My Keyboard and Mouse are dying on and off

Hi Noel :-)
Get the updates from the Compaq site, rather than the VIA site - CQ have a
habit of 'customising' everything in sight.
If the CQ ones don't improve the problem, then use the VIA ones (after
creating a Restore point, of course!g)

'k....will do, and I'll check for the dupes on the mouse too. And yes....I
will do a RP. I do that a couple times a day anyway anymore, just to be
sure. I've got a whole 3 days worth again now. Woohoooo!! G Yeah, they do
like to be 'unique'. Especially now that they've been mingled with HP.

Thanks Noel.

Jan

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Hi Mike :-)
Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.

I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I did
not
see anything that said Motherboard, just Main Circuit Board - Compaq
06E4h.
I found where I can download the VIA driver update, but, have to be sure
of
the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is
still
holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan

Hi Noel,

'k...here's the info I got from Compaq:

'I understand that you need Via Chipset drivers for Presario 5WV261.
Following are the Chipset information of your Presario.

North Bridge == Via VT8363/VT8365 (KZ133/KM133)
South Bridge == Via VT82C686A

You can download updated/complete version of Chipset drivers from the
following URL link:

http://ranger.s3graphics.com/viaarena/370drv/130103Util.zip'

So......which one do I need? The North Bridge, or the South Bridge? Thank
goodness they didn't send the East and West Bridges. Then I would have a
fine time trying to figure out which direction to go first. ?? g

I'm not going to do anything until I get the ok from you, as if they look
right, as I know nufin' of such things. And I don't want to make any more
problems.

Jan

"Noel Paton" wrote in message
...
Get the updates from the Compaq site, rather than the VIA site - CQ have a
habit of 'customising' everything in sight.
If the CQ ones don't improve the problem, then use the VIA ones (after
creating a Restore point, of course!g)

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Hi Mike :-)
Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.

I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I did
not
see anything that said Motherboard, just Main Circuit Board - Compaq
06E4h.
I found where I can download the VIA driver update, but, have to be sure
of
the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is
still
holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan










Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.

Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan

Hi Jan,

Updating both is the best idea... that URL isn't Compaq specific as far
as I can tell, though; just generic "S3 Savage Pro Graphics" Chipset MB
drivers from May 2003.

Rick


Jan Il wrote:
Hi Noel,

'k...here's the info I got from Compaq:

'I understand that you need Via Chipset drivers for Presario 5WV261.
Following are the Chipset information of your Presario.

North Bridge == Via VT8363/VT8365 (KZ133/KM133)
South Bridge == Via VT82C686A

You can download updated/complete version of Chipset drivers from the
following URL link:

http://ranger.s3graphics.com/viaarena/370drv/130103Util.zip'

So......which one do I need? The North Bridge, or the South Bridge? Thank
goodness they didn't send the East and West Bridges. Then I would have a
fine time trying to figure out which direction to go first. ?? g

I'm not going to do anything until I get the ok from you, as if they look
right, as I know nufin' of such things. And I don't want to make any more
problems.

Jan

"Noel Paton" wrote in message
...

Get the updates from the Compaq site, rather than the VIA site - CQ have a
habit of 'customising' everything in sight.
If the CQ ones don't improve the problem, then use the VIA ones (after
creating a Restore point, of course!g)

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
.. .

Hi Mike :-)

Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.

I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I did

not

see anything that said Motherboard, just Main Circuit Board - Compaq

06E4h.

I found where I can download the VIA driver update, but, have to be sure

of

the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is

still

holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan











Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.


Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan

Hi Rick:-)

wrote in message
...
Hi Jan,

Updating both is the best idea... that URL isn't Compaq specific as far
as I can tell, though; just generic "S3 Savage Pro Graphics" Chipset MB
drivers from May 2003.

