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Windows Me, explorer has caused an error in
Hi,
Everytime i load my computer, i receive an "explorer has caused an error in unknown. I have windows Me. When i go to close the error, i get a blue screen, no message, no return to windows, and sometimes i can get the task manager to come up. My computer crashes frequently now, and when i have to shut down improperly, scan disk doesnt work properly. If anyone knows what i can do to fix this, please leave a message. thanks. -- Paulg |
#2
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Have you thoroughly checked your system for parasites and other malware as
the vast majority of "Explorer caused fault (unknown)" and "IExplorer caused fault (unknown)" errors are due to the presence of (unwanted) parasites on the system? If you haven't already done so I would strongly recommend that you check your system for possible viruses using your preferred anti virus application equipped with an updated set of viral signatures. However you might first want to check your PC using one of the online virus checks such as McAfee's online checker (http://us.mcafee.com/root/mfs/default.asp) or Trend Micro's Housecall (http://housecall.antivirus.com). This might be a good time to download yourself a copy of the free Ad-Aware SE Personal edition from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot Search & Destroy 1.3 (http://www.safer-networking.org/) and use them to check your system for other commercial parasites remembering that they are only as good as when you last updated their reference files. I also use a program called BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for unwanted Browser Help Objects and SpywareBlaster (http://www.wilderssecurity.net/spywareblaster.html) which can help prevent some parasites getting a grip on your PC. Just is case the problem is due to a new version of the CoolWebSearch parasite you might want to download and run the CWShredder which targets that specific parasite. Unfortunately neither AdAware or SpyBot seem to be able as yet to fully detect all the various versions of the CoolWebSearch parasite as it keeps changing. The latest version of CWShredder can be downloaded (free) from http://www.intermute.com/spysubtract..._download.html Finally if you still continue to experience problems download a copy of HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html). Create a folder called HJT on C: (not on your desktop nor in your temp folder) and copy the file you downloaded to that folder. Close as many applications as you can including all instances of Internet Explorer. Enable Explorer to see all files and folders (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and then run hijackthis.exe and post back the log to either the HijackThis Forum at http://forums.spywareinfo.com/ or alternatively http://forum.aumha.org/viewforum.php?f=30 and hopefully this will enable someone to identify the cause of your problem. See also: Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm and also Browser Hijacking http://www.spywareinfo.com/articles/hijacked/ -- Mike Maltby MS-MVP paulg wrote: Hi, Everytime i load my computer, i receive an "explorer has caused an error in unknown. I have windows Me. When i go to close the error, i get a blue screen, no message, no return to windows, and sometimes i can get the task manager to come up. My computer crashes frequently now, and when i have to shut down improperly, scan disk doesnt work properly. If anyone knows what i can do to fix this, please leave a message. thanks. |
#3
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paulg wrote:
Hi, Everytime i load my computer, i receive an "explorer has caused an error in unknown. I have windows Me. When i go to close the error, i get a blue screen, no message, no return to windows, and sometimes i can get the task manager to come up. My computer crashes frequently now, and when i have to shut down improperly, scan disk doesnt work properly. If anyone knows what i can do to fix this, please leave a message. thanks. There seems to be a lot of this about. For a start I wouldn't rely on the windows version of scandisk and particularly not if windows is not loading properly. You should have a windows startup floppy disk (made from windows in case you needed it later?) or failing that you may have a recovery floppy disk either that came with the machine or that you made later. Either should allow you to run the DOS version of scandisk. However let's assume worst case, no floppy disks. In that case you need the windows startup menu. Usually you get this by holding CTRL down as the machine starts up (not too early or it will assume the keyboard is faulty, the right time is the instant the manufacturer's logo goes out). Sometimes it's pressing F8 instead of holding down CTRL. If you are successful you will get a menu. This should give you the option of starting in safe mode. From there you should be able to run scandisk. You should also be able to get a DOS prompt (Start/Run/Command/OK). From this you can make a floppy disk to boot from (command SYS A. You might also want to copy SCANDISK onto the floppy (command COPY C:\WINDOWS\COMMAND\SCANDISK.* A and SCANREG (command COPY C:\WINDOWS\COMMAND\SCANREG.* A. Having done this, leave your floppy in the drive and click Start/Shutdown/Restart. When you get your DOS prompt, type SCANDISK and off it will go. It may name particular files as being corrupt, and this will give you a feel for how bad things are. (You may get away with copying corrupted files back on from any backups or CDs you may have.) I would also suggest letting scandisk scan the disk surface if it hasn't been able to thus far. After running scandisk, type SCANREG just in case there is an obvious registry problem, but very likely there won't be. Michael |
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