Recurring problem- Fatal Exception 0E at 0028:00000013

Very good. I think that's it, then. Something to do with PCILLIN. Try various Google Group searches now, if you cannot find a setting to cure you.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| I have tried to turn-off the pc-cillin porgram and then shut down the
| computer, it shut down well.
|
| I'm trying now to find if there is a pre- set scan at shut down.
|
|
|
| "PCR" wrote:
|
| You are using PCILLIN? When you boot without activating it, do you shutdown well? If you deactivate it before shutting down, do you shut down well? Did you click this Google Groups search...?...
|
| http://www.google.com/search?hl=en&q...=Google+Search
| A Google search of "tm_cfw" comes up with 1260 mentionings. It may have to do with PCILLIN of Trendmicro. Best go read some. Also...
| www.trendmicro.com
| ....may have a FAQ about it.
|
| Is there a setting in PCILLIN that causes it to do a scan at shutdown? Then, turn that off, maybe.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Walter_C" wrote in message ...
| | after several testing, I sould suspect that it is the anti-virus software
| | installed on my computer that made the shut-down problem, perhaps.
| |
| | "PCR" wrote:
| |
| | Good! So, your original problem was...
| | .....Quote........
| | When I closed the computer, blue window with message Fatal Exception 0E
| | occurred at 0028:00000013 turned up. And I have to reboot the computer and
| | then again closed it successfully.
| |
| | Sometime the machine stopped at "Window is closing" screen. And then I
| | powered off it.
| | .....EOQ..........
| |
| | Well, does it ever happen after a boot to Safe Mode?
| |
| | (Hold F5 as you boot to get to Safe Mode, or hold CTRL for the Startup Menu, & select Safe Mode from that. BEST, REALLY, is JUST to turn on the Startup Menu at... "START, Run, MSConfig, Advanced tab".)
| |
| | If you can shut down from Safe Mode with no problem, then it is either a 32-bit driver at fault (but you said nothing is amiss in Device Manager)-- OR it is something in the Startup Group doing it. Then...
| |
| | "START button, Run, MSConfig" & turn off the Startup Group, Config.sys &
| | Autoexec.bat. (Note: when you later turn those back on, all items in them
| | will get checked. So, note what may be unchecked first at the various tabs.)
| |
| | Can you boot to Normal Mode now & shut down without the error? If so, there is some troubleshooting to do, using MSConfig. To start, turn HALF of the Startup Items back on, & shut down from Normal Mode. If it went well, the problem is in the other half. Keep narrowing it down that way, until you discover which startup item is at fault.
| |
| | http://support.microsoft.com/default...b;en-us;281965
| | How to Troubleshoot Using the Msconfig Utility with Windows 98
| | (281965) - This article describes how to use the Microsoft System
| | Configuration (Msconfig) utility to troubleshoot configuration errors in
| | Windows 98 and Windows 98 Second Edition.
| |
| | BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that
| | can be trouble. Well, if you are sure of your Registry backups, actually
| | those two can be recovered this way...
| |
| | (a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command
| | Prompt Only".)
| | (b) Scanreg /Restore
| | (c) Ctrl-Alt Del to Windows.
| |
| | It will offer five dates. Choose the one of the last successful boot, to
| | start. These backups are done at boot, not at shut down. This should be
| | safe to do, if you haven't done anything to files in the mean time. This
| | will not restore files other than those .ini's & the Registry. It only
| | restores settings.
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Ray_C" wrote in message ...
| | | I have re-installed the Chinese version of KB837009 and the menu bar and
| | | icons have been changed to Chinese too. Thanks
| | |
| | | But the shut down problem yet to be solved.
| | |
| | | "PCR" wrote:
| | |
| | | Uninstall Q837009, and install the Chinese version. That should be found in "Control Panel, Add/Remove Programs, Install/Uninstall tab". Scroll to...
| | | Outlook Express Q837009.
| | |
| | | Then... "START button, Windows Update"... hopefully will speak to you in Chinese & give you a better Q837009. Once it does, we'll get back to your original shutdown problem.
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Ray_C" wrote in message ...
| | ....snip
| |
|

I could not find a setting in PC- Cillin and something relevant from the
Google Group
search.



