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serial mouse no where to be seen



 
 
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  #11  
Old January 27th 05, 09:05 AM
twins2
external usenet poster
 
Posts: n/a
Default

Rick,

Just checking before I touch the Bios. Since I am putting this hd(2,me)
temporarily into pc(1) to extract info, and after that I am going to put back
the original hd (1,98se) back into this pc(1), I should be able to use the
pc(1,98se) without any problems, just like to have a word of comfort.TIA

"Rick T" wrote:

Decide what mouse you want to use and plug it in.

Boot into the BIOS
- check for mouse-related items
- set "reset configuration data" to Yes
- set "PnP OS" to No
- Save and Exit

Boot into SafeMode
- check DM and toss anything that has a "?" or "x"
- if you have drivers for whatever mouse, install.

Boot into Normal mode.

You should have a mouse by this point but just in case...

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard



Rick

  #12  
Old January 27th 05, 11:54 AM
Mart
external usenet poster
 
Posts: n/a
Default

Twins2 wrote :-
Then I boot up again under 'safe mode' , ya, the mouse works but there is
no
mouse icon.


What 'mouse icon'?
Do you mean the one on the System Tray (near the clock at the bottom of the
screen)?

If so, it SHOULD NOT BE THERE in Safe Mode - And, more importantly, if it
there in Normal Mode, (particularly as there is no mouse cursor) you've
(somehow) still got a (corrupted?) mouse driver installed.

OK - Let's try again!

Using the serial mouse (with L/R click only), boot into Safe Mode.

First confirm that you haven't got any mouse related software utilities
installed - Look in Control Panel \ Add/Remove Programs. If you have, remove
them (it).

Then (Still in SAFE MODE) navigate to DevMan and locate any/all
mouse/pointing devices.
Right-click on each in turn and select the "Remove" option. (You do not need
to physically disconnect the mouse!). BUT you MUST "Remove" each and every
instance of a mouse.

N.B. if you lose control of your mouse at this point, use Rick T's
suggestion :-
"You should have a mouse by this point but just in case...

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"
Thanks Rick ;-)

BTW -
There is a question mark under the tree is PCI multimedia .../PCI network
controller/Real magic pro. (this is under the 'safe mode'..)

You are probably best leaving this alone, if you intend putting the disk
back in the other PC. It's just another ingredient in the registry "soup"
caused by swapping the disk between PC's, as it's likely to be a piece of
hardware on the original machine.

Now shut your computer down.

Re-boot and let WinMe boot into Normal Mode and WATCH THE SCREEN CAREFULLY!

Does it say that a New Device has been detected, and then continues to try
to install a Serial Mouse?

Does it ask for Drivers, or offer - or try - to install a Mouse Driver. If
so, let WinMe install its best choice (probably a Generic MS serial mouse
driver).

Let it continue to completion.

Is your mouse pointer now visible & working?

BTW - As Rick T has pointed out, his Navigation tip works in Normal Mode too
g

Mart


"twins2" wrote in message
...
The serial mouse is just the L/R click only.

Since the serial mouse does not work under normal boot, decided to shut
down, took out the serial mouse and boot normally and shut down again.
Then
connect the serial mouse again and boot up normally. No, the pc never say
detected a new hardware and cos the mouse is no way to be seen.

Then I boot up again under 'safe mode' , ya, the mouse works but there is
no
mouse icon.
There is a question mark under the tree is PCI multimedia .../PCI network
controller/Real magic pro. (this is under the 'safe mode'

(Sorry, I do not know how to go to DM under normal mode since the mouse
does
not work)

I hope you can follow my sequence of events and assist to fig out.

On the ME Startup disk, since it can bootup under 'safe mode' can I make
the
STARTUP disk from there? What can I use it for?

++
AS for the ps2 mouse did not try any further, fyi the ps2 has a wheel in
the
middle besides the L/R click.

Thanks



"Mart" wrote:

twins2 wrote:-

.... In the device mgr, there is the 'ps2 mouse' entry only
and nothing else. I delete it and after a while the mouse
icon is gone from the main tree. BUT the funny thing is
the mouse is still working after I deleted it and (no mouse
icon in the main tree). I can navigate to open my
word file etc.


OK, although you "Removed"or 'deleted' it in DevMan, the (basic) mouse
driver is still (usually) resident until you power-down. Hence it
continued
to 'work'

Next, start in normal mode and the serial mouse is noway to be seen.


Did WinMe advise you that it (the mouse) was being detected during the
boot-up process - and ask you for a driver disk? (BTW - What make of
mouse
is it and was a driver disk provided with the mouse? - Does it have a
Wheel
as well as the two (L & R) buttons? If so, it may require a special
driver
rather than a 'Generic' driver.

Are there any conflicts (Yellow question marks or exclamation marks)
showing
in DevMan in NORMAL MODE when the mouse isn't being seen on the screen?

... Anthing I should do in bios.


No, I don't think it's a BIOS problem - more likely a WinMe driver
problem -
BUT I am very concerned about the likelihood of a 'mis-matched' registry,
due to swapping the drive from the other PC.

If you haven't got a WinMe Startup (floppy) Disk, then you *MAY* be able
to
make one yourself (see How to Create a Startup Disk in Windows Me) -
http://support.microsoft.com/default...b;en-us;267287 )

If you are unable to do that, then download an image and make one from
www.bootdisk.com . **Be sure to read the instructions.**

Bed time here in the UK (8hrs ahead of you guys) see how you get on.

Mart


"twins2" wrote in message
...
What happen after (4) power off, I decides to take out the ps2 mouse
and
put
in the serial mouse and boot up on 'safe mode'. It does its usual
thing,
scan
and the mouse works. In the device mgr, there is the 'ps2 mouse' entry
only
and nothing else. I delete it and after a while the mouse icon is gone
from
the main tree. BUT the funny thing is the mouse is still working after
I
deleted it and (no mouse icon in the main tree). I can navigate to open
my
word file etc.

Its a real mystery, normally when you deleted the driver, once gone,
you
expect the mouse to stop working immediately. any idea whats going on
here?

Next, start in normal mode and the serial mouse is noway to be seen.
Anthing
I should do in bios. With the serial mouse in place, its back to square
one.

sorry that I did not follow what was explain earlier. Think it come
back
to
the same situation, where could the conflict lies? Pleas help as
reformat
is
the last thing I want to do, thanks
Mart,

"Mart" wrote:

what could be wrong?

Well, if not before, you have probably by now made yourself a nice
bowl
of
mouse driver "soup". (Conflict of drivers)

From your responses, it would seem that you didn't follow (either of)
my
previous suggestions - the first in particular. However, the fact that
you
swapped the HD from one machine to another will probably have upset
the
'original' WinMe registry, as at least some of the other hardware (and
drivers) will be different.

Further, the fact that "The ME pc broke down a while ago (hardware
issue)."
doesn't bode too well - I just wonder what else was/is faulty?

and the ME cd has long gone in the bin.

Along with the WinMe Startup (floppy) Disk, I suppose - Oh dear!!

Any thing I can do next.

In view of the state that you are now in - and the fact that HD is in
the
'wrong' machine (registry issues) - and that you no longer have a
WinMe
CD,
you might just as well start over and clean install Win98se - assuming
you
still have that CD!!. And from this distance, without any tools (the
WinMe
Startup Disk or CD) there's little else I can offer.

Oddly why was it working before in the 'safe mode.'

Probably more by good luck than good management - but by not following
my
suggestions and switching-off, part way through a setting-up sequence
wouldn't have helped.

You *might* get some help from your local computer techie who would be
able
to get a 'hands-on' go at it.