Thank you very much. I just wanted to be sure before I replaced anything
when I don't know for sure what I'm into. I've not worked with anything of
this nature before, so, I walk very carefully. g

I really appreciate your help. :-)

Jan












3/KM133)
South Bridge == Via VT82C686A

You can download updated/complete version of Chipset drivers from the
following URL link:

http://ranger.s3graphics.com/viaarena/370drv/130103Util.zip'

So......which one do I need? The North Bridge, or the South Bridge?
Thank
goodness they didn't send the East and West Bridges. Then I would have
a
fine time trying to figure out which direction to go first. ?? g

I'm not going to do anything until I get the ok from you, as if they
look
right, as I know nufin' of such things. And I don't want to make any
more
problems.

Jan

"Noel Paton" wrote in message
...

Get the updates from the Compaq site, rather than the VIA site - CQ have
a
habit of 'customising' everything in sight.
If the CQ ones don't improve the problem, then use the VIA ones (after
creating a Restore point, of course!g)

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
.. .

Hi Mike :-)

Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.

I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I did

not

see anything that said Motherboard, just Main Circuit Board - Compaq

06E4h.

I found where I can download the VIA driver update, but, have to be
sure

of

the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is

still

holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window 2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with *both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan











Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be hardware
failure of some sort or allied in some way to why system restore is
also resetting itself.


Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error messages.
I have done the usual troubleshooting, tested the USB adaptors and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan

It's interesting that CQ send you direct to a download, rather than a web
page - it actually bypasses the EULA pageg

The North/South are like magnets - you can't have one without the other (I
don't think anyone's discovered monopoles yet?)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Hi Rick:-)

wrote in message
...
Hi Jan,

Updating both is the best idea... that URL isn't Compaq specific as far
as I can tell, though; just generic "S3 Savage Pro Graphics" Chipset MB
drivers from May 2003.

Thank you very much. I just wanted to be sure before I replaced anything
when I don't know for sure what I'm into. I've not worked with anything of
this nature before, so, I walk very carefully. g

I really appreciate your help. :-)

Jan












3/KM133)
South Bridge == Via VT82C686A

You can download updated/complete version of Chipset drivers from the
following URL link:

http://ranger.s3graphics.com/viaarena/370drv/130103Util.zip'

So......which one do I need? The North Bridge, or the South Bridge?
Thank
goodness they didn't send the East and West Bridges. Then I would
have
a
fine time trying to figure out which direction to go first. ?? g

I'm not going to do anything until I get the ok from you, as if they
look
right, as I know nufin' of such things. And I don't want to make any
more
problems.

Jan

"Noel Paton" wrote in message
...

Get the updates from the Compaq site, rather than the VIA site - CQ
have
a
habit of 'customising' everything in sight.
If the CQ ones don't improve the problem, then use the VIA ones (after
creating a Restore point, of course!g)

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
.. .

Hi Mike :-)

Jan,

Could be problems with the USB chipset and your motherboard drivers.
For example there have been quite a few problems reported with USB
when using motherboards using a VIA chipset. These problems are
often fixed by installing the latest VIA driver set.

I'll have to find out what kind of Motherboard I have first. I ran a
Belarc, and it did show a lot of my stuff, but, I'm not sure, as I
did

not

see anything that said Motherboard, just Main Circuit Board - Compaq

06E4h.

I found where I can download the VIA driver update, but, have to be
sure

of

the Motherboard type.

I'll see if I can get this updated and see how it does. The mouse is

still

holding since the driver update.

Thank you for your help.

Jan

Hi Mike :-)

'k....I've been monitoring what I have been doing when the keyboard
goes dead, and it seems to happen when I have more than one window
2
windows open in OE, then open a window on IE. It just started
recently while under these circumstances, which I have done often
before the problem started. It is not from over heating, I've
checked on that, and the mouse seems not to be going dead on me
anymore now. Whew!! It's reallyyy bad when I can't talk with
*both*
hands are tied. 8-o

Now.......I've been thinking (I know, very dangerous territory for
me), I updated the driver for the mouse, so he's able to driver by
himself now, but, I can't update the driver for the keyboard.
So...any thoughts on this? Ahmm....that you can print on the
ng.....that is? ;-)

Thank you for your time and help, I really appreciate it.

