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msgsrv32.exe
hi
could someone help me with msgsrv32.exe. my computer keeps hanging. when i do ctrl-alt-delete it says msgsrv32 is not responding. im using win98. any help would be greatly appreciated. thanks |
#2
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MsgSrv32 is not causing the trouble. It is only the little module of
Windows that tells you that something is wrong. The error message mentions MsgSrv32 because it was delivering the error message to the screen when Windows locked up. Troubleshooting should follow this logic: 1. Check Microsoft's web site to see whether they have created a troubleshooter that fits your situation: http://support.microsoft.com/support...fault.asp?FR=0 2. Think about things you have done that might be causing trouble. 3. Think about the pattern of errors or the lack of a pattern. 4. Check for a virus or a bad spot on the harddisk. 5. Eliminate badly fragmented files and temporary files. 6. If you have Win95, run RegClean. If you have Windows 98, run ScanReg /fix. 7. Start Win95/98 in Safe Mode. If the trouble does not appear in Safe Mode, then the trouble is caused by software conflicts or defects. Investigate each of the functions that Safe Mode turns off. 8. If the trouble also occurs in Safe Mode, rename the current Windows folder and reinstall Win95/98 into an empty folder. If the trouble does not appear with a fresh installation, the trouble is caused by something you have added to Win95/98 (but something that is not turned off by Safe Mode). 9. If the trouble occurs even with a fresh install of Windows, the trouble is arising in hardware. First, some questions that may suggest a cause for the trouble: When did the trouble start? What changes did you make to the system that could have initiated this behavior? When does the problem occur? Is it associated with a specific program? You cannot be sure that the problem was caused by the program(s) mentioned in an error message. Often, error messages simply cite the program that has noticed the problem. In particular, error messages often mention Windows components such as Krnl386 or MsgSrv32. It is very unlikely that these have caused the trouble. One or another Windows component is running most of the time. MsgSrv32 is a little program that delivers error messages to the screen; when an error message mentions MsgSrv32, it only indicates that the computer halted while displaying an error message. Are you running any TSRs with it? What third-party device drivers are you using? (Look at Config.sys, Autoexec.bat, System.ini, and the LOAD= and RUN= lines in Win.ini.) When do the errors occur? If they occur only when you run one specific program, check the configuration of that program. Is it set up correctly? Also, what drivers does that program use? If the errors occur with many programs but in systematic patterns that you can reproduce, then be suspicious of drivers that affect many programs -- such as video software. If the errors seem to occur at random, so that you cannot reproduce the errors consistently, then they are probably caused by hardware. Software always behaves consistently, whereas hardware is capable of randomness. In particular, defective or inappropriate RAM chips can cause all sorts of errors in programs of all types. The following troubleshooting steps apply to diverse situations: 1. Check for a virus. Use at least two different up-to-date virus checkers. 2. Run ScanDisk and have it do a thorough (surface) scan. 3. Open the folder that holds temporary files (usually C:\Windows\Temp). Either delete its contents or move its contents to a floppy disk. 4. Defragment the harddisk(s). 5. Does the problem occur in safe-mode? To get to Safe Mode, reboot the computer and press F8 when you see "Starting Windows 95..." Choose Safe Mode from the menu. Safe Mode is intended for troubleshooting. It does the following: (a) bypasses config.sys and autoexec.bat (b) prevents programs from starting automatically because they are listed in win.ini or they are in the startup folder (c) uses standard VGA video (d) prevents a network from being started (e) disables protected mode device drivers (which are listed in Device Manager) (f) bypasses the [boot] and [386Enh] sections of system.ini For more details, see document 122051 in the Microsoft KnowledgeBase. If Safe Mode makes the problem go away, you should try tests from the list below to pin down the cause of the problem. For more elaborate instructions, see document 156126 in the KnowledgeBase, which explains how to do troubleshooting in Safe Mode. With Windows 98, you can use MSConfig to help you run the tests below. With Windows 95, you can use Startup Manager or Startup Cop. Startup Manager is a freeware program, similar to the Msconfig utility that ships in Windows 98. It can make troubleshooting easier by removing and restoring items from the Windows startup. http://members.aye.net/cgi-bin/dfs_c...startupmanager Also, Startup Cop can disable items loading at Windows startup and it is freeware. You can download Startup Cop from: http://www.zdnet.com/downloads/stori...0,,77594,.html 6. Change the video driver to Microsoft's Standard Display Adapter (VGA). Restart Windows and test. 7. Rename the Config.sys and Autoexec.bat to Config.sss and Autoexec.bbb, or edit them so that the only things loading are absolutely necessary for the computer to run. The latter items might be a SCSI driver for the harddrive, or disk management software for an EIDE drive. Deactivate EVERYTHING else by putting REM in front of that line. Reboot the computer and test. 8. Remove EVERYTHING from the Start Menu/Startup folder by dragging their icons onto the desktop. Also disable or uninstall all utilities that are running TSR (such as Norton Navigator, SoftRam or Macafee AV). Restart Windows and test. 9. Rename the Win.ini and System.ini to Win.iii and System.iii. Then make a copy of System.cb and name it System.ini. Do not rename System.cb itself. Edit the new System.ini as follows: Add device=*vmd to the [386Enh] section, and add drivers=mmsystem.dll mouse.drv=mouse.drv to the [boot] section. Restart Windows. You probably will have no mouse so you'll have to use keystrokes to do the following. Go into Device Manager and select the mouse (which will have a yellow exclamation point). Click "Remove." Again, restart Windows. Windows should find the mouse and install software for it. Test. 10. Rename the current Windows folder (directory). Then install Win95/98 to a new, empty folder. Test. If problem does not occur, it was caused by something in the old installation. I recommend that you keep this new installation and reinstall your Windows applications. The following articles explain how to install into a new folder: How to Reinstall Windows 95 to a New Folder [142096] http://support.microsoft.com/support...s/142/0/96.asp How to Install Windows 98 to a New Folder [193902] http://support.microsoft.com/support...s/193/9/02.asp When you reinstall applications, install Windows applications that were written for Win95/98 or WinNT but do not install older applications that were written for Windows 3.x. Install only one application at a time and test the system thoroughly before installing another application. Before you install and application, make a system snapshot with a program such as ConfigSafe; this will allow you to revert to the previous situation if (when) you install an application that causes trouble. With Win98, it is also possible to run "ScanReg /Backup" before you install an application, which allows you to restore the Registry if (when) you install an application that causes trouble. However, it is safer to make a complete system backup and recovery with ConfigSafe or a similar product. 