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Troubleshooter not appearing



 
 
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  #1  
Old July 2nd 04, 03:56 PM
Don Yarber
external usenet poster
 
Posts: n/a
Default Troubleshooter not appearing

Has anyone else had a problem with Windows98 Troubleshooter after you select
the topic? A blank page appears on my computer. I recently downloaded and
installed some security upgrades. Can that be the problem and if so, how
do I fix it?




  #2  
Old July 2nd 04, 05:53 PM
Brian A.
external usenet poster
 
Posts: n/a
Default Troubleshooter not appearing

There are 2 separate critical updates that caused the TShoot Wizards to =
stop working. For more info and ways to use the wizards, see:
http://mvps.org/PracticallyNerded/Wi...98_Tshootr.htm

1st occurrence:
If you do not already have "Show All Files" checked in folder options, =
you need to do that first.=20
To show all files, open My Computer, click on View Folder Options =
View tab. Under the heading Hidden Files place a check next to Show All =
Files, Apply/Ok out.=20
Now find the Tshoot.inf file which should be in c:\windows\inf, right =
click on it and select Install from the popup list. Have your Win cd on =
hand.

Second occurrence, only has workarounds to use the Tshoot Wizards:
This is because the latest critical update (Q824145) places a kill bit =
on the ActiveX control tshoot.ocx. What is not recommended is removing =
the update or the kill bit altogether as this will open up the =
vulnerabilities the update fixes, which is more than killing tshoot.ocx. =
MS-MVP George (Bindar Dundat) has created a fix that will open the =
tshooter and remove the kill bit. Once you close the tshooter it =
replaces the kill bit.
-----------------
or here in case the first link is down:
http://home.comcast.net/~bascon58/98Help.htm

--=20
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.


"Don Yarber" wrote in message =
...
Has anyone else had a problem with Windows98 Troubleshooter after you =

select
the topic? A blank page appears on my computer. I recently =

downloaded and
installed some security upgrades. Can that be the problem and if so, =

how
do I fix it?
=20
=20
=20

  #3  
Old July 2nd 04, 09:37 PM
PCR
external usenet poster
 
Posts: n/a
Default Troubleshooter not appearing

Two separate Windows Update criticals took your Troubleshooters away,
for security reasons.

http://support.microsoft.com/default...;en-us;Q188867
Troubleshooting Windows 98 Startup Problems. This article contains a
link to what it says is the equivalent of the Windows Help
Troubleshooters...
http://support.microsoft.com/support/windows/tshoot
That's it. But, here is how to get them back when offline...

First, "START, Find, F&F, Tshoot.inf"; R-Clk it & select "Install". If
you still don't have the Troubleshooters...

(1) "START, Run, RegEdit"
(2) Navigate to

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX
Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF}

Compatibility Flags 0x00000400 (1024) Dword value 400

by
(a) Clicking plus signs, beginning with "HKEY_LOCAL_MACHINE",
(b) & ending with "ActiveX Compatibility".
(c) Finally, click "{4B106874-DD36-11D0-8B44-00A024DD9EFF}" itself in
the left pane.
(d) Now, you see "Compatibility Flags 0x00000400 (1024)" in the right
pane.
(e) "Registry menu, Export Registry file".

This will create a ".reg" file of the entire Key that is open...
all the items in the right pane & all sub-keys in the left pane (if
there is a plus sign). Give it a name & location of your choosing, even
to the Desktop or My Documents. Then, to undo the following, you will be
able to simply click that file, to Merge it's contents back into the
Registry.

Actually-- name that one "NoTrouble.reg". It will look like...

....Start.....
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX
Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF}]
"Compatibility Flags"=dword:00000400

....End.......

(f) Close RegEdit. You now have an "undo" .reg, named "NoTrouble.reg".
(g) Make a copy of it called "Trouble.reg".
(h) Open "Trouble.reg" in Notepad. Change the "dword" to look as
follows... all zeros...

....Start..of "Trouble.reg"...
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX
Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF}]
"Compatibility Flags"=dword:00000000

....End.......

CAREFUL: That "HKEY" is one line, with TWO spaces only. One between
"Internet Explorer", & the other between "ActiveX Compatibility". Make
sure it looks that way in Notepad, before you click to Save. Also, you
must have an empty line at bottom.

Now, "Trouble.reg" gives you the Troubleshooters. "NoTrouble.reg" will
give you security by taking them away. Remember to undo it, after you
are done looking at the Troubleshooters.


(2) By default, when a ".reg" is clicked, it will Merge into the
Registry. To alter the default behavior: "START, Settings, Folder
Options, File Types tab". Scroll to & click "Registration Entries",
click the "Edit" button, select "edit" in the window & click the "Set
Default" button. Now, when you click a ".reg" file, it will open in
Notepad for examination. To merge it into the Registry, R-Clk it &
select "Merge".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Don Yarber" wrote in message
...
| Has anyone else had a problem with Windows98 Troubleshooter after you
select
| the topic? A blank page appears on my computer. I recently
downloaded and
| installed some security upgrades. Can that be the problem and if so,
how
| do I fix it?
|
|
|
|


 




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