Mart


"twins2" wrote in message
...
let me sstart again, with the ps2 mouse.
1/ now I start in Normal, the mouse no where to be seen. Shut down
the
pc.

2/ Start in safe mode, after hitting ;safe mode' the system seems
hang
as
the hour glass just appear at the centre of the screen. Hit 'enter'
key,
nothing happen, So have to push the power buttons to 'off' pc.

3/ Start in safe mode again(after hitting 'safe mode' get the 'ME'
logo'
and
the message 'window is by passing the start up files' , {{which I
did
not
get
in (2)}} then scan disk 'c' After finish scanning, get the hour
glass
(like
in 2) and hang there. Hit 'enter' nothing happen and looks like I
have
to
push the button again.

4/ repeat (3) and get the same result. After finish scanning the
'c',
ithang
there.

((the hd was scan for virus using NAV 2005 and Adware witht he
latest
definitions))

what could be wrong and the ME cd has long gone in the bin. Any
thing I
can
do next. Oddly why was it working before in the 'safe mode.'



"Mart" wrote:

.. it does not work under normal mode. Under the mouse, there is
only
1
ps2 entry.

In NORMAL MODE? - What do you see in SAFE MODE?

Tried several times (each time delete the ps2 entry)

In SAFE MODE?

and let it
detect

In NORMAL MODE?

and the mouse works under safe mode BUT not in normal mode, why?

But, did you attempt to "Remove" ALL mouse/pointer devices in SAFE
MODE?

Mart


"twins2" wrote in message
...
I realised that there is a ps2 port, so I attached the ps2 mouse
instead
of
the serial mouse and boot up under safe mode and the ps2 mouse
works.
However, it does not work under normal mode. Under the mouse,
there
is
only 1
ps2 entry. Tried several times (each time delete the ps2 entry)
and
let
it
detect and the mouse works under safe mode BUT not in normal
mode,
why?
In
fact the mouse is no where to be seen. (move all over the place,
but
its
playing hide and seek, no where to be seen... pls adv as
obviously I
need
it
to work in normal mode.

thanks

"Mart" wrote:

Boot into Safe Mode (Ctrl or F8 keys at startup) and navigate to
Device
Manager (using the keyboard Tab and arrow keys etc.) Look for
ANY/ALL
mouse
and pointing devices and "Remove" them.

Shut down and reboot (into Normal Mode). WinMe should re-detect
the
serial
mouse and install the drivers.

BTW - you *might* find that the mouse actually works in Safe
Mode.

HTH

Mart


"twins2" wrote in message
...
We have 2 similar aged P MMX pcs, one with 98se(1) and other
with
ME(2),.
Both pc's used serial mouse and serial kb. PC (1) is working
fine.
(the
pc's
are not connected to each other)

The ME pc broke down a while ago (hardware issue). So, I took
out
hd
(1)
and
put in hd (2) that is with the ME into pc(!). It boots up ok
but
the
mouse
is
no where to be seen while the kb seems to be ok as I was able
to
move
the
'dot' when I press '+'/arrow sign.
Pls advice how can I solve this problem, many thanks. When it
rains,
it
never seems to stop......















  #13  
Old January 27th 05, 01:51 PM
Rick T
external usenet poster
 
Posts: n/a
Default

Mart wrote:

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"


My mouse usually works fine, but I've got two buggy programs that
suppress the "Always On Top" behaviour of the Toolbar, in which case I
gotta use Ctrl-Alt-Esc to pop it up (or I have to minimize everything
one by one to get to a cleared Desktop)

Rick
  #14  
Old January 27th 05, 02:28 PM
Mart
external usenet poster
 
Posts: n/a
Default

Cheers, Rick - never thought, but the Windows key (if present) will also
take you to the Start Menu where arrow & tab keys will let you navigate.

Mart


"Rick T" wrote in message
...
Mart wrote:

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"


My mouse usually works fine, but I've got two buggy programs that suppress
the "Always On Top" behaviour of the Toolbar, in which case I gotta use
Ctrl-Alt-Esc to pop it up (or I have to minimize everything one by one
to get to a cleared Desktop)

Rick



  #15  
Old January 27th 05, 06:00 PM
Rick T
external usenet poster
 
Posts: n/a
Default

Mart wrote:
Cheers, Rick - never thought, but the Windows key (if present) will also
take you to the Start Menu where arrow & tab keys will let you navigate.


Even better


Rick
still computing in the Dark Ages (old 'M' series KB and another NIB as
backup... my sense of thrift got the better of me; they were like $10 each)
  #16  
Old January 27th 05, 10:25 PM
twins2
external usenet poster
 
Posts: n/a
Default

Sorry if I have not used the correct terminology. The 'no mouse icon' refers
to the icon in the DM tree

So using serial mouse, ((A)) start in "safe mode"
-in the processs of loading, see the cursor 'spinning/changing the shapes'
Add/remove: there is no mouse related program
DM-there is no Mouse icon (repeat NO Mouse icon)
At this point the cursor works like a charm, can go anywhere Words, etc

Other device ? -leave it alone (PCI multimedia audio etc)

Next shut down and reboot under Normal ((B))
OBSERVATIONS- usually you see the cursor when boot up but I dont see it
- no cursor at all
- did not say found new hardware, ask for drivers etc

Next shut down and reboot under 'safe mode'
- same as ((A)). There is no mouse icon in the DM tree and the cursor works
like a charm.

From my very first post, there was the mouse icon in the DM tree and I
delete the sub folders(drivers) and should I by mistake deleted the mouse
icon, it should rebuilt itself upon reboot isn't it?

fyi, manage to extract most of the info. However, still wud like to find out
why it does not work under Normal mode. TIA




"Mart" wrote:

Twins2 wrote :-
Then I boot up again under 'safe mode' , ya, the mouse works but there is
no
mouse icon.


What 'mouse icon'?
Do you mean the one on the System Tray (near the clock at the bottom of the
screen)?

If so, it SHOULD NOT BE THERE in Safe Mode - And, more importantly, if it
there in Normal Mode, (particularly as there is no mouse cursor) you've
(somehow) still got a (corrupted?) mouse driver installed.

OK - Let's try again!

Using the serial mouse (with L/R click only), boot into Safe Mode.

First confirm that you haven't got any mouse related software utilities
installed - Look in Control Panel \ Add/Remove Programs. If you have, remove
them (it).

Then (Still in SAFE MODE) navigate to DevMan and locate any/all
mouse/pointing devices.
Right-click on each in turn and select the "Remove" option. (You do not need
to physically disconnect the mouse!). BUT you MUST "Remove" each and every
instance of a mouse.

N.B. if you lose control of your mouse at this point, use Rick T's
suggestion :-
"You should have a mouse by this point but just in case...

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"
Thanks Rick ;-)

BTW -
There is a question mark under the tree is PCI multimedia .../PCI network
controller/Real magic pro. (this is under the 'safe mode'..)

You are probably best leaving this alone, if you intend putting the disk
back in the other PC. It's just another ingredient in the registry "soup"
caused by swapping the disk between PC's, as it's likely to be a piece of
hardware on the original machine.

Now shut your computer down.

Re-boot and let WinMe boot into Normal Mode and WATCH THE SCREEN CAREFULLY!

Does it say that a New Device has been detected, and then continues to try
to install a Serial Mouse?

Does it ask for Drivers, or offer - or try - to install a Mouse Driver. If
so, let WinMe install its best choice (probably a Generic MS serial mouse
driver).

Let it continue to completion.

Is your mouse pointer now visible & working?

BTW - As Rick T has pointed out, his Navigation tip works in Normal Mode too
g

Mart


"twins2" wrote in message
...
The serial mouse is just the L/R click only.

