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Thread Tools | Display Modes |
#1
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unusual cause of display problem?
I really need some advice and help please.
I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on my hard drive. Some time ago, I downloaded an updated driver for my display adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA as the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users of Rage128 - Std or Pro. Everything worked like a dream. Then about 7 days ago, a problem. I was not at the PC when it happened but apparently, whilst on the net, there was apparently "a Java something" and "a kernel something error" one after the other, resulting in a shutdown. I restarted in safe mode, disabled AVG and Zone Alarms, and then ran AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just one problem when I did all of this, my Enditall program froze when closing programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, I have been unable to move the display settings from 640x480 since that time. I have deleted and re-installed the driver on 5 occasions and tried different settings for the Graphics Accelerator. I also tried the previous driver and others, again on several occasions with the same result. I have re-installed DirectX and also replaced the kernel.dll file with a new copy. I have checked to ensure that the ddraw.dll file is the same version as DirectX. I have also tried many other things. Some clues which may or may not help. 1. None of the Windows or DirectX troubleshooters will work after the first page. You click one of the stated problems and the part of the screen goes white. 2. Enditall program continued to freeze and so I deleted it properly. 3. In Direct X, the Direct3D Acceleration is shown as Not Available (don't know whether it was before). 4. In Internet Options Advanced, there are checks in the boxes for the following Java related stuff. "Use JRE 150.0_04 for applet" and also under MS VM "JIT compiler for vm enabled" I have not attempted to delete or reinstall any Java stuff because I would not know where to start or what to do! 5. Compared with a friend's comparable but not identical PC, there are some differences in the registry as follows, - all under the HKEY_CURRENT_CONFIG\DISPLAY SETTINGS His shows "Advanced" "0" ; mine does not show "Advanced" His shows "Resolution" "1024.768"; mine "640.480" His shows "SWCursor" "1" ; mine does not show "SWCursor" Mine shows "Upgradetodefault" "" ; his has no entry like this. Initially, I was 99.99% certain that it was a driver/DirectX problem. I am now beginning to wonder if the problem lies elsewhere. Would appreciate any help from anywhere. Thanks in advance Flusters |
#2
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When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. Boot to safe mode and in device manager, remove all instances of the display adapter. Reboot and when the display adapter is detected, get ready with the driver disk (or whatever you have). -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "flusters" wrote in message ... I really need some advice and help please. I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on my hard drive. Some time ago, I downloaded an updated driver for my display adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA as the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users of Rage128 - Std or Pro. Everything worked like a dream. Then about 7 days ago, a problem. I was not at the PC when it happened but apparently, whilst on the net, there was apparently "a Java something" and "a kernel something error" one after the other, resulting in a shutdown. I restarted in safe mode, disabled AVG and Zone Alarms, and then ran AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just one problem when I did all of this, my Enditall program froze when closing programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, I have been unable to move the display settings from 640x480 since that time. I have deleted and re-installed the driver on 5 occasions and tried different settings for the Graphics Accelerator. I also tried the previous driver and others, again on several occasions with the same result. I have re-installed DirectX and also replaced the kernel.dll file with a new copy. I have checked to ensure that the ddraw.dll file is the same version as DirectX. I have also tried many other things. Some clues which may or may not help. 1. None of the Windows or DirectX troubleshooters will work after the first page. You click one of the stated problems and the part of the screen goes white. 2. Enditall program continued to freeze and so I deleted it properly. 3. In Direct X, the Direct3D Acceleration is shown as Not Available (don't know whether it was before). 4. In Internet Options Advanced, there are checks in the boxes for the following Java related stuff. "Use JRE 150.0_04 for applet" and also under MS VM "JIT compiler for vm enabled" I have not attempted to delete or reinstall any Java stuff because I would not know where to start or what to do! 5. Compared with a friend's comparable but not identical PC, there are some differences in the registry as follows, - all under the HKEY_CURRENT_CONFIG\DISPLAY SETTINGS His shows "Advanced" "0" ; mine does not show "Advanced" His shows "Resolution" "1024.768"; mine "640.480" His shows "SWCursor" "1" ; mine does not show "SWCursor" Mine shows "Upgradetodefault" "" ; his has no entry like this. Initially, I was 99.99% certain that it was a driver/DirectX problem. I am now beginning to wonder if the problem lies elsewhere. Would appreciate any help from anywhere. Thanks in advance Flusters |
#3
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Ron
