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#1
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Mouse pointer, working in background
The condition may have begun over a week ago; I'm not sure. The small
hourglass figure alongside the mouse pointer easily goes unnoticed but if it's showing when I try to quit, the computer always hangs up. I don't know what turns it on. I have eliminated all except Explorer and System Tray but the hourglass still remains. If, at that point, I restart the computer the hourglass disappears and I can then shut down normally. Its presence seems to have no effect at all on other things I do until I try to quit. Please, where do I look now? Ken Bland |
#2
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Get Process Explorer, free, from www.sysinternals.com . Along with showing
you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process "Justin Thyme" wrote in message ... The condition may have begun over a week ago; I'm not sure. The small hourglass figure alongside the mouse pointer easily goes unnoticed but if it's showing when I try to quit, the computer always hangs up. I don't know what turns it on. I have eliminated all except Explorer and System Tray but the hourglass still remains. If, at that point, I restart the computer the hourglass disappears and I can then shut down normally. Its presence seems to have no effect at all on other things I do until I try to quit. Please, where do I look now? Ken Bland |
#3
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Sorry for the delayed response, Heirloom; I hadn't forgotten but I wanted to
have a little more information for you before replying. I'm familiar with Process Explorer and , frankly, it tells me zip. If a heart monitor was as flat as this thin green line the patient would be cold stone dead. Typically System Idle is between 96-97%; True Vector, Zone Labs Client, and Spam Filter, all part of ZoneAlarm, comprise together about 2%; Sysinternals itself uses about 2%. If there are any smaller trace usages they don't show up. The only time a spike occurs is when I deliberately query one of the running processes and then only momentarily. Luke, if you're reading this, the programs typically running when I do a Ctrl-Alt-Delete are, in order: Mozilla Firefox (if I've opened Firefox); Explorer; Zlclient (part of ZoneAlarm); Mantispm (Matador, part of ZoneAlarm spamblocker); Vsmon (part of ZoneAlarm); Em_exec (part of Logitech); Systray; and Isafe (part of ZoneAlarm). For those time when I use Internet Explorer in lieu of Firefox I will see Cpal and Cpbrwtch (from Cookie Pal, a cookie screener app that I've used for years). That's it. The hourglass and mouse pointer aren't always associated together when I'm ready to shutdown, but perhaps 90% of the time. Ken Bland ============================================== "heirloom" wrote in message ... Get Process Explorer, free, from www.sysinternals.com . Along with showing you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process |
#4
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Ken wrote :-
.... True Vector, Zone Labs I've had quite a bit of trouble with this aspect of ZA on my XP box (long story). If possible, try 'uninstalling' ZA for a day or two and see if the problem goes with it. I've now given up with ZA (sadly) and rely on XP's Firewall - not an option in WinMe. Before you uninstall it, - at shutdown, when the hourglass is showing - look in Task Manager (Ctrl+Alt+Del) under Processes to see if there is more than one instance of Explorer.exe running. Mart "Justin Thyme" wrote in message ... Sorry for the delayed response, Heirloom; I hadn't forgotten but I wanted to have a little more information for you before replying. I'm familiar with Process Explorer and , frankly, it tells me zip. If a heart monitor was as flat as this thin green line the patient would be cold stone dead. Typically System Idle is between 96-97%; True Vector, Zone Labs Client, and Spam Filter, all part of ZoneAlarm, comprise together about 2%; Sysinternals itself uses about 2%. If there are any smaller trace usages they don't show up. The only time a spike occurs is when I deliberately query one of the running processes and then only momentarily. Luke, if you're reading this, the programs typically running when I do a Ctrl-Alt-Delete are, in order: Mozilla Firefox (if I've opened Firefox); Explorer; Zlclient (part of ZoneAlarm); Mantispm (Matador, part of ZoneAlarm spamblocker); Vsmon (part of ZoneAlarm); Em_exec (part of Logitech); Systray; and Isafe (part of ZoneAlarm). For those time when I use Internet Explorer in lieu of Firefox I will see Cpal and Cpbrwtch (from Cookie Pal, a cookie screener app that I've used for years). That's it. The hourglass and mouse pointer aren't always associated together when I'm ready to shutdown, but perhaps 90% of the time. Ken Bland ============================================== "heirloom" wrote in message ... Get Process Explorer, free, from www.sysinternals.com . Along with showing you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process |
#5
