Phone number for 98SE Hotfixes

I have been unable to determine what Microsoft number I need to call to
request 98SE Hotfixes. Would someone please post it. Thanks in advance.

I believe it to be (800) 936-5700. Mention the article, problem and =
hotfix only and you should not be charged. To be sure ask the question " =
This is free, correct?".

--=20

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Dan" wrote in message =
...
I have been unable to determine what Microsoft number I need to call to
request 98SE Hotfixes. Would someone please post it. Thanks in =
advance.
=20

Since I don't know where you live, start he

http://support.microsoft.com/common/...spx?rdpath=gp;[ln];cntactms

--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dan" wrote in message
...
I have been unable to determine what Microsoft number I need to call to
request 98SE Hotfixes. Would someone please post it. Thanks in advance.

Alright, I will follow your advice. Hopefully, I won't be on hold
forever --- :

"Brian A." gonefish'n@afarawaylake wrote in message
...
I believe it to be (800) 936-5700. Mention the article, problem and hotfix
only and you should not be charged. To be sure ask the question " This is
free, correct?".

--

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Dan" wrote in message
...
I have been unable to determine what Microsoft number I need to call to
request 98SE Hotfixes. Would someone please post it. Thanks in advance.

Thank you anyway, Richard but I live in the U.S. :

"Richard G. Harper" wrote in message
...
Since I don't know where you live, start he


http://support.microsoft.com/common/...spx?rdpath=gp;[ln];cntactms

--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dan" wrote in message
...
I have been unable to determine what Microsoft number I need to call to
request 98SE Hotfixes. Would someone please post it. Thanks in
advance.

Hi Brian,
I thought I would describe to you my experience. Well, I first called
Microsoft all ready with the hotfix # and thought well this will be a piece
of cake . . . not really . . . The customer support tech. said I needed to
call creative and have them make a conference call between all three of us.
I called creative tech. support and talked to a nice lady who said they
don't usually do that but she gave me her first name and badge #. Back to
calling Microsoft and this time I got a more reasonable customer support
tech. who connected me with a support tech. named Danny (LOL) and he emailed
me the hotfix with the warning that it is not regression tested and I should
back up my system before installing it just in case. Whew!, I have the
patch but I think I just regained my sanity . . . at least some of it.
Anyway, I thought you would like to hear this story along with everyone else
who visits this newsgroup and my most recent Microsoft experience(s). bg

"Brian A." gonefish'n@afarawaylake wrote in message
...
I believe it to be (800) 936-5700. Mention the article, problem and hotfix
only and you should not be charged. To be sure ask the question " This is
free, correct?".

--

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Dan" wrote in message
...
I have been unable to determine what Microsoft number I need to call to
request 98SE Hotfixes. Would someone please post it. Thanks in advance.

Any idea why the Creative tech needed to be involved?

--
Gary S. Terhune
MS MVP Shell/User

"Dan" wrote in message
...
Hi Brian,
I thought I would describe to you my experience. Well, I first called
Microsoft all ready with the hotfix # and thought well this will be a piece
of cake . . . not really . . . The customer support tech. said I needed to
call creative and have them make a conference call between all three of us.
I called creative tech. support and talked to a nice lady who said they
don't usually do that but she gave me her first name and badge #. Back to
calling Microsoft and this time I got a more reasonable customer support
tech. who connected me with a support tech. named Danny (LOL) and he emailed
me the hotfix with the warning that it is not regression tested and I should
back up my system before installing it just in case. Whew!, I have the
patch but I think I just regained my sanity . . . at least some of it.
Anyway, I thought you would like to hear this story along with everyone else
who visits this newsgroup and my most recent Microsoft experience(s). bg

It was a Microsoft hotfix for 98SE for Non-PCM audio and the sound card
involved was a Sound Blaster Audigy and the readme in the installation
routine of the software setup of the Creative product said that I needed to
contact Microsoft for their hotfix. I hope this is clear enough. :

"Gary S. Terhune" wrote in message
...
Any idea why the Creative tech needed to be involved?