Since the serial mouse does not work under normal boot, decided to shut
down, took out the serial mouse and boot normally and shut down again.
Then
connect the serial mouse again and boot up normally. No, the pc never say
detected a new hardware and cos the mouse is no way to be seen.

Then I boot up again under 'safe mode' , ya, the mouse works but there is
no
mouse icon.
There is a question mark under the tree is PCI multimedia .../PCI network
controller/Real magic pro. (this is under the 'safe mode'

(Sorry, I do not know how to go to DM under normal mode since the mouse
does
not work)

I hope you can follow my sequence of events and assist to fig out.

On the ME Startup disk, since it can bootup under 'safe mode' can I make
the
STARTUP disk from there? What can I use it for?

++
AS for the ps2 mouse did not try any further, fyi the ps2 has a wheel in
the
middle besides the L/R click.

Thanks



"Mart" wrote:

twins2 wrote:-

.... In the device mgr, there is the 'ps2 mouse' entry only
and nothing else. I delete it and after a while the mouse
icon is gone from the main tree. BUT the funny thing is
the mouse is still working after I deleted it and (no mouse
icon in the main tree). I can navigate to open my
word file etc.

OK, although you "Removed"or 'deleted' it in DevMan, the (basic) mouse
driver is still (usually) resident until you power-down. Hence it
continued
to 'work'

Next, start in normal mode and the serial mouse is noway to be seen.

Did WinMe advise you that it (the mouse) was being detected during the
boot-up process - and ask you for a driver disk? (BTW - What make of
mouse
is it and was a driver disk provided with the mouse? - Does it have a
Wheel
as well as the two (L & R) buttons? If so, it may require a special
driver
rather than a 'Generic' driver.

Are there any conflicts (Yellow question marks or exclamation marks)
showing
in DevMan in NORMAL MODE when the mouse isn't being seen on the screen?

... Anthing I should do in bios.

No, I don't think it's a BIOS problem - more likely a WinMe driver
problem -
BUT I am very concerned about the likelihood of a 'mis-matched' registry,
due to swapping the drive from the other PC.

If you haven't got a WinMe Startup (floppy) Disk, then you *MAY* be able
to
make one yourself (see How to Create a Startup Disk in Windows Me) -
http://support.microsoft.com/default...b;en-us;267287 )

If you are unable to do that, then download an image and make one from
www.bootdisk.com . **Be sure to read the instructions.**

Bed time here in the UK (8hrs ahead of you guys) see how you get on.

Mart


"twins2" wrote in message
...
What happen after (4) power off, I decides to take out the ps2 mouse
and
put
in the serial mouse and boot up on 'safe mode'. It does its usual
thing,
scan
and the mouse works. In the device mgr, there is the 'ps2 mouse' entry
only
and nothing else. I delete it and after a while the mouse icon is gone
from
the main tree. BUT the funny thing is the mouse is still working after
I
deleted it and (no mouse icon in the main tree). I can navigate to open
my
word file etc.

Its a real mystery, normally when you deleted the driver, once gone,
you
expect the mouse to stop working immediately. any idea whats going on
here?

Next, start in normal mode and the serial mouse is noway to be seen.
Anthing
I should do in bios. With the serial mouse in place, its back to square
one.

sorry that I did not follow what was explain earlier. Think it come
back
to
the same situation, where could the conflict lies? Pleas help as
reformat
is
the last thing I want to do, thanks
Mart,

"Mart" wrote:

what could be wrong?

Well, if not before, you have probably by now made yourself a nice
bowl
of
mouse driver "soup". (Conflict of drivers)

From your responses, it would seem that you didn't follow (either of)
my
previous suggestions - the first in particular. However, the fact that
you
swapped the HD from one machine to another will probably have upset
the
'original' WinMe registry, as at least some of the other hardware (and
drivers) will be different.

Further, the fact that "The ME pc broke down a while ago (hardware
issue)."
doesn't bode too well - I just wonder what else was/is faulty?

and the ME cd has long gone in the bin.

Along with the WinMe Startup (floppy) Disk, I suppose - Oh dear!!

Any thing I can do next.

In view of the state that you are now in - and the fact that HD is in
the
'wrong' machine (registry issues) - and that you no longer have a
WinMe
CD,
you might just as well start over and clean install Win98se - assuming
you
still have that CD!!. And from this distance, without any tools (the
WinMe
Startup Disk or CD) there's little else I can offer.

Oddly why was it working before in the 'safe mode.'

Probably more by good luck than good management - but by not following
my
suggestions and switching-off, part way through a setting-up sequence
wouldn't have helped.

You *might* get some help from your local computer techie who would be
able
to get a 'hands-on' go at it.

Mart


"twins2" wrote in message
...
let me sstart again, with the ps2 mouse.
1/ now I start in Normal, the mouse no where to be seen. Shut down
the
pc.

2/ Start in safe mode, after hitting ;safe mode' the system seems
hang
as
the hour glass just appear at the centre of the screen. Hit 'enter'
key,
nothing happen, So have to push the power buttons to 'off' pc.

3/ Start in safe mode again(after hitting 'safe mode' get the 'ME'
logo'
and
the message 'window is by passing the start up files' , {{which I
did
not
get
in (2)}} then scan disk 'c' After finish scanning, get the hour
glass
(like
in 2) and hang there. Hit 'enter' nothing happen and looks like I
have
to
push the button again.

4/ repeat (3) and get the same result. After finish scanning the
'c',
ithang
there.

((the hd was scan for virus using NAV 2005 and Adware witht he
latest
definitions))

what could be wrong and the ME cd has long gone in the bin. Any
thing I
can
do next. Oddly why was it working before in the 'safe mode.'



"Mart" wrote:

.. it does not work under normal mode. Under the mouse, there is
only
1
ps2 entry.

In NORMAL MODE? - What do you see in SAFE MODE?

Tried several times (each time delete the ps2 entry)

In SAFE MODE?

and let it
detect

In NORMAL MODE?

and the mouse works under safe mode BUT not in normal mode, why?

But, did you attempt to "Remove" ALL mouse/pointer devices in SAFE
MODE?

Mart


"twins2" wrote in message
...
I realised that there is a ps2 port, so I attached the ps2 mouse
instead
of
the serial mouse and boot up under safe mode and the ps2 mouse
works.
However, it does not work under normal mode. Under the mouse,
there
is
only 1
ps2 entry. Tried several times (each time delete the ps2 entry)
and
let
it
detect and the mouse works under safe mode BUT not in normal
mode,
why?
In
fact the mouse is no where to be seen. (move all over the place,
but
its
playing hide and seek, no where to be seen... pls adv as
obviously I
need
it
to work in normal mode.

thanks

"Mart" wrote:

Boot into Safe Mode (Ctrl or F8 keys at startup) and navigate to
Device
Manager (using the keyboard Tab and arrow keys etc.) Look for
ANY/ALL
mouse
and pointing devices and "Remove" them.

Shut down and reboot (into Normal Mode). WinMe should re-detect
the
serial
mouse and install the drivers.

BTW - you *might* find that the mouse actually works in Safe
Mode.

HTH

Mart


"twins2" wrote in message
...
We have 2 similar aged P MMX pcs, one with 98se(1) and other
with
ME(2),.
Both pc's used serial mouse and serial kb. PC (1) is working
fine.
(the
pc's
are not connected to each other)

The ME pc broke down a while ago (hardware issue). So, I took
out
hd
(1)
and
put in hd (2) that is with the ME into pc(!). It boots up ok
but
the
mouse
is
no where to be seen while the kb seems to be ok as I was able
to
move
the
'dot' when I press '+'/arrow sign.
Pls advice how can I solve this problem, many thanks. When it
rains,
it
never seems to stop......
















