Browser Failure & System Restore

I am running ME on a 4 year old Dell Inspiron 3800 laptop. On Thursday I
downloaded ME updates from Microsoft, updated AV definitions via my Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it (dialup),
put the Dell in hibernation, and later that night shut down the computer.
When I started the computer up the next day, I received an error message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of CTRL+Alt+Del to
restart. Every attempt to restart led to the same error message. I put the
computer in Safe Mode, ran scan disk and disk defragmenter, but the error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No problems
were detected, but the error message reappeared on boot up. Thinking the
problem was the installation of Firefox 1.1, I deleted it via the Control
Panel's Add/Remove program. The error message reappeared on startup, so I
used System Restore to restore to the previous day. Firefox 1.0 reappeared,
but didn't work. I was able to download and reinstall the ME updates and I
was able to download again the virus definitions, but they would not
install. Explorer 6 and Netscape 7.2 started to load, but then the error
message came up again. Except for MS update, Outlook Express & Norton AV
update, I can't access the internet. I tried, but was unable to restore the
system to an earlier date. Most non-internet related functions seem to work
OK. Do you have any suggestions for restoring my internet functions? Any
help would be appreciated. Peter

Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be the root
of your problem.
Heirloom, old and holding off on that one


"Peter" wrote in message
...
I am running ME on a 4 year old Dell Inspiron 3800 laptop. On Thursday I
downloaded ME updates from Microsoft, updated AV definitions via my
Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it
(dialup),
put the Dell in hibernation, and later that night shut down the computer.
When I started the computer up the next day, I received an error message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of CTRL+Alt+Del to
restart. Every attempt to restart led to the same error message. I put
the
computer in Safe Mode, ran scan disk and disk defragmenter, but the error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No
problems
were detected, but the error message reappeared on boot up. Thinking the
problem was the installation of Firefox 1.1, I deleted it via the Control
Panel's Add/Remove program. The error message reappeared on startup, so I
used System Restore to restore to the previous day. Firefox 1.0
reappeared,
but didn't work. I was able to download and reinstall the ME updates and
I
was able to download again the virus definitions, but they would not
install. Explorer 6 and Netscape 7.2 started to load, but then the error
message came up again. Except for MS update, Outlook Express & Norton AV
update, I can't access the internet. I tried, but was unable to restore
the
system to an earlier date. Most non-internet related functions seem to
work
OK. Do you have any suggestions for restoring my internet functions? Any
help would be appreciated. Peter

Thanks to you "heirloom" and all you other experts. I unchecked the
KB891711 entry in MSConfig/Startup, uninstalled 891711 using Add/Remove
Programs, and deleted it in the Windows\System\KB891711 folder. The error
messages have disappeared. Now Explorer 6 and Netscape 7.2 function and
Norton AV 2005 installs its updates. Now all I have to do is wait until
there is a new security replacement for KB891711 so I can download and
reinstall Foxfire. Until then I'll be using my old Mac to browse the Web.
Thanks again.

"heirloom" wrote in message
...
Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be the
root
of your problem.
Heirloom, old and holding off on that one


"Peter" wrote in message
...
I am running ME on a 4 year old Dell Inspiron 3800 laptop. On Thursday
I
downloaded ME updates from Microsoft, updated AV definitions via my
Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it
(dialup),
put the Dell in hibernation, and later that night shut down the
computer.
When I started the computer up the next day, I received an error message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of CTRL+Alt+Del
to
restart. Every attempt to restart led to the same error message. I put
the
computer in Safe Mode, ran scan disk and disk defragmenter, but the
error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No
problems
were detected, but the error message reappeared on boot up. Thinking
the
problem was the installation of Firefox 1.1, I deleted it via the
Control
Panel's Add/Remove program. The error message reappeared on startup, so
I
used System Restore to restore to the previous day. Firefox 1.0
reappeared,
but didn't work. I was able to download and reinstall the ME updates
and
I
was able to download again the virus definitions, but they would not
install. Explorer 6 and Netscape 7.2 started to load, but then the
error
message came up again. Except for MS update, Outlook Express & Norton AV
update, I can't access the internet. I tried, but was unable to restore
the
system to an earlier date. Most non-internet related functions seem to
work
OK. Do you have any suggestions for restoring my internet functions?
Any
help would be appreciated. Peter

Glad you got it worked out, Peter.......kinda figured the update was the
culprit. Oh yeah, don't include me in the "expert" category.......I'm just
one of the folks that pass on the good words from the gurus.
Heirloom, old and can copy/paste with the best of
them

"Peter" wrote in message
...
Thanks to you "heirloom" and all you other experts. I unchecked the
KB891711 entry in MSConfig/Startup, uninstalled 891711 using Add/Remove
Programs, and deleted it in the Windows\System\KB891711 folder. The error
messages have disappeared. Now Explorer 6 and Netscape 7.2 function and
Norton AV 2005 installs its updates. Now all I have to do is wait until
there is a new security replacement for KB891711 so I can download and
reinstall Foxfire. Until then I'll be using my old Mac to browse the Web.
Thanks again.

