Help - Foot, Gun...BANG

Greetings all, I have a problem. I have a Dell laptop running Win98 and
was trying to install a Linksys Wireless-B PCMCIA adapter. After going to
Linksys's site and downloading the latest driver, and installing it,
Windows will not come up fully now. When I boot the computer I get the
Win98 splash screen, then the desktop wallpaper comes up, and right before
the desktop icons appear a dialog box appears with the following...

Error Starting Program

The MSVCRT.DLL file is linked
to missing export NTDLL.DLL:RtlGetNtVersionNumbers.

....Then a lovely white dialog box that say's...

Error loading Explorer.exe

You must reinstall Windows.


The same thing happens in Safe Mode. I am able to get to the command
prompt though. Anyone have a solution other than reinstalling Windows, I'd
rather not go that route and have to reinstall all my other apps and
settings unless I absolutely have to. Can this problem be recovered from?
Any additional information needed, just ask. Many thanks to all who
respond.

Keith Huff

Sounds like you installed drivers or software for the wrong version of Windows, or
at least the wrong msvcrt.dll file. It's good that you can boot to a command
prompt, as you can fix it from there. You need to replace the msvcrt.dll file that
was installed during the setup of the adapter, with the one from your Windows CD.

You can do this using the EXT command, as described he
http://support.microsoft.com/default...EN-US;129605#7

See here for details on the error, and how to fix it, in the Win98 section of the
article:
PRB: Your Computer Does Not Restart After You Install a Microsoft Visual Basic 6.0
Application That Includes a MSVCRT.dll File:
http://support.microsoft.com/?kbid=330314
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"-ks" wrote in message
6...
Greetings all, I have a problem. I have a Dell laptop running Win98 and
was trying to install a Linksys Wireless-B PCMCIA adapter. After going to
Linksys's site and downloading the latest driver, and installing it,
Windows will not come up fully now. When I boot the computer I get the
Win98 splash screen, then the desktop wallpaper comes up, and right before
the desktop icons appear a dialog box appears with the following...

Error Starting Program

The MSVCRT.DLL file is linked
to missing export NTDLL.DLL:RtlGetNtVersionNumbers.

...Then a lovely white dialog box that say's...

Error loading Explorer.exe

You must reinstall Windows.


The same thing happens in Safe Mode. I am able to get to the command
prompt though. Anyone have a solution other than reinstalling Windows, I'd
rather not go that route and have to reinstall all my other apps and
settings unless I absolutely have to. Can this problem be recovered from?
Any additional information needed, just ask. Many thanks to all who
respond.

Keith Huff

It appears that the installation has replaced your MSVCRT
file with a version that requires an updated NTDLL file,
but has not provided the newer version of NTDLL. You could
try searching the www for the correct version, although
this can be a complicated task, and installing different
versions has to be done with some caution.

-----Original Message-----
Greetings all, I have a problem. I have a Dell laptop
running Win98 and
was trying to install a Linksys Wireless-B PCMCIA
adapter. After going to
Linksys's site and downloading the latest driver, and
installing it,
Windows will not come up fully now. When I boot the
computer I get the
Win98 splash screen, then the desktop wallpaper comes up,
and right before
the desktop icons appear a dialog box appears with the
following...

Error Starting Program

The MSVCRT.DLL file is linked
to missing export NTDLL.DLL:RtlGetNtVersionNumbers.

....Then a lovely white dialog box that say's...

Error loading Explorer.exe

You must reinstall Windows.


The same thing happens in Safe Mode. I am able to get to
the command
prompt though. Anyone have a solution other than
reinstalling Windows, I'd
rather not go that route and have to reinstall all my
other apps and
settings unless I absolutely have to. Can this problem
be recovered from?
Any additional information needed, just ask. Many thanks
to all who
respond.

Keith Huff


.

It's actually probably the other way around ;-)

PRB: Your Computer Does Not Restart After You Install a Microsoft Visual Basic 6.0
Application That Includes a MSVCRT.dll File:
http://support.microsoft.com/?kbid=330314
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


wrote in message
...
It appears that the installation has replaced your MSVCRT
file with a version that requires an updated NTDLL file,
but has not provided the newer version of NTDLL. You could
try searching the www for the correct version, although
this can be a complicated task, and installing different
versions has to be done with some caution.

-----Original Message-----
Greetings all, I have a problem. I have a Dell laptop
running Win98 and
was trying to install a Linksys Wireless-B PCMCIA
adapter. After going to
Linksys's site and downloading the latest driver, and
installing it,
Windows will not come up fully now. When I boot the
computer I get the
Win98 splash screen, then the desktop wallpaper comes up,
and right before
the desktop icons appear a dialog box appears with the
following...

Error Starting Program

The MSVCRT.DLL file is linked
to missing export NTDLL.DLL:RtlGetNtVersionNumbers.

....Then a lovely white dialog box that say's...

Error loading Explorer.exe

You must reinstall Windows.


