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#1
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Printer Driver Question
For several years I have been using a HP Officejet G55 on my Windows 98/SE.
Now I also have a Vista computer. I had to install the drivers on the 98 for the printer, and it works just fine on the Vista. But now I can't use the printer on the 98. I have downloaded some files from HP to fix the uninall problem I've been having with the 98, but haven't tried it yet. Did the Vista do something to the printer to make it unusable on the 98? I always thought the drivers were installed to the computer, but now I'm wondering if there is something the Vista put into the printer as well. Thank you. Carol |
#2
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Printer Driver Question
I assume that you have created a network to connect the Vista PC to the
existing W98 PC and its printer, and that you haven't changed anything to do with the printer, such as its connection to the W98 PC. If that's so, then you should start by removing the printer device from your W98 system and re-installing it. -- Jeff Richards MS MVP (Windows - Shell/User) "Carol Dowell" wrote in message ... For several years I have been using a HP Officejet G55 on my Windows 98/SE. Now I also have a Vista computer. I had to install the drivers on the 98 for the printer, and it works just fine on the Vista. But now I can't use the printer on the 98. I have downloaded some files from HP to fix the uninall problem I've been having with the 98, but haven't tried it yet. Did the Vista do something to the printer to make it unusable on the 98? I always thought the drivers were installed to the computer, but now I'm wondering if there is something the Vista put into the printer as well. Thank you. Carol |
#3
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Printer Driver Question
The two computers are not connected. The first time I tried using the
printer on the 98 after using it on the Vista, I got a message telling me the printer program had to be reinstalled. I had problems getting it uninstalled so that I can reinstall it. I haven't tried the fix-it files I got from HP yet. I didn't understand why the printer no longer worked on the 98 after using it on the Vista. I unplugged the printer from the 98 and plugged it in to the Vista. The 98 hadn't even been turned on until I was going to print something from it. Is there something in the printer the 98 doesn't understand, and is it no longer usable on the 98? Carol "Jeff Richards" wrote in message ... I assume that you have created a network to connect the Vista PC to the existing W98 PC and its printer, and that you haven't changed anything to do with the printer, such as its connection to the W98 PC. If that's so, then you should start by removing the printer device from your W98 system and re-installing it. -- Jeff Richards MS MVP (Windows - Shell/User) "Carol Dowell" wrote in message ... For several years I have been using a HP Officejet G55 on my Windows 98/SE. Now I also have a Vista computer. I had to install the drivers on the 98 for the printer, and it works just fine on the Vista. But now I can't use the printer on the 98. I have downloaded some files from HP to fix the uninall problem I've been having with the 98, but haven't tried it yet. Did the Vista do something to the printer to make it unusable on the 98? I always thought the drivers were installed to the computer, but now I'm wondering if there is something the Vista put into the printer as well. Thank you. Carol |
#4
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Printer Driver Question
The 98 PC shouldn't have forgotten about the printer..... unless you
connected it to a different USB port than it was connected to before. If it's a different port, then it will need to be reinstalled as if it's a new device. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Carol Dowell" wrote in message ... The two computers are not connected. The first time I tried using the printer on the 98 after using it on the Vista, I got a message telling me the printer program had to be reinstalled. I had problems getting it uninstalled so that I can reinstall it. I haven't tried the fix-it files I got from HP yet. I didn't understand why the printer no longer worked on the 98 after using it on the Vista. I unplugged the printer from the 98 and plugged it in to the Vista. The 98 hadn't even been turned on until I was going to print something from it. Is there something in the printer the 98 doesn't understand, and is it no longer usable on the 98? Carol "Jeff Richards" wrote in message ... I assume that you have created a network to connect the Vista PC to the existing W98 PC and its printer, and that you haven't changed anything to do with the printer, such as its connection to the W98 PC. If that's so, then you should start by removing the printer device from your W98 system and re-installing it. -- Jeff Richards MS MVP (Windows - Shell/User) "Carol Dowell" wrote in message ... For several years I have been using a HP Officejet G55 on my Windows 98/SE. Now I also have a Vista computer. I had to install the drivers on the 98 for the printer, and it works just fine on the Vista. But now I can't use the printer on the 98. I have downloaded some files from HP to fix the uninall problem I've been having with the 98, but haven't tried it yet. Did the Vista do something to the printer to make it unusable on the 98? I always thought the drivers were installed to the computer, but now I'm wondering if there is something the Vista put into the printer as well. Thank you. Carol |
