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#1
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No sound unless started in Safe mode (WinME)
Running Win ME, Creative Labs SB Live! 5.1
I just put this sound card in, and there's no sound. I called Creative about 10 times, finally found it's loaded and installed correctly. We determined together that it's probably a problem with my system.ini file, because when I load the PC in safe mode the sound works. When I say safe mode, what I do is go into msconfig, choose Selective Startup, and deselect all the options underneath Selective Startup. When I restart under this mode, the sound is loud and clear. Can anyone help me? Doug |
#2
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No sound unless started in Safe mode (WinME)
Sounds like your Sound Card driver is no longer being properly recognised,
is incorrectly set-up, or is corrupted. You need to re-install your Creative software. Boot into Safe Mode and if necessary, uninstall your Creative software in Control Panel \ Add/Remove Programs. Then in Device Manager, 'Remove' any/all "Sound, video and game controllers", shut down and re-boot. WinMe *should* re-detect (Plug&Play) your Creative sound card and then ask you for the Creative CD to install the 'correct' drivers. BTW - when you say "I just put this sound card in", was that to replace an existing 'on-board' sound device? If so, did you remember to uninstall it and disable it in the BIOS?? HTH and good luck Mart "Doug" wrote in message ... Running Win ME, Creative Labs SB Live! 5.1 I just put this sound card in, and there's no sound. I called Creative about 10 times, finally found it's loaded and installed correctly. We determined together that it's probably a problem with my system.ini file, because when I load the PC in safe mode the sound works. When I say safe mode, what I do is go into msconfig, choose Selective Startup, and deselect all the options underneath Selective Startup. When I restart under this mode, the sound is loud and clear. Can anyone help me? Doug |
#3
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No sound unless started in Safe mode (WinME)
I don't think it was on-board, it was in a PCI slot. Do I still need to
disable it in BIOS? BTW - when you say "I just put this sound card in", was that to replace an existing 'on-board' sound device? If so, did you remember to uninstall it and disable it in the BIOS?? |
#4
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No sound unless started in Safe mode (WinME)
If it was a PCI card then you don't have to disable it in the BIOS. That
only applies to an 'on-board' device. However, the fact that you replaced an existing PCI card means that the original drivers were probably still lurking on your hard disk, or more importantly their presence being recorded in the Registry - hence my previous advice:- "Boot into Safe Mode and ..... in Device Manager, 'Remove' any/ALL "Sound, video and game controllers", shut down and re-boot." Good luck Mart "Doug" wrote in message news:dEDCc.20585$wS2.8442@okepread03... I don't think it was on-board, it was in a PCI slot. Do I still need to disable it in BIOS? BTW - when you say "I just put this sound card in", was that to replace an existing 'on-board' sound device? If so, did you remember to uninstall it and disable it in the BIOS?? |
#5
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No sound unless started in Safe mode (WinME)
I have deleted all Sound Video and Game controllers. Twice, maybe even three
times. Can anyone offer any help with regards to the system.ini file? "Mart" wrote in message ... If it was a PCI card then you don't have to disable it in the BIOS. That only applies to an 'on-board' device. However, the fact that you replaced an existing PCI card means that the original drivers were probably still lurking on your hard disk, or more importantly their presence being recorded in the Registry - hence my previous advice:- "Boot into Safe Mode and ..... in Device Manager, 'Remove' any/ALL "Sound, video and game controllers", shut down and re-boot." Good luck Mart "Doug" wrote in message news:dEDCc.20585$wS2.8442@okepread03... I don't think it was on-board, it was in a PCI slot. Do I still need to disable it in BIOS? BTW - when you say "I just put this sound card in", was that to replace an existing 'on-board' sound device? If so, did you remember to uninstall it and disable it in the BIOS?? |
#6
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No sound unless started in Safe mode (WinME)
Yes - but did you do it in SAFE MODE??? - it makes a difference!
-- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Doug" wrote in message ... I have deleted all Sound Video and Game controllers. Twice, maybe even three times. "Mart" wrote in message ... However, the fact that you replaced an existing PCI card means that the original drivers were probably still lurking on your hard disk, or more importantly their presence being recorded in the Registry - hence my previous advice:- "Boot into Safe Mode and ..... in Device Manager, 'Remove' any/ALL "Sound, video and game controllers", shut down and re-boot." Good luck Mart |
#7
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No sound unless started in Safe mode (WinME)
Yes I did it in safe mode.