Thanks very much for your suggestions. I understand what you are saying. It is entirely logical but unfortunately, I tried this before and have tried this again following your exact procedure, with two different drivers and the result is as before. I have also downloaded the drivers again and tried that. This is why I posed the original question, what is causing the problem which stops either of the correct drivers allowing the resolution to be changed? Could one of the other things e.g. Java, DirectX, missing Help Files, other drivers, this or other Registry Settings, have caused the problem and until that problem is corrected, the driver will not work properly? I am now at the praying stage and hope that you or one of your co-experts might shed some light on this. Thanks Flusters "Ron Badour" wrote in message ... When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. Boot to safe mode and in device manager, remove all instances of the display adapter. Reboot and when the display adapter is detected, get ready with the driver disk (or whatever you have). -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "flusters" wrote in message ... I really need some advice and help please. I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on my hard drive. Some time ago, I downloaded an updated driver for my display adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA as the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users of Rage128 - Std or Pro. Everything worked like a dream. Then about 7 days ago, a problem. I was not at the PC when it happened but apparently, whilst on the net, there was apparently "a Java something" and "a kernel something error" one after the other, resulting in a shutdown. I restarted in safe mode, disabled AVG and Zone Alarms, and then ran AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just one problem when I did all of this, my Enditall program froze when closing programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, I have been unable to move the display settings from 640x480 since that time. I have deleted and re-installed the driver on 5 occasions and tried different settings for the Graphics Accelerator. I also tried the previous driver and others, again on several occasions with the same result. I have re-installed DirectX and also replaced the kernel.dll file with a new copy. I have checked to ensure that the ddraw.dll file is the same version as DirectX. I have also tried many other things. Some clues which may or may not help. 1. None of the Windows or DirectX troubleshooters will work after the first page. You click one of the stated problems and the part of the screen goes white. 2. Enditall program continued to freeze and so I deleted it properly. 3. In Direct X, the Direct3D Acceleration is shown as Not Available (don't know whether it was before). 4. In Internet Options Advanced, there are checks in the boxes for the following Java related stuff. "Use JRE 150.0_04 for applet" and also under MS VM "JIT compiler for vm enabled" I have not attempted to delete or reinstall any Java stuff because I would not know where to start or what to do! 5. Compared with a friend's comparable but not identical PC, there are some differences in the registry as follows, - all under the HKEY_CURRENT_CONFIG\DISPLAY SETTINGS His shows "Advanced" "0" ; mine does not show "Advanced" His shows "Resolution" "1024.768"; mine "640.480" His shows "SWCursor" "1" ; mine does not show "SWCursor" Mine shows "Upgradetodefault" "" ; his has no entry like this. Initially, I was 99.99% certain that it was a driver/DirectX problem. I am now beginning to wonder if the problem lies elsewhere. Would appreciate any help from anywhere. Thanks in advance Flusters |
#4
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Can it be...?...
"START button, Run, MSConfig, Advanced button". If checked, then uncheck "VGA 640x480x16", & reboot. Did you use Enditall to close Scandisk & Defrag? That could be bad. But how could both have been running at the same time? -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "flusters" wrote in message ... | Ron | Thanks very much for your suggestions. I understand what you are saying. It | is entirely logical but unfortunately, I tried this before and have tried | this again following your exact procedure, with two different drivers and | the result is as before. I have also downloaded the drivers again and tried | that. | This is why I posed the original question, what is causing the problem which | stops either of the correct drivers allowing the resolution to be changed? | Could one of the other things e.g. Java, DirectX, missing Help Files, other | drivers, this or other Registry Settings, have caused the problem and until | that problem is corrected, the driver will not work properly? | I am now at the praying stage and hope that you or one of your co-experts | might shed some light on this. | Thanks | Flusters | | "Ron Badour" wrote in message | ... | When the correct screen resolution (screen area) or the right number of | colors are not available choices in display properties, settings tab, then | it is a good bet you do not have the right driver installed for your | display | adapter. Boot to safe mode and in device manager, remove all instances of | the display adapter. Reboot and when the display adapter is detected, get | ready with the driver disk (or whatever you have). | -- | Regards | | | Ron Badour, MS MVP for W98 | Tips: http://home.satx.rr.com/badour | Knowledge Base Info: | http://support.microsoft.com/default.aspx?pr=kbinfo | | | | "flusters" wrote in message | ... | I really need some advice and help please. | | I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on | my | hard drive. Some time ago, I downloaded an updated driver for my display | adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA | as | the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users | of | Rage128 - Std or Pro. Everything worked like a dream. | | Then about 7 days ago, a problem. I was not at the PC when it happened | but | apparently, whilst on the net, there was apparently "a Java something" | and | "a kernel something error" one after the other, resulting in a shutdown. | I | restarted in safe mode, disabled AVG and Zone Alarms, and then ran | AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. | Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just | one | problem when I did all of this, my Enditall program froze when closing | programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, | I | have been unable to move the display settings from 640x480 since that | time. | I have deleted and re-installed the driver on 5 occasions and tried | different settings for the Graphics Accelerator. I also tried the | previous | driver and others, again on several occasions with the same result. I | have | re-installed DirectX and also replaced the kernel.dll file with a new | copy. | I have checked to ensure that the ddraw.dll file is the same version as | DirectX. I have also tried many other things. | | Some clues