Jan











Jan,

You have no restore points because something you are doing,
unintentionally of course, is resetting system restore (each time
you boot your system). What do you have in the way of removable
disks or are you multi-booting in some way?

As for your mouse and keyboard problems are, this could be
hardware
failure of some sort or allied in some way to why system restore
is
also resetting itself.


Hi all -

I've been having a problem with my keyboard and mouse dying while
in use. This happens at least once a day, sometimes 2 times. Not
at the same time though. They just stop working. When I reboot,
all is fine. The keyboard is a MS Elite, and the mouse is a
Logitech cordless optical, ClickIt. Both are USB connected. It
just started about two weeks ago, and there are no error
messages.
I have done the usual troubleshooting, tested the USB adaptors
and
all.

I find it strange that they just stop, as if they were suddenly
disconnected. Also, that it does not happen at the same time. I
did try to roll back to a time before it started,
but......well.......sigh......no RP's......again.

I'd truly appreciate any suggestions or information on what might
be causing the problems.

Best regards.

Jan

Noel Paton wrote:

It's interesting that CQ send you direct to a download, rather than a web
page - it actually bypasses the EULA pageg

The North/South are like magnets - you can't have one without the other (I
don't think anyone's discovered monopoles yet?)



Maybe it's one of the few times a large company tech's gone "above and
beyond".

Rick

What gets me is why it took an email to bring the response - surely it
should be on the website?(or is it just well-hidden?)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Rick T" wrote in message
...
Noel Paton wrote:

It's interesting that CQ send you direct to a download, rather than a
web
page - it actually bypasses the EULA pageg

The North/South are like magnets - you can't have one without the other
(I
don't think anyone's discovered monopoles yet?)



Maybe it's one of the few times a large company tech's gone "above and
beyond".

Rick

Noel Paton wrote:
What gets me is why it took an email to bring the response - surely it
should be on the website?(or is it just well-hidden?)

Whatever reason, I'm glad I didn't have to send for a CD, or buy something
or somebody to get it. And the same day yet....Wooohooo!! I just hope it
is they right one at this point.

If you don't hear back soon, you'll know something happened. Film at 11:00
vbs

Jan



"Rick T" wrote in message
...
Noel Paton wrote:

It's interesting that CQ send you direct to a download, rather than
a web page - it actually bypasses the EULA pageg

The North/South are like magnets - you can't have one without the
other (I don't think anyone's discovered monopoles yet?)



Maybe it's one of the few times a large company tech's gone "above
and beyond".

Rick

Noel Paton wrote:
What gets me is why it took an email to bring the response - surely it
should be on the website?(or is it just well-hidden?)

'k......I'm back...but, without the install. It won't install. I keep
getting an error that says that the install could not take place, and to see
the Windows Progress log for details. 'Cept....I have no log called Progress
log that I can find. I ran a Search for it and I can't find any log file by
that name. ?? So...now what, Chief?

Jan



"Rick T" wrote in message
...
Noel Paton wrote:

It's interesting that CQ send you direct to a download, rather than
a web page - it actually bypasses the EULA pageg

The North/South are like magnets - you can't have one without the
other (I don't think anyone's discovered monopoles yet?)



Maybe it's one of the few times a large company tech's gone "above
and beyond".

Rick

Jan - the file is
C:\windows\s3setup.log


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jan Il" wrote in message
...
Noel Paton wrote:
What gets me is why it took an email to bring the response - surely it
should be on the website?(or is it just well-hidden?)

'k......I'm back...but, without the install. It won't install. I keep
getting an error that says that the install could not take place, and to
see
the Windows Progress log for details. 'Cept....I have no log called
Progress
log that I can find. I ran a Search for it and I can't find any log file
by
that name. ?? So...now what, Chief?

Jan



"Rick T" wrote in message
...
Noel Paton wrote:

It's interesting that CQ send you direct to a download, rather than
a web page - it actually bypasses the EULA pageg

The North/South are like magnets - you can't have one without the
other (I don't think anyone's discovered monopoles yet?)



Maybe it's one of the few times a large company tech's gone "above
and beyond".

Rick