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#1
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Dial up networking
I can connect using my modem, but I'm getting nothing in IE, nor Outlook.
After talking with my ISP tech support, we found that the Dial Up Networking is 0.00 MB in the Windows Setup in Add/Remove Programs. I unchecked the box to uninstall, rebooted, reinstalled (re-checked), rebooted and it is still not working. The tech support has seen this happen on ME machines before for no apparent reason. She said the unchecking and rechecking of the install does not usually work. She suggested taking it to a shop to get fixed. Has anyone seen this happen? How can I fix? Why did it lose the dial up networking? Thanks in advance Jason |
#3
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Dial up networking
I have not tried system restore. I'm sure I can figure it out, but how do I
go about that? I did just install Norton Internet Security and did a LiveUpdate. I don't recall exactly, but I think that was when the problem began. I did try to disable it, but it still was not finding the server. Even if the security settings are blocking me, it shouldn't be blocking itself to LiveUpdate again, which is now not working either. I guess I could try to uninstall that, but I was trying to avoid that because the LiveUpdate takes me forever to download the 21 MB. Tech Support ran through all the DNS numbers and what not. Everything appears fine for the ISP settings. Thanks Jason "Mike M" wrote: Jason, Dial-Up Networking is quite correct when reporting as 0.0MB in Windows Setup | Communications as no additional files are installed simply various registry entries updated. Your problem probably has little or nothing to do with DUN or your net connection but instead appears to be a problem with your installation of Internet Explorer. Have you tried using system restore to roll your system back to a checkpoint created before your problems began? In addition what changes were made to your system around the time this problem started? -- Mike Maltby jbly wrote: I can connect using my modem, but I'm getting nothing in IE, nor Outlook. After talking with my ISP tech support, we found that the Dial Up Networking is 0.00 MB in the Windows Setup in Add/Remove Programs. I unchecked the box to uninstall, rebooted, reinstalled (re-checked), rebooted and it is still not working. The tech support has seen this happen on ME machines before for no apparent reason. She said the unchecking and rechecking of the install does not usually work. She suggested taking it to a shop to get fixed. Has anyone seen this happen? How can I fix? Why did it lose the dial up networking? Thanks in advance Jason |
#4
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Dial up networking
Don't bother with System Restore it is almost a dead certainty that your
problems are due to installing NIS. Have you configured NIS correctly so as to allow IE to access the internet? Also, regrettably, Norton's flawed software will probably have broken system restore. May I be allowed to repeat that your problem is most unlikely to have anything to do with Dial-Up Networking or your ISP and is local to your PC. -- Mike Maltby jbly wrote: I have not tried system restore. I'm sure I can figure it out, but how do I go about that? I did just install Norton Internet Security and did a LiveUpdate. I don't recall exactly, but I think that was when the problem began. I did try to disable it, but it still was not finding the server. Even if the security settings are blocking me, it shouldn't be blocking itself to LiveUpdate again, which is now not working either. I guess I could try to uninstall that, but I was trying to avoid that because the LiveUpdate takes me forever to download the 21 MB. Tech Support ran through all the DNS numbers and what not. Everything appears fine for the ISP settings. Thanks |
#5
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Dial up networking
I will uninstall it tonight just to see what happens. I thought I disabled
it, maybe I didn't do it entirely. I don't know off the top of my head where to configure it, but I'll play around to see if I can find it, otherwise, I'll just uninstall to prove if that's the problem. Thanks for your help. I'll post back tomorrow with results. Jason "Mike M" wrote: Don't bother with System Restore it is almost a dead certainty that your problems are due to installing NIS. Have you configured NIS correctly so as to allow IE to access the internet? Also, regrettably, Norton's flawed software will probably have broken system restore. May I be allowed to repeat that your problem is most unlikely to have anything to do with Dial-Up Networking or your ISP and is local to your PC. -- Mike Maltby jbly wrote: I have not tried system restore. I'm sure I can figure it out, but how do I go about that? I did just install Norton Internet Security and did a LiveUpdate. I don't recall exactly, but I think that was when the problem began. I did try to disable it, but it still was not finding the server. Even if the security settings are blocking me, it shouldn't be blocking itself to LiveUpdate again, which is now not working either. I guess I could try to uninstall that, but I was trying to avoid that because the LiveUpdate takes me forever to download the 21 MB. Tech Support ran through all the DNS numbers and what not. Everything appears fine for the ISP settings. Thanks |
#6
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Dial up networking
Jason,
If uninstalling NIS doesn't fix the problem try downloading and run LSPFix.exe as this should repair any possibly damaged entries in winsock. LSPfix can be downloaded from http://www.cexx.org/lspfix.htm. Best of luck, -- Mike Maltby jbly wrote: I will uninstall it tonight just to see what happens. I thought I disabled it, maybe I didn't do it entirely. I don't know off the top of my head where to configure it, but I'll play around to see if I can find it, otherwise, I'll just uninstall to prove if that's the problem. Thanks for your help. I'll post back tomorrow with results. |
#7
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Dial up networking
Someone told me that if it doesn't work, then I would have to reload the OS.
Is that true? "Mike M" wrote: Jason, If uninstalling NIS doesn't fix the problem try downloading and run LSPFix.exe as this should repair any possibly damaged entries in winsock. LSPfix can be downloaded from http://www.cexx.org/lspfix.htm. Best of luck, -- Mike Maltby jbly wrote: I will uninstall it tonight just to see what happens. I thought I disabled it, maybe I didn't do it entirely. I don't know off the top of my head where to configure it, but I'll play around to see if I can find it, otherwise, I'll just uninstall to prove if that's the problem. Thanks for your help. I'll post back tomorrow with results. |
#8
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Dial up networking
No.. Did you read my last post?
-- Mike Maltby jbly wrote: Someone told me that if it doesn't work, then I would have to reload the OS. Is that true? |
#9
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Dial up networking
Yes, I read the last post. I think he was talking about the Winsock repair
not fixing the problem, then I'd have to reinstall OS. I'm not sure. I was just repeating what he said. I'll try it and see. Jason "Mike M" wrote: No.. Did you read my last post? -- Mike Maltby jbly wrote: Someone told me that if it doesn't work, then I would have to reload the OS. Is that true? |
#10
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Dial up networking
I misunderstood him. He read that if the Winsock fix does not work, then I
would probably have to reinstall OS. Sorry. "Mike M" wrote: No.. Did you read my last post? -- Mike Maltby jbly wrote: Someone told me that if it doesn't work, then I would have to reload the OS. Is that true? |
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