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My Keyboard and Mouse are dying on and off



 
 
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  #1  
Old June 23rd 04, 08:50 AM
Jan Il
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Hi all -

I've been having a problem with my keyboard and mouse dying while in use.
This happens at least once a day, sometimes 2 times. Not at the same time
though. They just stop working. When I reboot, all is fine. The keyboard
is a MS Elite, and the mouse is a Logitech cordless optical, ClickIt. Both
are USB connected. It just started about two weeks ago, and there are no
error messages. I have done the usual troubleshooting, tested the USB
adaptors and all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I did try to
roll back to a time before it started, but......well.......sigh......no
RP's......again.

I'd truly appreciate any suggestions or information on what might be causing
the problems.

Best regards.

Jan


  #2  
Old June 23rd 04, 10:48 AM
Mike M
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Jan,

You have no restore points because something you are doing, unintentionally of
course, is resetting system restore (each time you boot your system). What do
you have in the way of removable disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware failure of
some sort or allied in some way to why system restore is also resetting
itself.
--
Mike M


Jan Il wrote:

Hi all -

I've been having a problem with my keyboard and mouse dying while in use.
This happens at least once a day, sometimes 2 times. Not at the same time
though. They just stop working. When I reboot, all is fine. The keyboard
is a MS Elite, and the mouse is a Logitech cordless optical, ClickIt. Both
are USB connected. It just started about two weeks ago, and there are no
error messages. I have done the usual troubleshooting, tested the USB
adaptors and all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I did try
to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might be
causing the problems.

Best regards.

Jan


  #3  
Old June 23rd 04, 06:32 PM
Jan Il
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Hi Mike :-)
Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time you
boot your system). What do you have in the way of removable disks or
are you multi-booting in some way?


No, I'm not multi-booting, and I don't leave disks or CD in the machine. It
was doing perfect there for some time, I had at least a month or more RP's
at a time. But, something is causing them to be lost again. My machine is
clean, I've checked it for everything, with everything, I can think of, and
there is nothing there, 'cept HAL maybe, and he's not talking ...for the
moment.

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.


This problem is weird. Really! I thought it might be the USB's losing power,
and that may be, but, it does not always happen. It is intermittent, and if
they both quit at the same time all the time, which has only happened twice,
I could see more clearly that possibility. Something seems to be going on
and I can't find it myself. I have run a speed and tweak test and they are
fine. I have updated the drivers for the mouse, and thus far is has only
died once. I've not had this happen before.

Heh.....how.novel....me.....with a 'new' problem. :-))))

Thank you for your help, I really appreciate it.

Jan


  #4  
Old June 25th 04, 10:53 PM
Jan Il
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard goes
dead, and it seems to happen when I have more than one window 2 windows open
in OE, then open a window on IE. It just started recently while under these
circumstances, which I have done often before the problem started. It is not
from over heating, I've checked on that, and the mouse seems not to be going
dead on me anymore now. Whew!! It's reallyyy bad when I can't talk with
*both* hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for me), I
updated the driver for the mouse, so he's able to driver by himself now,
but, I can't update the driver for the keyboard. So...any thoughts on this?
Ahmm....that you can print on the ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time you
boot your system). What do you have in the way of removable disks or
are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while in
use. This happens at least once a day, sometimes 2 times. Not at
the same time though. They just stop working. When I reboot, all is
fine. The keyboard is a MS Elite, and the mouse is a Logitech
cordless optical, ClickIt. Both are USB connected. It just started
about two weeks ago, and there are no error messages. I have done
the usual troubleshooting, tested the USB adaptors and all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I did
try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might be
causing the problems.

Best regards.

