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black screen at windows start



 
 
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  #1  
Old July 7th 04, 01:52 AM
Coyote
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Posts: n/a
Default black screen at windows start

A friend brought her Mom's old HP to me to 'clean up'. I defragged, ran
Symantec Utilities and cleaned up a LOT of stuff, dumped a bunch of
..tmp, .old, etc. files. The only other thing I changed was the screen
resolution. She had it set at 800 x 600, I changed it 1024 x 768 while I
had it, but didn't' think to change it back. Everything ran fine for me.
Her Mom called me today - when she boots up, the Win 98 boot screen is
normal, but when Windows starts it looks weird. The screen is black
except for a band running horizontally across the screen. Any ideas!?

  #2  
Old July 7th 04, 10:58 AM
Gary S. Terhune
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Posts: n/a
Default black screen at windows start

First thing that comes to mind is to boot to Safe Mode, change the =
display adapter to Standard VGA, reboot to Normal mode and reinstall the =
video drivers.

--=20
Gary S. Terhune
MS MVP for Win9x
=20
"Coyote" wrote in message =
...
A friend brought her Mom's old HP to me to 'clean up'. I defragged, =

ran=20
Symantec Utilities and cleaned up a LOT of stuff, dumped a bunch of=20
.tmp, .old, etc. files. The only other thing I changed was the screen =


resolution. She had it set at 800 x 600, I changed it 1024 x 768 while =

I=20
had it, but didn't' think to change it back. Everything ran fine for =

me.
Her Mom called me today - when she boots up, the Win 98 boot screen is =


normal, but when Windows starts it looks weird. The screen is black=20
except for a band running horizontally across the screen. Any ideas!?

  #3  
Old July 7th 04, 12:25 PM
glee
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Posts: n/a
Default black screen at windows start

Boot to Safe Mode and set the screen resolution back to 640X480, then restart in
normal mode, and set it to 800X600.
To boot to Safe Mode:
-Start the computer and hold down the CTRL key till the Windows 98 Startup menu
(boot menu) appears.
-Use the arrow keys to select "Safe Mode" and press Enter.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Coyote" wrote in message
...
A friend brought her Mom's old HP to me to 'clean up'. I defragged, ran
Symantec Utilities and cleaned up a LOT of stuff, dumped a bunch of
.tmp, .old, etc. files. The only other thing I changed was the screen
resolution. She had it set at 800 x 600, I changed it 1024 x 768 while I
had it, but didn't' think to change it back. Everything ran fine for me.
Her Mom called me today - when she boots up, the Win 98 boot screen is
normal, but when Windows starts it looks weird. The screen is black
except for a band running horizontally across the screen. Any ideas!?


 




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