which may or may not help. | 1. None of the Windows or DirectX troubleshooters will work after the | first page. You click one of the stated problems and the part of the | screen | goes white. | 2. Enditall program continued to freeze and so I deleted it properly. | 3. In Direct X, the Direct3D Acceleration is shown as Not Available | (don't know whether it was before). | 4. In Internet Options Advanced, there are checks in the boxes for | the | following Java related stuff. "Use JRE 150.0_04 for applet" and also | under | MS VM "JIT compiler for vm enabled" I have not attempted to delete or | reinstall any Java stuff because I would not know where to start or what | to | do! | 5. Compared with a friend's comparable but not identical PC, there | are | some differences in the registry as follows, - all under the | HKEY_CURRENT_CONFIG\DISPLAY SETTINGS | His shows "Advanced" "0" ; mine does not show "Advanced" | His shows "Resolution" "1024.768"; mine "640.480" | His shows "SWCursor" "1" ; mine does not show "SWCursor" | Mine shows "Upgradetodefault" "" ; his has no entry like | this. | | Initially, I was 99.99% certain that it was a driver/DirectX problem. I | am | now beginning to wonder if the problem lies elsewhere. | | Would appreciate any help from anywhere. | | Thanks in advance | | Flusters | | | | | | | | | | | | |
#5
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Just to make sure we are on the same page, did you remove all the devices
while in **safe** mode? There can be crap loaded that only shows up in safe mode which might be working counter to the drivers you are installing. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "flusters" wrote in message ... Ron Thanks very much for your suggestions. I understand what you are saying. It is entirely logical but unfortunately, I tried this before and have tried this again following your exact procedure, with two different drivers and the result is as before. I have also downloaded the drivers again and tried that. This is why I posed the original question, what is causing the problem which stops either of the correct drivers allowing the resolution to be changed? Could one of the other things e.g. Java, DirectX, missing Help Files, other drivers, this or other Registry Settings, have caused the problem and until that problem is corrected, the driver will not work properly? I am now at the praying stage and hope that you or one of your co-experts might shed some light on this. Thanks Flusters "Ron Badour" wrote in message ... When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. Boot to safe mode and in device manager, remove all instances of the display adapter. Reboot and when the display adapter is detected, get ready with the driver disk (or whatever you have). -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "flusters" wrote in message ... I really need some advice and help please. I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on my hard drive. Some time ago, I downloaded an updated driver for my display adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA as the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users of Rage128 - Std or Pro. Everything worked like a dream. Then about 7 days ago, a problem. I was not at the PC when it happened but apparently, whilst on the net, there was apparently "a Java something" and "a kernel something error" one after the other, resulting in a shutdown. I restarted in safe mode, disabled AVG and Zone Alarms, and then ran AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just one problem when I did all of this, my Enditall program froze when closing programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, I have been unable to move the display settings from 640x480 since that time. I have deleted and re-installed the driver on 5 occasions and tried different settings for the Graphics Accelerator. I also tried the previous driver and others, again on several occasions with the same result. I have re-installed DirectX and also replaced the kernel.dll file with a new copy. I have checked to ensure that the ddraw.dll file is the same version as DirectX. I have also tried many other things. Some clues which may or may not help. 1. None of the Windows or DirectX troubleshooters will work after the first page. You click one of the stated problems and the part of the screen goes white. 2. Enditall program continued to freeze and so I deleted it properly. 3. In Direct X, the Direct3D Acceleration is shown as Not Available (don't know whether it was before). 4. In Internet Options Advanced, there are checks in the boxes for the following Java related stuff. "Use JRE 150.0_04 for applet" and also under MS VM "JIT compiler for vm enabled" I have not attempted to delete or reinstall any Java stuff because I would not know where to start or what to do! 5. Compared with a friend's comparable but not identical PC, there are some differences in the registry as follows, - all under the HKEY_CURRENT_CONFIG\DISPLAY SETTINGS His shows "Advanced" "0" ; mine does not show "Advanced" His shows "Resolution" "1024.768"; mine "640.480" His shows "SWCursor" "1" ; mine does not show "SWCursor" Mine shows "Upgradetodefault" "" ; his has no entry like this. Initially, I was 99.99% certain that it was a driver/DirectX problem. I am now beginning to wonder if the problem lies elsewhere. Would appreciate any help from anywhere. Thanks in advance Flusters |
#6
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PCR
