Windows ME Saving Picture File Problem

After a recent re-install of ME, my system will not permit
me to save pictures or animations with a variety of file
extensions. Prior to re-install, right clicking on a
picture from the WEB I could "SAVE PICTURE AS" jpeg,
bitmap, gif, jpg, and many other types. Now I am only
allowed to save as bitmap or art files which will not
preview nor can be viewed. I have deleted TIF files from
Internet properties with no change. Whats up, anybody got
a fix?

Clear out your Temporary Internet Files folder and then try saving the
pictures again. You can do that as follows: Control Panel | Internet
Options and then use the Delete Files button on the General tab. Check
the box "Delete all offline content" that then pops up and click OK and
then OK again.
--
Mike Maltby MS-MVP Shell/User



wrote:

After a recent re-install of ME, my system will not permit
me to save pictures or animations with a variety of file
extensions. Prior to re-install, right clicking on a
picture from the WEB I could "SAVE PICTURE AS" jpeg,
bitmap, gif, jpg, and many other types. Now I am only
allowed to save as bitmap or art files which will not
preview nor can be viewed. I have deleted TIF files from
Internet properties with no change. Whats up, anybody got
a fix?

I have cleared my TIF's several times as you instructed
with no fix. I went to the site that you provided
http://support.microsoft.com?kbid=810978
I am reluctant to delete Downloaded Program Files that are
not flagged as either UNKNOWN or DAMAGED. All of the files
are flagged as installed. If I delete these files as the
web page suggests, what adverse affects will this have to
my system operation, and the operation of other programs
that are critical? Is it safe to delete files? How will I
obtain these files again if the deletion causes other
operating problems?
Thanks for your assistance.
Will
-----Original Message-----
Clear out your Temporary Internet Files folder and then
try saving the
pictures again. You can do that as follows: Control
Panel | Internet
Options and then use the Delete Files button on the
General tab. Check
the box "Delete all offline content" that then pops up
and click OK and
then OK again.
--
Mike Maltby MS-MVP Shell/User




wrote:

After a recent re-install of ME, my system will not
permit
me to save pictures or animations with a variety of file
extensions. Prior to re-install, right clicking on a
picture from the WEB I could "SAVE PICTURE AS" jpeg,
bitmap, gif, jpg, and many other types. Now I am only
allowed to save as bitmap or art files which will not
preview nor can be viewed. I have deleted TIF files from
Internet properties with no change. Whats up, anybody
got
a fix?

.

Will,

See in line.

"WildWillJAX" wrote ...

I have cleared my TIF's several times as you instructed

I didn't "instruct", I "suggested" a possible solution and posted details
of the KB article supporting that suggestion. :-) Regrettably it appears
your problem lies elsewhere.

with no fix. I went to the site that you provided
http://support.microsoft.com?kbid=810978
I am reluctant to delete Downloaded Program Files that are
not flagged as either UNKNOWN or DAMAGED. All of the files
are flagged as installed. If I delete these files as the
web page suggests, what adverse affects will this have to
my system operation, and the operation of other programs
that are critical?

None.

Is it safe to delete files?

Yes. Hence the reason why this is included in the KB article.

How will I
obtain these files again if the deletion causes other
operating problems?

If and when required you will be prompted to download a control again when
visiting a site that requires that control to be installed on your PC.
For instance, the Update Class control when you next visit the Windows
Update site. You can see some details of the various controls you have
installed by right clicking on the various entries in the Downloaded
Program Files folder when using Windows Explorer.
--
Mike Maltby MS-MVP


Thanks for your assistance.
Will