"heirloom" wrote in message
...
Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be the
root
of your problem.
Heirloom, old and holding off on that one


"Peter" wrote in message
...
I am running ME on a 4 year old Dell Inspiron 3800 laptop. On
Thursday
I
downloaded ME updates from Microsoft, updated AV definitions via my
Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running
Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it
(dialup),
put the Dell in hibernation, and later that night shut down the
computer.
When I started the computer up the next day, I received an error
message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of CTRL+Alt+Del
to
restart. Every attempt to restart led to the same error message. I
put
the
computer in Safe Mode, ran scan disk and disk defragmenter, but the
error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No
problems
were detected, but the error message reappeared on boot up. Thinking
the
problem was the installation of Firefox 1.1, I deleted it via the
Control
Panel's Add/Remove program. The error message reappeared on startup,
so
I
used System Restore to restore to the previous day. Firefox 1.0
reappeared,
but didn't work. I was able to download and reinstall the ME updates
and
I
was able to download again the virus definitions, but they would not
install. Explorer 6 and Netscape 7.2 started to load, but then the
error
message came up again. Except for MS update, Outlook Express & Norton
AV
update, I can't access the internet. I tried, but was unable to
restore
the
system to an earlier date. Most non-internet related functions seem
to
work
OK. Do you have any suggestions for restoring my internet functions?
Any
help would be appreciated. Peter

I won't start a debate about whether heirloom is an "expert" or not, but one
will seldom go wrong following his advice if he says he's pretty sure what
to do. He's gotten pretty sharp here in the past two years, ... right up
there now with Mart and Shane, I suspect.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"heirloom" wrote in message
...
Glad you got it worked out, Peter.......kinda figured the update was the
culprit. Oh yeah, don't include me in the "expert" category.......I'm
just
one of the folks that pass on the good words from the gurus.
Heirloom, old and can copy/paste with the best of
them

"Peter" wrote in message
...
Thanks to you "heirloom" and all you other experts. I unchecked the
KB891711 entry in MSConfig/Startup, uninstalled 891711 using Add/Remove
Programs, and deleted it in the Windows\System\KB891711 folder. The
error
messages have disappeared. Now Explorer 6 and Netscape 7.2 function and
Norton AV 2005 installs its updates. Now all I have to do is wait until
there is a new security replacement for KB891711 so I can download and
reinstall Foxfire. Until then I'll be using my old Mac to browse the
Web.
Thanks again.

"heirloom" wrote in message
...
Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be the
root
of your problem.
Heirloom, old and holding off on that one


SNIP

I'll agree with you there Jack, he is a fountain of knowledge g
Joan

Jack E Martinelli wrote:
I won't start a debate about whether heirloom is an "expert" or not, but one
will seldom go wrong following his advice if he says he's pretty sure what
to do. He's gotten pretty sharp here in the past two years, ... right up
there now with Mart and Shane, I suspect.

Hi Peter......

Why not d/l Firefox now......I have been using it for months and it is
excellent!! There was just an auto update for security last night. No
popups, no spyware, and it has some small features that I really like. As
in it deletes the Urls if you don't use them for a couple of days......it
also fills in passwords and names automatically.

I have only run into one website that wouldn't work with it (besides
Microsoft Windows Update) so far.....so rarely open IE.

Cheers.....Heather

"Peter" wrote in message
...
Thanks to you "heirloom" and all you other experts. I unchecked the
KB891711 entry in MSConfig/Startup, uninstalled 891711 using Add/Remove
Programs, and deleted it in the Windows\System\KB891711 folder. The error
messages have disappeared. Now Explorer 6 and Netscape 7.2 function and
Norton AV 2005 installs its updates. Now all I have to do is wait until
there is a new security replacement for KB891711 so I can download and
reinstall Foxfire. Until then I'll be using my old Mac to browse the Web.
Thanks again.