Thank you, thank you, thank you. Without your first suggestion, I would have remained in the dark and the mystery unsolved. Following it through has produced a result! On MSConfig, Advanced button, the "VGA 640x480x16" box was not only checked but greyed out, so that it could not be changed on that screen. I rechecked on Control PanelSystemDisplay and my correct driver was shown as working. (The same was true of each time that I tried a different driver, the new driver was shown and shown as working on this screen as well as DisplaySettingsAdvancedAdaptor.) So I checked the sys.ini screen under Boot and sure enough the display driver was vga.drv. I changed this to pnpdrvr.drv. Saved and rebooted. After reboot, the VGA 640x480x16 check on the advanced screen had disappeared and was not greyed out. This allowed the "new" driver which had been shown as working to actually work and I my screen dimensions are fine now. I have just been told that if I had not changed the sys.ini setting for this, I would have continued forever with 640x480!! It might be sensible to add this to your list of possible answers for others who have spent days in safe mode deleting different drivers without any success. Re Enditall, no I used it for years to close programs prior to running Scandisk and Defrag. It is now deleted, so does any one know of a utility which will close running programs? One last point. After this was resolved, I got a/the java error message!! The first lines said "An unexpected error has been detected by HotSpot Virtual Machine: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d00d6c3, pid=-192067, tid=4294427629 # # Java VM: Java HotSpot(TM) Client VM (1.5.0_04-b05 mixed mode) # Problematic frame: # C [AWT.DLL+0xd6c3] #" I don't want to annoy anyone by posting to this group, so unless the above is obvious to anyone, I think I should post the whole (long) error message to a Java VM group so that I know what or what not to do. Anyway, I am most grateful to you and also Ron for your help and guidance. Flusters "PCR" wrote in message ... Can it be...?... "START button, Run, MSConfig, Advanced button". If checked, then uncheck "VGA 640x480x16", & reboot. Did you use Enditall to close Scandisk & Defrag? That could be bad. But how could both have been running at the same time? -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "flusters" wrote in message ... | Ron | Thanks very much for your suggestions. I understand what you are saying. It | is entirely logical but unfortunately, I tried this before and have tried | this again following your exact procedure, with two different drivers and | the result is as before. I have also downloaded the drivers again and tried | that. | This is why I posed the original question, what is causing the problem which | stops either of the correct drivers allowing the resolution to be changed? | Could one of the other things e.g. Java, DirectX, missing Help Files, other | drivers, this or other Registry Settings, have caused the problem and until | that problem is corrected, the driver will not work properly? | I am now at the praying stage and hope that you or one of your co-experts | might shed some light on this. | Thanks | Flusters | | "Ron Badour" wrote in message | ... | When the correct screen resolution (screen area) or the right number of | colors are not available choices in display properties, settings tab, then | it is a good bet you do not have the right driver installed for your | display | adapter. Boot to safe mode and in device manager, remove all instances of | the display adapter. Reboot and when the display adapter is detected, get | ready with the driver disk (or whatever you have). | -- | Regards | | | Ron Badour, MS MVP for W98 | Tips: http://home.satx.rr.com/badour | Knowledge Base Info: | http://support.microsoft.com/default.aspx?pr=kbinfo | | | | "flusters" wrote in message | ... | I really need some advice and help please. | | I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on | my | hard drive. Some time ago, I downloaded an updated driver for my display | adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA | as | the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users | of | Rage128 - Std or Pro. Everything worked like a dream. | | Then about 7 days ago, a problem. I was not at the PC when it happened | but | apparently, whilst on the net, there was apparently "a Java something" | and | "a kernel something error" one after the other, resulting in a shutdown. | I | restarted in safe mode, disabled AVG and Zone Alarms, and then ran | AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. | Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just | one | problem when I did all of this, my Enditall program froze when closing | programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, | I | have been unable to move the display settings from 640x480 since that | time. | I have deleted and re-installed the driver on 5 occasions and tried | different settings for the Graphics Accelerator. I also tried the | previous | driver and others, again on several occasions with the same result. I | have | re-installed DirectX and also replaced the kernel.dll file with a new | copy. | I have checked to ensure that the ddraw.dll file is the same version as | DirectX. I have also tried many other things. | | Some clues which may or may not help. | 1. None of the Windows or DirectX troubleshooters will work after the | first page. You click one of the stated problems and the part of the | screen | goes white. | 2. Enditall program continued to freeze and so I deleted it properly. | 3. In Direct X, the Direct3D Acceleration is shown as Not Available | (don't know whether it was before). | 4. In Internet Options Advanced, there are checks in the boxes for | the | following Java related stuff. "Use JRE 150.0_04 for applet" and also | under | MS VM "JIT compiler for vm enabled" I have not attempted to delete or | reinstall any Java stuff because I would not know where to start or what | to | do! | 5. Compared with a friend's comparable but not identical PC, there | are | some differences in the registry as follows, - all under the | HKEY_CURRENT_CONFIG\DISPLAY SETTINGS | His shows "Advanced" "0" ; mine does not show "Advanced" | His shows "Resolution" "1024.768"; mine "640.480" | His shows "SWCursor" "1" ; mine does not show "SWCursor" | Mine shows "Upgradetodefault" "" ; his has no entry like | this. | | Initially, I was 99.99% certain that it was a driver/DirectX problem. I | am | now beginning to wonder if the problem lies elsewhere. | | Would appreciate any help from anywhere. | | Thanks in advance | | Flusters | | | | | | | | | | | | |
#7
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Ron
