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Shutting down when running programs



 
 
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  #1  
Old September 20th 04, 04:22 AM
Barb
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Default Shutting down when running programs

Running Win98SE on a PII-350 with 192MB Ram. Has been running very well,
but now is shutting down when trying to run AVG Antivirus Scan, Spy Sweeper
or AdAware; or trying to download any Window Updates. Also have problems
with mouse freezing, and when that happens, a thin red line shows across the
top of the screen.

Thought it might be a virus or spyware, but can't get the programs to
complete.

Suggestions? Any help would be much appreciated. Thanks!


  #2  
Old September 20th 04, 05:07 AM
Menno Hershberger
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"Barb" wrote in
news:V1s3d.73087$MQ5.59497@attbi_s52:

Running Win98SE on a PII-350 with 192MB Ram. Has been running very
well, but now is shutting down when trying to run AVG Antivirus Scan,
Spy Sweeper or AdAware; or trying to download any Window Updates.
Also have problems with mouse freezing, and when that happens, a thin
red line shows across the top of the screen.


My first hunch would say your video adapter is giving out.
I've never heard of a virus or any malware that would put a red line
across the top of the screen. You might try reseating your video card and
making sure you have the latest drivers.
And I could be way off in left field somewhere too.... :-)

--
--- I haven't lost my mind. It's backed up on disk somewhere. ---
  #3  
Old September 20th 04, 03:12 PM
Haggis
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"Menno Hershberger" wrote in message
...
"Barb" wrote in
news:V1s3d.73087$MQ5.59497@attbi_s52:

Running Win98SE on a PII-350 with 192MB Ram. Has been running very
well, but now is shutting down when trying to run AVG Antivirus Scan,
Spy Sweeper or AdAware; or trying to download any Window Updates.
Also have problems with mouse freezing, and when that happens, a thin
red line shows across the top of the screen.


My first hunch would say your video adapter is giving out.
I've never heard of a virus or any malware that would put a red line
across the top of the screen. You might try reseating your video card and
making sure you have the latest drivers.
And I could be way off in left field somewhere too.... :-)

--
--- I haven't lost my mind. It's backed up on disk somewhere. ---



also check your internal fans , you may be experiencing overheating


  #4  
Old September 20th 04, 06:04 PM
Buffalo
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"Barb" wrote in message
news:V1s3d.73087$MQ5.59497@attbi_s52...
Running Win98SE on a PII-350 with 192MB Ram. Has been running very

well,
but now is shutting down when trying to run AVG Antivirus Scan, Spy

Sweeper
or AdAware; or trying to download any Window Updates. Also have

problems
with mouse freezing, and when that happens, a thin red line shows

across the
top of the screen.

Thought it might be a virus or spyware, but can't get the programs

to
complete.

Suggestions? Any help would be much appreciated. Thanks!

Try running your anti-virus and AdAware in SafeMode.
If it still shuts down, you may have a fan or two that isn't working
and causing overheating.
If everything completes OK and you still have problems in Normal (if
there really is such a thing) Windows, then it may be your Video Card
drivers that need to be updated or reinstalled.
If you have another mouse, try it.


 




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