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Reinstall of HP on USB only computer



 
 
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  #11  
Old November 21st 04, 06:32 AM
Thomas Ferguson
external usenet poster
 
Posts: n/a
Default

A rather time-consuming option is to run Windows 98SE install "on top
of" the present setup. You will not have to re-install any programs. You
will have to visit the Windows update site after the repair install.

Let us know.

Tom
MSMVP
Windows Shell/User


"Jack" wrote in message
...
: Yes, this printer worked with this computer. Nothing really changed
except
: all printers were removed from Start; Settings; Printers. There were
several
: printers listed, not sure what they were. May have been a DeskJet 895c
: listed. It is plugged diectly into the back of the computer.
: The reason the drivers were removed was because the lady (a friend of
my
: mother's) had changed ink cartriges then couldn't get it to work. I,
: thinking it would be no big thing to reinstall, decided to get rid of
the
: "unnecessary printers".
: "Thomas Ferguson" wrote in message
: ...
: and...
:
: please confirm that the printer once worked on this machine with the
: same operating system
:
: and....
:
: it is plugged directly into a USB root hub and not a "port
concentrator"
: or other port-splitting device.
:
: Thanks.
: tom
:
: "Thomas Ferguson" wrote in message
: ...
: : HP uses its own USB drivers when its printers are installed on
Windows
: : 98. So, I am puzzled why their installer is pointing to the
Windows 98
: : CD USB directory. Still checking.
: :
: : Tom
: :
: : "Jack" wrote in message
: : ...
: :: Windows 98 Second Edition 4.10.2222 A
: ::
: :: "Thomas Ferguson" wrote in message
: :: ...
: :: Please let us know the Windows 98 version. (Original, SE, Me).
: : Thanks.
: ::
: :: Tom
: ::
: :: "Jack" wrote in message
: :: ...
: :: : Downloaded the uninstaller (again) and ran. Downloaded
drivers
: :: (again). The
: :: : first thing I am asked to do is to direct the 'New Hardware
: : Wizard' to
: :: the
: :: : win98usb folder. I do that and it says: "Windows was unable
to
: : locate
: :: a
: :: : driver for this device. If you do not want to install a
driver
: : now,
: :: click
: :: : Next. To search again, click Back". (This does the same thing
: with
: : the
: :: : original install disk).
: :: : Mark
: :: : "Thomas Ferguson" wrote in message
: :: : ...
: :: : It sounds as if there has been an install failure after the
: : driver
: :: : install had started but before the files were installed and
: :: configured.
: :: :
: :: : Navigate to the HP support site.
: :: : http://tinyurl.com/6jbke
: :: :
: :: : And get the uninstaller.
: :: :
: :: : Also get the printer drivers here
: :: : http://tinyurl.com/36pmt
: :: :
: :: : Check Control Panel Printers and faxes. If the printer is
: : listed
: :: there,
: :: : delete it in the usual way. Check Add/Remove programs. If
there
: : is
: :: any
: :: : software listed for the printer, remove it. Run the
: uninstaller.
: :: : Disconnect the printer. Install the drivers according to
the
: :: : instructions. Do not connect the printer to the computer
until
: : told
: :: to
: :: : do so by the installation instructions.
: :: :
: :: : Let us know.
: :: :
: :: : Tom
: :: : MSMVP
: :: : Windows Shell/User
: :: :
: :: :
: :: : "Jack" wrote in message
: :: : ...
: :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP
Deskjet
: : 812c
: :: : after the
: :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb ram).
: :: : : Nothing I've tried works. HP e-mail support has given up.
: :: : : It looks like I cannot get the 'hpfusb98.inf' to
load...which
: : is
: :: : supposed to
: :: : : be the first step in this process. I can right-click on
it
: and
: :: : install, but
: :: : : it still won't let me pick the USB port for the
: printer.(There
: : is
: :: also
: :: : an
: :: : : .ini, .dll, and .sys file in that folder).
: :: : : Is there a way to manually install this inf?
: :: : : Jack
: :: : : PS. Or any ideas?
: :: : :
: :: : :
: :: :
: :: :
: :: :
: :: :
: ::
: ::
: ::
: ::
: :
: :
:
:
:
:


  #12  
Old November 21st 04, 07:04 AM
Jack
external usenet poster
 
Posts: n/a
Default

Do you know if Internet Explorer 6 will be replaced by an earlier version?
"Thomas Ferguson" wrote in message
...
A rather time-consuming option is to run Windows 98SE install "on top
of" the present setup. You will not have to re-install any programs. You
will have to visit the Windows update site after the repair install.

Let us know.

Tom
MSMVP
Windows Shell/User


"Jack" wrote in message
...
: Yes, this printer worked with this computer. Nothing really changed
except
: all printers were removed from Start; Settings; Printers. There were
several
: printers listed, not sure what they were. May have been a DeskJet 895c
: listed. It is plugged diectly into the back of the computer.
: The reason the drivers were removed was because the lady (a friend of
my
: mother's) had changed ink cartriges then couldn't get it to work. I,
: thinking it would be no big thing to reinstall, decided to get rid of
the
: "unnecessary printers".
: "Thomas Ferguson" wrote in message
: ...
: and...
:
: please confirm that the printer once worked on this machine with the
: same operating system
:
: and....
:
: it is plugged directly into a USB root hub and not a "port
concentrator"
: or other port-splitting device.
:
: Thanks.
: tom
:
: "Thomas Ferguson" wrote in message
: ...
: : HP uses its own USB drivers when its printers are installed on
Windows
: : 98. So, I am puzzled why their installer is pointing to the
Windows 98
: : CD USB directory. Still checking.
: :
: : Tom
: :
: : "Jack" wrote in message
: : ...
: :: Windows 98 Second Edition 4.10.2222 A
: ::
: :: "Thomas Ferguson" wrote in message
: :: ...
: :: Please let us know the Windows 98 version. (Original, SE, Me).
: : Thanks.
: ::
: :: Tom
: ::
: :: "Jack" wrote in message
: :: ...
: :: : Downloaded the uninstaller (again) and ran. Downloaded
drivers
: :: (again). The
: :: : first thing I am asked to do is to direct the 'New Hardware
: : Wizard' to
: :: the
: :: : win98usb folder. I do that and it says: "Windows was unable
to
: : locate
: :: a
: :: : driver for this device. If you do not want to install a
driver
: : now,
: :: click
: :: : Next. To search again, click Back". (This does the same thing
: with
: : the
: :: : original install disk).
: :: : Mark
: :: : "Thomas Ferguson" wrote in message
: :: : ...
: :: : It sounds as if there has been an install failure after the
: : driver
: :: : install had started but before the files were installed and
: :: configured.
: :: :
: :: : Navigate to the HP support site.
: :: : http://tinyurl.com/6jbke
: :: :
: :: : And get the uninstaller.
: :: :
: :: : Also get the printer drivers here
: :: : http://tinyurl.com/36pmt
: :: :
: :: : Check Control Panel Printers and faxes. If the printer is
: : listed
: :: there,
: :: : delete it in the usual way. Check Add/Remove programs. If
there
: : is
: :: any
: :: : software listed for the printer, remove it. Run the
: uninstaller.
: :: : Disconnect the printer. Install the drivers according to
the
: :: : instructions. Do not connect the printer to the computer
until
: : told
: :: to
: :: : do so by the installation instructions.
: :: :
: :: : Let us know.
: :: :
: :: : Tom
: :: : MSMVP
: :: : Windows Shell/User
: :: :
: :: :
: :: : "Jack" wrote in message
: :: : ...
: :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP
Deskjet
: : 812c
: :: : after the
: :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb ram).
: :: : : Nothing I've tried works. HP e-mail support has given up.
: :: : : It looks like I cannot get the 'hpfusb98.inf' to
load...which
: : is
: :: : supposed to
: :: : : be the first step in this process. I can right-click on
it
: and
: :: : install, but
: :: : : it still won't let me pick the USB port for the
: printer.(There
: : is
: :: also
: :: : an
: :: : : .ini, .dll, and .sys file in that folder).
: :: : : Is there a way to manually install this inf?
: :: : : Jack
: :: : : PS. Or any ideas?
: :: : :
: :: : :
: :: :
: :: :
: :: :
: :: :
: ::
: ::
: ::
: ::
: :
: :
:
:
:
:




  #13  
Old November 21st 04, 08:00 AM
Jack
external usenet poster
 
Posts: n/a
Default

I don't have the "Restore" disk that came with the computer with me. There
are Cabs in the windows/options folder, but I don't see a setup.exe. Is
there a way to reinstall just using the Cabs?
I do have separate win98se disk for a new install. Would that work?
This is not my computer so I have to be careful!

