Help: Tried doing a clean install of Windows 98 on HP Pavilion 63

Hi, I am trying to do a clean install of Windows 98 using my OEM Windows 98
disc. I have a valid product key to that computer even though I can't find
the original Windows 98 disc that came with it. This Windows 98 disc is
bootable and the CDROM boots to it without a problem, I did not make a
startup boot disc because of this. I followed online guides on performing a
clean install and used FDisk utility to delete and recreate the primary
drive. I then booted into Setup and formatted it and began the installation
process. When I get to the end of the installation process and after
entering the name of the computer and product key, after a reboot I get this
error message:
Windows Protection Error. Please Restart the computer.
C:\WINDOWS\system\vmm32.xvd: Missing/unable to load

I have deleted and reformatted the drive 3 times and consistently get this
error message. Should I have still created a boot disc? I don't understand
how this file could be missing when your starting from scratch. Any advice
or knowledge would be appreciated. Thank you!

Hi DL,

See if this MSKB article, "Error Message: VMM32.VXD: Missing/Unable to
Load", is applicable:
http://support.microsoft.com/kb/q191874/



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
Hi, I am trying to do a clean install of Windows 98 using my OEM Windows
98
disc. I have a valid product key to that computer even though I can't
find
the original Windows 98 disc that came with it. This Windows 98 disc is
bootable and the CDROM boots to it without a problem, I did not make a
startup boot disc because of this. I followed online guides on performing
a
clean install and used FDisk utility to delete and recreate the primary
drive. I then booted into Setup and formatted it and began the
installation
process. When I get to the end of the installation process and after
entering the name of the computer and product key, after a reboot I get
this
error message:
Windows Protection Error. Please Restart the computer.
C:\WINDOWS\system\vmm32.xvd: Missing/unable to load

I have deleted and reformatted the drive 3 times and consistently get this
error message. Should I have still created a boot disc? I don't
understand
how this file could be missing when your starting from scratch. Any
advice
or knowledge would be appreciated. Thank you!

thanks Patti, it was useful information. However, I cannot understand how
scanner software could be causing the conflict. I followed the directions on
that page but I turned out that I did not have either of those files. I
rebooted it and somehow I finally got windows to boot up. However, now before
bootup it says that a file in missing in system.ini directory called
vnetbios.vxd. I just ignore the message and it boots up. I don't really use
this PC, so I am not going mess with it much longer. At least I finally got
windows to load, I still need to install more drivers. Thanks for help.

"Patti MacLeod" wrote:

Hi DL,

See if this MSKB article, "Error Message: VMM32.VXD: Missing/Unable to
Load", is applicable:
http://support.microsoft.com/kb/q191874/



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
Hi, I am trying to do a clean install of Windows 98 using my OEM Windows
98
disc. I have a valid product key to that computer even though I can't
find
the original Windows 98 disc that came with it. This Windows 98 disc is
bootable and the CDROM boots to it without a problem, I did not make a
startup boot disc because of this. I followed online guides on performing
a
clean install and used FDisk utility to delete and recreate the primary
drive. I then booted into Setup and formatted it and began the
installation
process. When I get to the end of the installation process and after
entering the name of the computer and product key, after a reboot I get
this
error message:
Windows Protection Error. Please Restart the computer.
C:\WINDOWS\system\vmm32.xvd: Missing/unable to load

I have deleted and reformatted the drive 3 times and consistently get this
error message. Should I have still created a boot disc? I don't
understand
how this file could be missing when your starting from scratch. Any
advice
or knowledge would be appreciated. Thank you!

You're welcome for the help :-)

If you want to give it a try, use the instructions for WIN98 in Step 3 of
the Resolution in this MSKB article, "Error Message: Cannot Find a Device
File That May Be Needed to Run Windows":
http://support.microsoft.com/?scid=132008
Extract the vnetbios.vxd file from the WIN98 folder on the install CD to the
C:\Windows\System folder



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
thanks Patti, it was useful information. However, I cannot understand how
scanner software could be causing the conflict. I followed the directions
on
that page but I turned out that I did not have either of those files. I
rebooted it and somehow I finally got windows to boot up. However, now
before
bootup it says that a file in missing in system.ini directory called
vnetbios.vxd. I just ignore the message and it boots up. I don't really
use
this PC, so I am not going mess with it much longer. At least I finally
got
windows to load, I still need to install more drivers. Thanks for help.

"Patti MacLeod" wrote:

Hi DL,

See if this MSKB article, "Error Message: VMM32.VXD: Missing/Unable to
Load", is applicable:
http://support.microsoft.com/kb/q191874/



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
Hi, I am trying to do a clean install of Windows 98 using my OEM
Windows
98
disc. I have a valid product key to that computer even though I can't
find
the original Windows 98 disc that came with it. This Windows 98 disc
is
bootable and the CDROM boots to it without a problem, I did not make a
startup boot disc because of this. I followed online guides on
performing
a
clean install and used FDisk utility to delete and recreate the
primary
drive. I then booted into Setup and formatted it and began the
installation
process. When I get to the end of the installation process and after
entering the name of the computer and product key, after a reboot I
get
this
error message:
Windows Protection Error. Please Restart the computer.
C:\WINDOWS\system\vmm32.xvd: Missing/unable to load

I have deleted and reformatted the drive 3 times and consistently get
this
error message. Should I have still created a boot disc? I don't
understand
how this file could be missing when your starting from scratch. Any
advice
or knowledge would be appreciated. Thank you!

