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cmdninst / krnl386 error



 
 
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  #1  
Old April 23rd 05, 05:48 PM
Eric
external usenet poster
 
Posts: n/a
Default cmdninst / krnl386 error

Installing new printer (Epson R320). Had to make a couple of attempts at
installing
included software for Printer drivers. When it did seem that drivers were
installed,
connected printer as instructed. Took about 5 minutes to recognize printer.
When it did recognize it, a WINDOWS error came up and read the following:

"CMDNINST has caused an error in KRNL386.EXE. CMDNINST will now close."

At that point the system becomes alittle unsable and windows will not
restart, but, this is the strange part, if unplug the USB from printer, I get
no more error and Windows does fine.

Contacted Epson tech line- they say it appears to be Microsoft driver
problem possiblly needing more up to date USB drivers. I do stay up to date
with MS update.
I do have and did tell them that I have USB-1. Tech & paper work state USB-1
will work. Further Epson states they think the problem is the built in card
reader on printer and Windows is trying to configure it as a bootable drive
or something like that. I did go to the Epson site and download the newest
version of the correct
software, installed it, and still have same problem.

I have no other printers installed at this time, but have had others
previous to this and have done a total uninstall on them. I currently have a
flat bed scanner installed. A Visioneer 6100 USB.

Things I tried thus far to correct is - Using msconfig, did an extract of
both the CMDNINST & KRNL386 to reinstall and overwrite back into the SYSTEM
FOLDER.
That had no effect. Have tried to find any kind of driver update for USBs
but not
sure if that is the problem as I have NEVER had any problem in this area
before
with any software/hardware.

I realize this is long so thanks for reading.

Anyone Help?? Eric




  #2  
Old April 23rd 05, 07:17 PM
Mart
external usenet poster
 
Posts: n/a
Default

Eric, a couple of possible options to consider and/or try :-

Unplug your printer, run System Restore and roll-back to before you first
attempted to install your printer. Re-boot and confirm all other things work
normally as they did before.

Try installing your printer again *according to the instructions* - in other
words confirm whether or not you plug your printer in before or after you
install the software/drivers (probably before) - it can make a difference.

If no improvement, try connecting the printer via a powered hub to see if
that might help.

In the meantime take a look at :-
http://www.epson.com/cgi-bin/Store/s...738&foid=50263

As you have only got USB1 (your USB sockets are probably driven from the
Motherboard i.e. 'on-board' then you may have to consider fitting a PCI -
USB2.0 card (Which isn't very expensive and would vastly improve things
anyway!) and although not your exact model, take a look at and consider :-
http://esupport.epson-europe.com/Vie...BF031D774A7107

Mart


"Eric" wrote in message
...
Installing new printer (Epson R320). Had to make a couple of attempts at
installing
included software for Printer drivers. When it did seem that drivers were
installed,
connected printer as instructed. Took about 5 minutes to recognize
printer.
When it did recognize it, a WINDOWS error came up and read the following:

"CMDNINST has caused an error in KRNL386.EXE. CMDNINST will now close."

At that point the system becomes alittle unsable and windows will not
restart, but, this is the strange part, if unplug the USB from printer, I
get
no more error and Windows does fine.

Contacted Epson tech line- they say it appears to be Microsoft driver
problem possiblly needing more up to date USB drivers. I do stay up to
date
with MS update.
I do have and did tell them that I have USB-1. Tech & paper work state
USB-1
will work. Further Epson states they think the problem is the built in
card
reader on printer and Windows is trying to configure it as a bootable
drive
or something like that. I did go to the Epson site and download the newest
version of the correct
software, installed it, and still have same problem.

I have no other printers installed at this time, but have had others
previous to this and have done a total uninstall on them. I currently
have a
flat bed scanner installed. A Visioneer 6100 USB.

Things I tried thus far to correct is - Using msconfig, did an extract of
both the CMDNINST & KRNL386 to reinstall and overwrite back into the
SYSTEM
FOLDER.
That had no effect. Have tried to find any kind of driver update for USBs
but not
sure if that is the problem as I have NEVER had any problem in this area
before
with any software/hardware.

I realize this is long so thanks for reading.

Anyone Help?? Eric






 




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