"Thomas Ferguson" wrote in message
...
A rather time-consuming option is to run Windows 98SE install "on top
of" the present setup. You will not have to re-install any programs. You
will have to visit the Windows update site after the repair install.

Let us know.

Tom
MSMVP
Windows Shell/User


"Jack" wrote in message
...
: Yes, this printer worked with this computer. Nothing really changed
except
: all printers were removed from Start; Settings; Printers. There were
several
: printers listed, not sure what they were. May have been a DeskJet 895c
: listed. It is plugged diectly into the back of the computer.
: The reason the drivers were removed was because the lady (a friend of
my
: mother's) had changed ink cartriges then couldn't get it to work. I,
: thinking it would be no big thing to reinstall, decided to get rid of
the
: "unnecessary printers".
: "Thomas Ferguson" wrote in message
: ...
: and...
:
: please confirm that the printer once worked on this machine with the
: same operating system
:
: and....
:
: it is plugged directly into a USB root hub and not a "port
concentrator"
: or other port-splitting device.
:
: Thanks.
: tom
:
: "Thomas Ferguson" wrote in message
: ...
: : HP uses its own USB drivers when its printers are installed on
Windows
: : 98. So, I am puzzled why their installer is pointing to the
Windows 98
: : CD USB directory. Still checking.
: :
: : Tom
: :
: : "Jack" wrote in message
: : ...
: :: Windows 98 Second Edition 4.10.2222 A
: ::
: :: "Thomas Ferguson" wrote in message
: :: ...
: :: Please let us know the Windows 98 version. (Original, SE, Me).
: : Thanks.
: ::
: :: Tom
: ::
: :: "Jack" wrote in message
: :: ...
: :: : Downloaded the uninstaller (again) and ran. Downloaded
drivers
: :: (again). The
: :: : first thing I am asked to do is to direct the 'New Hardware
: : Wizard' to
: :: the
: :: : win98usb folder. I do that and it says: "Windows was unable
to
: : locate
: :: a
: :: : driver for this device. If you do not want to install a
driver
: : now,
: :: click
: :: : Next. To search again, click Back". (This does the same thing
: with
: : the
: :: : original install disk).
: :: : Mark
: :: : "Thomas Ferguson" wrote in message
: :: : ...
: :: : It sounds as if there has been an install failure after the
: : driver
: :: : install had started but before the files were installed and
: :: configured.
: :: :
: :: : Navigate to the HP support site.
: :: : http://tinyurl.com/6jbke
: :: :
: :: : And get the uninstaller.
: :: :
: :: : Also get the printer drivers here
: :: : http://tinyurl.com/36pmt
: :: :
: :: : Check Control Panel Printers and faxes. If the printer is
: : listed
: :: there,
: :: : delete it in the usual way. Check Add/Remove programs. If
there
: : is
: :: any
: :: : software listed for the printer, remove it. Run the
: uninstaller.
: :: : Disconnect the printer. Install the drivers according to
the
: :: : instructions. Do not connect the printer to the computer
until
: : told
: :: to
: :: : do so by the installation instructions.
: :: :
: :: : Let us know.
: :: :
: :: : Tom
: :: : MSMVP
: :: : Windows Shell/User
: :: :
: :: :
: :: : "Jack" wrote in message
: :: : ...
: :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP
Deskjet
: : 812c
: :: : after the
: :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb ram).
: :: : : Nothing I've tried works. HP e-mail support has given up.
: :: : : It looks like I cannot get the 'hpfusb98.inf' to
load...which
: : is
: :: : supposed to
: :: : : be the first step in this process. I can right-click on
it
: and
: :: : install, but
: :: : : it still won't let me pick the USB port for the
: printer.(There
: : is
: :: also
: :: : an
: :: : : .ini, .dll, and .sys file in that folder).
: :: : : Is there a way to manually install this inf?
: :: : : Jack
: :: : : PS. Or any ideas?
: :: : :
: :: : :
: :: :
: :: :
: :: :
: :: :
: ::
: ::
: ::
: ::
: :
: :
:
:
:
:




  #14  
Old November 21st 04, 09:25 AM
Thomas Ferguson
external usenet poster
 
Posts: n/a
Default

I am not at all familiar with the way Gateway sets their computers up. I
would guess that their restore procedure uses the cab files on the hard
drive.

The Windows98SE CD you have, that is separate from the provisions
Gateway has made, could be used for the repair install; however, doing
that might make it impossible to subsequently use the Gateway restore
procedure.

IE would be at the version provided on the CD and would need upgrading
from the Windows Update site.

Personally, I would image the present Windows partition on the HD to
backup (whether to my network or on the same HD (if it's large enough))
and then refresh install using the 98SE CD. That way the present system
is completely recoverable.

.......................

Before 'going radical', for diagnostic purposes, navigate to the Windows
98SE add new printer wizard and try to install the printer as a HP
DeskJet.

Also, please check the Windows\inf directory for the inf file or any
other file that might be a HP inf file. Let us know.The default Windows
inf directory is usually c:\windows\inf.

Tom






"Jack" wrote in message
...
:I don't have the "Restore" disk that came with the computer with me.
There
: are Cabs in the windows/options folder, but I don't see a setup.exe.
Is
: there a way to reinstall just using the Cabs?
: I do have separate win98se disk for a new install. Would that work?
: This is not my computer so I have to be careful!
:
: "Thomas Ferguson" wrote in message
: ...
: A rather time-consuming option is to run Windows 98SE install "on top
: of" the present setup. You will not have to re-install any programs.
You
: will have to visit the Windows update site after the repair install.
:
: Let us know.
:
: Tom
: MSMVP
: Windows Shell/User
:
:
: "Jack" wrote in message
: ...
: : Yes, this printer worked with this computer. Nothing really
changed
: except
: : all printers were removed from Start; Settings; Printers. There
were
: several
: : printers listed, not sure what they were. May have been a DeskJet
895c
: : listed. It is plugged diectly into the back of the computer.
: : The reason the drivers were removed was because the lady (a friend
of
: my
: : mother's) had changed ink cartriges then couldn't get it to work.
I,
: : thinking it would be no big thing to reinstall, decided to get rid
of
: the
: : "unnecessary printers".
: : "Thomas Ferguson" wrote in message
: : ...
: : and...
: :
: : please confirm that the printer once worked on this machine with
the
: : same operating system
: :
: : and....
: :
: : it is plugged directly into a USB root hub and not a "port
: concentrator"
: : or other port-splitting device.
: :
: : Thanks.
: : tom
: :
: : "Thomas Ferguson" wrote in message
: : ...
: : : HP uses its own USB drivers when its printers are installed on
: Windows
: : : 98. So, I am puzzled why their installer is pointing to the
: Windows 98
: : : CD USB directory. Still checking.
: : :
: : : Tom
: : :
: : : "Jack" wrote in message
: : : ...
: : :: Windows 98 Second Edition 4.10.2222 A
: : ::
: : :: "Thomas Ferguson" wrote in message
: : :: ...
: : :: Please let us know the Windows 98 version. (Original, SE,
Me).
: : : Thanks.
: : ::
: : :: Tom
: : ::
: : :: "Jack" wrote in message
: : :: ...
: : :: : Downloaded the uninstaller (again) and ran. Downloaded
: drivers
: : :: (again). The
: : :: : first thing I am asked to do is to direct the 'New
Hardware
: : : Wizard' to
: : :: the
: : :: : win98usb folder. I do that and it says: "Windows was
unable
: to
: : : locate
: : :: a
: : :: : driver for this device. If you do not want to install a
: driver
: : : now,
: : :: click
: : :: : Next. To search again, click Back". (This does the same
thing
: : with
: : : the
: : :: : original install disk).
: : :: : Mark
: : :: : "Thomas Ferguson" wrote in message
: : :: : ...
: : :: : It sounds as if there has been an install failure after
the
: : : driver
: : :: : install had started but before the files were installed
and
: : :: configured.
: : :: :
: : :: : Navigate to the HP support site.
: : :: : http://tinyurl.com/6jbke
: : :: :
: : :: : And get the uninstaller.
: : :: :
: : :: : Also get the printer drivers here
: : :: : http://tinyurl.com/36pmt
: : :: :
: : :: : Check Control Panel Printers and faxes. If the printer
is
: : : listed
: : :: there,
: : :: : delete it in the usual way. Check Add/Remove programs.
If
: there
: : : is
: : :: any
: : :: : software listed for the printer, remove it. Run the
: : uninstaller.
: : :: : Disconnect the printer. Install the drivers according
to
: the
: : :: : instructions. Do not connect the printer to the
computer
: until
: : : told
: : :: to
: : :: : do so by the installation instructions.
: : :: :
: : :: : Let us know.
: : :: :
: : :: : Tom
: : :: : MSMVP
: : :: : Windows Shell/User
: : :: :
: : :: :
: : :: : "Jack" wrote in message
: : :: : ...
: : :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP
: Deskjet
: : : 812c
: : :: : after the
: : :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb
ram).
: : :: : : Nothing I've tried works. HP e-mail support has given
up.
: : :: : : It looks like I cannot get the 'hpfusb98.inf' to
: load...which
: : : is
: : :: : supposed to
: : :: : : be the first step in this process. I can right-click
on
: it
: : and
: : :: : install, but
: : :: : : it still won't let me pick the USB port for the
: : printer.(There
: : : is
: : :: also
: : :: : an
: : :: : : .ini, .dll, and .sys file in that folder).
: : :: : : Is there a way to manually install this inf?
: : :: : : Jack
: : :: : : PS. Or any ideas?
: : :: : :
: : :: : :
: : :: :
: : :: :
: : :: :
: : :: :
: : ::
: : ::
: : ::
: : ::
: : :
: : :
: :
: :
: :
: :
:
:
:
:


  #15  
Old November 21st 04, 02:05 PM
Jack
external usenet poster
 
Posts: n/a
Default

Could you explain (or give me a link) how to "image the present Windows
partition on the HD to backup" on the same HD? I cannot stick in a network
card because of the all-in-one design. The HD is 4GB with 1GB used. I can
probably get the "restore" CD and will use that if I can.
Also, not sure what "imaging" is. Can I pick out individual files later or
just restore the whole works?
Jack
"Thomas Ferguson" wrote in message
...
I am not at all familiar with the way Gateway sets their computers up. I
would guess that their restore procedure uses the cab files on the hard
drive.

The Windows98SE CD you have, that is separate from the provisions
Gateway has made, could be used for the repair install; however, doing
that might make it impossible to subsequently use the Gateway restore
procedure.

IE would be at the version provided on the CD and would need upgrading
from the Windows Update site.

Personally, I would image the present Windows partition on the HD to
backup (whether to my network or on the same HD (if it's large enough))
and then refresh install using the 98SE CD. That way the present system
is completely recoverable.

......................

Before 'going radical', for diagnostic purposes, navigate to the Windows
98SE add new printer wizard and try to install the printer as a HP
DeskJet.

Also, please check the Windows\inf directory for the inf file or any
other file that might be a HP inf file. Let us know.The default Windows
inf directory is usually c:\windows\inf.

Tom






"Jack" wrote in message
...
:I don't have the "Restore" disk that came with the computer with me.
There
: are Cabs in the windows/options folder, but I don't see a setup.exe.
Is
: there a way to reinstall just using the Cabs?
: I do have separate win98se disk for a new install. Would that work?
: This is not my computer so I have to be careful!
:
: "Thomas Ferguson" wrote in message
: ...
: A rather time-consuming option is to run Windows 98SE install "on top
: of" the present setup. You will not have to re-install any programs.
You
: will have to visit the Windows update site after the repair install.
:
: Let us know.
:
: Tom
: MSMVP
: Windows Shell/User
:
:
: "Jack" wrote in message
: ...
: : Yes, this printer worked with this computer. Nothing really
changed
: except
: : all printers were removed from Start; Settings; Printers. There
were
: several
: : printers listed, not sure what they were. May have been a DeskJet
895c
: : listed. It is plugged diectly into the back of the computer.
: : The reason the drivers were removed was because the lady (a friend
of
: my
: : mother's) had changed ink cartriges then couldn't get it to work.
I,
: : thinking it would be no big thing to reinstall, decided to get rid
of
: the
: : "unnecessary printers".
: : "Thomas Ferguson" wrote in message
: : ...
: : and...
: :
: : please confirm that the printer once worked on this machine with
the
: : same operating system
: :
: : and....
: :
: : it is plugged directly into a USB root hub and not a "port
: concentrator"
: : or other port-splitting device.
: :
: : Thanks.
: : tom
: :
: : "Thomas Ferguson" wrote in message
: : ...
: : : HP uses its own USB drivers when its printers are installed on
: Windows
: : : 98. So, I am puzzled why their installer is pointing to the
: Windows 98
: : : CD USB directory. Still checking.
: : :
: : : Tom
: : :
: : : "Jack" wrote in message
: : : ...
: : :: Windows 98 Second Edition 4.10.2222 A
: : ::
: : :: "Thomas Ferguson" wrote in message
: : :: ...
: : :: Please let us know the Windows 98 version. (Original, SE,
Me).
: : : Thanks.
: : ::
: : :: Tom
: : ::
: : :: "Jack" wrote in message
: : :: ...
: : :: : Downloaded the uninstaller (again) and ran. Downloaded
: drivers
: : :: (again). The
: : :: : first thing I am asked to do is to direct the 'New
Hardware
: : : Wizard' to
: : :: the
: : :: : win98usb folder. I do that and it says: "Windows was
unable
: to
: : : locate
: : :: a
: : :: : driver for this device. If you do not want to install a
: driver
: : : now,
: : :: click
: : :: : Next. To search again, click Back". (This does the same
thing
: : with
: : : the
: : :: : original install disk).
: : :: : Jack
: : :: : "Thomas Ferguson" wrote in message
: : :: : ...
: : :: : It sounds as if there has been an install failure after
the
: : : driver
: : :: : install had started but before the files were installed
and
: : :: configured.
: : :: :
: : :: : Navigate to the HP support site.
: : :: : http://tinyurl.com/6jbke
: : :: :
: : :: : And get the uninstaller.
: : :: :
: : :: : Also get the printer drivers here
: : :: : http://tinyurl.com/36pmt
: : :: :
: : :: : Check Control Panel Printers and faxes. If the printer
is
: : : listed
: : :: there,
: : :: : delete it in the usual way. Check Add/Remove programs.
If
: there
: : : is
: : :: any
: : :: : software listed for the printer, remove it. Run the
: : uninstaller.
: : :: : Disconnect the printer. Install the drivers according
to
: the
: : :: : instructions. Do not connect the printer to the
computer
: until
: : : told
: : :: to
: : :: : do so by the installation instructions.
: : :: :
: : :: : Let us know.
: : :: :
: : :: : Tom
: : :: : MSMVP
: : :: : Windows Shell/User
: : :: :
: : :: :
: : :: : "Jack" wrote in message
: : :: : ...
: : :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP
: Deskjet
: : : 812c
: : :: : after the
: : :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb
ram).
: : :: : : Nothing I've tried works. HP e-mail support has given
up.
: : :: : : It looks like I cannot get the 'hpfusb98.inf' to
: load...which
: : : is
: : :: : supposed to
: : :: : : be the first step in this process. I can right-click
on
: it
: : and
: : :: : install, but
: : :: : : it still won't let me pick the USB port for the
: : printer.(There
: : : is
: : :: also
: : :: : an
: : :: : : .ini, .dll, and .sys file in that folder).
: : :: : : Is there a way to manually install this inf?
: : :: : : Jack
: : :: : : PS. Or any ideas?
: : :: : :
: : :: : :
: : :: :
: : :: :
: : :: :
: : :: :
: : ::
: : ::
: : ::
: : ::
: : :
: : :
: :
: :
: :
: :
:
:
:
:




  #16  
Old November 21st 04, 06:56 PM
Thomas Ferguson
external usenet poster
 
Posts: n/a
Default

In the sense I used it, imaging is to take the entire partition and make
a copy of it somewhere. To do that you can use Norton Ghost or similar.
Alternately, Partition Magic or the like can be used to resize the
present partition down to about half the HD size. Next you can copy that
original partition to the empty space. If you mark it 'hidden', the disk
letter assignments won't change. If you use Partition Magic, decline the
use of drive mapper to reassign partition letters.

Now you have a duplicate of the original HD contents. That 'image' can
be put back in place of the original should the need arise. You can
restore it in its entirety. To get at single files or file groups,
re-mark it unhidden. That way it is just like any other HD content but
drive letter assignments might change. CD-R becomes E instead of D, &c.
Delete the partition after you are finished and drive letters return to
the originals. (Enlarge the C partition to fill the HD).

You could use a USB Internet card; however, the thought is idle if you
don't happen to have one.

