Help and Support Update, Win ME

Greetings Everybody.

Can anyone tell me how I can download the Help and Support
Update for Windows ME.
I am unable to use Windows Update as I cannot access any
Microsoft Web Sites with IE. I can using FireFox.
The MS KnowledgeBase says that it is available via the
Downloads section but I cannot find it anywhere.

If anyone knows why I cannot access MS sites with IE,
please help here as well. My PC just hangs when I try. I
can go to most other sites.

I am using Windows ME, IE 6.0 with SP1.

Thanks in advance.

Kitt

Kitt,

Ensure that MSXML files are registered and/or not corrupted/damaged :

" Suggestion 1:

Make sure the MSXML files are registered correctly by following the
steps below.

NOTE: You may not have the files listed in Steps 2 and 3 installed on
your PC but please perform all 3 steps. If you don't have one of the
files, when you try to register it you will see a popup window that has
this text:

LoadLibrary("filename.dll") failed - The specified file name could not
be found.

Just disregard the error and continue to the next step.

Follow these steps:

1. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
2. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML2.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
3. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML3.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
Now try the Windows Update site and see if you get the same error.

Suggestion 2:

This error can be the result of a file mismatch or corruption of the
MSXML.DLL files. Try upgrading your XML parser to the most recent
version, which is currently MSXML Parser 3.0 Service Pack 4 Release.
You can download the latest parser from this site:

http://msdn.microsoft.com/XML/XMLDownloads/default.aspx "


MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============


Kitt wrote:
Greetings Everybody.

Can anyone tell me how I can download the Help and Support
Update for Windows ME.
I am unable to use Windows Update as I cannot access any
Microsoft Web Sites with IE. I can using FireFox.
The MS KnowledgeBase says that it is available via the
Downloads section but I cannot find it anywhere.

If anyone knows why I cannot access MS sites with IE,
please help here as well. My PC just hangs when I try. I
can go to most other sites.

I am using Windows ME, IE 6.0 with SP1.

Thanks in advance.

Kitt