I really appreciated your help on this. Problem is now resolved - see my message to your co-expert PCR I would still like to know what was the cause or trigger for those changed settings but hey, its working. Thanks very much again. Flusters "Ron Badour" wrote in message ... Just to make sure we are on the same page, did you remove all the devices while in **safe** mode? There can be crap loaded that only shows up in safe mode which might be working counter to the drivers you are installing. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "flusters" wrote in message ... Ron Thanks very much for your suggestions. I understand what you are saying. It is entirely logical but unfortunately, I tried this before and have tried this again following your exact procedure, with two different drivers and the result is as before. I have also downloaded the drivers again and tried that. This is why I posed the original question, what is causing the problem which stops either of the correct drivers allowing the resolution to be changed? Could one of the other things e.g. Java, DirectX, missing Help Files, other drivers, this or other Registry Settings, have caused the problem and until that problem is corrected, the driver will not work properly? I am now at the praying stage and hope that you or one of your co-experts might shed some light on this. Thanks Flusters "Ron Badour" wrote in message ... When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. Boot to safe mode and in device manager, remove all instances of the display adapter. Reboot and when the display adapter is detected, get ready with the driver disk (or whatever you have). -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "flusters" wrote in message ... I really need some advice and help please. I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free space on my hard drive. Some time ago, I downloaded an updated driver for my display adapter (the ATI Rage 128 VR SD AGP). It was the ATI WMER1284137192 (AKA as the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and users of Rage128 - Std or Pro. Everything worked like a dream. Then about 7 days ago, a problem. I was not at the PC when it happened but apparently, whilst on the net, there was apparently "a Java something" and "a kernel something error" one after the other, resulting in a shutdown. I restarted in safe mode, disabled AVG and Zone Alarms, and then ran AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also SpyBlaster. Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. Just one problem when I did all of this, my Enditall program froze when closing programs for Scan Disk and Defrag. I then rebooted. To cut a saga short, I have been unable to move the display settings from 640x480 since that time. I have deleted and re-installed the driver on 5 occasions and tried different settings for the Graphics Accelerator. I also tried the previous driver and others, again on several occasions with the same result. I have re-installed DirectX and also replaced the kernel.dll file with a new copy. I have checked to ensure that the ddraw.dll file is the same version as DirectX. I have also tried many other things. Some clues which may or may not help. 1. None of the Windows or DirectX troubleshooters will work after the first page. You click one of the stated problems and the part of the screen goes white. 2. Enditall program continued to freeze and so I deleted it properly. 3. In Direct X, the Direct3D Acceleration is shown as Not Available (don't know whether it was before). 4. In Internet Options Advanced, there are checks in the boxes for the following Java related stuff. "Use JRE 150.0_04 for applet" and also under MS VM "JIT compiler for vm enabled" I have not attempted to delete or reinstall any Java stuff because I would not know where to start or what to do! 5. Compared with a friend's comparable but not identical PC, there are some differences in the registry as follows, - all under the HKEY_CURRENT_CONFIG\DISPLAY SETTINGS His shows "Advanced" "0" ; mine does not show "Advanced" His shows "Resolution" "1024.768"; mine "640.480" His shows "SWCursor" "1" ; mine does not show "SWCursor" Mine shows "Upgradetodefault" "" ; his has no entry like this. Initially, I was 99.99% certain that it was a driver/DirectX problem. I am now beginning to wonder if the problem lies elsewhere. Would appreciate any help from anywhere. Thanks in advance Flusters |
#8
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You are welcome. That's "System.ini, [Boot] section", where, yea, mine
reads: "display.drv=pnpdrvr.drv". And I'll try to keep this in mind for the next victim, OK. Hmmm, you say you are ATI Rage? Is that the same as...?... • "Fatal Exception 0D" Using ATI All-in-Wonder Pro Video Adapter (192803) - After you install the ATI All-In-Wonder Pro video adapter drivers version 5.0 or later provided by ATI, you may receive the following error message on a blue screen: A Fatal Exception 0D has occurred. Press any key to continue. This behavior can... http://support.microsoft.com/default...b;en-us;192803 It seems some display adapter installations do require one to play with that line. However, let it be, now that all seems OK. Anyhow, the article does not suspect you were originally "vga.drv". I'm thinking perhaps one day you turned off PNP (Plug & Play), & it was that which set you to "vga.drv". Or can it be it happens when one chooses "Standard VGA" for one's display adapter? Then, reinstalling your ATI Rage should have set it back, but it needed a little help apparently to do so. Glad you are well. Maybe start a new thread on the JAVA question. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "flusters" wrote in message ... | PCR | | Thank you, thank you, thank you. Without your first suggestion, I would have | remained in the dark and the mystery unsolved. Following it through has | produced a result! | | On MSConfig, Advanced button, the "VGA 640x480x16" box was not only checked | but greyed out, so that it could not be changed on that screen. I rechecked | on Control PanelSystemDisplay and my correct driver was shown as working. | (The same was true of each time that I tried a different driver, the new | driver was shown and shown as working on this screen as well as | DisplaySettingsAdvancedAdaptor.) | | So I checked the sys.ini screen under Boot and sure enough the display | driver was vga.drv. I changed this to pnpdrvr.drv. Saved and rebooted. After | reboot, the VGA 640x480x16 check on the advanced screen had disappeared and | was not greyed out. This allowed the "new" driver which had been shown as | working to actually work and I my screen dimensions are fine now. | | I have just been told that if I had not changed the sys.ini setting for | this, I would have continued forever with 640x480!! It might be sensible to | add this to your list of possible answers for others who have spent days in | safe mode deleting different drivers without any success. | | Re Enditall, no I used it for years to close programs prior to running | Scandisk and