Tom

"Jack" wrote in message
...
: Could you explain (or give me a link) how to "image the present
Windows
: partition on the HD to backup" on the same HD? I cannot stick in a
network
: card because of the all-in-one design. The HD is 4GB with 1GB used. I
can
: probably get the "restore" CD and will use that if I can.
: Also, not sure what "imaging" is. Can I pick out individual files
later or
: just restore the whole works?
: Jack
: "Thomas Ferguson" wrote in message
: ...
: I am not at all familiar with the way Gateway sets their computers
up. I
: would guess that their restore procedure uses the cab files on the
hard
: drive.
:
: The Windows98SE CD you have, that is separate from the provisions
: Gateway has made, could be used for the repair install; however,
doing
: that might make it impossible to subsequently use the Gateway
restore
: procedure.
:
: IE would be at the version provided on the CD and would need
upgrading
: from the Windows Update site.
:
: Personally, I would image the present Windows partition on the HD to
: backup (whether to my network or on the same HD (if it's large
enough))
: and then refresh install using the 98SE CD. That way the present
system
: is completely recoverable.
:
: ......................
:
: Before 'going radical', for diagnostic purposes, navigate to the
Windows
: 98SE add new printer wizard and try to install the printer as a HP
: DeskJet.
:
: Also, please check the Windows\inf directory for the inf file or any
: other file that might be a HP inf file. Let us know.The default
Windows
: inf directory is usually c:\windows\inf.
:
: Tom
:
:
:
:
:
:
: "Jack" wrote in message
: ...
: :I don't have the "Restore" disk that came with the computer with
me.
: There
: : are Cabs in the windows/options folder, but I don't see a
setup.exe.
: Is
: : there a way to reinstall just using the Cabs?
: : I do have separate win98se disk for a new install. Would that
work?
: : This is not my computer so I have to be careful!
: :
: : "Thomas Ferguson" wrote in message
: : ...
: : A rather time-consuming option is to run Windows 98SE install "on
top
: : of" the present setup. You will not have to re-install any
programs.
: You
: : will have to visit the Windows update site after the repair
install.
: :
: : Let us know.
: :
: : Tom
: : MSMVP
: : Windows Shell/User
: :
: :
: : "Jack" wrote in message
: : ...
: : : Yes, this printer worked with this computer. Nothing really
: changed
: : except
: : : all printers were removed from Start; Settings; Printers.
There
: were
: : several
: : : printers listed, not sure what they were. May have been a
DeskJet
: 895c
: : : listed. It is plugged diectly into the back of the computer.
: : : The reason the drivers were removed was because the lady (a
friend
: of
: : my
: : : mother's) had changed ink cartriges then couldn't get it to
work.
: I,
: : : thinking it would be no big thing to reinstall, decided to get
rid
: of
: : the
: : : "unnecessary printers".
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : and...
: : :
: : : please confirm that the printer once worked on this machine
with
: the
: : : same operating system
: : :
: : : and....
: : :
: : : it is plugged directly into a USB root hub and not a "port
: : concentrator"
: : : or other port-splitting device.
: : :
: : : Thanks.
: : : tom
: : :
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : : HP uses its own USB drivers when its printers are
installed on
: : Windows
: : : : 98. So, I am puzzled why their installer is pointing to
the
: : Windows 98
: : : : CD USB directory. Still checking.
: : : :
: : : : Tom
: : : :
: : : : "Jack" wrote in message
: : : : ...
: : : :: Windows 98 Second Edition 4.10.2222 A
: : : ::
: : : :: "Thomas Ferguson" wrote in message
: : : :: ...
: : : :: Please let us know the Windows 98 version. (Original,
SE,
: Me).
: : : : Thanks.
: : : ::
: : : :: Tom
: : : ::
: : : :: "Jack" wrote in message
: : : :: ...
: : : :: : Downloaded the uninstaller (again) and ran.
Downloaded
: : drivers
: : : :: (again). The
: : : :: : first thing I am asked to do is to direct the 'New
: Hardware
: : : : Wizard' to
: : : :: the
: : : :: : win98usb folder. I do that and it says: "Windows was
: unable
: : to
: : : : locate
: : : :: a
: : : :: : driver for this device. If you do not want to install
a
: : driver
: : : : now,
: : : :: click
: : : :: : Next. To search again, click Back". (This does the
same
: thing
: : : with
: : : : the
: : : :: : original install disk).
: : : :: : Jack
: : : :: : "Thomas Ferguson" wrote in message
: : : :: : ...
: : : :: : It sounds as if there has been an install failure
after
: the
: : : : driver
: : : :: : install had started but before the files were
installed
: and
: : : :: configured.
: : : :: :
: : : :: : Navigate to the HP support site.
: : : :: : http://tinyurl.com/6jbke
: : : :: :
: : : :: : And get the uninstaller.
: : : :: :
: : : :: : Also get the printer drivers here
: : : :: : http://tinyurl.com/36pmt
: : : :: :
: : : :: : Check Control Panel Printers and faxes. If the
printer
: is
: : : : listed
: : : :: there,
: : : :: : delete it in the usual way. Check Add/Remove
programs.
: If
: : there
: : : : is
: : : :: any
: : : :: : software listed for the printer, remove it. Run the
: : : uninstaller.
: : : :: : Disconnect the printer. Install the drivers
according
: to
: : the
: : : :: : instructions. Do not connect the printer to the
: computer
: : until
: : : : told
: : : :: to
: : : :: : do so by the installation instructions.
: : : :: :
: : : :: : Let us know.
: : : :: :
: : : :: : Tom
: : : :: : MSMVP
: : : :: : Windows Shell/User
: : : :: :
: : : :: :
: : : :: : "Jack" wrote in message
: : : :: : ...
: : : :: : : Hi, I got a Gateway "Astro" trying to reinstall a
HP
: : Deskjet
: : : : 812c
: : : :: : after the
: : : :: : : printer was removed. (Win98se, 400mhz Celeron,
64mb
: ram).
: : : :: : : Nothing I've tried works. HP e-mail support has
given
: up.
: : : :: : : It looks like I cannot get the 'hpfusb98.inf' to
: : load...which
: : : : is
: : : :: : supposed to
: : : :: : : be the first step in this process. I can
right-click
: on
: : it
: : : and
: : : :: : install, but
: : : :: : : it still won't let me pick the USB port for the
: : : printer.(There
: : : : is
: : : :: also
: : : :: : an
: : : :: : : .ini, .dll, and .sys file in that folder).
: : : :: : : Is there a way to manually install this inf?
: : : :: : : Jack
: : : :: : : PS. Or any ideas?
: : : :: : :
: : : :: : :
: : : :: :
: : : :: :
: : : :: :
: : : :: :
: : : ::
: : : ::
: : : ::
: : : ::
: : : :
: : : :
: : :
: : :
: : :
: : :
: :
: :
: :
: :
:
:
:
:


  #17  
Old November 23rd 04, 02:14 AM
Jack
external usenet poster
 
Posts: n/a
Default

Tom, I finally figured it out. I printed a test page just to make sure the
printer worked. The test page printed a different model number than what was
on the printer. It printed DeskJet 895C series instead of DeskJet 812C.
Downloaded the drivers and USB uninstaller for the 895C and everything now
works!!!
I am so glad I didn't have to deal with the Restore disk and all of those
potential problems!
Jack

"Thomas Ferguson" wrote in message
...
In the sense I used it, imaging is to take the entire partition and make
a copy of it somewhere. To do that you can use Norton Ghost or similar.
Alternately, Partition Magic or the like can be used to resize the
present partition down to about half the HD size. Next you can copy that
original partition to the empty space. If you mark it 'hidden', the disk
letter assignments won't change. If you use Partition Magic, decline the
use of drive mapper to reassign partition letters.

Now you have a duplicate of the original HD contents. That 'image' can
be put back in place of the original should the need arise. You can
restore it in its entirety. To get at single files or file groups,
re-mark it unhidden. That way it is just like any other HD content but
drive letter assignments might change. CD-R becomes E instead of D, &c.
Delete the partition after you are finished and drive letters return to
the originals. (Enlarge the C partition to fill the HD).

You could use a USB Internet card; however, the thought is idle if you
don't happen to have one.