"PCR" wrote:

Very good. I think that's it, then. Something to do with PCILLIN. Try various Google Group searches now, if you cannot find a setting to cure you.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message ...
| I have tried to turn-off the pc-cillin porgram and then shut down the
| computer, it shut down well.
|
| I'm trying now to find if there is a pre- set scan at shut down.
|
|
|
| "PCR" wrote:
|
| You are using PCILLIN? When you boot without activating it, do you shutdown well? If you deactivate it before shutting down, do you shut down well? Did you click this Google Groups search...?...
|
| http://www.google.com/search?hl=en&q...=Google+Search
| A Google search of "tm_cfw" comes up with 1260 mentionings. It may have to do with PCILLIN of Trendmicro. Best go read some. Also...
| www.trendmicro.com
| ....may have a FAQ about it.
|
| Is there a setting in PCILLIN that causes it to do a scan at shutdown? Then, turn that off, maybe.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Walter_C" wrote in message ...
| | after several testing, I sould suspect that it is the anti-virus software
| | installed on my computer that made the shut-down problem, perhaps.
| |
| | "PCR" wrote:
| |
| | Good! So, your original problem was...
| | .....Quote........
| | When I closed the computer, blue window with message Fatal Exception 0E
| | occurred at 0028:00000013 turned up. And I have to reboot the computer and
| | then again closed it successfully.
| |
| | Sometime the machine stopped at "Window is closing" screen. And then I
| | powered off it.
| | .....EOQ..........
| |
| | Well, does it ever happen after a boot to Safe Mode?
| |
| | (Hold F5 as you boot to get to Safe Mode, or hold CTRL for the Startup Menu, & select Safe Mode from that. BEST, REALLY, is JUST to turn on the Startup Menu at... "START, Run, MSConfig, Advanced tab".)
| |
| | If you can shut down from Safe Mode with no problem, then it is either a 32-bit driver at fault (but you said nothing is amiss in Device Manager)-- OR it is something in the Startup Group doing it. Then...
| |
| | "START button, Run, MSConfig" & turn off the Startup Group, Config.sys &
| | Autoexec.bat. (Note: when you later turn those back on, all items in them
| | will get checked. So, note what may be unchecked first at the various tabs.)
| |
| | Can you boot to Normal Mode now & shut down without the error? If so, there is some troubleshooting to do, using MSConfig. To start, turn HALF of the Startup Items back on, & shut down from Normal Mode. If it went well, the problem is in the other half. Keep narrowing it down that way, until you discover which startup item is at fault.
| |
| | http://support.microsoft.com/default...b;en-us;281965
| | How to Troubleshoot Using the Msconfig Utility with Windows 98
| | (281965) - This article describes how to use the Microsoft System
| | Configuration (Msconfig) utility to troubleshoot configuration errors in
| | Windows 98 and Windows 98 Second Edition.
| |
| | BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that
| | can be trouble. Well, if you are sure of your Registry backups, actually
| | those two can be recovered this way...
| |
| | (a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command
| | Prompt Only".)
| | (b) Scanreg /Restore
| | (c) Ctrl-Alt Del to Windows.
| |
| | It will offer five dates. Choose the one of the last successful boot, to
| | start. These backups are done at boot, not at shut down. This should be
| | safe to do, if you haven't done anything to files in the mean time. This
| | will not restore files other than those .ini's & the Registry. It only
| | restores settings.
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Ray_C" wrote in message ...
| | | I have re-installed the Chinese version of KB837009 and the menu bar and
| | | icons have been changed to Chinese too. Thanks
| | |
| | | But the shut down problem yet to be solved.
| | |
| | | "PCR" wrote:
| | |
| | | Uninstall Q837009, and install the Chinese version. That should be found in "Control Panel, Add/Remove Programs, Install/Uninstall tab". Scroll to...
| | | Outlook Express Q837009.
| | |
| | | Then... "START button, Windows Update"... hopefully will speak to you in Chinese & give you a better Q837009. Once it does, we'll get back to your original shutdown problem.
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Ray_C" wrote in message ...
| | ....snip
| |
|

"Ray_C" wrote in message
news
I could not find a setting in PC- Cillin and something relevant from the
Google Group
search.



