Fault Epspmgr4/printing

my epson stylus 300 colour printer will not print
I get these messages Error while spooling to '''' unable
to start spool manager
Fault Epspmgr4 This programme has performed an illegal
operation and will be shutdown.
Hope someone can help
Rita

This from the Epson site
Q: When I send to print, an error message "Epspmgr4 - An error has occurred to your
program" appears on the screen. My OS is Win98.

A: Check whether your PC has an Anti-Virus software called "PC- Cillin". If yes,
please uninstall the software and then send to print again. You may have to uninstall
the PC-Cillin software under Safe Mode setting in your PC. It means when the PC boots
up, you press F8 to go to Safe Mode setting and then go to "Add/Remove Program" in
the Control Panel to remove the software.

There are also suggestions to re-install your driver
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Rita" wrote in message
...
my epson stylus 300 colour printer will not print
I get these messages Error while spooling to '''' unable
to start spool manager
Fault Epspmgr4 This programme has performed an illegal
operation and will be shutdown.
Hope someone can help
Rita