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Norton AV renewal question



 
 
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  #1  
Old June 25th 04, 07:21 PM
Gianni
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

I know this is off topic, but I am
starting to get frustrated with the process.
I created the problem, but I am being
punished by the process to fix it.
Also, there is always someone here
to give advise.

When I renewed my subscription last year I did
not keep the message with the renewal key.

I have been trying to get through to Symantec
to get it renewed, but after keeping me on the
phone menues, they tell me they can't handle
me at this time.

My question is is there a way to find it on my
computer?

Thanks

  #2  
Old June 25th 04, 07:56 PM
AlmostBob
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

the best thing you could do with Norton products is to uninstall and throw it
away

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools http://www.pandasoftware.com/download/utilities/
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before use
Grateful thanks to the authors/webmasters

"Gianni" wrote in message
...
| I know this is off topic, but I am
| starting to get frustrated with the process.
| I created the problem, but I am being
| punished by the process to fix it.
| Also, there is always someone here
| to give advise.
|
| When I renewed my subscription last year I did
| not keep the message with the renewal key.
|
| I have been trying to get through to Symantec
| to get it renewed, but after keeping me on the
| phone menues, they tell me they can't handle
| me at this time.
|
| My question is is there a way to find it on my
| computer?
|
| Thanks
|


  #3  
Old June 25th 04, 08:38 PM
Gianni
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

I'm beginning to think you are right.

Thanks for responding.

AlmostBob wrote:

the best thing you could do with Norton products is to uninstall and throw it
away




  #4  
Old June 26th 04, 12:15 AM
RJK
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

That's a daft thing to suggest, lots of people like Norton. Another daft
thing you did was put in links off to Panda, which is really crap a/v
software from what I've seen of it. Norton works well in most machines
that's it's installed into, as long as such machines aren't in a complete
mess to start with.

regards, Richard


"AlmostBob" wrote in message
...
the best thing you could do with Norton products is to uninstall and throw

it
away

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools http://www.pandasoftware.com/download/utilities/
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before

use
Grateful thanks to the authors/webmasters

"Gianni" wrote in message
...
| I know this is off topic, but I am
| starting to get frustrated with the process.
| I created the problem, but I am being
| punished by the process to fix it.
| Also, there is always someone here
| to give advise.
|
| When I renewed my subscription last year I did
| not keep the message with the renewal key.
|
| I have been trying to get through to Symantec
| to get it renewed, but after keeping me on the
| phone menues, they tell me they can't handle
| me at this time.
|
| My question is is there a way to find it on my
| computer?
|
| Thanks
|




  #5  
Old June 26th 04, 12:48 AM
Roger Fink
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

Gianni wrote:
When I renewed my subscription last year I did
not keep the message with the renewal key.

I have been trying to get through to Symantec
to get it renewed, but after keeping me on the
phone menues, they tell me they can't handle
me at this time.

My question is is there a way to find it on my
computer?

Thanks


Unfortunately, knocking Norton in this NG has become a symbol of political
correctness, in some cases by people who should know better. Any "bloating"
is insignificant if you have a good computer with reasonably up to date
hardware.

I have NAV '03. When you right click the tray icon to open it up, select
"Help" and select "About Norton Antivirus", you will find displayed the
numbers for your account ID, Free Subscription SKU, Paid subscription SKU,
and Part Number.

I have an issue with the $20 renewal charge - that one is straight out of
the Microsoft playbook, but not the effectiveness of the product, which is
excellent.





  #6  
Old June 26th 04, 12:57 AM
Papa
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

And then download and install AVG 6.0 from Grissoft. It is free.

"Gianni" wrote in message
...
I'm beginning to think you are right.

Thanks for responding.

AlmostBob wrote:

the best thing you could do with Norton products is to uninstall and

throw it
away






  #7  
Old June 26th 04, 01:00 AM
Papa
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

Yes, I suppose so, but there are also a lot of people, including me, who
find it much too obtrusive to the point that it often interferes with normal
computer activity.

"RJK" wrote in message
...
That's a daft thing to suggest, lots of people like Norton. Another daft
thing you did was put in links off to Panda, which is really crap a/v
software from what I've seen of it. Norton works well in most machines
that's it's installed into, as long as such machines aren't in a complete
mess to start with.

regards, Richard


"AlmostBob" wrote in message
...
the best thing you could do with Norton products is to uninstall and

throw
it
away

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools

http://www.pandasoftware.com/download/utilities/
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before

use
Grateful thanks to the authors/webmasters

"Gianni" wrote in message
...
| I know this is off topic, but I am
| starting to get frustrated with the process.
| I created the problem, but I am being
| punished by the process to fix it.
| Also, there is always someone here
| to give advise.
|
| When I renewed my subscription last year I did
| not keep the message with the renewal key.
|
| I have been trying to get through to Symantec
| to get it renewed, but after keeping me on the
| phone menues, they tell me they can't handle
| me at this time.
|
| My question is is there a way to find it on my
| computer?
|
| Thanks
|






  #8  
Old June 26th 04, 01:02 AM
Papa
external usenet poster
 
Posts: n/a
Default Norton AV renewal question

I disagree, but we all have our opinions.


  #9  
Old June 26th 04, 07:29 AM
Hugh Candlin
external usenet poster
 
Posts: n/a
Default Norton AV renewal question


Roger Fink wrote in message ...
Gianni wrote:
When I renewed my subscription last year I did
not keep the message with the renewal key.

I have been trying to get through to Symantec
to get it renewed, but after keeping me on the
phone menues, they tell me they can't handle
me at this time.

My question is is there a way to find it on my
computer?

Thanks


Unfortunately,


I see nothing unfortunate about calling a shovel a shovel,
and a pile of dirt a pile of dirt.

knocking Norton in this NG has become a symbol of political
correctness,


********, Baloney and Balderdash. Norton is indisputably
one of the most user-hostile products on the market.

and in some cases by people who should know better.


People who "should know better" usually do, and say so.

Any "bloating" is insignificant if you have a good computer
with reasonably up to date hardware.


More B, B and B. Wasted resources are inexcusable.
Period, Full Stop and End of Sentence.

I have NAV '03. When you right click the tray icon to open it up, select
"Help" and select "About Norton Antivirus", you will find displayed the
numbers for your account ID, Free Subscription SKU, Paid subscription SKU,
and Part Number.

I have an issue with the $20 renewal charge - that one is straight out of
the Microsoft playbook, but not the effectiveness of the product, which is
excellent.


IT may interest you to know that Microsoft has "targeted" Norton
via its plans to get back into the virus protection game.
We shall see if that provides an impetus for Norton to clean up its act.


  #10  
Old June 26th 04, 09:38 AM
Roger Fink
external usenet poster
 
Posts: n/a
Default Norton AV renewal question



IT may interest you to know that Microsoft has "targeted" Norton
via its plans to get back into the virus protection game.
We shall see if that provides an impetus for Norton to clean up its
act.


I know. At the antitrust hearings it will be presented as absolutely
essential to the operation of Windows, kind of like IE and Media Player.


 




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