  #17  
Old January 28th 05, 01:58 AM
Mart
external usenet poster
 
Posts: n/a
Default

Twins2, I've just done a search of the MS Knowledge Base and found the
following article which pretty much re-iterates my suggestion and points the
problem at the mouse drivers :-

"The PS/2 Mouse May Not Work After You Upgrade to Windows Millennium
Edition"
http://support.microsoft.com/default...b;en-us;290342

But take particular note of the last paragraph "MORE INFORMATION" - which
certainly applies in your case - and did give me cause for concern in my
earlier replies

I am rapidly running out of ideas except to suggest that you *may* have to
run through the whole procedure *several times* - switching between the
Serial and then the PS/2 mouse - before you can get the mouse to be
correctly recognised. (See the section "If the preceding steps do not
resolve this behavior")

So at least MS do acknowledge that there is an issue.

Keep trying (several times if necessary) and let us know how you get on. At
this point, I don't have any further suggestions.

Good luck

Mart


"twins2" wrote in message
...
Sorry if I have not used the correct terminology. The 'no mouse icon'
refers
to the icon in the DM tree

So using serial mouse, ((A)) start in "safe mode"
-in the processs of loading, see the cursor 'spinning/changing the shapes'
Add/remove: there is no mouse related program
DM-there is no Mouse icon (repeat NO Mouse icon)
At this point the cursor works like a charm, can go anywhere Words, etc

Other device ? -leave it alone (PCI multimedia audio etc)

Next shut down and reboot under Normal ((B))
OBSERVATIONS- usually you see the cursor when boot up but I dont see it
- no cursor at all
- did not say found new hardware, ask for drivers
etc

Next shut down and reboot under 'safe mode'
- same as ((A)). There is no mouse icon in the DM tree and the cursor
works
like a charm.

From my very first post, there was the mouse icon in the DM tree and I
delete the sub folders(drivers) and should I by mistake deleted the mouse
icon, it should rebuilt itself upon reboot isn't it?

fyi, manage to extract most of the info. However, still wud like to find
out
why it does not work under Normal mode. TIA




"Mart" wrote:

Twins2 wrote :-
Then I boot up again under 'safe mode' , ya, the mouse works but there
is
no
mouse icon.


What 'mouse icon'?
Do you mean the one on the System Tray (near the clock at the bottom of
the
screen)?

If so, it SHOULD NOT BE THERE in Safe Mode - And, more importantly, if it
there in Normal Mode, (particularly as there is no mouse cursor) you've
(somehow) still got a (corrupted?) mouse driver installed.

OK - Let's try again!

Using the serial mouse (with L/R click only), boot into Safe Mode.

First confirm that you haven't got any mouse related software utilities
installed - Look in Control Panel \ Add/Remove Programs. If you have,
remove
them (it).

Then (Still in SAFE MODE) navigate to DevMan and locate any/all
mouse/pointing devices.
Right-click on each in turn and select the "Remove" option. (You do not
need
to physically disconnect the mouse!). BUT you MUST "Remove" each and
every
instance of a mouse.

N.B. if you lose control of your mouse at this point, use Rick T's
suggestion :-
"You should have a mouse by this point but just in case...

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"
Thanks Rick ;-)

BTW -
There is a question mark under the tree is PCI multimedia .../PCI
network
controller/Real magic pro. (this is under the 'safe mode'..)

You are probably best leaving this alone, if you intend putting the disk
back in the other PC. It's just another ingredient in the registry "soup"
caused by swapping the disk between PC's, as it's likely to be a piece of
hardware on the original machine.

Now shut your computer down.

Re-boot and let WinMe boot into Normal Mode and WATCH THE SCREEN
CAREFULLY!

Does it say that a New Device has been detected, and then continues to
try
to install a Serial Mouse?

Does it ask for Drivers, or offer - or try - to install a Mouse Driver.
If
so, let WinMe install its best choice (probably a Generic MS serial mouse
driver).

Let it continue to completion.

Is your mouse pointer now visible & working?

BTW - As Rick T has pointed out, his Navigation tip works in Normal Mode
too
g

Mart


"twins2" wrote in message
...
The serial mouse is just the L/R click only.

Since the serial mouse does not work under normal boot, decided to shut
down, took out the serial mouse and boot normally and shut down again.
Then
connect the serial mouse again and boot up normally. No, the pc never
say
detected a new hardware and cos the mouse is no way to be seen.

Then I boot up again under 'safe mode' , ya, the mouse works but there
is
no
mouse icon.
There is a question mark under the tree is PCI multimedia .../PCI
network
controller/Real magic pro. (this is under the 'safe mode'

(Sorry, I do not know how to go to DM under normal mode since the mouse
does
not work)

I hope you can follow my sequence of events and assist to fig out.

On the ME Startup disk, since it can bootup under 'safe mode' can I
make
the
STARTUP disk from there? What can I use it for?

++
AS for the ps2 mouse did not try any further, fyi the ps2 has a wheel
in
the
middle besides the L/R click.

Thanks



"Mart" wrote:

twins2 wrote:-

.... In the device mgr, there is the 'ps2 mouse' entry only
and nothing else. I delete it and after a while the mouse
icon is gone from the main tree. BUT the funny thing is
the mouse is still working after I deleted it and (no mouse
icon in the main tree). I can navigate to open my
word file etc.

OK, although you "Removed"or 'deleted' it in DevMan, the (basic) mouse
driver is still (usually) resident until you power-down. Hence it
continued
to 'work'

Next, start in normal mode and the serial mouse is noway to be seen.

Did WinMe advise you that it (the mouse) was being detected during the
boot-up process - and ask you for a driver disk? (BTW - What make of
mouse
is it and was a driver disk provided with the mouse? - Does it have a
Wheel
as well as the two (L & R) buttons? If so, it may require a special
driver
rather than a 'Generic' driver.

Are there any conflicts (Yellow question marks or exclamation marks)
showing
in DevMan in NORMAL MODE when the mouse isn't being seen on the
screen?

... Anthing I should do in bios.

No, I don't think it's a BIOS problem - more likely a WinMe driver
problem -
BUT I am very concerned about the likelihood of a 'mis-matched'
registry,
due to swapping the drive from the other PC.

If you haven't got a WinMe Startup (floppy) Disk, then you *MAY* be
able
to
make one yourself (see How to Create a Startup Disk in Windows Me) -
http://support.microsoft.com/default...b;en-us;267287 )

If you are unable to do that, then download an image and make one from
www.bootdisk.com . **Be sure to read the instructions.**

Bed time here in the UK (8hrs ahead of you guys) see how you get on.

Mart


"twins2" wrote in message
...
What happen after (4) power off, I decides to take out the ps2 mouse
and
put
in the serial mouse and boot up on 'safe mode'. It does its usual
thing,
scan
and the mouse works. In the device mgr, there is the 'ps2 mouse'
entry
only
and nothing else. I delete it and after a while the mouse icon is
gone
from
the main tree. BUT the funny thing is the mouse is still working
after
I
deleted it and (no mouse icon in the main tree). I can navigate to
open
my
word file etc.

Its a real mystery, normally when you deleted the driver, once gone,
you
expect the mouse to stop working immediately. any idea whats going
on
here?

Next, start in normal mode and the serial mouse is noway to be seen.
Anthing
I should do in bios. With the serial mouse in place, its back to
square
one.

sorry that I did not follow what was explain earlier. Think it come
back
to
the same situation, where could the conflict lies? Pleas help as
reformat
is
the last thing I want to do, thanks
Mart,

"Mart" wrote:

what could be wrong?