Jan



  #5  
Old June 26th 04, 10:48 AM
Noel Paton
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Check out Device Manager in Safe Mode - see what it says

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard goes
dead, and it seems to happen when I have more than one window 2 windows

open
in OE, then open a window on IE. It just started recently while under

these
circumstances, which I have done often before the problem started. It is

not
from over heating, I've checked on that, and the mouse seems not to be

going
dead on me anymore now. Whew!! It's reallyyy bad when I can't talk with
*both* hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for me), I
updated the driver for the mouse, so he's able to driver by himself now,
but, I can't update the driver for the keyboard. So...any thoughts on

this?
Ahmm....that you can print on the ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time you
boot your system). What do you have in the way of removable disks or
are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while in
use. This happens at least once a day, sometimes 2 times. Not at
the same time though. They just stop working. When I reboot, all is
fine. The keyboard is a MS Elite, and the mouse is a Logitech
cordless optical, ClickIt. Both are USB connected. It just started
about two weeks ago, and there are no error messages. I have done
the usual troubleshooting, tested the USB adaptors and all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I did
try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might be
causing the problems.

Best regards.

Jan





  #6  
Old June 26th 04, 02:03 PM
Mike M
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Jan,

Could be problems with the USB chipset and your motherboard drivers. For
example there have been quite a few problems reported with USB when using
motherboards using a VIA chipset. These problems are often fixed by
installing the latest VIA driver set.
--
Mike Maltby MS-MVP



Jan Il wrote:

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard goes
dead, and it seems to happen when I have more than one window 2 windows
open in OE, then open a window on IE. It just started recently while
under these circumstances, which I have done often before the problem
started. It is not from over heating, I've checked on that, and the mouse
seems not to be going dead on me anymore now. Whew!! It's reallyyy bad
when I can't talk with *both* hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for me), I
updated the driver for the mouse, so he's able to driver by himself now,
but, I can't update the driver for the keyboard. So...any thoughts on
this? Ahmm....that you can print on the ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time you
boot your system). What do you have in the way of removable disks or
are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while in
use. This happens at least once a day, sometimes 2 times. Not at
the same time though. They just stop working. When I reboot, all is
fine. The keyboard is a MS Elite, and the mouse is a Logitech
cordless optical, ClickIt. Both are USB connected. It just started
about two weeks ago, and there are no error messages. I have done
the usual troubleshooting, tested the USB adaptors and all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I did
try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might be
causing the problems.

Best regards.

Jan


  #7  
Old June 27th 04, 12:22 AM
Jan Il
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Hey Noel! :-)

Check out Device Manager in Safe Mode - see what it says


'k.....will do. But....eh.... what should I be looking for. I've looked in
the Device Manager, for both the keyboard and mouse, and not sure what I
should be seeing, or where.

Thank you for your help.

Jan


"Jan Il" wrote in message
...
Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan



  #8  
Old June 27th 04, 12:54 AM
Jan Il
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Hi Mike :-)
Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.


I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I did not
see anything that said Motherboard, just Main Circuit Board - Compaq 06E4h.
I found where I can download the VIA driver update, but, have to be sure of
the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is still
holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan



  #9  
Old June 27th 04, 09:56 AM
Noel Paton
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

duplicated/error-flagged entries - remove ALL instances of any duplicated
entries in the problem area (KB/Mouse/USB [if they're USB kit])

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Hey Noel! :-)

Check out Device Manager in Safe Mode - see what it says


'k.....will do. But....eh.... what should I be looking for. I've looked

in
the Device Manager, for both the keyboard and mouse, and not sure what I
should be seeing, or where.

Thank you for your help.

Jan



  #10  
Old June 27th 04, 09:58 AM
Noel Paton
external usenet poster
 
Posts: n/a
Default My Keyboard and Mouse are dying on and off

Get the updates from the Compaq site, rather than the VIA site - CQ have a
habit of 'customising' everything in sight.
If the CQ ones don't improve the problem, then use the VIA ones (after
creating a Restore point, of course!g)

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Hi Mike :-)
Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.


I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I did not
see anything that said Motherboard, just Main Circuit Board - Compaq

06E4h.
I found where I can download the VIA driver update, but, have to be sure

of
the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is

still
holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan





 




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