Defrag. It is now deleted, so does any one know of a utility | which will close running programs? | | One last point. After this was resolved, I got a/the java error message!! | The first lines said | | "An unexpected error has been detected by HotSpot Virtual Machine: | # | # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d00d6c3, pid=-192067, | tid=4294427629 | # | # Java VM: Java HotSpot(TM) Client VM (1.5.0_04-b05 mixed mode) | # Problematic frame: | # C [AWT.DLL+0xd6c3] | #" | | I don't want to annoy anyone by posting to this group, so unless the above | is obvious to anyone, I think I should post the whole (long) error message | to a Java VM group so that I know what or what not to do. | | Anyway, I am most grateful to you and also Ron for your help and guidance. | | Flusters | | | "PCR" wrote in message | ... | Can it be...?... | | "START button, Run, MSConfig, Advanced button". If checked, then uncheck | "VGA 640x480x16", & reboot. | | Did you use Enditall to close Scandisk & Defrag? That could be bad. But | how could both have been running at the same time? | | | -- | Thanks or Good Luck, | There may be humor in this post, and, | Naturally, you will not sue, | should things get worse after this, | PCR | | "flusters" wrote in message | ... | | Ron | | Thanks very much for your suggestions. I understand what you are | saying. It | | is entirely logical but unfortunately, I tried this before and have | tried | | this again following your exact procedure, with two different drivers | and | | the result is as before. I have also downloaded the drivers again and | tried | | that. | | This is why I posed the original question, what is causing the problem | which | | stops either of the correct drivers allowing the resolution to be | changed? | | Could one of the other things e.g. Java, DirectX, missing Help Files, | other | | drivers, this or other Registry Settings, have caused the problem and | until | | that problem is corrected, the driver will not work properly? | | I am now at the praying stage and hope that you or one of your | co-experts | | might shed some light on this. | | Thanks | | Flusters | | | | "Ron Badour" wrote in message | | ... | | When the correct screen resolution (screen area) or the right number | of | | colors are not available choices in display properties, settings | tab, then | | it is a good bet you do not have the right driver installed for your | | display | | adapter. Boot to safe mode and in device manager, remove all | instances of | | the display adapter. Reboot and when the display adapter is | detected, get | | ready with the driver disk (or whatever you have). | | -- | | Regards | | | | | | Ron Badour, MS MVP for W98 | | Tips: http://home.satx.rr.com/badour | | Knowledge Base Info: | | http://support.microsoft.com/default.aspx?pr=kbinfo | | | | | | | | "flusters" wrote in message | | ... | | I really need some advice and help please. | | | | I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free | space on | | my | | hard drive. Some time ago, I downloaded an updated driver for my | display | | adapter (the ATI Rage 128 VR SD AGP). It was the ATI | WMER1284137192 (AKA | | as | | the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and | users | | of | | Rage128 - Std or Pro. Everything worked like a dream. | | | | Then about 7 days ago, a problem. I was not at the PC when it | happened | | but | | apparently, whilst on the net, there was apparently "a Java | something" | | and | | "a kernel something error" one after the other, resulting in a | shutdown. | | I | | restarted in safe mode, disabled AVG and Zone Alarms, and then ran | | AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also | SpyBlaster. | | Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. | Just | | one | | problem when I did all of this, my Enditall program froze when | closing | | programs for Scan Disk and Defrag. I then rebooted. To cut a saga | short, | | I | | have been unable to move the display settings from 640x480 since | that | | time. | | I have deleted and re-installed the driver on 5 occasions and | tried | | different settings for the Graphics Accelerator. I also tried the | | previous | | driver and others, again on several occasions with the same | result. I | | have | | re-installed DirectX and also replaced the kernel.dll file with a | new | | copy. | | I have checked to ensure that the ddraw.dll file is the same | version as | | DirectX. I have also tried many other things. | | | | Some clues which may or may not help. | | 1. None of the Windows or DirectX troubleshooters will work | after the | | first page. You click one of the stated problems and the part of | the | | screen | | goes white. | | 2. Enditall program continued to freeze and so I deleted it | properly. | | 3. In Direct X, the Direct3D Acceleration is shown as Not | Available | | (don't know whether it was before). | | 4. In Internet Options Advanced, there are checks in the boxes | for | | the | | following Java related stuff. "Use JRE 150.0_04 for applet" and | also | | under | | MS VM "JIT compiler for vm enabled" I have not attempted to delete | or | | reinstall any Java stuff because I would not know where to start | or what | | to | | do! | | 5. Compared with a friend's comparable but not identical PC, | there | | are | | some differences in the registry as follows, - all under the | | HKEY_CURRENT_CONFIG\DISPLAY SETTINGS | | His shows "Advanced" "0" ; mine does not show | "Advanced" | | His shows "Resolution" "1024.768"; mine "640.480" | | His shows "SWCursor" "1" ; mine does not show | "SWCursor" | | Mine shows "Upgradetodefault" "" ; his has no entry | like | | this. | | | | Initially, I was 99.99% certain that it was a driver/DirectX | problem. I | | am | | now beginning to wonder if the problem lies elsewhere. | | | | Would appreciate any help from anywhere. | | | | Thanks in advance | | | | Flusters | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
#9
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No it is not the same ATI adapter - the first was the ATI Rage 128 VR AGP
