registry help,please!

CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end of
those lines. (You don't have to use ALL CAPS, it's just a way to help you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error, quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be covered
on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5 "command
prompt only" was highlighted and I couldn't choose another, and all I
see is the C:\ . What command do I put in to get it started again. I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other two
symbols for? Any other suggestions are appreciated.
Jim

ok guys, I am a little confused on the order of things that I am supposed to
do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top) I
added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up in
the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what to
do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end of
those lines. (You don't have to use ALL CAPS, it's just a way to help you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error, quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be covered
on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5 "command
prompt only" was highlighted and I couldn't choose another, and all I
see is the C:\ . What command do I put in to get it started again. I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

OK, now I need to make sure what's what:

Your machine won't start normally, or will it?

When you currently start, without a floppy boot disk, you get an option
"Command Prompt Only" and no other option? Or is that just the one that's
highlighted? Or are you simply trying to run SCANREG?

Is it only when you get the Command Prompt and run SCANREG that you get the
memory errors?

Do you know what made your machine crashing the first place? Does it do it
often?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am supposed
to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top)
I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up
in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be covered
on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and all
I
see is the C:\ . What command do I put in to get it started again.
I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

BTW, I tried to download the docmemory software, but it would not download.
I kept getting bad argument msgs(?)
"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am supposed
to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top)
I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up
in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be covered
on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and all
I
see is the C:\ . What command do I put in to get it started again.
I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

Also, if it could be a bad memory, I have a spare memory stick I could put
in there to try. Good or Bad idea?
"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am supposed
to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top)
I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up
in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be covered
on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and all
I
see is the C:\ . What command do I put in to get it started again.
I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

I did some things on my own here. I downloaded the "windows memory
diagnostic and put that floppy in and tried to start, just before it goes
into the setup screen, I get a msg(just like with the bootdisk)" remove
media and enter".Then the same thing starts all over again.
"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am supposed
to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top)
I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up
in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be covered
on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and all
I
see is the C:\ . What command do I put in to get it started again.
I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

Ok, Gary, I think I have been skipping around a little.
1. my machine will not start normally.
2.I can only go to option #5"command prompt only"(shift-f5)
3.when I run scanreg, I get the msg thats says"you do not have extended
memory driver"
4.I got a critical update notice from MS and got online(dialup) and when I
clicked on "view updates" POW!
Is that better? I have made some other posts that may help or confuse
further. We'll get this done!
Thanks,
Jim
"Gary S. Terhune" none wrote in message
...
OK, now I need to make sure what's what:

Your machine won't start normally, or will it?

When you currently start, without a floppy boot disk, you get an option
"Command Prompt Only" and no other option? Or is that just the one that's
highlighted? Or are you simply trying to run SCANREG?

Is it only when you get the Command Prompt and run SCANREG that you get
the memory errors?

Do you know what made your machine crashing the first place? Does it do it
often?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am supposed
to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top)
I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up
in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic
hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end
of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be
covered on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command
prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based
upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and all
I
see is the C:\ . What command do I put in to get it started again.
I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

"POW"? Froze the screen? Rebooted itself? Died altogether as if the cord was
pulled?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Ok, Gary, I think I have been skipping around a little.
1. my machine will not start normally.
2.I can only go to option #5"command prompt only"(shift-f5)
3.when I run scanreg, I get the msg thats says"you do not have extended
memory driver"
4.I got a critical update notice from MS and got online(dialup) and when I
clicked on "view updates" POW!
Is that better? I have made some other posts that may help or confuse
further. We'll get this done!
Thanks,
Jim
"Gary S. Terhune" none wrote in message
...
OK, now I need to make sure what's what:

Your machine won't start normally, or will it?

When you currently start, without a floppy boot disk, you get an option
"Command Prompt Only" and no other option? Or is that just the one that's
highlighted? Or are you simply trying to run SCANREG?

Is it only when you get the Command Prompt and run SCANREG that you get
the memory errors?