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"Mart" wrote in message ... Ken wrote :- .... True Vector, Zone Labs I've had quite a bit of trouble with this aspect of ZA on my XP box (long story). If possible, try 'uninstalling' ZA for a day or two and see if the problem goes with it. I've now given up with ZA (sadly) and rely on XP's Firewall - not an option in WinMe. Before you uninstall it, - at shutdown, when the hourglass is showing - look in Task Manager (Ctrl+Alt+Del) under Processes to see if there is more than one instance of Explorer.exe running. Mart Mart, you don't know how reassured I am to learn that someone else has experienced this problem. I have a little more information to add here that I just know is related, but I don't know what to do with it: When I'm ready to quit for the day and at that time the hourglass is alongside the mouse pointer the usual Start/Shutdown freezes the computer every time! BUT, if I move the mouse pointer and hourglass to the task bar or over a desktop icon the hourglass disappears, and while leaving the pointer-hourglass in place normal shutdown is possible. Now, riddle me that one if you can. As for multiple Explorer entries on Ctl-Alt-Delete, no, I've never seen anything particularly unusual then. Ken Bland |
#6
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Ken,
Are you using some form of wallpaper?? If so, just for grins, disable that and run some tests. Heirloom, old and working on a hunch (back) "Justin Thyme" wrote in message ... "Mart" wrote in message ... Ken wrote :- .... True Vector, Zone Labs I've had quite a bit of trouble with this aspect of ZA on my XP box (long story). If possible, try 'uninstalling' ZA for a day or two and see if the problem goes with it. I've now given up with ZA (sadly) and rely on XP's Firewall - not an option in WinMe. Before you uninstall it, - at shutdown, when the hourglass is showing - look in Task Manager (Ctrl+Alt+Del) under Processes to see if there is more than one instance of Explorer.exe running. Mart Mart, you don't know how reassured I am to learn that someone else has experienced this problem. I have a little more information to add here that I just know is related, but I don't know what to do with it: When I'm ready to quit for the day and at that time the hourglass is alongside the mouse pointer the usual Start/Shutdown freezes the computer every time! BUT, if I move the mouse pointer and hourglass to the task bar or over a desktop icon the hourglass disappears, and while leaving the pointer-hourglass in place normal shutdown is possible. Now, riddle me that one if you can. As for multiple Explorer entries on Ctl-Alt-Delete, no, I've never seen anything particularly unusual then. Ken Bland |
#7
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Sorry that didn't help. Maybe something here will:
http://66.39.115.252/win4/a/shutdown.htm http://support.microsoft.com/?kbid=149962 http://support.microsoft.com/support/windows/tshoot/ I looked at your program list.....nothing really stood out as a source of problem. Wish I could be of more assistance.......please post your fix, I'm interested. Heirloom, old and had a nap, now time for bed "Justin Thyme" wrote in message ... Sorry for the delayed response, Heirloom; I hadn't forgotten but I wanted to have a little more information for you before replying. I'm familiar with Process Explorer and , frankly, it tells me zip. If a heart monitor was as flat as this thin green line the patient would be cold stone dead. Typically System Idle is between 96-97%; True Vector, Zone Labs Client, and Spam Filter, all part of ZoneAlarm, comprise together about 2%; Sysinternals itself uses about 2%. If there are any smaller trace usages they don't show up. The only time a spike occurs is when I deliberately query one of the running processes and then only momentarily. Luke, if you're reading this, the programs typically running when I do a Ctrl-Alt-Delete are, in order: Mozilla Firefox (if I've opened Firefox); Explorer; Zlclient (part of ZoneAlarm); Mantispm (Matador, part of ZoneAlarm spamblocker); Vsmon (part of ZoneAlarm); Em_exec (part of Logitech); Systray; and Isafe (part of ZoneAlarm). For those time when I use Internet Explorer in lieu of Firefox I will see Cpal and Cpbrwtch (from Cookie Pal, a cookie screener app that I've used for years). That's it. The hourglass and mouse pointer aren't always associated together when I'm ready to shutdown, but perhaps 90% of the time. Ken Bland ============================================== "heirloom" wrote in message ... Get Process Explorer, free, from www.sysinternals.com . Along with showing you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process |
#8
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"heirloom" wrote in message ... Sorry that didn't help. Maybe something here will: http://66.39.115.252/win4/a/shutdown.htm http://support.microsoft.com/?kbid=149962 http://support.microsoft.com/support/windows/tshoot/ I looked at your program list.....nothing really stood out as a source of problem. Wish I could be of more assistance.......please post your fix, I'm interested. Heirloom, old and had a nap, now time for bed Thanks, Sir, for your thoughts. I'll check the links momentarily. Also, please refer to another bit of information I found and sent in my reply to Mart, just above this one. I'll keep working. Ken Bland |
#9
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Justin Thyme wrote:
snips the programs typically running when I do a Ctrl-Alt-Delete ummm.... Start/Shutdown too complicated ? Rick |
#10
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I believe he was just using CAD to see what processes were active, but, ya
never know. Heirloom, old and everything is complicated "Rick T" wrote in message ... Justin Thyme wrote: snips the programs typically running when I do a Ctrl-Alt-Delete ummm.... Start/Shutdown too complicated ? Rick |
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