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Pavillion 4540 and X50
Hello,
My Pavillion screen is operating with a black screen and with white lettering. It is currently in DOS. C:\WINDOWS/*-+65489*/ See windows bad command or file name. The keyboard is stuck as well as the mouse, monitor and screen. I went to this website (Option 1) support.microsoft.com for updates for Windows 98 and was not successful in obtaining any website or help. I have an extended warranty which today I was informed does not cover software. Software which I was also informed today is obsolete. Microsoft personnel are very reluctant to give information except the two options. The first one of the options does not work and the second one costs $35. There should be more help when Option 1 fails. Please help with this problem. At the present time I do not have copying available, ao I would appreciate being contacted telephonically at area 916-944-2311. Thank you so much. Shirley Tomasetti |
#2
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Pavillion 4540 and X50
C:\WINDOWS/*-+65489*/ See windows
has either been typed from the keyboard or has been inserted in the startup file (AUTOEXEC.BAT) in which case it indicates a corrupted file. bad command or file name. is the DOS response to the above command. Get a new floppy boot disk (there is a utility that can create one available at www.bootdisk.com) and boot to DOS, use commands like CHKDSK C: or DIR C:\ as a quick check on the status of the hard disk drive. If HP has diagnostics available, run them from DOS. Enter TYPE C:\AUTOEXEC.BAT to see if the startup file has become corrupted. -- Jeff Richards MS MVP (DTS) "Shirley Tomasetti" wrote in message ... Hello, My Pavillion screen is operating with a black screen and with white lettering. It is currently in DOS. C:\WINDOWS/*-+65489*/ See windows bad command or file name. The keyboard is stuck as well as the mouse, monitor and screen. I went to this website (Option 1) support.microsoft.com for updates for Windows 98 and was not successful in obtaining any website or help. I have an extended warranty which today I was informed does not cover software. Software which I was also informed today is obsolete. Microsoft personnel are very reluctant to give information except the two options. The first one of the options does not work and the second one costs $35. There should be more help when Option 1 fails. Please help with this problem. At the present time I do not have copying available, ao I would appreciate being contacted telephonically at area 916-944-2311. Thank you so much. Shirley Tomasetti |
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