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Hey Glee, Bert, and Dapper Dan...



 
 
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  #1  
Old June 20th 04, 04:46 AM
Sally
external usenet poster
 
Posts: n/a
Default Hey Glee, Bert, and Dapper Dan...

I ran Hijackthis and CWSshredder on my problem machine.
CWS found 2 files in IE that it fixed. Thought it was
taken care of, reinstalled IE6, rebooted back into
windows, and still got the error messages about shdocvw
and shdoc401 dll's missing.

Q: do I need to reinstall IE5 first, THEN IE6? I fear my
headache will involve reinstalling W98....I think I'd
rather build a new system first sigh.

Thanks for your previous help; any advice on how to
continue?
  #2  
Old June 20th 04, 05:04 AM
glee
external usenet poster
 
Posts: n/a
Default Hey Glee, Bert, and Dapper Dan...

It does not sound as if you are actually re-installing IE. Choose the 'Custom'
option and then select only those items that were previously installed....they
should be shown in bold letters in the Custom install dialog.

Follow the instructions carefully, and step by step, in the articles we have linked
previously:

Blank Desktop or Illegal Operations Error Message After You Install Internet
Explorer:
http://support.microsoft.com/?id=kb;en-us;249191

Recovering From a Failed Internet Explorer Upgrade in Windows 98:
http://tinyurl.com/r5ba

Where is your Hijack This log? What forum have you posted it on? Please post it
here also.

One option you can try if the other procedures fail to fix it, is to set ProgMan as
the shell, use the Run dialog to run this command, for IE5x:
RUNDLL32 SETUPWBV.DLL,IE5Maintenance

or this, if you have IE6x installed:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance

If choosing the Repair option does not help, and reinstalling also does not help,
run the command and choose to "Restore the previous Windows configuration". Then
install IE6 fresh after that.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Sally" wrote in message
...
I ran Hijackthis and CWSshredder on my problem machine.
CWS found 2 files in IE that it fixed. Thought it was
taken care of, reinstalled IE6, rebooted back into
windows, and still got the error messages about shdocvw
and shdoc401 dll's missing.

Q: do I need to reinstall IE5 first, THEN IE6? I fear my
headache will involve reinstalling W98....I think I'd
rather build a new system first sigh.

Thanks for your previous help; any advice on how to
continue?


  #3  
Old June 20th 04, 06:37 AM
Sally
external usenet poster
 
Posts: n/a
Default Hey Glee, Bert, and Dapper Dan...

Yes, it's been reinstalling (I've done so about 3 times,
in fact...). I've used the custom install, checked all
the items in bold; it connects me to the internet,
downloads components, installs everything. I have
followed the instructions very carefully. When I reboot
into windows, I get the little drum with the
message "updating system settings."

Then that's when I get the error messages; I click OK on
them, then when they're all done, I am back where I
started with a blank desktop, no programs running.

My Hijackthis log? I didn't do anything with it. I'm not
used to doing much outside of a windows environment (all
of what I've been doing the past 24 hours is totally new
to me; I'm learning a lot!) so I didn't know I should
have done anything after hijackthis was done. I didn't
delete anything; I don't know what most of it means,
whether it's critical to keep or not, that is.

I'll try again tomorrow (Sunday) and post my results. I
truly appreciate all your help.

Sally


-----Original Message-----
It does not sound as if you are actually re-installing

IE. Choose the 'Custom'
option and then select only those items that were

previously installed....they
should be shown in bold letters in the Custom install

dialog.

Follow the instructions carefully, and step by step, in

the articles we have linked
previously:

Blank Desktop or Illegal Operations Error Message After

You Install Internet
Explorer:
http://support.microsoft.com/?id=kb;en-us;249191

Recovering From a Failed Internet Explorer Upgrade in

Windows 98:
http://tinyurl.com/r5ba

Where is your Hijack This log? What forum have you

posted it on? Please post it
here also.