(supplied by Gateway), the second the ATI Xpert99/Xpert 2000 supplied by ATI. The cause will be a mystery as will why it refused to move. All we know for a fact is that everything had been perfect until the problem started after the two consecutive "kernel and Java" error messages and subsequent crash when using IE6. Have posted the Java message to the Java VM site but awaiting a response. Thanks again Flusters "PCR" wrote in message ... You are welcome. That's "System.ini, [Boot] section", where, yea, mine reads: "display.drv=pnpdrvr.drv". And I'll try to keep this in mind for the next victim, OK. Hmmm, you say you are ATI Rage? Is that the same as...?... . "Fatal Exception 0D" Using ATI All-in-Wonder Pro Video Adapter (192803) - After you install the ATI All-In-Wonder Pro video adapter drivers version 5.0 or later provided by ATI, you may receive the following error message on a blue screen: A Fatal Exception 0D has occurred. Press any key to continue. This behavior can... http://support.microsoft.com/default...b;en-us;192803 It seems some display adapter installations do require one to play with that line. However, let it be, now that all seems OK. Anyhow, the article does not suspect you were originally "vga.drv". I'm thinking perhaps one day you turned off PNP (Plug & Play), & it was that which set you to "vga.drv". Or can it be it happens when one chooses "Standard VGA" for one's display adapter? Then, reinstalling your ATI Rage should have set it back, but it needed a little help apparently to do so. Glad you are well. Maybe start a new thread on the JAVA question. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "flusters" wrote in message ... | PCR | | Thank you, thank you, thank you. Without your first suggestion, I would have | remained in the dark and the mystery unsolved. Following it through has | produced a result! | | On MSConfig, Advanced button, the "VGA 640x480x16" box was not only checked | but greyed out, so that it could not be changed on that screen. I rechecked | on Control PanelSystemDisplay and my correct driver was shown as working. | (The same was true of each time that I tried a different driver, the new | driver was shown and shown as working on this screen as well as | DisplaySettingsAdvancedAdaptor.) | | So I checked the sys.ini screen under Boot and sure enough the display | driver was vga.drv. I changed this to pnpdrvr.drv. Saved and rebooted. After | reboot, the VGA 640x480x16 check on the advanced screen had disappeared and | was not greyed out. This allowed the "new" driver which had been shown as | working to actually work and I my screen dimensions are fine now. | | I have just been told that if I had not changed the sys.ini setting for | this, I would have continued forever with 640x480!! It might be sensible to | add this to your list of possible answers for others who have spent days in | safe mode deleting different drivers without any success. | | Re Enditall, no I used it for years to close programs prior to running | Scandisk and Defrag. It is now deleted, so does any one know of a utility | which will close running programs? | | One last point. After this was resolved, I got a/the java error message!! | The first lines said | | "An unexpected error has been detected by HotSpot Virtual Machine: | # | # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d00d6c3, pid=-192067, | tid=4294427629 | # | # Java VM: Java HotSpot(TM) Client VM (1.5.0_04-b05 mixed mode) | # Problematic frame: | # C [AWT.DLL+0xd6c3] | #" | | I don't want to annoy anyone by posting to this group, so unless the above | is obvious to anyone, I think I should post the whole (long) error message | to a Java VM group so that I know what or what not to do. | | Anyway, I am most grateful to you and also Ron for your help and guidance. | | Flusters | | | "PCR" wrote in message | ... | Can it be...?... | | "START button, Run, MSConfig, Advanced button". If checked, then uncheck | "VGA 640x480x16", & reboot. | | Did you use Enditall to close Scandisk & Defrag? That could be bad. But | how could both have been running at the same time? | | | -- | Thanks or Good Luck, | There may be humor in this post, and, | Naturally, you will not sue, | should things get worse after this, | PCR | | "flusters" wrote in message | ... | | Ron | | Thanks very much for your suggestions. I understand what you are | saying. It | | is entirely logical but unfortunately, I tried this before and have | tried | | this again following your exact procedure, with two different drivers | and | | the result is as before. I have also downloaded the drivers again and | tried | | that. | | This is why I posed the original question, what is causing the problem | which | | stops either of the correct drivers allowing the resolution to be | changed? | | Could one of the other things e.g. Java, DirectX, missing Help Files, | other | | drivers, this or other Registry Settings, have caused the problem and | until | | that problem is corrected, the driver will not work properly? | | I am now at the praying stage and hope that you or one of your | co-experts | | might shed some light on this. | | Thanks | | Flusters | | | | "Ron Badour" wrote in message | | ... | | When the correct screen resolution (screen area) or the right number | of | | colors are not available choices in display properties, settings | tab, then | | it is a good bet you do not have the right driver installed for your | | display | | adapter. Boot to safe mode and in device manager, remove all | instances of | | the display adapter. Reboot and when the display adapter is | detected, get | | ready with the driver disk (or whatever you have). | | -- | | Regards | | | | | | Ron Badour, MS MVP for W98 | | Tips: http://home.satx.rr.com/badour | | Knowledge Base Info: | | http://support.microsoft.com/default.aspx?pr=kbinfo | | | | | | | | "flusters" wrote in message | | ... | | I really need some advice and help please. | | | | I am using W98SE, Pentium 111(500mhz), 512Mb ram with 12Gb free | space on | | my | | hard drive. Some time ago, I downloaded an updated driver for my | display | | adapter (the ATI Rage 128 VR SD AGP). It was the ATI | WMER1284137192 (AKA | | as | | the Xpert/Xpert 2000 adaptor which ATI recommended for W98SE and | users | | of | | Rage128 - Std or Pro. Everything worked like a dream. | | | | Then about 7 days ago, a problem. I was not at the PC when it | happened | | but | | apparently, whilst on the net, there was apparently "a Java | something" | | and | | "a kernel something error" one after the other, resulting in a | shutdown. | | I | | restarted in safe mode, disabled AVG and Zone Alarms, and then ran | | AdAwareSE, CWShredder, SpyBot, CCleaner, PCBugDoctor , also | SpyBlaster. | | Then Scan Disk and Defrag. Then repaired