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#1
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Problems with Windows Update
I'm trying to run Windows Update - but it hangs after the
download step and before install. I tried the troubleshooter following the instructions to re-register several items - three work fine and one fails - "mssscript.ocx". I don't appear to have this file on my system. How can I acquire it? Or, does anyone have a better idea for fixing the problem? |
#2
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Problems with Windows Update
On Sun, 6 Jun 2004 18:13:50 -0700, "Pam" wrote:
I'm trying to run Windows Update - but it hangs after the download step and before install. I tried the troubleshooter following the instructions to re-register several items - three work fine and one fails - "mssscript.ocx". I don't appear to have this file on my system. How can I acquire it? Or, does anyone have a better idea for fixing the problem? Look for a folder called wutemp or similar name Delete this folder Don't delete folder. Just delete everything inside each of the folders c:\windows\temp c:\windows\msdownload.tmp The later one may not exist. Delete the cookies in c:\windows\cookies Try running windows update again. Greg R |
#3
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Problems with Windows Update
"Pam" wrote in message ...
I'm trying to run Windows Update - but it hangs after the download step and before install. I tried the troubleshooter following the instructions to re-register several items - three work fine and one fails - "mssscript.ocx". I don't appear to have this file on my system. How can I acquire it? Or, does anyone have a better idea for fixing the problem? That file is for NT based systems, no wonder you don't have it to start with. Try installing DCOM98 and then the Windows Scripting Host package. http://www.microsoft.com/com/dcom/dcom98/dcom1_3.asp http://www.microsoft.com/downloads/d...displaylang=en http://support.microsoft.com/?kbid=243787 http://support.microsoft.com/?kbid=193385 http://www3.telus.net/dandemar/updtcl.htm |
#4
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Problems with Windows Update
-----Original Message----- On Sun, 6 Jun 2004 18:13:50 -0700, "Pam" wrote: I'm trying to run Windows Update - but it hangs after the download step and before install. I tried the troubleshooter following the instructions to re-register several items - three work fine and one fails - "mssscript.ocx". I don't appear to have this file on my system. How can I acquire it? Or, does anyone have a better idea for fixing the problem? Look for a folder called wutemp or similar name Delete this folder Don't delete folder. Just delete everything inside each of the folders c:\windows\temp c:\windows\msdownload.tmp The later one may not exist. Delete the cookies in c:\windows\cookies Try running windows update again. Greg R . I tried your solution first, Greg - no dice - only thing is that the delete cookie part failed and I don't have the strength to deal with the aftermath of deleting them manually just now. I already have performance issues, I don't need any more. |
#5
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Problems with Windows Update
When you have the time.
Go to macromedia.com Get free flash player. Less the 2 minutes Reboot. Try it again. Say yes if windows update ask you to install active x control. It may ask you twice. On Sat, 12 Jun 2004 16:21:42 -0700, wrote: -----Original Message----- On Sun, 6 Jun 2004 18:13:50 -0700, "Pam" wrote: I'm trying to run Windows Update - but it hangs after the download step and before install. I tried the troubleshooter following the instructions to re-register several items - three work fine and one fails - "mssscript.ocx". I don't appear to have this file on my system. How can I acquire it? Or, does anyone have a better idea for fixing the problem? Look for a folder called wutemp or similar name Delete this folder Don't delete folder. Just delete everything inside each of the folders c:\windows\temp c:\windows\msdownload.tmp The later one may not exist. Delete the cookies in c:\windows\cookies Try running windows update again. Greg R . I tried your solution first, Greg - no dice - only thing is that the delete cookie part failed and I don't have the strength to deal with the aftermath of deleting them manually just now. I already have performance issues, I don't need any more. |
#6
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Problems with Windows Update
I got a happy ending on this one - switched to IE as browser rather than AOL browser and it worked. Don't quite know why AOL didn't work - it has worked in the past for WindowsUpdate - but that least I got my updates. Thanks for your help! -----Original Message----- When you have the time. Go to macromedia.com Get free flash player. Less the 2 minutes Reboot. Try it again. Say yes if windows update ask you to install active x control. It may ask you twice. On Sat, 12 Jun 2004 16:21:42 -0700, wrote: -----Original Message----- On Sun, 6 Jun 2004 18:13:50 -0700, "Pam" wrote: I'm trying to run Windows Update - but it hangs after the download step and before install. I tried the troubleshooter following the instructions to re-register several items - three work fine and one fails - "mssscript.ocx". I don't appear to have this file on my system. How can I acquire it? Or, does anyone have a better idea for fixing the problem? Look for a folder called wutemp or similar name Delete this folder Don't delete folder. Just delete everything inside each of the folders c:\windows\temp c:\windows\msdownload.tmp The later one may not exist. Delete the cookies in c:\windows\cookies Try running windows update again. Greg R . I tried your solution first, Greg - no dice - only thing is that the delete cookie part failed and I don't have the strength to deal with the aftermath of deleting them manually just now. I already have performance issues, I don't need any more. . |
#7
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Problems with Windows Update
"Pam" wrote in message ...
I got a happy ending on this one - switched to IE as browser rather than AOL browser and it worked. Don't quite know why AOL didn't work - it has worked in the past for WindowsUpdate - but that least I got my updates. Thanks for your help! AOL and Netscape are both well known to NOT work at WinUP site. That info should be found at the troubleshooter site. The workaround for 98 is to use the Start|Settings| Windows Update shortcut to launch ie even if you have the AOL browser or Netscape running usually. Sorry you went though so much trouble. |
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