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Can't Open Windows 98SE Help Files



 
 
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  #1  
Old August 23rd 04, 05:07 PM
Juan
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Default Can't Open Windows 98SE Help Files

I cannot open the Help files in Windows 98SE. When
I 'click' Help either from the Start Menu,or from IE 6, I
get the message: Cannot open the file Windows.chm.

Can you advise me how to fix this problem, so that I can
access the Help files?

Thank you for your time.

Juan
  #2  
Old August 24th 04, 04:22 AM
Ron Badour
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Default

Try extracting a new copy of Windows.chm from your W98 CD to the
Windows/Help folder using sfc.exe

Run sfc.exe and select the "extract one file..." option. Type in the
complete name of the missing file you want to restore or use the browse
button for a file replacement. Click start and in the resulting window,
browse to the location of the folder containing the W98 .cab files (either
the hard drive or CDRom drive). If the information in the "save in" box is
wrong, use the browse button to show where the file is to be restored to.
Click OK and if appropriate, on the resulting screen, show the location
where the file being replaced is to be backed up to. Click OK or skip as
appropriate. Restart your computer and the file replacement will occur
during the boot process.

If you are going to use sfc.exe for other than the extract option, I highly
recommend that you first read the article he
http://home.satx.rr.com/badour/html/using_sfc.html
--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Juan" wrote in message
...
I cannot open the Help files in Windows 98SE. When
I 'click' Help either from the Start Menu,or from IE 6, I
get the message: Cannot open the file Windows.chm.

Can you advise me how to fix this problem, so that I can
access the Help files?

Thank you for your time.

Juan



 




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