--
Gary S. Terhune
MS MVP Shell/User

"Dan" wrote in message
...
Hi Brian,
I thought I would describe to you my experience. Well, I first
called
Microsoft all ready with the hotfix # and thought well this will be a
piece
of cake . . . not really . . . The customer support tech. said I needed
to
call creative and have them make a conference call between all three of
us.
I called creative tech. support and talked to a nice lady who said they
don't usually do that but she gave me her first name and badge #. Back
to
calling Microsoft and this time I got a more reasonable customer support
tech. who connected me with a support tech. named Danny (LOL) and he
emailed
me the hotfix with the warning that it is not regression tested and I
should
back up my system before installing it just in case. Whew!, I have the
patch but I think I just regained my sanity . . . at least some of it.
Anyway, I thought you would like to hear this story along with everyone
else
who visits this newsgroup and my most recent Microsoft experience(s).
bg

Thanks.

--
Gary S. Terhune
MS MVP Shell/User

"Dan" wrote in message
...
It was a Microsoft hotfix for 98SE for Non-PCM audio and the sound card
involved was a Sound Blaster Audigy and the readme in the installation
routine of the software setup of the Creative product said that I needed to
contact Microsoft for their hotfix. I hope this is clear enough. :

"Gary S. Terhune" wrote in message
...
Any idea why the Creative tech needed to be involved?

--
Gary S. Terhune
MS MVP Shell/User

"Dan" wrote in message
...
Hi Brian,
I thought I would describe to you my experience. Well, I first
called
Microsoft all ready with the hotfix # and thought well this will be a
piece
of cake . . . not really . . . The customer support tech. said I needed
to
call creative and have them make a conference call between all three of
us.
I called creative tech. support and talked to a nice lady who said they
don't usually do that but she gave me her first name and badge #. Back
to
calling Microsoft and this time I got a more reasonable customer support
tech. who connected me with a support tech. named Danny (LOL) and he
emailed
me the hotfix with the warning that it is not regression tested and I
should
back up my system before installing it just in case. Whew!, I have the
patch but I think I just regained my sanity . . . at least some of it.
Anyway, I thought you would like to hear this story along with everyone
else
who visits this newsgroup and my most recent Microsoft experience(s).
bg

That is why I have often said: When a toll-free number is provided,
don't give up after the first call. Eventually, you'll hit someone who
isn't as ornery as the rest, even at MS. Also, don't mention a thing,
except "hotfix"; otherwise, there will be a charge.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Dan" wrote in message
...
| Hi Brian,
| I thought I would describe to you my experience. Well, I first
called
| Microsoft all ready with the hotfix # and thought well this will be a
piece
| of cake . . . not really . . . The customer support tech. said I
needed to
| call creative and have them make a conference call between all three
of us.
| I called creative tech. support and talked to a nice lady who said
they
| don't usually do that but she gave me her first name and badge #.
Back to
| calling Microsoft and this time I got a more reasonable customer
support
| tech. who connected me with a support tech. named Danny (LOL) and he
emailed
| me the hotfix with the warning that it is not regression tested and I
should
| back up my system before installing it just in case. Whew!, I have
the
| patch but I think I just regained my sanity . . . at least some of it.
| Anyway, I thought you would like to hear this story along with
everyone else
| who visits this newsgroup and my most recent Microsoft experience(s).
bg
|
| "Brian A." gonefish'n@afarawaylake wrote in message
| ...
| I believe it to be (800) 936-5700. Mention the article, problem and
hotfix
| only and you should not be charged. To be sure ask the question " This
is
| free, correct?".
|
| --
|
| Brian A.
|
| Conflicts start where information lacks.
| http://www.dts-l.org/goodpost.htm
|
|
| "Dan" wrote in message
| ...
| I have been unable to determine what Microsoft number I need to call
to
| request 98SE Hotfixes. Would someone please post it. Thanks in
advance.
|
|
|
|