norton antivirus 2004 problem

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to update
the software. Does anyone know a fix for this?

Regards
Eamon

While NAV and Symantec Live Update can be the "kiss of death" for a WinME
machine, this usually occurs after using System Restore to revert to a time
prior to the last use of the Symantec tool. This problem occurs because
Symantec writes to the registry, at each update, and a SR reversion creates
a mismatch with the installed files. The usual fix is to uninstall and
reinstall the Symantec tool/s.

So we need more information from you to advise you.

How to Examine Detailed Error Messages in Windows Millennium Edition
http://support.microsoft.com/default...b;en-us;264938
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Eamon Younis" wrote in message
...
Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to update
the software. Does anyone know a fix for this?

Regards
Eamon

"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

In addition to Jack and Ron's good words, you should know that a NAV install
is about 70M in size (I believe this to be without def updates), a typical
install of eTrust EZ AV is 7M.......can you say "bloatware?"
Heirloom, old and used to have it

"Ron Martell" wrote in message
...
"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to
update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

- You forgot to mention that if you install NAV from the CD, the first
update is another 45MB download.......


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"heirloom" wrote in message
...
In addition to Jack and Ron's good words, you should know that a NAV
install
is about 70M in size (I believe this to be without def updates), a typical
install of eTrust EZ AV is 7M.......can you say "bloatware?"
Heirloom, old and used to have it

"Ron Martell" wrote in message
...
"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to
update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

I think I mentioned that the figure was without def updates.........in any
case, it remains bloatware.
Heirloom, old and likes EZ

"Noel Paton" wrote in message
...
- You forgot to mention that if you install NAV from the CD, the first
update is another 45MB download.......


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"heirloom" wrote in message
...
In addition to Jack and Ron's good words, you should know that a NAV
install
is about 70M in size (I believe this to be without def updates), a
typical
install of eTrust EZ AV is 7M.......can you say "bloatware?"
Heirloom, old and used to have it

"Ron Martell" wrote in message
...
"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer
sometimes
halts when I start it up and other times I would get the blue screen
of
death just after start up. It all started when I used Liveupdate to
update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

"Ron Martell" wrote:

"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Dear WinMe-NAV 2004 Users:

I am not here to offer a dissenting view, but I have been using Norton
Anti-Virus 2004 Pro. with Windows Me for about one year, and with no
complaints. I will say that the "Pro" version does include some extra (and
sometimes unwanted) features, which I found conflicted with other software.
Those I simply disabled.

-Blanch River

Blanch
I don't consider you to be dissenting in the slightest! - in fact you
proved the point!!

You admit that you had to curtail NAV's trampling over the OS to be able to
get it to work 'properly'.
All I've said (in slightly stronger language, granted!), is that if you
leave NAV to run the way it's designed to run, it WILL cripple the system
sooner (usually) or later (the rest of the time).

I see no disagreement - only a difference in emphasis.

I want my AV program to work 'properly' out of the box - without tweaking
to prevent it killing the OS - and there are any number of AV's that can do
that. Why is it beyond the capability of the programmers at Symantec to do
so???

They **still** insist on filling the registry with large numbers of entries,
when they are well aware that the first thing that any malware is going to
do is attempt to trash the registry entries - -and they insist on using
registry entries that they are well aware will evaporate on any use of
System Restore - over five years after SR became the default condition.

Symantec are living in the past - and it's catching up to them. The only
reason they still have the market share that they do, is because of immense
sales efforts, and bundling with new computers.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Aunt_Jehmimah" wrote in message
...


"Ron Martell" wrote:

"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to
update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Dear WinMe-NAV 2004 Users:

I am not here to offer a dissenting view, but I have been using Norton
Anti-Virus 2004 Pro. with Windows Me for about one year, and with no
complaints. I will say that the "Pro" version does include some extra (and
sometimes unwanted) features, which I found conflicted with other
software.
Those I simply disabled.

-Blanch River

Not to mention, Symantec Support is now in Pakistan and virtually impossible
to get anything besides a 'rubber stamp' answer that does not involve one's
issue.
Add to that, the Norton AV app is over 70 Meg of bloatware, not counting the
virus defs. eTrust EZ AV tallies in at about 7 Meg and does just as good a
job on viruses and a better job when you consider program conflicts.
Heirloom, old and bouncing into Graceland

"Noel Paton" wrote in message
...
Blanch
I don't consider you to be dissenting in the slightest! - in fact you
proved the point!!