Well, if not before, you have probably by now made yourself a nice
bowl
of
mouse driver "soup". (Conflict of drivers)

From your responses, it would seem that you didn't follow (either
of)
my
previous suggestions - the first in particular. However, the fact
that
you
swapped the HD from one machine to another will probably have upset
the
'original' WinMe registry, as at least some of the other hardware
(and
drivers) will be different.

Further, the fact that "The ME pc broke down a while ago (hardware
issue)."
doesn't bode too well - I just wonder what else was/is faulty?

and the ME cd has long gone in the bin.

Along with the WinMe Startup (floppy) Disk, I suppose - Oh
dear!!

Any thing I can do next.

In view of the state that you are now in - and the fact that HD is
in
the
'wrong' machine (registry issues) - and that you no longer have a
WinMe
CD,
you might just as well start over and clean install Win98se -
assuming
you
still have that CD!!. And from this distance, without any tools
(the
WinMe
Startup Disk or CD) there's little else I can offer.

Oddly why was it working before in the 'safe mode.'

Probably more by good luck than good management - but by not
following
my
suggestions and switching-off, part way through a setting-up
sequence
wouldn't have helped.

You *might* get some help from your local computer techie who would
be
able
to get a 'hands-on' go at it.

Mart


"twins2" wrote in message
...
let me sstart again, with the ps2 mouse.
1/ now I start in Normal, the mouse no where to be seen. Shut
down
the
pc.

2/ Start in safe mode, after hitting ;safe mode' the system seems
hang
as
the hour glass just appear at the centre of the screen. Hit
'enter'
key,
nothing happen, So have to push the power buttons to 'off' pc.

3/ Start in safe mode again(after hitting 'safe mode' get the
'ME'
logo'
and
the message 'window is by passing the start up files' , {{which I
did
not
get
in (2)}} then scan disk 'c' After finish scanning, get the hour
glass
(like
in 2) and hang there. Hit 'enter' nothing happen and looks like I
have
to
push the button again.

4/ repeat (3) and get the same result. After finish scanning the
'c',
ithang
there.

((the hd was scan for virus using NAV 2005 and Adware witht he
latest
definitions))

what could be wrong and the ME cd has long gone in the bin. Any
thing I
can
do next. Oddly why was it working before in the 'safe mode.'



"Mart" wrote:

.. it does not work under normal mode. Under the mouse, there
is
only
1
ps2 entry.

In NORMAL MODE? - What do you see in SAFE MODE?

Tried several times (each time delete the ps2 entry)

In SAFE MODE?

and let it
detect

In NORMAL MODE?

and the mouse works under safe mode BUT not in normal mode,
why?

But, did you attempt to "Remove" ALL mouse/pointer devices in
SAFE
MODE?

Mart


"twins2" wrote in message
...
I realised that there is a ps2 port, so I attached the ps2
mouse
instead
of
the serial mouse and boot up under safe mode and the ps2 mouse
works.
However, it does not work under normal mode. Under the mouse,
there
is
only 1
ps2 entry. Tried several times (each time delete the ps2
entry)
and
let
it
detect and the mouse works under safe mode BUT not in normal
mode,
why?
In
fact the mouse is no where to be seen. (move all over the
place,
but
its
playing hide and seek, no where to be seen... pls adv as
obviously I
need
it
to work in normal mode.

thanks

"Mart" wrote:

Boot into Safe Mode (Ctrl or F8 keys at startup) and navigate
to
Device
Manager (using the keyboard Tab and arrow keys etc.) Look for
ANY/ALL
mouse
and pointing devices and "Remove" them.

Shut down and reboot (into Normal Mode). WinMe should
re-detect
the
serial
mouse and install the drivers.

BTW - you *might* find that the mouse actually works in Safe
Mode.

HTH

Mart


"twins2" wrote in message
...
We have 2 similar aged P MMX pcs, one with 98se(1) and
other
with
ME(2),.
Both pc's used serial mouse and serial kb. PC (1) is
working
fine.
(the
pc's
are not connected to each other)

The ME pc broke down a while ago (hardware issue). So, I
took
out
hd
(1)
and
put in hd (2) that is with the ME into pc(!). It boots up
ok
but
the
mouse
is
no where to be seen while the kb seems to be ok as I was
able
to
move
the
'dot' when I press '+'/arrow sign.
Pls advice how can I solve this problem, many thanks. When
it
rains,
it
never seems to stop......


















  #18  
Old January 28th 05, 03:43 AM
twins2
external usenet poster
 
Posts: n/a
Default

Mart,
Thanks v much and will try later as suggested, together with Rick T earlier
suggestion.
However, just to let you know that I attached back the original hd (98se)
back into its pc(1) and boot up in safe mode, still using serial mouse. In
the DM, there is the mouse tree but listed as ps2, HID compliant mouse etc.
So I deleted all entries
Reboot in Normal, pc hang.
Reboot in 'safe mode and do a Registry Checker, System File Checker - all ok.

Reboot in Normal, the cursor works BUT in DM, there is no mouse tree. I do
not know what will be the consequences as I use it but its critical that
pc(1) works without any problem, owise all hell break lose.
Many thanks to all.

"Mart" wrote:

Twins2, I've just done a search of the MS Knowledge Base and found the
following article which pretty much re-iterates my suggestion and points the
problem at the mouse drivers :-

"The PS/2 Mouse May Not Work After You Upgrade to Windows Millennium
Edition"
http://support.microsoft.com/default...b;en-us;290342

But take particular note of the last paragraph "MORE INFORMATION" - which
certainly applies in your case - and did give me cause for concern in my
earlier replies

I am rapidly running out of ideas except to suggest that you *may* have to
run through the whole procedure *several times* - switching between the
Serial and then the PS/2 mouse - before you can get the mouse to be
correctly recognised. (See the section "If the preceding steps do not
resolve this behavior")

So at least MS do acknowledge that there is an issue.

Keep trying (several times if necessary) and let us know how you get on. At
this point, I don't have any further suggestions.

Good luck

Mart


"twins2" wrote in message
...
Sorry if I have not used the correct terminology. The 'no mouse icon'
refers
to the icon in the DM tree

So using serial mouse, ((A)) start in "safe mode"
-in the processs of loading, see the cursor 'spinning/changing the shapes'
Add/remove: there is no mouse related program
DM-there is no Mouse icon (repeat NO Mouse icon)
At this point the cursor works like a charm, can go anywhere Words, etc

Other device ? -leave it alone (PCI multimedia audio etc)

Next shut down and reboot under Normal ((B))
OBSERVATIONS- usually you see the cursor when boot up but I dont see it
- no cursor at all
- did not say found new hardware, ask for drivers
etc

Next shut down and reboot under 'safe mode'
- same as ((A)). There is no mouse icon in the DM tree and the cursor
works
like a charm.

From my very first post, there was the mouse icon in the DM tree and I
delete the sub folders(drivers) and should I by mistake deleted the mouse
icon, it should rebuilt itself upon reboot isn't it?

fyi, manage to extract most of the info. However, still wud like to find
out
why it does not work under Normal mode. TIA




"Mart" wrote:

Twins2 wrote :-
Then I boot up again under 'safe mode' , ya, the mouse works but there
is
no
mouse icon.

What 'mouse icon'?
Do you mean the one on the System Tray (near the clock at the bottom of
the
screen)?

If so, it SHOULD NOT BE THERE in Safe Mode - And, more importantly, if it
there in Normal Mode, (particularly as there is no mouse cursor) you've
(somehow) still got a (corrupted?) mouse driver installed.