11. If the problem occurs with a clean boot and a clean install, then you need to look at the hardware configuration. Here are some of the more common hardware issues: CMOS virus protection, shadowing, or caching Bad or incompatible RAM Improperly configured harddrives Hardware peripherals in which the I/O address steps on something else To test the RAM, you can download a test program from www.simmtester.com. You put it on a floppy disk that you boot in order to run it. It runs a cycle of several differently patterned tests over and over. You can also use RAMDrive to test the reliability of your RAM chips. However, RAMDrive can exclude no more than 32MB so it cannot test large amounts of memory. For instructions, see document 142546 in the KnowledgeBase. It's quite a program of tests! I certainly do hope it helps. Bill Starbuck (MVP) |
#3
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Hello,
I would like to be **clear** on MSGSRV32.EXE which shows as a running task, shows up as such in the System Info Tool.under running tasks. MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bit VxD Message Server C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Microsoft(R) Windows(R) Operating System Above, I copied from the S-I-Tool, is this file required for Windows?? Found this brief Description: msgsrv32.exe is a process which is initiated by Microsoft Windows 9x and ME only. It acts as a 32 bit message server and will never appear in the Windows task list unless there is a problem with it. A message service for what?? Does Win PopUp or MSN Messenger use this executable... or is it used for Critical Update notification, I have none of these items installed?? Otherwise, why does Windows require this executable ?? One more question, pls. What about Msnmgsr and Msncreat, I don't have the MSN browser or the MSN Messenger like I mentioned above and I long ago deleted all MSN related files, only these 2 executable files remain, may I **safely** delete them from C:\Windows?? Thank you, Star |
#4
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msgsrv32.exe carries messages between programs and modules, allowing them to perform
the tasks you ask, as the user. It has nothing whatsoever to do with Instant Messaging. Do not delete it if you want Windows to continue to function. If you do not use or intend to use MSN, you probably can safely delete Manger (are you sure it isn't Msnmgsr1?) and Miscreant. I say probably because I have not tried it myself and see little point in doing it. Deleting files without a thorough knowledge of what functions each file performs, is asking for trouble. Just look at all the posts in the forums over the years that start out: "I was cleaning out unneeded files and must have deleted the wrong thing, and now Windows won't start". -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Star" wrote in message ... Hello, I would like to be **clear** on MSGSRV32.EXE which shows as a running task, shows up as such in the System Info Tool.under running tasks. MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bit VxD Message Server C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Microsoft(R) Windows(R) Operating System Above, I copied from the S-I-Tool, is this file required for Windows?? Found this brief Description: msgsrv32.exe is a process which is initiated by Microsoft Windows 9x and ME only. It acts as a 32 bit message server and will never appear in the Windows task list unless there is a problem with it. A message service for what?? Does Win PopUp or MSN Messenger use this executable... or is it used for Critical Update notification, I have none of these items installed?? Otherwise, why does Windows require this executable ?? One more question, pls. What about Msnmgsr and Msncreat, I don't have the MSN browser or the MSN Messenger like I mentioned above and I long ago deleted all MSN related files, only these 2 executable files remain, may I **safely** delete them from C:\Windows?? Thank you, Star |
#5
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It is a component of your OS which you need.
Function of the Windows 32-Bit Message Server http://support.microsoft.com/?kbid=3D138708 errors will give you some more info: http://www.generation.net/~hleboeuf/ermsgs32.htm I have neither of the two files you mentioned (Msnmgsr and Msncreat) on = this computer and I have had msn messenger since it began. I never = delete files without knowing their purpose or how I got them - if you do = rename first so if needed, it can be restored.=20 -- mae "Star" wrote in message = ... | Hello, | I would like to be **clear** on MSGSRV32.EXE which shows as a running = task, | shows up as such in the System Info Tool.under running tasks. |=20 | MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bit VxD = Message | Server C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Microsoft(R) Windows(R) = Operating | System | Above, I copied from the S-I-Tool, is this file required for Windows?? |=20 | Found this brief Description: | msgsrv32.exe is a process which is initiated by Microsoft Windows 9x = and ME | only. It acts as a 32 bit message server and will never appear in the | Windows task list unless there is a problem with it. |=20 | A message service for what?? | Does Win PopUp or MSN Messenger use this executable... or is it used = for | Critical Update notification, I have none of these items installed?? |=20 | Otherwise, why does Windows require this executable ?? |=20 | One more question, pls. | What about Msnmgsr and Msncreat, I don't have the MSN browser or the = MSN | Messenger like I mentioned above and I long ago deleted all MSN = related | files, only these 2 executable files remain, may I **safely** delete = them | from C:\Windows?? |=20 | Thank you, |=20 | Star |=20 |=20 |=20 |=20 |=20 | |
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