The same thing happens in Safe Mode. I am able to get to
the command
prompt though. Anyone have a solution other than
reinstalling Windows, I'd
rather not go that route and have to reinstall all my
other apps and
settings unless I absolutely have to. Can this problem
be recovered from?
Any additional information needed, just ask. Many thanks
to all who
respond.

Keith Huff


.

Thanks, will give it a try.

Keith Huff




"glee" wrote in
:

Sounds like you installed drivers or software for the wrong version of
Windows, or at least the wrong msvcrt.dll file. It's good that you
can boot to a command prompt, as you can fix it from there. You need
to replace the msvcrt.dll file that was installed during the setup of
the adapter, with the one from your Windows CD.

You can do this using the EXT command, as described he
http://support.microsoft.com/default...EN-US;129605#7

See here for details on the error, and how to fix it, in the Win98
section of the article:
PRB: Your Computer Does Not Restart After You Install a Microsoft
Visual Basic 6.0 Application That Includes a MSVCRT.dll File:
http://support.microsoft.com/?kbid=330314
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

Normally, the second file in this type of error message is the culprit but I
agree with Glen that msvcrt.dll is the probable cause in this particular
case. But, the proposed fix in the KB article is pretty weak. There are a
lot of newer versions of the msvcrt.dll file than what is on the W98 CD and
restoring the wrong one might fix this problem but cause others like Office
and IE products not working right.

I recommend that OP go to:
http://support.microsoft.com/default...on/dllinfo.asp
and do a search on: msvcrt.dll. On the resulting page, check out the
versions of the .dll by clicking on more information. This will tell you
what programs contain that particular version of the file. If you have that
program installed, that is the version of the msvcrt.dll you should restore
providing there is not an even newer .dll further up the list. (Just
speculating, I think you might find that the version of the file that is
installed is too new and you might have to go down the list to find the
right one.) Once you have identified the version you need, use this
procedure to replace it (assumes the computer is not booting into Windows).

To replace a missing or corrupt file with an original copy, you must locate
the file in the .cab files on your W98 CD or from whatever source media that
contains the file. (Note: the file may not be in a .cab file and if so,
disregard the instructions on .cabs and simply copy the file to a floppy
disk.) Using the machine you are posting with, open Explorer and select the
folder containing the .cab files. Open the Tools menu, click Find, Files and
type: *.Cab in the Named box. Type the name of the wanted file in the
Containing Text box and click Find Now. This lists the .cab file your
wanted file is located in. Double click the .cab file to see what's in it
and right click to extract the wanted file to a floppy disk.

Boot with a floppy start up disk--CDRom support is not required. If you do
not have a start up disk, make one with the Fat32ebd.exe file located on the
W98 CD: tools/mtsutil/fat32ebd.
At the A: prompt, put in the floppy containing the file you extracted.
Assuming you are replacing a .dll file named xyz, type: Copy A:\xyz.dll
C:\windows\system\xyz.dll and hit enter. Once the file is copied,
remove the floppy disk and reboot. While .dll files are filed in the system
folder, other files may be filed elsewhere so make sure you specify the
right folder.

If this does not cure the problem, take a look at the ntdll.file using the
same procedure as above.
--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"glee" wrote in message
...
It's actually probably the other way around ;-)

PRB: Your Computer Does Not Restart After You Install a Microsoft Visual
Basic 6.0
Application That Includes a MSVCRT.dll File:
http://support.microsoft.com/?kbid=330314
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

Eh?
The response was:
It appears that the installation has replaced your MSVCRT file with a
version that requires an updated NTDLL file,

The MS article is:
You receive an error because your setup package installs a version of the
MSVCRT.dll file on your computer that is incompatible with your operating
system

They look the same to me, except that the anonymous response expanded a
little on what the incompatibility actually is.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"glee" wrote in message
...
It's actually probably the other way around ;-)

PRB: Your Computer Does Not Restart After You Install a Microsoft Visual
Basic 6.0
Application That Includes a MSVCRT.dll File:
http://support.microsoft.com/?kbid=330314
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


wrote in message
...
It appears that the installation has replaced your MSVCRT
file with a version that requires an updated NTDLL file,
but has not provided the newer version of NTDLL. You could
try searching the www for the correct version, although
this can be a complicated task, and installing different
versions has to be done with some caution.

-----Original Message-----
Greetings all, I have a problem. I have a Dell laptop
running Win98 and
was trying to install a Linksys Wireless-B PCMCIA
adapter. After going to
Linksys's site and downloading the latest driver, and
installing it,
Windows will not come up fully now. When I boot the
computer I get the
Win98 splash screen, then the desktop wallpaper comes up,
and right before
the desktop icons appear a dialog box appears with the
following...

Error Starting Program

The MSVCRT.DLL file is linked
to missing export NTDLL.DLL:RtlGetNtVersionNumbers.

....Then a lovely white dialog box that say's...

Error loading Explorer.exe

You must reinstall Windows.


