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#1
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xp upgrade problem
Hello,
I have a windows 98 pc with 256MB RAM,19.6GB Hard drive a total of 5.6GB of Hard drive space is free. After upgrading the Operating system with XP Professional disk. We set up 2 user accounts . We used Outlook Express as our primary email client program.After the upgrade we can access Outlook Express on one profile and send and recieve email without any problem, on the second profile when I try to start Outlook express I get the following error messages "Outlook Express could not start. The application was unable to open Outlook Express message store. Your computer may be out of memory or disk is full. Contact Microsoft for assistance (0x8007000E,3)" After clicking the OK button I get the another message "Outlook express cold not be started because MSOE.DLL could not be intialized, Outlook Express may not be installed correctly". How can I fix this, I lost my whole email address book. Thanks for your help. Joe |
#2
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Hi,
The steps described here should resolve this issue: Error 0x800ccd01 Occurs When You Start Outlook Express http://support.microsoft.com/?kbid=310894 -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Joe" wrote in message ... Hello, I have a windows 98 pc with 256MB RAM,19.6GB Hard drive a total of 5.6GB of Hard drive space is free. After upgrading the Operating system with XP Professional disk. We set up 2 user accounts . We used Outlook Express as our primary email client program.After the upgrade we can access Outlook Express on one profile and send and recieve email without any problem, on the second profile when I try to start Outlook express I get the following error messages "Outlook Express could not start. The application was unable to open Outlook Express message store. Your computer may be out of memory or disk is full. Contact Microsoft for assistance (0x8007000E,3)" After clicking the OK button I get the another message "Outlook express cold not be started because MSOE.DLL could not be intialized, Outlook Express may not be installed correctly". How can I fix this, I lost my whole email address book. Thanks for your help. Joe |
#3
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xp upgrade problem
Hi,
The steps described here should resolve this issue: Error 0x800ccd01 Occurs When You Start Outlook Express http://support.microsoft.com/?kbid=310894 -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Joe" wrote in message ... Hello, I have a windows 98 pc with 256MB RAM,19.6GB Hard drive a total of 5.6GB of Hard drive space is free. After upgrading the Operating system with XP Professional disk. We set up 2 user accounts . We used Outlook Express as our primary email client program.After the upgrade we can access Outlook Express on one profile and send and recieve email without any problem, on the second profile when I try to start Outlook express I get the following error messages "Outlook Express could not start. The application was unable to open Outlook Express message store. Your computer may be out of memory or disk is full. Contact Microsoft for assistance (0x8007000E,3)" After clicking the OK button I get the another message "Outlook express cold not be started because MSOE.DLL could not be intialized, Outlook Express may not be installed correctly". How can I fix this, I lost my whole email address book. Thanks for your help. Joe |
#4
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"Joe" wrote in message
Hello, I have a windows 98 pc with 256MB RAM,19.6GB Hard drive a total of 5.6GB of Hard drive space is free. After upgrading the Operating system with XP Professional disk. We set up 2 user accounts . We used Outlook Express as our primary email client program.After the upgrade we can access Outlook Express on one profile and send and recieve email without any problem, on the second profile when I try to start Outlook express I get the following error messages "Outlook Express could not start. The application was unable to open Outlook Express message store. Your computer may be out of memory or disk is full. Contact Microsoft for assistance (0x8007000E,3)" After clicking the OK button I get the another message "Outlook express cold not be started because MSOE.DLL could not be intialized, Outlook Express may not be installed correctly". How can I fix this, I lost my whole email address book. Thanks for your help. Joe From http://www.fjsmjs.com/OE/directdb.htm Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the message store. Start by moving Folders.dbx to an empty Windows folder (with OE closed). Note: the DBX files are hidden in Win2K, WinXP and Win2K3. You will lose your folder hierarchy and the lists of newsgroups on the news servers, but it might get you into OE. If that doesn't do it then move all of the DBX files to the same folder as Folders.dbx (again with OE closed). You should now get into OE. Try importing the messages from the folder you moved the DBX files to. If you can't, you can use this tool to extract the messages: DBXtract ($5): http://www.oehelp.com/DBXtract/ Note: It can take a long time (days with really large folders). The messages can then be dragged from the Windows folder back into a folder in an open instance of OE. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx http://defendingyourmachine.blogspot.com/ |
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