Tom

"Jack" wrote in message
...
: Could you explain (or give me a link) how to "image the present
Windows
: partition on the HD to backup" on the same HD? I cannot stick in a
network
: card because of the all-in-one design. The HD is 4GB with 1GB used. I
can
: probably get the "restore" CD and will use that if I can.
: Also, not sure what "imaging" is. Can I pick out individual files
later or
: just restore the whole works?
: Jack
: "Thomas Ferguson" wrote in message
: ...
: I am not at all familiar with the way Gateway sets their computers
up. I
: would guess that their restore procedure uses the cab files on the
hard
: drive.
:
: The Windows98SE CD you have, that is separate from the provisions
: Gateway has made, could be used for the repair install; however,
doing
: that might make it impossible to subsequently use the Gateway
restore
: procedure.
:
: IE would be at the version provided on the CD and would need
upgrading
: from the Windows Update site.
:
: Personally, I would image the present Windows partition on the HD to
: backup (whether to my network or on the same HD (if it's large
enough))
: and then refresh install using the 98SE CD. That way the present
system
: is completely recoverable.
:
: ......................
:
: Before 'going radical', for diagnostic purposes, navigate to the
Windows
: 98SE add new printer wizard and try to install the printer as a HP
: DeskJet.
:
: Also, please check the Windows\inf directory for the inf file or any
: other file that might be a HP inf file. Let us know.The default
Windows
: inf directory is usually c:\windows\inf.
:
: Tom
:
:
:
:
:
:
: "Jack" wrote in message
: ...
: :I don't have the "Restore" disk that came with the computer with
me.
: There
: : are Cabs in the windows/options folder, but I don't see a
setup.exe.
: Is
: : there a way to reinstall just using the Cabs?
: : I do have separate win98se disk for a new install. Would that
work?
: : This is not my computer so I have to be careful!
: :
: : "Thomas Ferguson" wrote in message
: : ...
: : A rather time-consuming option is to run Windows 98SE install "on
top
: : of" the present setup. You will not have to re-install any
programs.
: You
: : will have to visit the Windows update site after the repair
install.
: :
: : Let us know.
: :
: : Tom
: : MSMVP
: : Windows Shell/User
: :
: :
: : "Jack" wrote in message
: : ...
: : : Yes, this printer worked with this computer. Nothing really
: changed
: : except
: : : all printers were removed from Start; Settings; Printers.
There
: were
: : several
: : : printers listed, not sure what they were. May have been a
DeskJet
: 895c
: : : listed. It is plugged diectly into the back of the computer.
: : : The reason the drivers were removed was because the lady (a
friend
: of
: : my
: : : mother's) had changed ink cartriges then couldn't get it to
work.
: I,
: : : thinking it would be no big thing to reinstall, decided to get
rid
: of
: : the
: : : "unnecessary printers".
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : and...
: : :
: : : please confirm that the printer once worked on this machine
with
: the
: : : same operating system
: : :
: : : and....
: : :
: : : it is plugged directly into a USB root hub and not a "port
: : concentrator"
: : : or other port-splitting device.
: : :
: : : Thanks.
: : : tom
: : :
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : : HP uses its own USB drivers when its printers are
installed on
: : Windows
: : : : 98. So, I am puzzled why their installer is pointing to
the
: : Windows 98
: : : : CD USB directory. Still checking.
: : : :
: : : : Tom
: : : :
: : : : "Jack" wrote in message
: : : : ...
: : : :: Windows 98 Second Edition 4.10.2222 A
: : : ::
: : : :: "Thomas Ferguson" wrote in message
: : : :: ...
: : : :: Please let us know the Windows 98 version. (Original,
SE,
: Me).
: : : : Thanks.
: : : ::
: : : :: Tom
: : : ::
: : : :: "Jack" wrote in message
: : : :: ...
: : : :: : Downloaded the uninstaller (again) and ran.
Downloaded
: : drivers
: : : :: (again). The
: : : :: : first thing I am asked to do is to direct the 'New
: Hardware
: : : : Wizard' to
: : : :: the
: : : :: : win98usb folder. I do that and it says: "Windows was
: unable
: : to
: : : : locate
: : : :: a
: : : :: : driver for this device. If you do not want to install
a
: : driver
: : : : now,
: : : :: click
: : : :: : Next. To search again, click Back". (This does the
same
: thing
: : : with
: : : : the
: : : :: : original install disk).
: : : :: : Jack
: : : :: : "Thomas Ferguson" wrote in message
: : : :: : ...
: : : :: : It sounds as if there has been an install failure
after
: the
: : : : driver
: : : :: : install had started but before the files were
installed
: and
: : : :: configured.
: : : :: :
: : : :: : Navigate to the HP support site.
: : : :: : http://tinyurl.com/6jbke
: : : :: :
: : : :: : And get the uninstaller.
: : : :: :
: : : :: : Also get the printer drivers here
: : : :: : http://tinyurl.com/36pmt
: : : :: :
: : : :: : Check Control Panel Printers and faxes. If the
printer
: is
: : : : listed
: : : :: there,
: : : :: : delete it in the usual way. Check Add/Remove
programs.
: If
: : there
: : : : is
: : : :: any
: : : :: : software listed for the printer, remove it. Run the
: : : uninstaller.
: : : :: : Disconnect the printer. Install the drivers
according
: to
: : the
: : : :: : instructions. Do not connect the printer to the
: computer
: : until
: : : : told
: : : :: to
: : : :: : do so by the installation instructions.
: : : :: :
: : : :: : Let us know.
: : : :: :
: : : :: : Tom
: : : :: : MSMVP
: : : :: : Windows Shell/User
: : : :: :
: : : :: :
: : : :: : "Jack" wrote in message
: : : :: : ...
: : : :: : : Hi, I got a Gateway "Astro" trying to reinstall a
HP
: : Deskjet
: : : : 812c
: : : :: : after the
: : : :: : : printer was removed. (Win98se, 400mhz Celeron,
64mb
: ram).
: : : :: : : Nothing I've tried works. HP e-mail support has
given
: up.
: : : :: : : It looks like I cannot get the 'hpfusb98.inf' to
: : load...which
: : : : is
: : : :: : supposed to
: : : :: : : be the first step in this process. I can
right-click
: on
: : it
: : : and
: : : :: : install, but
: : : :: : : it still won't let me pick the USB port for the
: : : printer.(There
: : : : is
: : : :: also
: : : :: : an
: : : :: : : .ini, .dll, and .sys file in that folder).
: : : :: : : Is there a way to manually install this inf?
: : : :: : : Jack
: : : :: : : PS. Or any ideas?
: : : :: : :



  #18  
Old November 23rd 04, 06:24 AM
Thomas Ferguson
external usenet poster
 
Posts: n/a
Default

I'm glad you checked that before you undertook the restore procedure.
BTW, the DeskJet driver on the Windows CD should have worked with it.

Who would have thought that the printer was mis-identified.