"Noel Paton" wrote in message ... Yes - but did you do it in SAFE MODE??? - it makes a difference! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Doug" wrote in message ... I have deleted all Sound Video and Game controllers. Twice, maybe even three times. "Mart" wrote in message ... However, the fact that you replaced an existing PCI card means that the original drivers were probably still lurking on your hard disk, or more importantly their presence being recorded in the Registry - hence my previous advice:- "Boot into Safe Mode and ..... in Device Manager, 'Remove' any/ALL "Sound, video and game controllers", shut down and re-boot." Good luck Mart |
#8
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No sound unless started in Safe mode (WinME)
In fact, I followed Creative Labs' instructions to the letter for removing
old drivers and installing new ones. See the following Solution ID from Creative...(SID1359) http://dmzweb4.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=358,E=0000000000015154937,K=1963,Sxi=0,ws=http ://us.creative.com/",case=1359,Question255=obj(12008)bj(12494) "Doug" wrote in message news:kjVCc.21121$wS2.5505@okepread03... Yes I did it in safe mode. "Noel Paton" wrote in message ... Yes - but did you do it in SAFE MODE??? - it makes a difference! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Doug" wrote in message ... I have deleted all Sound Video and Game controllers. Twice, maybe even three times. "Mart" wrote in message ... However, the fact that you replaced an existing PCI card means that the original drivers were probably still lurking on your hard disk, or more importantly their presence being recorded in the Registry - hence my previous advice:- "Boot into Safe Mode and ..... in Device Manager, 'Remove' any/ALL "Sound, video and game controllers", shut down and re-boot." Good luck Mart |
#9
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No sound unless started in Safe mode (WinME)
OK, let's go back a few steps:
I'm not too sure what you mean in your first post about being in Safe Mode, so can you please confirm the following: You say that the sound works in Safe Mode, so you can play .wav files and ..mid files - but NOT audio CD's (CD drivers don't load in Safe Mode!)? Try booting into Safe Mode using the official method, (i.e. Ctrl or F8 at bootup) and confirm the previous sentence. In Normal Mode, can you play ANY of the above (including audio CD's)? Do you hear the WinMe 'fanfare' as Windows opens? Mart "Doug" wrote in message ... In fact, I followed Creative Labs' instructions to the letter for removing old drivers and installing new ones. See the following Solution ID from Creative...(SID1359) http://dmzweb4.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=358,E=0000000000015154937,K=1963,Sxi=0,ws=http ://us.creative.com/",case=1359,Question255=obj(12008)bj(12494) "Doug" wrote in message news:kjVCc.21121$wS2.5505@okepread03... Yes I did it in safe mode. "Noel Paton" wrote in message ... Yes - but did you do it in SAFE MODE??? - it makes a difference! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Doug" wrote in message ... I have deleted all Sound Video and Game controllers. Twice, maybe even three times. "Mart" wrote in message ... However, the fact that you replaced an existing PCI card means that the original drivers were probably still lurking on your hard disk, or more importantly their presence being recorded in the Registry - hence my previous advice:- "Boot into Safe Mode and ..... in Device Manager, 'Remove' any/ALL "Sound, video and game controllers", shut down and re-boot." Good luck Mart |
#10
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No sound unless started in Safe mode (WinME)
When I start in safe mode using F8 at bootup, I get no sound at all (no
WinME "fanfare", no mp3, no CD's) When I start without the startup files, I get all the audio I need. I do this by going into msconfig, check Selective Startup, and deselect all the options underneath it, such as: "Process System.ini file" "Process Win.ini file" "Load static VxDs" "Load Startup Group Items" "Load environment variables" Doug "Mart" wrote in message ... OK, let's go back a few steps: I'm not too sure what you mean in your first post about being in Safe Mode, so can you please confirm the following: You say that the sound works in Safe Mode, so you can play .wav files and .mid files - but NOT audio CD's (CD drivers don't load in Safe Mode!)? Try booting into Safe Mode using the official method, (i.e. Ctrl or F8 at bootup) and confirm the previous sentence. In Normal Mode, can you play ANY of the above (including audio CD's)? Do you hear the WinMe 'fanfare' as Windows opens? Mart |
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