IE6. Everything was OK. | Just | | one | | problem when I did all of this, my Enditall program froze when | closing | | programs for Scan Disk and Defrag. I then rebooted. To cut a saga | short, | | I | | have been unable to move the display settings from 640x480 since | that | | time. | | I have deleted and re-installed the driver on 5 occasions and | tried | | different settings for the Graphics Accelerator. I also tried the | | previous | | driver and others, again on several occasions with the same | result. I | | have | | re-installed DirectX and also replaced the kernel.dll file with a | new | | copy. | | I have checked to ensure that the ddraw.dll file is the same | version as | | DirectX. I have also tried many other things. | | | | Some clues which may or may not help. | | 1. None of the Windows or DirectX troubleshooters will work | after the | | first page. You click one of the stated problems and the part of | the | | screen | | goes white. | | 2. Enditall program continued to freeze and so I deleted it | properly. | | 3. In Direct X, the Direct3D Acceleration is shown as Not | Available | | (don't know whether it was before). | | 4. In Internet Options Advanced, there are checks in the boxes | for | | the | | following Java related stuff. "Use JRE 150.0_04 for applet" and | also | | under | | MS VM "JIT compiler for vm enabled" I have not attempted to delete | or | | reinstall any Java stuff because I would not know where to start | or what | | to | | do! | | 5. Compared with a friend's comparable but not identical PC, | there | | are | | some differences in the registry as follows, - all under the | | HKEY_CURRENT_CONFIG\DISPLAY SETTINGS | | His shows "Advanced" "0" ; mine does not show | "Advanced" | | His shows "Resolution" "1024.768"; mine "640.480" | | His shows "SWCursor" "1" ; mine does not show | "SWCursor" | | Mine shows "Upgradetodefault" "" ; his has no entry | like | | this. | | | | Initially, I was 99.99% certain that it was a driver/DirectX | problem. I | | am | | now beginning to wonder if the problem lies elsewhere. | | | | Would appreciate any help from anywhere. | | | | Thanks in advance | | | | Flusters | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
#10
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Well, anyway, I have read that the display adapter needs special
attention to reinstall. It shouldn't simply be removed in Device Manager, but it first must be set to Standard VGA, thus... (but don't go playing with it now)... http://support.microsoft.com/?kbid=127139 Troubleshooting Video Problems in Windows "START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA 640x480x16", & reboot. "Control Panel, Display, Settings tab". Select as you wish from the Colors dropdown menu & the Size slider. Really, you should need nothing higher than "High Color (16 bit)", for speed/resource considerations. If you move the Screen Area slider to 1024x768 there, be sure to click the Advanced button, & select Large fonts. Try to get your colors/size at least twice that way. If it continues to fail, you may need to reinstall your Monitor or Display Adapter... For the Monitor... (1) Boot to Safe Mode (Hold F5 as you boot or CTRL for the Startup Menu) (2) "START, Settings, Control Panel, System, Device Manager tab" (3) Open the Monitors branch, & Remove all entries. Perhaps, FIRST, even in Normal Mode, note what is installed similar to below for the Adapter. That is... (a) D-Clk the monitor there for Properties, Driver tab. (b) Click the Update Driver button, then "Next". (c) Bolt "Display a list...", & click "Next". (d) Bolt "Show all hardware". Examine the two panes to see what is currently installed. That is likely what you wish to end up with, after step (4). (4) Boot to Normal Mode. Hopefully, it will be rediscovered & installed. Then, if still necessary, here is the rigmarole of the Display Adapter... .......Quote.......... The first thing to do is to remove the video adapter you have installed. Right-click on the desktop; choose "Properties" from the drop-down menu; select "Settings;" click on the "Advanced" button; and click on "Adapter". An adapter is a program that tells Windows how to deal with a specific video card. Make note of the adapter that is currently installed. Then, change the adapter to "Standard Display Adapter (VGA)" and restart the system. [That is: Click "Change, Next, bolt 'Display a List...', Next, bolt 'Show all hardware', scroll left pane to top, select '(Standard display types)', select 'Standard Display Adapter (VGA)' in right pane, click 'Next'"... PCR] This will remove the current adapter and replace it with a generic VGA adapter that works with all video cards. You will not like VGA because it supports only 16 colors, but the purpose of installing it is to get rid of whatever was there before. Next, return to the adapter screen and install an adapter that matches your video card. This may or may not be the adapter that you are using now. Examine the materials you received with your computer to see if they include a CD-ROM or floppy disk that contains the correct video adapter. Or go to the Gateway website and see if they have an adapter for you to download. Or check the website of the company that made your video card. Bill Starbuck (MVP) .......End....of quote.... Also... ..........Quote................ To identify your video adapter correctly, download and run either the Everest or Aida32 utility, available he http://aumha.org/freeware/freeware.php#everest Once you have identified the display adapter, go to the manufacturer's web site and download the correct driver for you operating system....(such as) Windows 98/98SE. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm .........EOQ.................... -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "flusters" wrote in message ... | No it is not the same ATI adapter - the first was the ATI Rage 128 VR AGP | (supplied by Gateway), the second the ATI Xpert99/Xpert 2000 supplied by | ATI. | | The cause will be a mystery as will why it refused to move. All we know for | a fact is that everything had been perfect until the problem started after | the two consecutive "kernel and Java" error messages and subsequent crash | when using IE6. | | Have posted the Java message to the Java VM site but awaiting a response. | | Thanks again | | Flusters | "PCR" wrote in message | ... ....snip |
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