Windows Explorer

After upgrading to IE 6.1 and some more Microsoft Me critical updates cannot
see hierarchy of folders under windows explorer even when folders option is
selected (folders side in window is grayed out and does not show folders).

Thanks

Explorer's Folder View:

This particular problem is often the result of a damaged IE (usually IE6)
install or update, usually caused by doing so with either Norton or McAfee
AV running at the time. Yes I do realise you are talking about Windows
Explorer rather than Internet Explorer but the two are linked. May I
suggest that you try repairing IE. Do this using Control Panel |
Add/Remove Programs and highlight Microsoft Internet Explorer, click
Add/Remove and then on the next screen select "Repair Internet Explorer"
and then OK.

If you don't have an entry for Microsoft Internet Explorer but rather it
reads something like Internet Explorer Q?????? don't worry. This is
because you have installed a cumulative update for Internet Explorer. You
will need to uninstall the update, then go back into Add/Remove Programs,
look again for Microsoft Internet Explorer, repair it and then reinstall
the latest cumulative update.

If this doesn't work or you have no entry for Internet Explorer in
Add/Remove Programs please post back and someone will hopefully post
further details on how to repair Explorer.
--
Mike Maltby MS-MVP



CFJ wrote:

After upgrading to IE 6.1 and some more Microsoft Me critical updates
cannot see hierarchy of folders under windows explorer even when
folders option is selected (folders side in window is grayed out and
does not show folders).

Thanks

Mike
Does this solves the CFJ's problem?
Because that involves the first removing nearly all updates and then
reinstalling the updates.


http://windowsxp.mvps.org/greyfolderpane.htm
Windows Explorer folder pane is blank - grayed out

When you open Windows Explorer, you may notice that the folder pane in the
left side is completely grayed out. This happens if the registry key for
Explorer Band is missing. To resolve the problem, type the following command
in the RUN box:

REGSVR32 /i SHDOCVW
(Note that the /i parameter is mandatory)


More Information: The following registry key is responsible to view the
explorer pane (left pane). The problem indicated above occurs, if this key
is missing:

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}]


"Mike M" wrote in message
...
Explorer's Folder View:

This particular problem is often the result of a damaged IE (usually IE6)
install or update, usually caused by doing so with either Norton or McAfee
AV running at the time. Yes I do realise you are talking about Windows
Explorer rather than Internet Explorer but the two are linked. May I
suggest that you try repairing IE. Do this using Control Panel |
Add/Remove Programs and highlight Microsoft Internet Explorer, click
Add/Remove and then on the next screen select "Repair Internet Explorer"
and then OK.

If you don't have an entry for Microsoft Internet Explorer but rather it
reads something like Internet Explorer Q?????? don't worry. This is
because you have installed a cumulative update for Internet Explorer. You
will need to uninstall the update, then go back into Add/Remove Programs,
look again for Microsoft Internet Explorer, repair it and then reinstall
the latest cumulative update.

If this doesn't work or you have no entry for Internet Explorer in
Add/Remove Programs please post back and someone will hopefully post
further details on how to repair Explorer.
--
Mike Maltby MS-MVP



CFJ wrote:

After upgrading to IE 6.1 and some more Microsoft Me critical updates
cannot see hierarchy of folders under windows explorer even when
folders option is selected (folders side in window is grayed out and
does not show folders).

Thanks

AAH,

See in line.

Mike M

AAH wrote:

Does this solves the CFJ's problem?

Not that I am aware of but is certainly worth a try.

Because that involves the first removing nearly all updates and then
reinstalling the updates.

The method I suggest of repairing IE would require the removal of probably
just one patch, that is the most recent critical update for IE. The user
may have applied ten such critical updates but only the most recent will
still be present and after repairing IE should be the only one requiring
reinstallation.

http://windowsxp.mvps.org/greyfolderpane.htm
Windows Explorer folder pane is blank - grayed out

When you open Windows Explorer, you may notice that the folder pane
in the left side is completely grayed out. This happens if the
registry key for Explorer Band is missing. To resolve the problem,
type the following command in the RUN box:

REGSVR32 /i SHDOCVW
(Note that the /i parameter is mandatory)


More Information: The following registry key is responsible to view
the explorer pane (left pane). The problem indicated above occurs, if
this key is missing:

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}]

Mike
Thanks

"Mike M" wrote in message
...
AAH,

See in line.