Do you know what made your machine crashing the first place? Does it do
it often?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am
supposed to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on
top) I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes
up in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic
hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part,
the
'C:\' part is the Directory in which the Prompt is set to exist.
Unless you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end
of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of
course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file
is
where we expect it to be -- it usually is but may be elsewhere in
older DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended
memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be
covered on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command
prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what
you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based
upon
date, not filename. I'll let someone else explain the arcania of
the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and
all I
see is the C:\ . What command do I put in to get it started
again. I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

Only if it's for that motherboard. If it is meant for the motherboard then
swap it all out and put in the "spare", then maybe more swapping about until
you find the bad stick.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Also, if it could be a bad memory, I have a spare memory stick I could put
in there to try. Good or Bad idea?
"JS" wrote in message
...
ok guys, I am a little confused on the order of things that I am supposed
to do.
I did scanreg and it told me about the himem and extended memory driver.
I have made a boot disk,(although I am not sure what to do with it and
when.)
I did the edit c:config.sys thing in the blue screen(C:config.sys on top)
I added the "device" line here.
When I did the alt-f-s , a search thing came up.I didnt know what to do
then, so I esc and did alt f-x and it said it was saved.
I use the reset button to restart and nothing is different.Still comes up
in the setup with command prompt only highlighted.
I am pretty good on the step-by-step concept, so if you can tell me what
to do next, I would appreciate it.
Thanks for your help,
Jim

"Gary S. Terhune" none wrote in message
...
CORRECTION: Referring to the following part:
EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Before you can input anything, press END and then ENTER, to get a new
line.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Gary S. Terhune" none wrote in message
...
(Be sure to read all the way through before doing anything.)

Your symptoms point to a possible RAM failure. Suggest you stop right
here
and test your RAM using floppy-based tools like, DocMemory from
http://www.simmtester.com/. See here for lots more RAM diagnostic
hints:
http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
problem, then continue.

"C:\" IS the Command Prompt. The '' character is the Prompt part, the
'C:\' part is the Directory in which the Prompt is set to exist. Unless
you
need to change the root directory (C:\), that part of the command is
inherent -- you only HAVE TO input what comes after that, but you CAN
input
C:\ to start new commands if you want to.

OK, we'll do it step by step. Each line below that is in ALL CAPS is a
command or data input -- input those lines and press enter at the end
of
those lines. (You don't have to use ALL CAPS, it's just a way to help
you
read this message.) You do all this from a floppy boot disk, of course.

First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
DIR C:\WINDOWS\HIMEM.SYS

Do you get an error or do you get file info for HIMEM.SYS? If error,
quit
now and report back. We'll go looking for it. But, assuming the file is
where we expect it to be -- it usually is but may be elsewhere in older
DOS
and/or WIN95 that have been upgraded, or new but modified 98/98SE
systems --
continue with the following:

EDIT C:\CONFIG.SYS
(That opens the file for editing. Input the following line
DEVICE=C:\WINDOWS\HIMEM.SYS

Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close the
file.
Remove the floppy disk and then restart. What happens?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
OK, I got scanreg to work and it says that there is no extended memory
driver. Something about himem.sys
It says to add line to boot drive: device=C:\windows\himem.sys
How do I do this? I have the 98cd, if that helps. Would this be
covered on
the MS website? I need this to be fixed by mon.am it is for business.
Thanks,
Jim
"JS" wrote in message
...
So, am I trying to make an extra step by trying to get "command
prompt
only" to work? I type scanreg from where it is right now?
I was thinking that I had to start it up first. I don't know what you
mean by "chose backup"?
Thanks Gary,
Jim
"Gary S. Terhune" none wrote in message
...
Yes, the command is SCANREG (all by itself.) Choose backup based
upon
date, not filename. I'll let someone else explain the arcania of the
Command Prompt.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" wrote in message
...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the
mode
where you get 5 or so choices, normal, safe mode,etc. The #5
"command
prompt only" was highlighted and I couldn't choose another, and all
I
see is the C:\ . What command do I put in to get it started again.
I
put in the # 5 and "command prompt only" and got "bad command" on
both.
It also said to run scanreg when it gets started. Is "scanreg" the
command I use to start that? Do I need C: only? what are the other
two
symbols for? Any other suggestions are appreciated.
Jim

"JS" wrote in message ...
Greetings,
Today, my 98 pc crashed and when I restarted it, it came up in the mode
where you get 5 or so choices, normal, safe mode,etc. The #5 "command prompt
only" was highlighted and I couldn't choose another, and all I see is the
C:\ . What command do I put in to get it started again. I put in the # 5
and "command prompt only" and got "bad command" on both. It also said to run
scanreg when it gets started. Is "scanreg" the command I use to start that?
Do I need C: only? what are the other two symbols for? Any other suggestions
are appreciated.
Jim

Make sure the computer has a valid "c:\msdos.sys" file, something like this:

[Paths]
WinDir=C:\WINDOWS
WinBootDir=C:\WINDOWS
HostWinBootDrv=C
[Options]
BOOTGUI=1
;end

Ben