product code

I've just tried to restor my (Compaq persario win98)
system and got to the point where it asks for the product
code, the microsoft authentication code.

I got my product code paper out (the little rice paper
sheet) and tried to input it, but my sheet has four sets
of numbers (digits in each set = 5-3-7-5) The screen
shows five sets of spaces each able to hold five
characters.

My system and software is registered. I bought it mew,
but I may be missing some paperwork(phone numbers).

My question is how do I contact MicroSoft or whoever to
get information on how to get my product code in or how
to get a new code?

Any help out there?

Contact Compaq at:

http://welcome.hp.com/country/us/en/....html#section1

Joe

"Babs" wrote in message
...
I've just tried to restor my (Compaq persario win98)
system and got to the point where it asks for the product
code, the microsoft authentication code.

I got my product code paper out (the little rice paper
sheet) and tried to input it, but my sheet has four sets
of numbers (digits in each set = 5-3-7-5) The screen
shows five sets of spaces each able to hold five
characters.

My system and software is registered. I bought it mew,
but I may be missing some paperwork(phone numbers).

My question is how do I contact MicroSoft or whoever to
get information on how to get my product code in or how
to get a new code?

Any help out there?

If you need the product key and have not formatted your drive, MVP George Gedye has
an app that will pull it from the registry for you.
http://www.mvps.org/PracticallyNerded/

Click on Software, click on Applications, scroll down to RegInfo ver3.

Your Product Key can be found in the registry. Go to Start Run, type in: regedit
and hit enter. Navigate to:
Hkey_Local_Machine\Software\Microsoft\Windows\Curr entVersion
Click once on CurrentVersion, the name not the +, and scroll to ProductID or
ProductKey in the right pane.

If you can’t boot Win98, but haven’t formatted the system drive, then boot with a
startup floppy or to a command prompt and run either of these:
C:\Windows\command\Find /I “ProductKey” c:\windows\system.dat
C:\Windows\command\Find /I “ProductKey” c:\system.1st

If these steps aren’t possible (you already formatted it), US customers can contact
Microsoft at: 1 800 642-7676. They will issue
retail and OEM product keys after verifying data located on the W98 CD.

--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"Babs" wrote in message
...
I've just tried to restor my (Compaq persario win98)
system and got to the point where it asks for the product
code, the microsoft authentication code.

I got my product code paper out (the little rice paper
sheet) and tried to input it, but my sheet has four sets
of numbers (digits in each set = 5-3-7-5) The screen
shows five sets of spaces each able to hold five
characters.

My system and software is registered. I bought it mew,
but I may be missing some paperwork(phone numbers).

My question is how do I contact MicroSoft or whoever to
get information on how to get my product code in or how
to get a new code?

Any help out there?

Call microsoft @800-936-5700, choose the options that
allow you to talk to a person. The code hase to be re-
formulated to fix the five sets of spaces.
-----Original Message-----
I've just tried to restor my (Compaq persario win98)
system and got to the point where it asks for the
product
code, the microsoft authentication code.

I got my product code paper out (the little rice paper
sheet) and tried to input it, but my sheet has four sets
of numbers (digits in each set = 5-3-7-5) The screen
shows five sets of spaces each able to hold five
characters.

My system and software is registered. I bought it mew,
but I may be missing some paperwork(phone numbers).

My question is how do I contact MicroSoft or whoever to
get information on how to get my product code in or how
to get a new code?

Any help out there?
.