Mike M

AAH wrote:

Does this solves the CFJ's problem?

Not that I am aware of but is certainly worth a try.

Because that involves the first removing nearly all updates and then
reinstalling the updates.

The method I suggest of repairing IE would require the removal of probably
just one patch, that is the most recent critical update for IE. The user
may have applied ten such critical updates but only the most recent will
still be present and after repairing IE should be the only one requiring
reinstallation.

http://windowsxp.mvps.org/greyfolderpane.htm
Windows Explorer folder pane is blank - grayed out

When you open Windows Explorer, you may notice that the folder pane
in the left side is completely grayed out. This happens if the
registry key for Explorer Band is missing. To resolve the problem,
type the following command in the RUN box:

REGSVR32 /i SHDOCVW
(Note that the /i parameter is mandatory)


More Information: The following registry key is responsible to view
the explorer pane (left pane). The problem indicated above occurs, if
this key is missing:

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}]

AAH,

I'll certainly suggest in future that those having this problem try the
suggestion you posted before moving on to repairing IE.

Cheers,

Mike M


AAH wrote:

Mike
Thanks

-----Original Message-----
After upgrading to IE 6.1 and some more Microsoft Me
critical updates cannot
see hierarchy of folders under windows explorer even when
folders option is
selected (folders side in window is grayed out and does
not show folders).

Thanks
.

-----Original Message-----
After upgrading to IE 6.1 and some more Microsoft Me
critical updates cannot
see hierarchy of folders under windows explorer even when
folders option is
selected (folders side in window is grayed out and does
not show folders).

Thanks
.

wrote:

After upgrading to IE 6.1 and some more Microsoft Me critical
updates cannot see hierarchy of folders under windows explorer even
when folders option is selected (folders side in window is grayed
out and does not show folders).

Explorer's Folder View:

This particular problem is often the result of a damaged IE (usually IE6)
install or update, usually caused by doing so with either Norton or McAfee
AV running at the time. Yes I do realise you are talking about Windows
Explorer rather than Internet Explorer but the two are linked.

The first thing to try is to re-register the file shdocvw.dll. Do this by
typing the following command in the Run box (Start | Run)
REGSVR32 /i SHDOCVW.DLL
and then click OK

If that doesn't fix the problem then try repairing IE. Do this using
Control Panel | Add/Remove Programs and highlight Microsoft Internet
Explorer, click Add/Remove and then on the next screen select "Repair
Internet Explorer" and then OK.

If you don't have an entry for Microsoft Internet Explorer but rather it
reads something like Internet Explorer Q?????? don't worry. This is
because you have installed a cumulative update for Internet Explorer. You
will need to uninstall the update, then go back into Add/Remove Programs,
look again for Microsoft Internet Explorer, repair it and then reinstall
the latest cumulative update.

If this doesn't work or you have no entry for Internet Explorer in
Add/Remove Programs please post back and someone will hopefully post
further details on how to repair Explorer.
--
Mike Maltby MS-MVP

wrote:

After upgrading to IE 6.1 and some more Microsoft Me critical
updates cannot see hierarchy of folders under windows explorer even
when folders option is selected (folders side in window is grayed
out and does not show folders).

Explorer's Folder View:

This particular problem is often the result of a damaged IE (usually IE6)
install or update, usually caused by doing so with either Norton or McAfee
AV running at the time. Yes I do realise you are talking about Windows
Explorer rather than Internet Explorer but the two are linked.

The first thing to try is to re-register the file shdocvw.dll. Do this by
typing the following command in the Run box (Start | Run)
REGSVR32 /i SHDOCVW.DLL
and then click OK

If that doesn't fix the problem then try repairing IE. Do this using
Control Panel | Add/Remove Programs and highlight Microsoft Internet
Explorer, click Add/Remove and then on the next screen select "Repair
Internet Explorer" and then OK.

If you don't have an entry for Microsoft Internet Explorer but rather it
reads something like Internet Explorer Q?????? don't worry. This is
because you have installed a cumulative update for Internet Explorer. You
will need to uninstall the update, then go back into Add/Remove Programs,
look again for Microsoft Internet Explorer, repair it and then reinstall
the latest cumulative update.

If this doesn't work or you have no entry for Internet Explorer in
Add/Remove Programs please post back and someone will hopefully post
further details on how to repair Explorer.
--
Mike Maltby MS-MVP