"PCR" wrote:

Very good. I think that's it, then. Something to do with PCILLIN. Try
various Google Group searches now, if you cannot find a setting to cure
you.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message
...
| I have tried to turn-off the pc-cillin porgram and then shut down the
| computer, it shut down well.
|
| I'm trying now to find if there is a pre- set scan at shut down.
|
|
|
| "PCR" wrote:
|
| You are using PCILLIN? When you boot without activating it, do you
shutdown well? If you deactivate it before shutting down, do you shut
down well? Did you click this Google Groups search...?...
|
| http://www.google.com/search?hl=en&q...=Google+Search
| A Google search of "tm_cfw" comes up with 1260 mentionings. It may
have to do with PCILLIN of Trendmicro. Best go read some. Also...
| www.trendmicro.com
| ....may have a FAQ about it.
|
| Is there a setting in PCILLIN that causes it to do a scan at
shutdown? Then, turn that off, maybe.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Walter_C" wrote in message
...
| | after several testing, I sould suspect that it is the anti-virus
software
| | installed on my computer that made the shut-down problem, perhaps.
| |
| | "PCR" wrote:
| |
| | Good! So, your original problem was...
| | .....Quote........
| | When I closed the computer, blue window with message Fatal
Exception 0E
| | occurred at 0028:00000013 turned up. And I have to reboot the
computer and
| | then again closed it successfully.
| |
| | Sometime the machine stopped at "Window is closing" screen. And
then I
| | powered off it.
| | .....EOQ..........
| |
| | Well, does it ever happen after a boot to Safe Mode?
| |
| | (Hold F5 as you boot to get to Safe Mode, or hold CTRL for the
Startup Menu, & select Safe Mode from that. BEST, REALLY, is JUST to turn
on the Startup Menu at... "START, Run, MSConfig, Advanced tab".)
| |
| | If you can shut down from Safe Mode with no problem, then it is
either a 32-bit driver at fault (but you said nothing is amiss in Device
Manager)-- OR it is something in the Startup Group doing it. Then...
| |
| | "START button, Run, MSConfig" & turn off the Startup Group,
Config.sys &
| | Autoexec.bat. (Note: when you later turn those back on, all items
in them
| | will get checked. So, note what may be unchecked first at the
various tabs.)
| |
| | Can you boot to Normal Mode now & shut down without the error? If
so, there is some troubleshooting to do, using MSConfig. To start, turn
HALF of the Startup Items back on, & shut down from Normal Mode. If it
went well, the problem is in the other half. Keep narrowing it down that
way, until you discover which startup item is at fault.
| |
| | http://support.microsoft.com/default...b;en-us;281965
| | How to Troubleshoot Using the Msconfig Utility with Windows 98
| | (281965) - This article describes how to use the Microsoft System
| | Configuration (Msconfig) utility to troubleshoot configuration
errors in
| | Windows 98 and Windows 98 Second Edition.
| |
| | BUT BE CAREFUL-- better not disable System.ini & Win.ini, because
that
| | can be trouble. Well, if you are sure of your Registry backups,
actually
| | those two can be recovered this way...
| |
| | (a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select
"Command
| | Prompt Only".)
| | (b) Scanreg /Restore
| | (c) Ctrl-Alt Del to Windows.
| |
| | It will offer five dates. Choose the one of the last successful
boot, to
| | start. These backups are done at boot, not at shut down. This
should be
| | safe to do, if you haven't done anything to files in the mean
time. This
| | will not restore files other than those .ini's & the Registry. It
only
| | restores settings.
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Ray_C" wrote in message
...
| | | I have re-installed the Chinese version of KB837009 and the
menu bar and
| | | icons have been changed to Chinese too. Thanks
| | |
| | | But the shut down problem yet to be solved.
| | |
| | | "PCR" wrote:
| | |
| | | Uninstall Q837009, and install the Chinese version. That
should be found in "Control Panel, Add/Remove Programs, Install/Uninstall
tab". Scroll to...
| | | Outlook Express Q837009.
| | |
| | | Then... "START button, Windows Update"... hopefully will
speak to you in Chinese & give you a better Q837009. Once it does, we'll
get back to your original shutdown problem.
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Ray_C" wrote in message
...
| | ....snip
| |
|


of course you were here ...