One option you can try if the other procedures fail to

fix it, is to set ProgMan as
the shell, use the Run dialog to run this command, for

IE5x:
RUNDLL32 SETUPWBV.DLL,IE5Maintenance

or this, if you have IE6x installed:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance

If choosing the Repair option does not help, and

reinstalling also does not help,
run the command and choose to "Restore the previous

Windows configuration". Then
install IE6 fresh after that.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Sally" wrote in

message
...
I ran Hijackthis and CWSshredder on my problem machine.
CWS found 2 files in IE that it fixed. Thought it was
taken care of, reinstalled IE6, rebooted back into
windows, and still got the error messages about shdocvw
and shdoc401 dll's missing.

Q: do I need to reinstall IE5 first, THEN IE6? I fear

my
headache will involve reinstalling W98....I think I'd
rather build a new system first sigh.

Thanks for your previous help; any advice on how to
continue?


.

  #4  
Old June 20th 04, 04:24 PM
glee
external usenet poster
 
Posts: n/a
Default Hey Glee, Bert, and Dapper Dan...

Hmm. Have you tried the earlier procedures in the article Bert originally posted?
Blank Desktop or Illegal Operations Error Message After You Install Internet
Explorer:
http://support.microsoft.com/default...b;en-us;249191

What about "Restore the previous Windows configuration" option from the menu that
appears when you run this command from ProgMan?
(for IE5x)
RUNDLL32 SETUPWBV.DLL,IE5Maintenance

(for IE6x)
RUNDLL32 SETUPWBV.DLL,IE6Maintenance


Hijack This:
Unzip to a folder other than your Desktop or the Temp folder, double-click
HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Press that, save the log somewhere you can find it (Desktop, My Documents, or
similar).
Most of what it lists will be harmless or even required, so do NOT fix anything yet.

Copy the log files and paste them into a reply here.

A tutorial for using Hijack This is located here, and will show you how to
copy/paste into the reply:
http://tomcoyote.com/hjt/

An in-depth tutorial is he
http://aumha.org/a/hjttutor.htm
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Sally" wrote in message
...
Yes, it's been reinstalling (I've done so about 3 times,
in fact...). I've used the custom install, checked all
the items in bold; it connects me to the internet,
downloads components, installs everything. I have
followed the instructions very carefully. When I reboot
into windows, I get the little drum with the
message "updating system settings."

Then that's when I get the error messages; I click OK on
them, then when they're all done, I am back where I
started with a blank desktop, no programs running.

My Hijackthis log? I didn't do anything with it. I'm not
used to doing much outside of a windows environment (all
of what I've been doing the past 24 hours is totally new
to me; I'm learning a lot!) so I didn't know I should
have done anything after hijackthis was done. I didn't
delete anything; I don't know what most of it means,
whether it's critical to keep or not, that is.

I'll try again tomorrow (Sunday) and post my results. I
truly appreciate all your help.

Sally


-----Original Message-----
It does not sound as if you are actually re-installing

IE. Choose the 'Custom'
option and then select only those items that were

previously installed....they
should be shown in bold letters in the Custom install

dialog.

Follow the instructions carefully, and step by step, in

the articles we have linked
previously:

Blank Desktop or Illegal Operations Error Message After

You Install Internet
Explorer:
http://support.microsoft.com/?id=kb;en-us;249191

Recovering From a Failed Internet Explorer Upgrade in

Windows 98:
http://tinyurl.com/r5ba

Where is your Hijack This log? What forum have you

posted it on? Please post it
here also.

One option you can try if the other procedures fail to

fix it, is to set ProgMan as
the shell, use the Run dialog to run this command, for

IE5x:
RUNDLL32 SETUPWBV.DLL,IE5Maintenance

or this, if you have IE6x installed:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance

If choosing the Repair option does not help, and

reinstalling also does not help,
run the command and choose to "Restore the previous

Windows configuration". Then
install IE6 fresh after that.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Sally" wrote in

message
...
I ran Hijackthis and CWSshredder on my problem machine.
CWS found 2 files in IE that it fixed. Thought it was
taken care of, reinstalled IE6, rebooted back into
windows, and still got the error messages about shdocvw
and shdoc401 dll's missing.

Q: do I need to reinstall IE5 first, THEN IE6? I fear

my
headache will involve reinstalling W98....I think I'd
rather build a new system first sigh.

Thanks for your previous help; any advice on how to
continue?


.


 




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