OK - Let's try again!

Using the serial mouse (with L/R click only), boot into Safe Mode.

First confirm that you haven't got any mouse related software utilities
installed - Look in Control Panel \ Add/Remove Programs. If you have,
remove
them (it).

Then (Still in SAFE MODE) navigate to DevMan and locate any/all
mouse/pointing devices.
Right-click on each in turn and select the "Remove" option. (You do not
need
to physically disconnect the mouse!). BUT you MUST "Remove" each and
every
instance of a mouse.

N.B. if you lose control of your mouse at this point, use Rick T's
suggestion :-
"You should have a mouse by this point but just in case...

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"
Thanks Rick ;-)

BTW -
There is a question mark under the tree is PCI multimedia .../PCI
network
controller/Real magic pro. (this is under the 'safe mode'..)
You are probably best leaving this alone, if you intend putting the disk
back in the other PC. It's just another ingredient in the registry "soup"
caused by swapping the disk between PC's, as it's likely to be a piece of
hardware on the original machine.

Now shut your computer down.

Re-boot and let WinMe boot into Normal Mode and WATCH THE SCREEN
CAREFULLY!

Does it say that a New Device has been detected, and then continues to
try
to install a Serial Mouse?

Does it ask for Drivers, or offer - or try - to install a Mouse Driver.
If
so, let WinMe install its best choice (probably a Generic MS serial mouse
driver).

Let it continue to completion.

Is your mouse pointer now visible & working?

BTW - As Rick T has pointed out, his Navigation tip works in Normal Mode
too
g

Mart


"twins2" wrote in message
...
The serial mouse is just the L/R click only.

Since the serial mouse does not work under normal boot, decided to shut
down, took out the serial mouse and boot normally and shut down again.
Then
connect the serial mouse again and boot up normally. No, the pc never
say
detected a new hardware and cos the mouse is no way to be seen.

Then I boot up again under 'safe mode' , ya, the mouse works but there
is
no
mouse icon.
There is a question mark under the tree is PCI multimedia .../PCI
network
controller/Real magic pro. (this is under the 'safe mode'

(Sorry, I do not know how to go to DM under normal mode since the mouse
does
not work)

I hope you can follow my sequence of events and assist to fig out.

On the ME Startup disk, since it can bootup under 'safe mode' can I
make
the
STARTUP disk from there? What can I use it for?

++
AS for the ps2 mouse did not try any further, fyi the ps2 has a wheel
in
the
middle besides the L/R click.

Thanks



"Mart" wrote:

twins2 wrote:-

.... In the device mgr, there is the 'ps2 mouse' entry only
and nothing else. I delete it and after a while the mouse
icon is gone from the main tree. BUT the funny thing is
the mouse is still working after I deleted it and (no mouse
icon in the main tree). I can navigate to open my
word file etc.

OK, although you "Removed"or 'deleted' it in DevMan, the (basic) mouse
driver is still (usually) resident until you power-down. Hence it
continued
to 'work'

Next, start in normal mode and the serial mouse is noway to be seen.

Did WinMe advise you that it (the mouse) was being detected during the
boot-up process - and ask you for a driver disk? (BTW - What make of
mouse
is it and was a driver disk provided with the mouse? - Does it have a
Wheel
as well as the two (L & R) buttons? If so, it may require a special
driver
rather than a 'Generic' driver.

Are there any conflicts (Yellow question marks or exclamation marks)
showing
in DevMan in NORMAL MODE when the mouse isn't being seen on the
screen?

... Anthing I should do in bios.

No, I don't think it's a BIOS problem - more likely a WinMe driver
problem -
BUT I am very concerned about the likelihood of a 'mis-matched'
registry,
due to swapping the drive from the other PC.

If you haven't got a WinMe Startup (floppy) Disk, then you *MAY* be
able
to
make one yourself (see How to Create a Startup Disk in Windows Me) -
http://support.microsoft.com/default...b;en-us;267287 )

If you are unable to do that, then download an image and make one from
www.bootdisk.com . **Be sure to read the instructions.**

Bed time here in the UK (8hrs ahead of you guys) see how you get on.

Mart


"twins2" wrote in message
...
What happen after (4) power off, I decides to take out the ps2 mouse
and
put
in the serial mouse and boot up on 'safe mode'. It does its usual
thing,
scan
and the mouse works. In the device mgr, there is the 'ps2 mouse'
entry
only
and nothing else. I delete it and after a while the mouse icon is
gone
from
the main tree. BUT the funny thing is the mouse is still working
after
I
deleted it and (no mouse icon in the main tree). I can navigate to
open
my
word file etc.

Its a real mystery, normally when you deleted the driver, once gone,
you
expect the mouse to stop working immediately. any idea whats going
on
here?

Next, start in normal mode and the serial mouse is noway to be seen.
Anthing
I should do in bios. With the serial mouse in place, its back to
square
one.

sorry that I did not follow what was explain earlier. Think it come
back
to
the same situation, where could the conflict lies? Pleas help as
reformat
is
the last thing I want to do, thanks
Mart,

"Mart" wrote:

what could be wrong?

Well, if not before, you have probably by now made yourself a nice
bowl
of
mouse driver "soup". (Conflict of drivers)

From your responses, it would seem that you didn't follow (either
of)
my
previous suggestions - the first in particular. However, the fact
that
you
swapped the HD from one machine to another will probably have upset
the
'original' WinMe registry, as at least some of the other hardware
(and
drivers) will be different.

Further, the fact that "The ME pc broke down a while ago (hardware
issue)."
doesn't bode too well - I just wonder what else was/is faulty?

and the ME cd has long gone in the bin.

Along with the WinMe Startup (floppy) Disk, I suppose - Oh
dear!!

Any thing I can do next.

In view of the state that you are now in - and the fact that HD is
in
the
'wrong' machine (registry issues) - and that you no longer have a
WinMe
CD,
you might just as well start over and clean install Win98se -
assuming
you
still have that CD!!. And from this distance, without any tools
(the
WinMe
Startup Disk or CD) there's little else I can offer.

Oddly why was it working before in the 'safe mode.'

Probably more by good luck than good management - but by not
following
my
suggestions and switching-off, part way through a setting-up
sequence
wouldn't have helped.

You *might* get some help from your local computer techie who would
be
able
to get a 'hands-on' go at it.

Mart


"twins2" wrote in message
...
let me sstart again, with the ps2 mouse.
1/ now I start in Normal, the mouse no where to be seen. Shut
down
the
pc.

2/ Start in safe mode, after hitting ;safe mode' the system seems
hang
as
the hour glass just appear at the centre of the screen. Hit
'enter'
key,
nothing happen, So have to push the power buttons to 'off' pc.

3/ Start in safe mode again(after hitting 'safe mode' get the
'ME'
logo'
and
the message 'window is by passing the start up files' , {{which I
did
not
get
in (2)}} then scan disk 'c' After finish scanning, get the hour
glass
(like
in 2) and hang there. Hit 'enter' nothing happen and looks like I
have
to
push the button again.

4/ repeat (3) and get the same result. After finish scanning the
'c',
ithang
there.

((the hd was scan for virus using NAV 2005 and Adware witht he
latest
definitions))

what could be wrong and the ME cd has long gone in the bin. Any
thing I
can
do next. Oddly why was it working before in the 'safe mode.'



"Mart" wrote:

.. it does not work under normal mode. Under the mouse, there
is
only
1
ps2 entry.

In NORMAL MODE? - What do you see in SAFE MODE?

Tried several times (each time delete the ps2 entry)

In SAFE MODE?

and let it
detect

In NORMAL MODE?

and the mouse works under safe mode BUT not in normal mode,
why?