"heirloom" wrote in message
...
Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be the
root
of your problem.
Heirloom, old and holding off on that one


"Peter" wrote in message
...
I am running ME on a 4 year old Dell Inspiron 3800 laptop. On
Thursday
I
downloaded ME updates from Microsoft, updated AV definitions via my
Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running
Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it
(dialup),
put the Dell in hibernation, and later that night shut down the
computer.
When I started the computer up the next day, I received an error
message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of CTRL+Alt+Del
to
restart. Every attempt to restart led to the same error message. I
put
the
computer in Safe Mode, ran scan disk and disk defragmenter, but the
error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No
problems
were detected, but the error message reappeared on boot up. Thinking
the
problem was the installation of Firefox 1.1, I deleted it via the
Control
Panel's Add/Remove program. The error message reappeared on startup,
so
I
used System Restore to restore to the previous day. Firefox 1.0
reappeared,
but didn't work. I was able to download and reinstall the ME updates
and
I
was able to download again the virus definitions, but they would not
install. Explorer 6 and Netscape 7.2 started to load, but then the
error
message came up again. Except for MS update, Outlook Express & Norton
AV
update, I can't access the internet. I tried, but was unable to
restore
the
system to an earlier date. Most non-internet related functions seem
to
work
OK. Do you have any suggestions for restoring my internet functions?
Any
help would be appreciated. Peter

Hi Heather

Sorry gotta come in this one!! Please email me as necessary :-))

As you say Firefox will not access WU. I'm not sure why Firefox is being
recommended as an alternative to IE? I would have thought that for
Security/Critical Updates are more important than installing Firefox -Yes,
no? Also - think to the future!!

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups.


"Heather" wrote in message
...
Hi Peter......

Why not d/l Firefox now......I have been using it for months and it is
excellent!! There was just an auto update for security last night. No
popups, no spyware, and it has some small features that I really like. As
in it deletes the Urls if you don't use them for a couple of days......it
also fills in passwords and names automatically.

I have only run into one website that wouldn't work with it (besides
Microsoft Windows Update) so far.....so rarely open IE.

Cheers.....Heather

"Peter" wrote in message
...
Thanks to you "heirloom" and all you other experts. I unchecked the
KB891711 entry in MSConfig/Startup, uninstalled 891711 using Add/Remove
Programs, and deleted it in the Windows\System\KB891711 folder. The
error
messages have disappeared. Now Explorer 6 and Netscape 7.2 function and
Norton AV 2005 installs its updates. Now all I have to do is wait until
there is a new security replacement for KB891711 so I can download and
reinstall Foxfire. Until then I'll be using my old Mac to browse the
Web.
Thanks again.

"heirloom" wrote in message
...
Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be the
root
of your problem.
Heirloom, old and holding off on that one


"Peter" wrote in message
...
I am running ME on a 4 year old Dell Inspiron 3800 laptop. On
Thursday
I
downloaded ME updates from Microsoft, updated AV definitions via my
Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running
Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it
(dialup),
put the Dell in hibernation, and later that night shut down the
computer.
When I started the computer up the next day, I received an error
message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of
CTRL+Alt+Del
to
restart. Every attempt to restart led to the same error message. I
put
the
computer in Safe Mode, ran scan disk and disk defragmenter, but the
error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No
problems
were detected, but the error message reappeared on boot up. Thinking
the
problem was the installation of Firefox 1.1, I deleted it via the
Control
Panel's Add/Remove program. The error message reappeared on startup,
so
I
used System Restore to restore to the previous day. Firefox 1.0
reappeared,
but didn't work. I was able to download and reinstall the ME updates
and
I
was able to download again the virus definitions, but they would not
install. Explorer 6 and Netscape 7.2 started to load, but then the
error
message came up again. Except for MS update, Outlook Express & Norton
AV
update, I can't access the internet. I tried, but was unable to
restore
the
system to an earlier date. Most non-internet related functions seem
to
work
OK. Do you have any suggestions for restoring my internet functions?
Any
help would be appreciated. Peter

Hi Puss....

Firefox doesn't allow popups or downloading of spyware.....for one reason.
I haven't seen a piece of spyware in either Ad-Aware or Spybot since I
started using it. That in itself, is one reason.

And you are probably using XP, as most are. But for WinME users, MS leaves
you quite up in the air as to whether or not to install these critical
updates.....in that they cite vague reasons why it might not be good with
WinME. I know I will get *verbally smacked* for that, but I haven't got
time to try and figure out all the ins and outs of each and every critical
update.........and whether or not I need it.