Tom

"Jack" wrote in message
...
: Tom, I finally figured it out. I printed a test page just to make sure
the
: printer worked. The test page printed a different model number than
what was
: on the printer. It printed DeskJet 895C series instead of DeskJet
812C.
: Downloaded the drivers and USB uninstaller for the 895C and everything
now
: works!!!
: I am so glad I didn't have to deal with the Restore disk and all of
those
: potential problems!
: Jack
:
: "Thomas Ferguson" wrote in message
: ...
: In the sense I used it, imaging is to take the entire partition and
make
: a copy of it somewhere. To do that you can use Norton Ghost or
similar.
: Alternately, Partition Magic or the like can be used to resize the
: present partition down to about half the HD size. Next you can copy
that
: original partition to the empty space. If you mark it 'hidden', the
disk
: letter assignments won't change. If you use Partition Magic, decline
the
: use of drive mapper to reassign partition letters.
:
: Now you have a duplicate of the original HD contents. That 'image'
can
: be put back in place of the original should the need arise. You can
: restore it in its entirety. To get at single files or file groups,
: re-mark it unhidden. That way it is just like any other HD content
but
: drive letter assignments might change. CD-R becomes E instead of D,
&c.
: Delete the partition after you are finished and drive letters return
to
: the originals. (Enlarge the C partition to fill the HD).
:
: You could use a USB Internet card; however, the thought is idle if
you
: don't happen to have one.
:
: Tom
:
: "Jack" wrote in message
: ...
: : Could you explain (or give me a link) how to "image the present
: Windows
: : partition on the HD to backup" on the same HD? I cannot stick in a
: network
: : card because of the all-in-one design. The HD is 4GB with 1GB
used. I
: can
: : probably get the "restore" CD and will use that if I can.
: : Also, not sure what "imaging" is. Can I pick out individual files
: later or
: : just restore the whole works?
: : Jack
: : "Thomas Ferguson" wrote in message
: : ...
: : I am not at all familiar with the way Gateway sets their
computers
: up. I
: : would guess that their restore procedure uses the cab files on
the
: hard
: : drive.
: :
: : The Windows98SE CD you have, that is separate from the
provisions
: : Gateway has made, could be used for the repair install; however,
: doing
: : that might make it impossible to subsequently use the Gateway
: restore
: : procedure.
: :
: : IE would be at the version provided on the CD and would need
: upgrading
: : from the Windows Update site.
: :
: : Personally, I would image the present Windows partition on the
HD to
: : backup (whether to my network or on the same HD (if it's large
: enough))
: : and then refresh install using the 98SE CD. That way the present
: system
: : is completely recoverable.
: :
: : ......................
: :
: : Before 'going radical', for diagnostic purposes, navigate to the
: Windows
: : 98SE add new printer wizard and try to install the printer as a
HP
: : DeskJet.
: :
: : Also, please check the Windows\inf directory for the inf file or
any
: : other file that might be a HP inf file. Let us know.The default
: Windows
: : inf directory is usually c:\windows\inf.
: :
: : Tom
: :
: :
: :
: :
: :
: :
: : "Jack" wrote in message
: : ...
: : :I don't have the "Restore" disk that came with the computer
with
: me.
: : There
: : : are Cabs in the windows/options folder, but I don't see a
: setup.exe.
: : Is
: : : there a way to reinstall just using the Cabs?
: : : I do have separate win98se disk for a new install. Would that
: work?
: : : This is not my computer so I have to be careful!
: : :
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : A rather time-consuming option is to run Windows 98SE install
"on
: top
: : : of" the present setup. You will not have to re-install any
: programs.
: : You
: : : will have to visit the Windows update site after the repair
: install.
: : :
: : : Let us know.
: : :
: : : Tom
: : : MSMVP
: : : Windows Shell/User
: : :
: : :
: : : "Jack" wrote in message
: : : ...
: : : : Yes, this printer worked with this computer. Nothing
really
: : changed
: : : except
: : : : all printers were removed from Start; Settings; Printers.
: There
: : were
: : : several
: : : : printers listed, not sure what they were. May have been a
: DeskJet
: : 895c
: : : : listed. It is plugged diectly into the back of the
computer.
: : : : The reason the drivers were removed was because the lady
(a
: friend
: : of
: : : my
: : : : mother's) had changed ink cartriges then couldn't get it
to
: work.
: : I,
: : : : thinking it would be no big thing to reinstall, decided to
get
: rid
: : of
: : : the
: : : : "unnecessary printers".
: : : : "Thomas Ferguson" wrote in message
: : : : ...
: : : : and...
: : : :
: : : : please confirm that the printer once worked on this
machine
: with
: : the
: : : : same operating system
: : : :
: : : : and....
: : : :
: : : : it is plugged directly into a USB root hub and not a
"port
: : : concentrator"
: : : : or other port-splitting device.
: : : :
: : : : Thanks.
: : : : tom
: : : :
: : : : "Thomas Ferguson" wrote in message
: : : : ...
: : : : : HP uses its own USB drivers when its printers are
: installed on
: : : Windows
: : : : : 98. So, I am puzzled why their installer is pointing
to
: the
: : : Windows 98
: : : : : CD USB directory. Still checking.
: : : : :
: : : : : Tom
: : : : :
: : : : : "Jack" wrote in message
: : : : : ...
: : : : :: Windows 98 Second Edition 4.10.2222 A
: : : : ::
: : : : :: "Thomas Ferguson" wrote in message
: : : : :: ...
: : : : :: Please let us know the Windows 98 version.
(Original,
: SE,
: : Me).
: : : : : Thanks.
: : : : ::
: : : : :: Tom
: : : : ::
: : : : :: "Jack" wrote in message
: : : : :: ...
: : : : :: : Downloaded the uninstaller (again) and ran.
: Downloaded
: : : drivers
: : : : :: (again). The
: : : : :: : first thing I am asked to do is to direct the
'New
: : Hardware
: : : : : Wizard' to
: : : : :: the
: : : : :: : win98usb folder. I do that and it says: "Windows
was
: : unable
: : : to
: : : : : locate
: : : : :: a
: : : : :: : driver for this device. If you do not want to
install
: a
: : : driver
: : : : : now,
: : : : :: click
: : : : :: : Next. To search again, click Back". (This does
the
: same
: : thing
: : : : with
: : : : : the
: : : : :: : original install disk).
: : : : :: : Jack
: : : : :: : "Thomas Ferguson" wrote in message
: : : : :: : ...
: : : : :: : It sounds as if there has been an install
failure
: after
: : the
: : : : : driver
: : : : :: : install had started but before the files were
: installed
: : and
: : : : :: configured.
: : : : :: :
: : : : :: : Navigate to the HP support site.
: : : : :: : http://tinyurl.com/6jbke
: : : : :: :
: : : : :: : And get the uninstaller.
: : : : :: :
: : : : :: : Also get the printer drivers here
: : : : :: : http://tinyurl.com/36pmt
: : : : :: :
: : : : :: : Check Control Panel Printers and faxes. If the
: printer
: : is
: : : : : listed
: : : : :: there,
: : : : :: : delete it in the usual way. Check Add/Remove
: programs.
: : If
: : : there
: : : : : is
: : : : :: any
: : : : :: : software listed for the printer, remove it. Run
the
: : : : uninstaller.
: : : : :: : Disconnect the printer. Install the drivers
: according
: : to
: : : the
: : : : :: : instructions. Do not connect the printer to the
: : computer
: : : until
: : : : : told
: : : : :: to
: : : : :: : do so by the installation instructions.
: : : : :: :
: : : : :: : Let us know.
: : : : :: :
: : : : :: : Tom
: : : : :: : MSMVP
: : : : :: : Windows Shell/User
: : : : :: :
: : : : :: :
: : : : :: : "Jack" wrote in message
: : : : :: : ...
: : : : :: : : Hi, I got a Gateway "Astro" trying to
reinstall a
: HP
: : : Deskjet
: : : : : 812c
: : : : :: : after the
: : : : :: : : printer was removed. (Win98se, 400mhz
Celeron,
: 64mb
: : ram).
: : : : :: : : Nothing I've tried works. HP e-mail support
has
: given
: : up.
: : : : :: : : It looks like I cannot get the 'hpfusb98.inf'
to
: : : load...which
: : : : : is
: : : : :: : supposed to
: : : : :: : : be the first step in this process. I can
: right-click
: : on
: : : it
: : : : and
: : : : :: : install, but
: : : : :: : : it still won't let me pick the USB port for
the
: : : : printer.(There
: : : : : is
: : : : :: also
: : : : :: : an
: : : : :: : : .ini, .dll, and .sys file in that folder).
: : : : :: : : Is there a way to manually install this inf?
: : : : :: : : Jack
: : : : :: : : PS. Or any ideas?
: : : : :: : :
:
:


  #19  
Old November 23rd 04, 11:46 PM
Jack
external usenet poster
 
Posts: n/a
Default

Not sure if it was identified. Maybe it is in the DJ895C series?
I did try several of the DeskJet drivers, including the stand alone DeskJet,
but they wouldn't give me the USB option. I think what finally did it was
the uninstall for the DJ895C.
Mark

"Thomas Ferguson" wrote in message
...
I'm glad you checked that before you undertook the restore procedure.
BTW, the DeskJet driver on the Windows CD should have worked with it.

Who would have thought that the printer was mis-identified.