But, did you attempt to "Remove" ALL mouse/pointer devices in
SAFE
MODE?

Mart


"twins2" wrote in message
...
I realised that there is a ps2 port, so I attached the ps2
mouse
instead
of
the serial mouse and boot up under safe mode and the ps2 mouse
works.
However, it does not work under normal mode. Under the mouse,
there
is
only 1
ps2 entry. Tried several times (each time delete the ps2
entry)
and
let
it
detect and the mouse works under safe mode BUT not in normal
mode,
why?
In
fact the mouse is no where to be seen. (move all over the
place,
but
its
playing hide and seek, no where to be seen... pls adv as
obviously I
need
it
to work in normal mode.

thanks

"Mart" wrote:

Boot into Safe Mode (Ctrl or F8 keys at startup) and navigate
to
Device
Manager (using the keyboard Tab and arrow keys etc.) Look for
ANY/ALL
mouse
and pointing devices and "Remove" them.

Shut down and reboot (into Normal Mode). WinMe should
re-detect
the
serial
mouse and install the drivers.

BTW - you *might* find that the mouse actually works in Safe
Mode.

HTH

Mart


"twins2" wrote in message
...
We have 2 similar aged P MMX pcs, one with 98se(1) and
other
with
ME(2),.
Both pc's used serial mouse and serial kb. PC (1) is
working
fine.
(the
pc's
are not connected to each other)

The ME pc broke down a while ago (hardware issue). So, I
took
out
hd
(1)
and
put in hd (2) that is with the ME into pc(!). It boots up
ok
but
the
mouse
is
no where to be seen while the kb seems to be ok as I was
able
to
move
the
'dot' when I press '+'/arrow sign.
Pls advice how can I solve this problem, many thanks. When
it
rains,
it
never seems to stop......



















  #19  
Old January 28th 05, 10:48 AM
Mart
external usenet poster
 
Posts: n/a
Default

Mmm... HID compliant mouse too! - That's USB

You certainly seem to have had a mixture of mouse drivers at one time or
another on your machines - Mouse Soup! g

"This behavior may also occur if you transfer a hard disk (that has Windows
Me installed) from one computer to another computer."

I think the lesson to be learned is that swapping a HD (with a working OS
installed on it) between two different PC's, is fraught with danger
(confused hardware enumeration issues in the registry) - and you do so at
your own risk.

Good luck

Mart


"twins2" wrote in message
...
Mart,
Thanks v much and will try later as suggested, together with Rick T
earlier
suggestion.
However, just to let you know that I attached back the original hd (98se)
back into its pc(1) and boot up in safe mode, still using serial mouse. In
the DM, there is the mouse tree but listed as ps2, HID compliant mouse
etc.
So I deleted all entries
Reboot in Normal, pc hang.
Reboot in 'safe mode and do a Registry Checker, System File Checker - all
ok.

Reboot in Normal, the cursor works BUT in DM, there is no mouse tree. I do
not know what will be the consequences as I use it but its critical that
pc(1) works without any problem, owise all hell break lose.
Many thanks to all.

"Mart" wrote:

Twins2, I've just done a search of the MS Knowledge Base and found the
following article which pretty much re-iterates my suggestion and points
the
problem at the mouse drivers :-

"The PS/2 Mouse May Not Work After You Upgrade to Windows Millennium
Edition"
http://support.microsoft.com/default...b;en-us;290342

But take particular note of the last paragraph "MORE INFORMATION" - which
certainly applies in your case - and did give me cause for concern in my
earlier replies

I am rapidly running out of ideas except to suggest that you *may* have
to
run through the whole procedure *several times* - switching between the
Serial and then the PS/2 mouse - before you can get the mouse to be
correctly recognised. (See the section "If the preceding steps do not
resolve this behavior")

So at least MS do acknowledge that there is an issue.

Keep trying (several times if necessary) and let us know how you get on.
At
this point, I don't have any further suggestions.

Good luck

Mart


"twins2" wrote in message
...
Sorry if I have not used the correct terminology. The 'no mouse icon'
refers
to the icon in the DM tree

So using serial mouse, ((A)) start in "safe mode"
-in the processs of loading, see the cursor 'spinning/changing the
shapes'
Add/remove: there is no mouse related program
DM-there is no Mouse icon (repeat NO Mouse icon)
At this point the cursor works like a charm, can go anywhere Words, etc

Other device ? -leave it alone (PCI multimedia audio etc)

Next shut down and reboot under Normal ((B))
OBSERVATIONS- usually you see the cursor when boot up but I dont see it
- no cursor at all
- did not say found new hardware, ask for drivers
etc

Next shut down and reboot under 'safe mode'
- same as ((A)). There is no mouse icon in the DM tree and the cursor
works
like a charm.

From my very first post, there was the mouse icon in the DM tree and I
delete the sub folders(drivers) and should I by mistake deleted the
mouse
icon, it should rebuilt itself upon reboot isn't it?

fyi, manage to extract most of the info. However, still wud like to
find
out
why it does not work under Normal mode. TIA




"Mart" wrote:

Twins2 wrote :-
Then I boot up again under 'safe mode' , ya, the mouse works but
there
is
no
mouse icon.

What 'mouse icon'?
Do you mean the one on the System Tray (near the clock at the bottom
of
the
screen)?

If so, it SHOULD NOT BE THERE in Safe Mode - And, more importantly, if
it
there in Normal Mode, (particularly as there is no mouse cursor)
you've
(somehow) still got a (corrupted?) mouse driver installed.

OK - Let's try again!

Using the serial mouse (with L/R click only), boot into Safe Mode.

First confirm that you haven't got any mouse related software
utilities
installed - Look in Control Panel \ Add/Remove Programs. If you have,
remove
them (it).

Then (Still in SAFE MODE) navigate to DevMan and locate any/all
mouse/pointing devices.
Right-click on each in turn and select the "Remove" option. (You do
not
need
to physically disconnect the mouse!). BUT you MUST "Remove" each and
every
instance of a mouse.

N.B. if you lose control of your mouse at this point, use Rick T's
suggestion :-
"You should have a mouse by this point but just in case...

Ctrl-Alt-Esc opens the StartMenu; arrow and tab keys should enable
you
to Navigate through ControlPanel etc. without leaving the comfort of
your keyboard"
Thanks Rick ;-)

BTW -
There is a question mark under the tree is PCI multimedia .../PCI
network
controller/Real magic pro. (this is under the 'safe mode'..)
You are probably best leaving this alone, if you intend putting the
disk
back in the other PC. It's just another ingredient in the registry
"soup"
caused by swapping the disk between PC's, as it's likely to be a piece
of
hardware on the original machine.

Now shut your computer down.

Re-boot and let WinMe boot into Normal Mode and WATCH THE SCREEN
CAREFULLY!

Does it say that a New Device has been detected, and then continues to
try
to install a Serial Mouse?

Does it ask for Drivers, or offer - or try - to install a Mouse
Driver.
If
so, let WinMe install its best choice (probably a Generic MS serial
mouse
driver).

Let it continue to completion.

Is your mouse pointer now visible & working?

BTW - As Rick T has pointed out, his Navigation tip works in Normal
Mode
too
g

Mart


"twins2" wrote in message
...
The serial mouse is just the L/R click only.

Since the serial mouse does not work under normal boot, decided to
shut
down, took out the serial mouse and boot normally and shut down
again.
Then
connect the serial mouse again and boot up normally. No, the pc
never
say
detected a new hardware and cos the mouse is no way to be seen.