The same thing happens in Safe Mode. I am able to get to
the command
prompt though. Anyone have a solution other than
reinstalling Windows, I'd
rather not go that route and have to reinstall all my
other apps and
settings unless I absolutely have to. Can this problem
be recovered from?
Any additional information needed, just ask. Many thanks
to all who
respond.

Keith Huff


.

That's not the way I read the anonymous response, though now i see it =
can be interpreted either way.
=20
Anonymous states:
"...the installation has replaced your MSVCRT file with a version that =
requires an updated NTDLL file, but has not provided the newer version =
of NTDLL. You could try searching the www for the correct version...."

I read it as "searching the www" for an updated NTDLL.DLL, while I =
believe it is MSVCRT.DLL that needs replacing. I presume you read it =
as, search the www for the correct version of MSVCRT.DLL. =20

I am not sure to which file Anonymous is referring. =20
--=20
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Jeff Richards" wrote in message =
...
Eh?
The response was:
It appears that the installation has replaced your MSVCRT file with a=20
version that requires an updated NTDLL file,
=20
The MS article is:
You receive an error because your setup package installs a version of =
the=20
MSVCRT.dll file on your computer that is incompatible with your =
operating=20
system
=20
They look the same to me, except that the anonymous response expanded =
a=20
little on what the incompatibility actually is.
--=20
Jeff Richards
MS MVP (Windows - Shell/User)
"glee" wrote in message=20
...
It's actually probably the other way around ;-)

PRB: Your Computer Does Not Restart After You Install a Microsoft =
Visual=20
Basic 6.0
Application That Includes a MSVCRT.dll File:
http://support.microsoft.com/?kbid=3D330314
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


wrote in message
...
It appears that the installation has replaced your MSVCRT
file with a version that requires an updated NTDLL file,
but has not provided the newer version of NTDLL. You could
try searching the www for the correct version, although
this can be a complicated task, and installing different
versions has to be done with some caution.

-----Original Message-----
Greetings all, I have a problem. I have a Dell laptop
running Win98 and
was trying to install a Linksys Wireless-B PCMCIA
adapter. After going to
Linksys's site and downloading the latest driver, and
installing it,
Windows will not come up fully now. When I boot the
computer I get the
Win98 splash screen, then the desktop wallpaper comes up,
and right before
the desktop icons appear a dialog box appears with the
following...

Error Starting Program

The MSVCRT.DLL file is linked
to missing export NTDLL.DLL:RtlGetNtVersionNumbers.

....Then a lovely white dialog box that say's...

Error loading Explorer.exe

You must reinstall Windows.


The same thing happens in Safe Mode. I am able to get to
the command
prompt though. Anyone have a solution other than
reinstalling Windows, I'd
rather not go that route and have to reinstall all my
other apps and
settings unless I absolutely have to. Can this problem
be recovered from?
Any additional information needed, just ask. Many thanks
to all who
respond.

Keith Huff


.

=20
=20
=20

Yes - I read it as searching for MSVCRT, but it is ambiguous, Perhaps
deliberately so, as it's likely that updating either would fix the problem.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"glee" wrote in message
...
That's not the way I read the anonymous response, though now i see it can be
interpreted either way.

Anonymous states:
"...the installation has replaced your MSVCRT file with a version that
requires an updated NTDLL file, but has not provided the newer version of
NTDLL. You could try searching the www for the correct version...."

I read it as "searching the www" for an updated NTDLL.DLL, while I believe
it is MSVCRT.DLL that needs replacing. I presume you read it as, search the
www for the correct version of MSVCRT.DLL.

I am not sure to which file Anonymous is referring.
--
Glen Ventura, MS MVP W95/98 Systems

I am not aware of any apps that update the Win98/98SE version of ntdll.dll, are you?
All later versions are the ones that come with Windows ME, XP, and 2K (and SBS),
according to the DLL Help Database:
http://support.microsoft.com/default...on/dllinfo.asp

That is why I think it is the msvcrt.dll file that must be replaced.....the Windows
98 version on ntdll.dll does not have the function indicated in the error, and there
is no reason for the msvcrt file to expect a later version with that function to be
on a Win98 machine. At least, that's the way I see it ;-)
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Jeff Richards" wrote in message
...
Yes - I read it as searching for MSVCRT, but it is ambiguous, Perhaps
deliberately so, as it's likely that updating either would fix the problem.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"glee" wrote in message
...
That's not the way I read the anonymous response, though now i see it can be
interpreted either way.

Anonymous states:
"...the installation has replaced your MSVCRT file with a version that
requires an updated NTDLL file, but has not provided the newer version of
NTDLL. You could try searching the www for the correct version...."

I read it as "searching the www" for an updated NTDLL.DLL, while I believe
it is MSVCRT.DLL that needs replacing. I presume you read it as, search the
www for the correct version of MSVCRT.DLL.

I am not sure to which file Anonymous is referring.
--
Glen Ventura, MS MVP W95/98 Systems