Tom

"Jack" wrote in message
...
: Tom, I finally figured it out. I printed a test page just to make sure
the
: printer worked. The test page printed a different model number than
what was
: on the printer. It printed DeskJet 895C series instead of DeskJet
812C.
: Downloaded the drivers and USB uninstaller for the 895C and everything
now
: works!!!
: I am so glad I didn't have to deal with the Restore disk and all of
those
: potential problems!
: Jack
:
: "Thomas Ferguson" wrote in message
: ...
: In the sense I used it, imaging is to take the entire partition and
make
: a copy of it somewhere. To do that you can use Norton Ghost or
similar.
: Alternately, Partition Magic or the like can be used to resize the
: present partition down to about half the HD size. Next you can copy
that
: original partition to the empty space. If you mark it 'hidden', the
disk
: letter assignments won't change. If you use Partition Magic, decline
the
: use of drive mapper to reassign partition letters.
:
: Now you have a duplicate of the original HD contents. That 'image'
can
: be put back in place of the original should the need arise. You can
: restore it in its entirety. To get at single files or file groups,
: re-mark it unhidden. That way it is just like any other HD content
but
: drive letter assignments might change. CD-R becomes E instead of D,
&c.
: Delete the partition after you are finished and drive letters return
to
: the originals. (Enlarge the C partition to fill the HD).
:
: You could use a USB Internet card; however, the thought is idle if
you
: don't happen to have one.
:
: Tom
:
: "Jack" wrote in message
: ...
: : Could you explain (or give me a link) how to "image the present
: Windows
: : partition on the HD to backup" on the same HD? I cannot stick in a
: network
: : card because of the all-in-one design. The HD is 4GB with 1GB
used. I
: can
: : probably get the "restore" CD and will use that if I can.
: : Also, not sure what "imaging" is. Can I pick out individual files
: later or
: : just restore the whole works?
: : Jack
: : "Thomas Ferguson" wrote in message
: : ...
: : I am not at all familiar with the way Gateway sets their
computers
: up. I
: : would guess that their restore procedure uses the cab files on
the
: hard
: : drive.
: :
: : The Windows98SE CD you have, that is separate from the
provisions
: : Gateway has made, could be used for the repair install; however,
: doing
: : that might make it impossible to subsequently use the Gateway
: restore
: : procedure.
: :
: : IE would be at the version provided on the CD and would need
: upgrading
: : from the Windows Update site.
: :
: : Personally, I would image the present Windows partition on the
HD to
: : backup (whether to my network or on the same HD (if it's large
: enough))
: : and then refresh install using the 98SE CD. That way the present
: system
: : is completely recoverable.
: :
: : ......................
: :
: : Before 'going radical', for diagnostic purposes, navigate to the
: Windows
: : 98SE add new printer wizard and try to install the printer as a
HP
: : DeskJet.
: :
: : Also, please check the Windows\inf directory for the inf file or
any
: : other file that might be a HP inf file. Let us know.The default
: Windows
: : inf directory is usually c:\windows\inf.
: :
: : Tom
: :
: :
: :
: :
: :
: :
: : "Jack" wrote in message
: : ...
: : :I don't have the "Restore" disk that came with the computer
with
: me.
: : There
: : : are Cabs in the windows/options folder, but I don't see a
: setup.exe.
: : Is
: : : there a way to reinstall just using the Cabs?
: : : I do have separate win98se disk for a new install. Would that
: work?
: : : This is not my computer so I have to be careful!
: : :
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : A rather time-consuming option is to run Windows 98SE install
"on
: top
: : : of" the present setup. You will not have to re-install any
: programs.
: : You
: : : will have to visit the Windows update site after the repair
: install.
: : :
: : : Let us know.
: : :
: : : Tom
: : : MSMVP
: : : Windows Shell/User
: : :
: : :
: : : "Jack" wrote in message
: : : ...
: : : : Yes, this printer worked with this computer. Nothing
really
: : changed
: : : except
: : : : all printers were removed from Start; Settings; Printers.
: There
: : were
: : : several
: : : : printers listed, not sure what they were. May have been a
: DeskJet
: : 895c
: : : : listed. It is plugged diectly into the back of the
computer.
: : : : The reason the drivers were removed was because the lady
(a
: friend
: : of
: : : my
: : : : mother's) had changed ink cartriges then couldn't get it
to
: work.
: : I,
: : : : thinking it would be no big thing to reinstall, decided to
get
: rid
: : of
: : : the
: : : : "unnecessary printers".
: : : : "Thomas Ferguson" wrote in message
: : : : ...
: : : : and...
: : : :
: : : : please confirm that the printer once worked on this
machine
: with
: : the
: : : : same operating system
: : : :
: : : : and....
: : : :
: : : : it is plugged directly into a USB root hub and not a
"port
: : : concentrator"
: : : : or other port-splitting device.
: : : :
: : : : Thanks.
: : : : tom
: : : :
: : : : "Thomas Ferguson" wrote in message
: : : : ...
: : : : : HP uses its own USB drivers when its printers are
: installed on
: : : Windows
: : : : : 98. So, I am puzzled why their installer is pointing
to
: the
: : : Windows 98
: : : : : CD USB directory. Still checking.
: : : : :
: : : : : Tom
: : : : :
: : : : : "Jack" wrote in message
: : : : : ...
: : : : :: Windows 98 Second Edition 4.10.2222 A
: : : : ::
: : : : :: "Thomas Ferguson" wrote in message
: : : : :: ...
: : : : :: Please let us know the Windows 98 version.
(Original,
: SE,
: : Me).
: : : : : Thanks.
: : : : ::
: : : : :: Tom
: : : : ::
: : : : :: "Jack" wrote in message
: : : : :: ...
: : : : :: : Downloaded the uninstaller (again) and ran.
: Downloaded
: : : drivers
: : : : :: (again). The
: : : : :: : first thing I am asked to do is to direct the
'New
: : Hardware
: : : : : Wizard' to
: : : : :: the
: : : : :: : win98usb folder. I do that and it says: "Windows
was
: : unable
: : : to
: : : : : locate
: : : : :: a
: : : : :: : driver for this device. If you do not want to
install
: a
: : : driver
: : : : : now,
: : : : :: click
: : : : :: : Next. To search again, click Back". (This does
the
: same
: : thing
: : : : with
: : : : : the
: : : : :: : original install disk).
: : : : :: : Jack
: : : : :: : "Thomas Ferguson" wrote in message
: : : : :: : ...
: : : : :: : It sounds as if there has been an install
failure
: after
: : the
: : : : : driver
: : : : :: : install had started but before the files were
: installed
: : and
: : : : :: configured.
: : : : :: :
: : : : :: : Navigate to the HP support site.
: : : : :: : http://tinyurl.com/6jbke
: : : : :: :
: : : : :: : And get the uninstaller.
: : : : :: :
: : : : :: : Also get the printer drivers here
: : : : :: : http://tinyurl.com/36pmt
: : : : :: :
: : : : :: : Check Control Panel Printers and faxes. If the
: printer
: : is
: : : : : listed
: : : : :: there,
: : : : :: : delete it in the usual way. Check Add/Remove
: programs.
: : If
: : : there
: : : : : is
: : : : :: any
: : : : :: : software listed for the printer, remove it. Run
the
: : : : uninstaller.
: : : : :: : Disconnect the printer. Install the drivers
: according
: : to
: : : the
: : : : :: : instructions. Do not connect the printer to the
: : computer
: : : until
: : : : : told
: : : : :: to
: : : : :: : do so by the installation instructions.
: : : : :: :
: : : : :: : Let us know.
: : : : :: :
: : : : :: : Tom
: : : : :: : MSMVP
: : : : :: : Windows Shell/User
: : : : :: :
: : : : :: :
: : : : :: : "Jack" wrote in message
: : : : :: : ...
: : : : :: : : Hi, I got a Gateway "Astro" trying to
reinstall a
: HP
: : : Deskjet
: : : : : 812c
: : : : :: : after the
: : : : :: : : printer was removed. (Win98se, 400mhz
Celeron,
: 64mb
: : ram).
: : : : :: : : Nothing I've tried works. HP e-mail support
has
: given
: : up.
: : : : :: : : It looks like I cannot get the 'hpfusb98.inf'
to
: : : load...which
: : : : : is
: : : : :: : supposed to
: : : : :: : : be the first step in this process. I can
: right-click
: : on
: : : it
: : : : and
: : : : :: : install, but
: : : : :: : : it still won't let me pick the USB port for
the
: : : : printer.(There
: : : : : is
: : : : :: also
: : : : :: : an
: : : : :: : : .ini, .dll, and .sys file in that folder).
: : : : :: : : Is there a way to manually install this inf?
: : : : :: : : Jack
: : : : :: : : PS. Or any ideas?
: : : : :: : :
:
:




  #20  
Old November 24th 04, 04:10 AM
Thomas Ferguson
external usenet poster
 
Posts: n/a
Default

Still puzzling altogether. Thanks for the feed-back.