Then I boot up again under 'safe mode' , ya, the mouse works but
there
is
no
mouse icon.
There is a question mark under the tree is PCI multimedia .../PCI
network
controller/Real magic pro. (this is under the 'safe mode'

(Sorry, I do not know how to go to DM under normal mode since the
mouse
does
not work)

I hope you can follow my sequence of events and assist to fig out.

On the ME Startup disk, since it can bootup under 'safe mode' can I
make
the
STARTUP disk from there? What can I use it for?

++
AS for the ps2 mouse did not try any further, fyi the ps2 has a
wheel
in
the
middle besides the L/R click.

Thanks



"Mart" wrote:

twins2 wrote:-

.... In the device mgr, there is the 'ps2 mouse' entry only
and nothing else. I delete it and after a while the mouse
icon is gone from the main tree. BUT the funny thing is
the mouse is still working after I deleted it and (no mouse
icon in the main tree). I can navigate to open my
word file etc.

OK, although you "Removed"or 'deleted' it in DevMan, the (basic)
mouse
driver is still (usually) resident until you power-down. Hence it
continued
to 'work'

Next, start in normal mode and the serial mouse is noway to be
seen.

Did WinMe advise you that it (the mouse) was being detected during
the
boot-up process - and ask you for a driver disk? (BTW - What make
of
mouse
is it and was a driver disk provided with the mouse? - Does it
have a
Wheel
as well as the two (L & R) buttons? If so, it may require a special
driver
rather than a 'Generic' driver.

Are there any conflicts (Yellow question marks or exclamation
marks)
showing
in DevMan in NORMAL MODE when the mouse isn't being seen on the
screen?

... Anthing I should do in bios.

No, I don't think it's a BIOS problem - more likely a WinMe driver
problem -
BUT I am very concerned about the likelihood of a 'mis-matched'
registry,
due to swapping the drive from the other PC.

If you haven't got a WinMe Startup (floppy) Disk, then you *MAY* be
able
to
make one yourself (see How to Create a Startup Disk in Windows
Me) -
http://support.microsoft.com/default...b;en-us;267287 )

If you are unable to do that, then download an image and make one
from
www.bootdisk.com . **Be sure to read the instructions.**

Bed time here in the UK (8hrs ahead of you guys) see how you get
on.

Mart


"twins2" wrote in message
...
What happen after (4) power off, I decides to take out the ps2
mouse
and
put
in the serial mouse and boot up on 'safe mode'. It does its usual
thing,
scan
and the mouse works. In the device mgr, there is the 'ps2 mouse'
entry
only
and nothing else. I delete it and after a while the mouse icon is
gone
from
the main tree. BUT the funny thing is the mouse is still working
after
I
deleted it and (no mouse icon in the main tree). I can navigate
to
open
my
word file etc.

Its a real mystery, normally when you deleted the driver, once
gone,
you
expect the mouse to stop working immediately. any idea whats
going
on
here?

Next, start in normal mode and the serial mouse is noway to be
seen.
Anthing
I should do in bios. With the serial mouse in place, its back to
square
one.

sorry that I did not follow what was explain earlier. Think it
come
back
to
the same situation, where could the conflict lies? Pleas help as
reformat
is
the last thing I want to do, thanks
Mart,

"Mart" wrote:

what could be wrong?

Well, if not before, you have probably by now made yourself a
nice
bowl
of
mouse driver "soup". (Conflict of drivers)

From your responses, it would seem that you didn't follow
(either
of)
my
previous suggestions - the first in particular. However, the
fact
that
you
swapped the HD from one machine to another will probably have
upset
the
'original' WinMe registry, as at least some of the other
hardware
(and
drivers) will be different.

Further, the fact that "The ME pc broke down a while ago
(hardware
issue)."
doesn't bode too well - I just wonder what else was/is faulty?

and the ME cd has long gone in the bin.

Along with the WinMe Startup (floppy) Disk, I suppose - Oh
dear!!

Any thing I can do next.

In view of the state that you are now in - and the fact that HD
is
in
the
'wrong' machine (registry issues) - and that you no longer have
a
WinMe
CD,
you might just as well start over and clean install Win98se -
assuming
you
still have that CD!!. And from this distance, without any tools
(the
WinMe
Startup Disk or CD) there's little else I can offer.

Oddly why was it working before in the 'safe mode.'

Probably more by good luck than good management - but by not
following
my
suggestions and switching-off, part way through a setting-up
sequence
wouldn't have helped.

You *might* get some help from your local computer techie who
would
be
able
to get a 'hands-on' go at it.

Mart


"twins2" wrote in message
...
let me sstart again, with the ps2 mouse.
1/ now I start in Normal, the mouse no where to be seen. Shut
down
the
pc.

2/ Start in safe mode, after hitting ;safe mode' the system
seems
hang
as
the hour glass just appear at the centre of the screen. Hit
'enter'
key,
nothing happen, So have to push the power buttons to 'off' pc.

3/ Start in safe mode again(after hitting 'safe mode' get the
'ME'
logo'
and
the message 'window is by passing the start up files' ,
{{which I
did
not
get
in (2)}} then scan disk 'c' After finish scanning, get the
hour
glass
(like
in 2) and hang there. Hit 'enter' nothing happen and looks
like I
have
to
push the button again.

4/ repeat (3) and get the same result. After finish scanning
the
'c',
ithang
there.

((the hd was scan for virus using NAV 2005 and Adware witht he
latest
definitions))

what could be wrong and the ME cd has long gone in the bin.
Any
thing I
can
do next. Oddly why was it working before in the 'safe mode.'



"Mart" wrote:

.. it does not work under normal mode. Under the mouse,
there
is
only
1
ps2 entry.

In NORMAL MODE? - What do you see in SAFE MODE?

Tried several times (each time delete the ps2 entry)

In SAFE MODE?

and let it
detect

In NORMAL MODE?

and the mouse works under safe mode BUT not in normal mode,
why?

But, did you attempt to "Remove" ALL mouse/pointer devices in
SAFE
MODE?

Mart


"twins2" wrote in message
...
I realised that there is a ps2 port, so I attached the ps2
mouse
instead
of
the serial mouse and boot up under safe mode and the ps2
mouse
works.
However, it does not work under normal mode. Under the
mouse,
there
is
only 1
ps2 entry. Tried several times (each time delete the ps2
entry)
and
let
it
detect and the mouse works under safe mode BUT not in
normal
mode,
why?
In
fact the mouse is no where to be seen. (move all over the
place,
but
its
playing hide and seek, no where to be seen... pls adv as
obviously I
need
it
to work in normal mode.

thanks

"Mart" wrote:

Boot into Safe Mode (Ctrl or F8 keys at startup) and
navigate
to
Device
Manager (using the keyboard Tab and arrow keys etc.) Look
for
ANY/ALL
mouse
and pointing devices and "Remove" them.

Shut down and reboot (into Normal Mode). WinMe should
re-detect
the
serial
mouse and install the drivers.

BTW - you *might* find that the mouse actually works in
Safe
Mode.

HTH

Mart


"twins2" wrote in
message
...
We have 2 similar aged P MMX pcs, one with 98se(1) and
other
with
ME(2),.
Both pc's used serial mouse and serial kb. PC (1) is
working
fine.
(the
pc's
are not connected to each other)

The ME pc broke down a while ago (hardware issue). So, I
took
out
hd
(1)
and
put in hd (2) that is with the ME into pc(!). It boots
up
ok
but
the
mouse
is
no where to be seen while the kb seems to be ok as I was
able
to
move
the
'dot' when I press '+'/arrow sign.
Pls advice how can I solve this problem, many thanks.
When
it
rains,
it
never seems to stop......





















 




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