I guess that last one that crashed a lot of computers is an overstated
example....but damn glad I didn't download that one in the midst of sorting
out this *hybrid ME/XP" computer. I am missing 2 critical updates and 2
non-critical ones.....(don't need a DirectX 9 update.....haven't got it on
here.....just 8)

Maybe I am not reading the hotfix/patch info properly, but it seems to me
that it is a tad vague.....perhaps to push us towards XP?? No, I am not
paranoid, but using Firefox is a lot easier. On the antivirus groups, IE
users are rare. Most are using Mozilla or Firefox. And traffic is way down
on those groups as people gravitate towards them. Eventually the virus
writers will start looking for holes in Firefox.....but no viruses so far.

Epistle #32......grin.

Heather
"Will Denny" wrote in message
...
Hi Heather

Sorry gotta come in this one!! Please email me as necessary :-))

As you say Firefox will not access WU. I'm not sure why Firefox is being
recommended as an alternative to IE? I would have thought that for
Security/Critical Updates are more important than installing Firefox -Yes,
no? Also - think to the future!!

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups.


"Heather" wrote in message
...
Hi Peter......

Why not d/l Firefox now......I have been using it for months and it is
excellent!! There was just an auto update for security last night. No
popups, no spyware, and it has some small features that I really like.
As
in it deletes the Urls if you don't use them for a couple of
days......it
also fills in passwords and names automatically.

I have only run into one website that wouldn't work with it (besides
Microsoft Windows Update) so far.....so rarely open IE.

Cheers.....Heather

"Peter" wrote in message
...
Thanks to you "heirloom" and all you other experts. I unchecked the
KB891711 entry in MSConfig/Startup, uninstalled 891711 using Add/Remove
Programs, and deleted it in the Windows\System\KB891711 folder. The
error
messages have disappeared. Now Explorer 6 and Netscape 7.2 function
and
Norton AV 2005 installs its updates. Now all I have to do is wait
until
there is a new security replacement for KB891711 so I can download and
reinstall Foxfire. Until then I'll be using my old Mac to browse the
Web.
Thanks again.

"heirloom" wrote in message
...
Take a look at the posts regarding the problems encountered with the
security update KB891711. Just a swag, but, I believe this my be
the
root
of your problem.
Heirloom, old and holding off on that one


"Peter" wrote in message
...
I am running ME on a 4 year old Dell Inspiron 3800 laptop. On
Thursday
I
downloaded ME updates from Microsoft, updated AV definitions via
my
Norton
AV 2005, downloaded and installed Foxfire 1.1 (I've been running
Foxfire
1.0). I did not reboot, but surfed the web, disconnected from it
(dialup),
put the Dell in hibernation, and later that night shut down the
computer.
When I started the computer up the next day, I received an error
message
shortly after fully booting up to the desktop. The message:
06:00C2:0000Axxx said press Enter to return to Windows of
CTRL+Alt+Del
to
restart. Every attempt to restart led to the same error message.
I
put
the
computer in Safe Mode, ran scan disk and disk defragmenter, but the
error
message re-appeared on bootup. I ran my Dell Diagnostic disk. No
problems
were detected, but the error message reappeared on boot up.
Thinking
the
problem was the installation of Firefox 1.1, I deleted it via the
Control
Panel's Add/Remove program. The error message reappeared on
startup,
so
I
used System Restore to restore to the previous day. Firefox 1.0
reappeared,
but didn't work. I was able to download and reinstall the ME
updates
and
I
was able to download again the virus definitions, but they would
not
install. Explorer 6 and Netscape 7.2 started to load, but then the
error
message came up again. Except for MS update, Outlook Express &
Norton
AV
update, I can't access the internet. I tried, but was unable to
restore
the
system to an earlier date. Most non-internet related functions
seem
to
work
OK. Do you have any suggestions for restoring my internet
functions?
Any
help would be appreciated. Peter

Will Denny wrote:
Hi Heather

Sorry gotta come in this one!! Please email me as necessary :-))

As you say Firefox will not access WU. I'm not sure why Firefox is being
recommended as an alternative to IE? I would have thought that for
Security/Critical Updates are more important than installing Firefox -Yes,
no? Also - think to the future!!


Future is M$ will have an IE 7 sometime this summer and they may write
it more "Firefoxlike" than IE6 currently is.

In the meantime, while not perfect (it has its own annoyances) Firefox
is generally regarded as more secure than IE.

Among other things it doesn't run ActiveX (which is my understanding of
why WU won't work with it) though there is a plugin for it I think (!)

The main reason people like it is it defaults to block popups and is
easier to configure than IE.


Rick