Tom
MSMVP
Windows Shell/User

"Jack" wrote in message
...
: Not sure if it was identified. Maybe it is in the DJ895C series?
: I did try several of the DeskJet drivers, including the stand alone
DeskJet,
: but they wouldn't give me the USB option. I think what finally did it
was
: the uninstall for the DJ895C.
: Mark
:
: "Thomas Ferguson" wrote in message
: ...
: I'm glad you checked that before you undertook the restore
procedure.
: BTW, the DeskJet driver on the Windows CD should have worked with
it.
:
: Who would have thought that the printer was mis-identified.
:
: Tom
:
: "Jack" wrote in message
: ...
: : Tom, I finally figured it out. I printed a test page just to make
sure
: the
: : printer worked. The test page printed a different model number
than
: what was
: : on the printer. It printed DeskJet 895C series instead of DeskJet
: 812C.
: : Downloaded the drivers and USB uninstaller for the 895C and
everything
: now
: : works!!!
: : I am so glad I didn't have to deal with the Restore disk and all
of
: those
: : potential problems!
: : Jack
: :
: : "Thomas Ferguson" wrote in message
: : ...
: : In the sense I used it, imaging is to take the entire partition
and
: make
: : a copy of it somewhere. To do that you can use Norton Ghost or
: similar.
: : Alternately, Partition Magic or the like can be used to resize
the
: : present partition down to about half the HD size. Next you can
copy
: that
: : original partition to the empty space. If you mark it 'hidden',
the
: disk
: : letter assignments won't change. If you use Partition Magic,
decline
: the
: : use of drive mapper to reassign partition letters.
: :
: : Now you have a duplicate of the original HD contents. That
'image'
: can
: : be put back in place of the original should the need arise. You
can
: : restore it in its entirety. To get at single files or file
groups,
: : re-mark it unhidden. That way it is just like any other HD
content
: but
: : drive letter assignments might change. CD-R becomes E instead of
D,
: &c.
: : Delete the partition after you are finished and drive letters
return
: to
: : the originals. (Enlarge the C partition to fill the HD).
: :
: : You could use a USB Internet card; however, the thought is idle
if
: you
: : don't happen to have one.
: :
: : Tom
: :
: : "Jack" wrote in message
: : ...
: : : Could you explain (or give me a link) how to "image the
present
: : Windows
: : : partition on the HD to backup" on the same HD? I cannot stick
in a
: : network
: : : card because of the all-in-one design. The HD is 4GB with 1GB
: used. I
: : can
: : : probably get the "restore" CD and will use that if I can.
: : : Also, not sure what "imaging" is. Can I pick out individual
files
: : later or
: : : just restore the whole works?
: : : Jack
: : : "Thomas Ferguson" wrote in message
: : : ...
: : : I am not at all familiar with the way Gateway sets their
: computers
: : up. I
: : : would guess that their restore procedure uses the cab files
on
: the
: : hard
: : : drive.
: : :
: : : The Windows98SE CD you have, that is separate from the
: provisions
: : : Gateway has made, could be used for the repair install;
however,
: : doing
: : : that might make it impossible to subsequently use the
Gateway
: : restore
: : : procedure.
: : :
: : : IE would be at the version provided on the CD and would need
: : upgrading
: : : from the Windows Update site.
: : :
: : : Personally, I would image the present Windows partition on
the
: HD to
: : : backup (whether to my network or on the same HD (if it's
large
: : enough))
: : : and then refresh install using the 98SE CD. That way the
present
: : system
: : : is completely recoverable.
: : :
: : : ......................
: : :
: : : Before 'going radical', for diagnostic purposes, navigate to
the
: : Windows
: : : 98SE add new printer wizard and try to install the printer
as a
: HP
: : : DeskJet.
: : :
: : : Also, please check the Windows\inf directory for the inf
file or
: any
: : : other file that might be a HP inf file. Let us know.The
default
: : Windows
: : : inf directory is usually c:\windows\inf.
: : :
: : : Tom
: : :
: : :
: : :
: : :
: : :
: : :
: : : "Jack" wrote in message
: : : ...
: : : :I don't have the "Restore" disk that came with the computer
: with
: : me.
: : : There
: : : : are Cabs in the windows/options folder, but I don't see a
: : setup.exe.
: : : Is
: : : : there a way to reinstall just using the Cabs?
: : : : I do have separate win98se disk for a new install. Would
that
: : work?
: : : : This is not my computer so I have to be careful!
: : : :
: : : : "Thomas Ferguson" wrote in message
: : : : ...
: : : : A rather time-consuming option is to run Windows 98SE
install
: "on
: : top
: : : : of" the present setup. You will not have to re-install
any
: : programs.
: : : You
: : : : will have to visit the Windows update site after the
repair
: : install.
: : : :
: : : : Let us know.
: : : :
: : : : Tom
: : : : MSMVP
: : : : Windows Shell/User
: : : :
: : : :
: : : : "Jack" wrote in message
: : : : ...
: : : : : Yes, this printer worked with this computer. Nothing
: really
: : : changed
: : : : except
: : : : : all printers were removed from Start; Settings;
Printers.
: : There
: : : were
: : : : several
: : : : : printers listed, not sure what they were. May have
been a
: : DeskJet
: : : 895c
: : : : : listed. It is plugged diectly into the back of the
: computer.
: : : : : The reason the drivers were removed was because the
lady
: (a
: : friend
: : : of
: : : : my
: : : : : mother's) had changed ink cartriges then couldn't get
it
: to
: : work.
: : : I,
: : : : : thinking it would be no big thing to reinstall,
decided to
: get
: : rid
: : : of
: : : : the
: : : : : "unnecessary printers".
: : : : : "Thomas Ferguson" wrote in message
: : : : : ...
: : : : : and...
: : : : :
: : : : : please confirm that the printer once worked on this
: machine
: : with
: : : the
: : : : : same operating system
: : : : :
: : : : : and....
: : : : :
: : : : : it is plugged directly into a USB root hub and not a
: "port
: : : : concentrator"
: : : : : or other port-splitting device.
: : : : :
: : : : : Thanks.
: : : : : tom
: : : : :
: : : : : "Thomas Ferguson" wrote in message
: : : : : ...
: : : : : : HP uses its own USB drivers when its printers are
: : installed on
: : : : Windows
: : : : : : 98. So, I am puzzled why their installer is
pointing
: to
: : the
: : : : Windows 98
: : : : : : CD USB directory. Still checking.
: : : : : :
: : : : : : Tom
: : : : : :
: : : : : : "Jack" wrote in message
: : : : : : ...
: : : : : :: Windows 98 Second Edition 4.10.2222 A
: : : : : ::
: : : : : :: "Thomas Ferguson" wrote in message
: : : : : :: ...
: : : : : :: Please let us know the Windows 98 version.
: (Original,
: : SE,
: : : Me).
: : : : : : Thanks.
: : : : : ::
: : : : : :: Tom
: : : : : ::
: : : : : :: "Jack" wrote in message
: : : : : :: ...
: : : : : :: : Downloaded the uninstaller (again) and ran.
: : Downloaded
: : : : drivers
: : : : : :: (again). The
: : : : : :: : first thing I am asked to do is to direct the
: 'New
: : : Hardware
: : : : : : Wizard' to
: : : : : :: the
: : : : : :: : win98usb folder. I do that and it says:
"Windows
: was
: : : unable
: : : : to
: : : : : : locate
: : : : : :: a
: : : : : :: : driver for this device. If you do not want to
: install
: : a
: : : : driver
: : : : : : now,
: : : : : :: click
: : : : : :: : Next. To search again, click Back". (This
does
: the
: : same
: : : thing
: : : : : with
: : : : : : the
: : : : : :: : original install disk).
: : : : : :: : Jack
: : : : : :: : "Thomas Ferguson" wrote in message
: : : : : :: :
...
: : : : : :: : It sounds as if there has been an install
: failure
: : after
: : : the
: : : : : : driver
: : : : : :: : install had started but before the files
were
: : installed
: : : and
: : : : : :: configured.
: : : : : :: :
: : : : : :: : Navigate to the HP support site.
: : : : : :: : http://tinyurl.com/6jbke
: : : : : :: :
: : : : : :: : And get the uninstaller.
: : : : : :: :
: : : : : :: : Also get the printer drivers here
: : : : : :: : http://tinyurl.com/36pmt
: : : : : :: :
: : : : : :: : Check Control Panel Printers and faxes. If
the
: : printer
: : : is
: : : : : : listed
: : : : : :: there,
: : : : : :: : delete it in the usual way. Check
Add/Remove
: : programs.
: : : If
: : : : there
: : : : : : is
: : : : : :: any
: : : : : :: : software listed for the printer, remove it.
Run
: the
: : : : : uninstaller.
: : : : : :: : Disconnect the printer. Install the drivers
: : according
: : : to
: : : : the
: : : : : :: : instructions. Do not connect the printer to
the
: : : computer
: : : : until
: : : : : : told
: : : : : :: to
: : : : : :: : do so by the installation instructions.
: : : : : :: :
: : : : : :: : Let us know.
: : : : : :: :
: : : : : :: : Tom
: : : : : :: : MSMVP
: : : : : :: : Windows Shell/User
: : : : : :: :
: : : : : :: :
: : : : : :: : "Jack" wrote in message
: : : : : :: : ...
: : : : : :: : : Hi, I got a Gateway "Astro" trying to
: reinstall a
: : HP
: : : : Deskjet
: : : : : : 812c
: : : : : :: : after the
: : : : : :: : : printer was removed. (Win98se, 400mhz
: Celeron,
: : 64mb
: : : ram).
: : : : : :: : : Nothing I've tried works. HP e-mail
support
: has
: : given
: : : up.
: : : : : :: : : It looks like I cannot get the
'hpfusb98.inf'
: to
: : : : load...which
: : : : : : is
: : : : : :: : supposed to
: : : : : :: : : be the first step in this process. I can
: : right-click
: : : on
: : : : it
: : : : : and
: : : : : :: : install, but
: : : : : :: : : it still won't let me pick the USB port
for
: the
: : : : : printer.(There
: : : : : : is
: : : : : :: also
: : : : : :: : an
: : : : : :: : : .ini, .dll, and .sys file in that
folder).
: : : : : :: : : Is there a way to manually install this
inf?
: : : : : :: : : Jack
: : : : : :: : : PS. Or any ideas?
: : : : : :: : :
: :
: :
:
:
:
:


 




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