You admit that you had to curtail NAV's trampling over the OS to be able
to
get it to work 'properly'.
All I've said (in slightly stronger language, granted!), is that if you
leave NAV to run the way it's designed to run, it WILL cripple the system
sooner (usually) or later (the rest of the time).

I see no disagreement - only a difference in emphasis.

I want my AV program to work 'properly' out of the box - without tweaking
to prevent it killing the OS - and there are any number of AV's that can
do
that. Why is it beyond the capability of the programmers at Symantec to do
so???

They **still** insist on filling the registry with large numbers of
entries,
when they are well aware that the first thing that any malware is going to
do is attempt to trash the registry entries - -and they insist on using
registry entries that they are well aware will evaporate on any use of
System Restore - over five years after SR became the default condition.

Symantec are living in the past - and it's catching up to them. The only
reason they still have the market share that they do, is because of
immense
sales efforts, and bundling with new computers.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Aunt_Jehmimah" wrote in message
...


"Ron Martell" wrote:

"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer
sometimes
halts when I start it up and other times I would get the blue screen
of
death just after start up. It all started when I used Liveupdate to
update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Dear WinMe-NAV 2004 Users:

I am not here to offer a dissenting view, but I have been using Norton
Anti-Virus 2004 Pro. with Windows Me for about one year, and with no
complaints. I will say that the "Pro" version does include some extra
(and
sometimes unwanted) features, which I found conflicted with other
software.
Those I simply disabled.

-Blanch River

Examine the version of your Symantec\LiveUpdate\LUALL.exe file. If it is
not 2.6.14.0, obtain the updated version at
http://www.softwarepatch.com/internet/liveupdate.html
You may wish to re-upgrade in the event of any possible file corruption,
anyway.

The DL'd file, lusetup.exe, can be placed in the Live Update folder,
replacing a renamed version, and run from there to update the Live Update
engine.

If you continue to have problems, repost with the EXACT error message, so we
can better help you.
How to Examine Detailed Error Messages in Windows Millennium Edition
http://support.microsoft.com/default...b;en-us;264938
---------

FWIW, I do not disagree with my colleagues' assessment of NAV here. I only
run NAV 2004 Pro on this WinME box to be able to help you and others with
problems. The only issue I see with it usually is the "broken" problem
after reverting with System Restore. This is a real PITA, for those using
dial-up, due to the size of the "catch-up" DL's from Symantec (see heirloom
and Noel's comments). Others have reported several more issues.
Due to its huge file footprint and great use of system resources, not to
mention its reputed vulnerabilities, I urge you to consider another AV tool
when the current subscription to signatures expires:

The Virus Bulletin
http://www.virusbtn.com/vb100/

ICSA Labs - TrueSecure Corp.
http://www.icsalabs.com/html/communi...products.shtml

AV-Test
http://www.av-test.org/

FWIW, I think EOD32 is probably the best Win9X AV tool just now, but I am
also happy with the free AVG (greatly imporved in the past year), and
CAI's eTrust EZ AV and their eTrust Armor bundle. The bundle is still
available as a one year free trial via Microsoft Win Updates:
http://www.microsoft.com/athome/secu.../firewall.mspx

As the benchmarking organizations report, several other AV tools are also
very good. Many are a fine and better alternative to NAV, at this time,
IMHO. I realize that others may disagree, but that is what the "personal"
in personal computing means.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Aunt_Jehmimah" wrote in message
...


"Ron Martell" wrote:

"Eamon Younis" wrote:

Hi

I'm having a problem with Norton Antivirus 2004. The computer sometimes
halts when I start it up and other times I would get the blue screen of
death just after start up. It all started when I used Liveupdate to
update
the software. Does anyone know a fix for this?

Regards
Eamon


In my experience NAV 2004 is incompatible with WindowsMe and you
should seriously consider switching to a different antivirus such as
eTrust, Trend Micro, or AVG.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Dear WinMe-NAV 2004 Users:

I am not here to offer a dissenting view, but I have been using Norton
Anti-Virus 2004 Pro. with Windows Me for about one year, and with no
complaints. I will say that the "Pro" version does include some extra (and
sometimes unwanted) features, which I found conflicted with other
software.
Those I simply disabled.

-Blanch River