http://esupport.trendmicro.com/support/search.do

http://esupport.trendmicro.com/support/search.do
Looks like Haggis found the place for you. Best go speak to Trendmicro now. Keep us informed of the result.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Ray_C" wrote in message news | I could not find a setting in PC- Cillin and something relevant from the
| Google Group
| search.
|
|
|
| "PCR" wrote:
|
| Very good. I think that's it, then. Something to do with PCILLIN. Try various Google Group searches now, if you cannot find a setting to cure you.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Ray_C" wrote in message ...
| | I have tried to turn-off the pc-cillin porgram and then shut down the
| | computer, it shut down well.
| |
| | I'm trying now to find if there is a pre- set scan at shut down.
| |
| |
| |
| | "PCR" wrote:
| |
| | You are using PCILLIN? When you boot without activating it, do you shutdown well? If you deactivate it before shutting down, do you shut down well? Did you click this Google Groups search...?...
| |
| | http://www.google.com/search?hl=en&q...=Google+Search
| | A Google search of "tm_cfw" comes up with 1260 mentionings. It may have to do with PCILLIN of Trendmicro. Best go read some. Also...
| | www.trendmicro.com
| | ....may have a FAQ about it.
| |
| | Is there a setting in PCILLIN that causes it to do a scan at shutdown? Then, turn that off, maybe.
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Walter_C" wrote in message ...
| | | after several testing, I sould suspect that it is the anti-virus software
| | | installed on my computer that made the shut-down problem, perhaps.
| | |
| | | "PCR" wrote:
| | |
| | | Good! So, your original problem was...
| | | .....Quote........
| | | When I closed the computer, blue window with message Fatal Exception 0E
| | | occurred at 0028:00000013 turned up. And I have to reboot the computer and
| | | then again closed it successfully.
| | |
| | | Sometime the machine stopped at "Window is closing" screen. And then I
| | | powered off it.
| | | .....EOQ..........
| | |
| | | Well, does it ever happen after a boot to Safe Mode?
| | |
| | | (Hold F5 as you boot to get to Safe Mode, or hold CTRL for the Startup Menu, & select Safe Mode from that. BEST, REALLY, is JUST to turn on the Startup Menu at... "START, Run, MSConfig, Advanced tab".)
| | |
| | | If you can shut down from Safe Mode with no problem, then it is either a 32-bit driver at fault (but you said nothing is amiss in Device Manager)-- OR it is something in the Startup Group doing it. Then...
| | |
| | | "START button, Run, MSConfig" & turn off the Startup Group, Config.sys &
| | | Autoexec.bat. (Note: when you later turn those back on, all items in them
| | | will get checked. So, note what may be unchecked first at the various tabs.)
| | |
| | | Can you boot to Normal Mode now & shut down without the error? If so, there is some troubleshooting to do, using MSConfig. To start, turn HALF of the Startup Items back on, & shut down from Normal Mode. If it went well, the problem is in the other half. Keep narrowing it down that way, until you discover which startup item is at fault.
| | |
| | | http://support.microsoft.com/default...b;en-us;281965
| | | How to Troubleshoot Using the Msconfig Utility with Windows 98
| | | (281965) - This article describes how to use the Microsoft System
| | | Configuration (Msconfig) utility to troubleshoot configuration errors in
| | | Windows 98 and Windows 98 Second Edition.
| | |
| | | BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that
| | | can be trouble. Well, if you are sure of your Registry backups, actually
| | | those two can be recovered this way...
| | |
| | | (a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command
| | | Prompt Only".)
| | | (b) Scanreg /Restore
| | | (c) Ctrl-Alt Del to Windows.
| | |
| | | It will offer five dates. Choose the one of the last successful boot, to
| | | start. These backups are done at boot, not at shut down. This should be
| | | safe to do, if you haven't done anything to files in the mean time. This
| | | will not restore files other than those .ini's & the Registry. It only
| | | restores settings.
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Ray_C" wrote in message ...
| | | | I have re-installed the Chinese version of KB837009 and the menu bar and
| | | | icons have been changed to Chinese too. Thanks
| | | |
| | | | But the shut down problem yet to be solved.
| | | |
| | | | "PCR" wrote:
| | | |
| | | | Uninstall Q837009, and install the Chinese version. That should be found in "Control Panel, Add/Remove Programs, Install/Uninstall tab". Scroll to...
| | | | Outlook Express Q837009.
| | | |
| | | | Then... "START button, Windows Update"... hopefully will speak to you in Chinese & give you a better Q837009. Once it does, we'll get back to your original shutdown problem.
| | | |
| | | |
| | | | --
| | | | Thanks or Good Luck,
| | | | There may be humor in this post, and,
| | | | Naturally, you will not sue,
| | | | should things get worse after this,
| | | | PCR
| | | |
| | | | "Ray_C" wrote in message ...
| | | ....snip
| | |
| |
|