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#1
June 18th 04, 05:24 PM
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Error after installing HP Printer
I posted this message under "General Information," but
realized it is likely a software issue. Apologies for double-posting. After installing a new HP OfficeJet 5510 printer, we are getting an "HPSOM/Kernel32.dll" message every time we boot up. It locks up the system, and we must manually turn off the system (warm boot won't work). We have uninstalled and reinstalled the software three times, but cannot resolve the issue. At one point, we got a different HP and Kernel32.dll message. Please help! 
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