LOL, Patti I must have messed with something when I was tinkering around in
system.ini directory by accident trying to fix the previous problem. I
thought it was strange so I did another install of Windows and problem
solved! I also solved the earlier problem by booting into Startup from of
the C:, it finished installing and configuring the drivers properly. The PC
is running great! However, I am having one last issue with the modem. I
installed the device driver and checked in Device Manager to make it worked.
Device Manager said it did but I keep getting disconnects. I am missing a
driver called PCI Communications and not sure where to find it. I think this
will solve the problem. Thanks (I find Windows XP so much easier to work
with!!)

"Patti MacLeod" wrote:

You're welcome for the help :-)

If you want to give it a try, use the instructions for WIN98 in Step 3 of
the Resolution in this MSKB article, "Error Message: Cannot Find a Device
File That May Be Needed to Run Windows":
http://support.microsoft.com/?scid=132008
Extract the vnetbios.vxd file from the WIN98 folder on the install CD to the
C:\Windows\System folder



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
thanks Patti, it was useful information. However, I cannot understand how
scanner software could be causing the conflict. I followed the directions
on
that page but I turned out that I did not have either of those files. I
rebooted it and somehow I finally got windows to boot up. However, now
before
bootup it says that a file in missing in system.ini directory called
vnetbios.vxd. I just ignore the message and it boots up. I don't really
use
this PC, so I am not going mess with it much longer. At least I finally
got
windows to load, I still need to install more drivers. Thanks for help.

"Patti MacLeod" wrote:

Hi DL,

See if this MSKB article, "Error Message: VMM32.VXD: Missing/Unable to
Load", is applicable:
http://support.microsoft.com/kb/q191874/



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
Hi, I am trying to do a clean install of Windows 98 using my OEM
Windows
98
disc. I have a valid product key to that computer even though I can't
find
the original Windows 98 disc that came with it. This Windows 98 disc
is
bootable and the CDROM boots to it without a problem, I did not make a
startup boot disc because of this. I followed online guides on
performing
a
clean install and used FDisk utility to delete and recreate the
primary
drive. I then booted into Setup and formatted it and began the
installation
process. When I get to the end of the installation process and after
entering the name of the computer and product key, after a reboot I
get
this
error message:
Windows Protection Error. Please Restart the computer.
C:\WINDOWS\system\vmm32.xvd: Missing/unable to load

I have deleted and reformatted the drive 3 times and consistently get
this
error message. Should I have still created a boot disc? I don't
understand
how this file could be missing when your starting from scratch. Any
advice
or knowledge would be appreciated. Thank you!

The PCI Communications Device is usually a reference to the virtual serial
port that is required for the modem, and is usually installed with the modem
drivers.

Remove the PCI Communications Device and the modem in Device Manager,
restart and when Windows detects the new hardware (i.e., the PCI
Communications Device) and prompts for the drivers, point Windows to the
disk or folder that contains the modem drivers.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
LOL, Patti I must have messed with something when I was tinkering around
in
system.ini directory by accident trying to fix the previous problem. I
thought it was strange so I did another install of Windows and problem
solved! I also solved the earlier problem by booting into Startup from of
the C:, it finished installing and configuring the drivers properly. The
PC
is running great! However, I am having one last issue with the modem. I
installed the device driver and checked in Device Manager to make it
worked.
Device Manager said it did but I keep getting disconnects. I am missing a
driver called PCI Communications and not sure where to find it. I think
this
will solve the problem. Thanks (I find Windows XP so much easier to work
with!!)

"Patti MacLeod" wrote:

You're welcome for the help :-)

If you want to give it a try, use the instructions for WIN98 in Step 3
of
the Resolution in this MSKB article, "Error Message: Cannot Find a
Device
File That May Be Needed to Run Windows":
http://support.microsoft.com/?scid=132008
Extract the vnetbios.vxd file from the WIN98 folder on the install CD to
the
C:\Windows\System folder



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
thanks Patti, it was useful information. However, I cannot understand
how
scanner software could be causing the conflict. I followed the
directions
on
that page but I turned out that I did not have either of those files.
I
rebooted it and somehow I finally got windows to boot up. However, now
before
bootup it says that a file in missing in system.ini directory called
vnetbios.vxd. I just ignore the message and it boots up. I don't
really
use
this PC, so I am not going mess with it much longer. At least I
finally
got
windows to load, I still need to install more drivers. Thanks for
help.

"Patti MacLeod" wrote:

Hi DL,

See if this MSKB article, "Error Message: VMM32.VXD: Missing/Unable
to
Load", is applicable:
http://support.microsoft.com/kb/q191874/



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DL" wrote in message
...
Hi, I am trying to do a clean install of Windows 98 using my OEM
Windows
98
disc. I have a valid product key to that computer even though I
can't
find
the original Windows 98 disc that came with it. This Windows 98
disc
is
bootable and the CDROM boots to it without a problem, I did not
make a
startup boot disc because of this. I followed online guides on
performing
a
clean install and used FDisk utility to delete and recreate the
primary
drive. I then booted into Setup and formatted it and began the
installation
process. When I get to the end of the installation process and
after
entering the name of the computer and product key, after a reboot
I
get
this
error message:
Windows Protection Error. Please Restart the computer.
C:\WINDOWS\system\vmm32.xvd: Missing/unable to load

I have deleted and reformatted the drive 3 times and consistently
get
this
error message. Should I have still created a boot disc? I don't
understand
how this file could be missing when your starting from scratch.
Any
advice
or knowledge would be appreciated. Thank you!