#5
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Printer Driver Question
That shouldn't happen, but removing the printer and re-installing it is
still a worthwhile exercise. -- Jeff Richards MS MVP (Windows - Shell/User) "Carol Dowell" wrote in message ... The two computers are not connected. The first time I tried using the printer on the 98 after using it on the Vista, I got a message telling me the printer program had to be reinstalled. I had problems getting it uninstalled so that I can reinstall it. I haven't tried the fix-it files I got from HP yet. I didn't understand why the printer no longer worked on the 98 after using it on the Vista. I unplugged the printer from the 98 and plugged it in to the Vista. The 98 hadn't even been turned on until I was going to print something from it. Is there something in the printer the 98 doesn't understand, and is it no longer usable on the 98? Carol |
#6
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Printer Driver Question
I think I may have connected it to the wrong USB and then remembered that I
shouldn't have done that. But by then I was having problems getting the printer uninstalled, so I couldn't try it in the correct USB. My external hard drive works in both USB's, and I forgot that the printer didn't. I'll try the fix-it from HP and see what happens. The more I think about it, it seems likely that that was what caused the original problem. Thanks. Carol "Cari (MS-MVP)" wrote in message ... The 98 PC shouldn't have forgotten about the printer..... unless you connected it to a different USB port than it was connected to before. If it's a different port, then it will need to be reinstalled as if it's a new device. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Carol Dowell" wrote in message ... The two computers are not connected. The first time I tried using the printer on the 98 after using it on the Vista, I got a message telling me the printer program had to be reinstalled. I had problems getting it uninstalled so that I can reinstall it. I haven't tried the fix-it files I got from HP yet. I didn't understand why the printer no longer worked on the 98 after using it on the Vista. I unplugged the printer from the 98 and plugged it in to the Vista. The 98 hadn't even been turned on until I was going to print something from it. Is there something in the printer the 98 doesn't understand, and is it no longer usable on the 98? Carol "Jeff Richards" wrote in message ... I assume that you have created a network to connect the Vista PC to the existing W98 PC and its printer, and that you haven't changed anything to do with the printer, such as its connection to the W98 PC. If that's so, then you should start by removing the printer device from your W98 system and re-installing it. -- Jeff Richards MS MVP (Windows - Shell/User) "Carol Dowell" wrote in message ... For several years I have been using a HP Officejet G55 on my Windows 98/SE. Now I also have a Vista computer. I had to install the drivers on the 98 for the printer, and it works just fine on the Vista. But now I can't use the printer on the 98. I have downloaded some files from HP to fix the uninall problem I've been having with the 98, but haven't tried it yet. Did the Vista do something to the printer to make it unusable on the 98? I always thought the drivers were installed to the computer, but now I'm wondering if there is something the Vista put into the printer as well. Thank you. Carol |
#7
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Printer Driver Question
I had to get some files from HP because the computer will no longer let me
uninstall the printer. It doesn't show up in the printer folder or in the add/remove programs. I was curious to know if getting it all reinstalled would be worth it, if the printer wouldn't work on the 98. Right now I can't even install a generic printer, but that's only because I have to dig out my Windows 98 installation CD. I'll try the HP first. Carol "Jeff Richards" wrote in message ... That shouldn't happen, but removing the printer and re-installing it is still a worthwhile exercise. -- Jeff Richards MS MVP (Windows - Shell/User) "Carol Dowell" wrote in message ... The two computers are not connected. The first time I tried using the printer on the 98 after using it on the Vista, I got a message telling me the printer program had to be reinstalled. I had problems getting it uninstalled so that I can reinstall it. I haven't tried the fix-it files I got from HP yet. I didn't understand why the printer no longer worked on the 98 after using it on the Vista. I unplugged the printer from the 98 and plugged it in to the Vista. The 98 hadn't even been turned on until I was going to print something from it. Is there something in the printer the 98 doesn't understand, and is it no longer usable on the 98? Carol |
#8
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Printer Driver Question
It will always happen if the printer does not contain a hard coded unique ID
and is by design... you may have two models of the same printer that you wish to configure differently. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Jeff Richards" wrote in message ... That shouldn't happen, but removing the printer and re-installing it is still a worthwhile exercise. -- Jeff Richards MS MVP (Windows - Shell/User) |
#9
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Printer Driver Question
That would explain multiple printers, which, in this case, would not have
been a problem. It doesn't explain a printer disappearing just because it was unplugged. -- Jeff Richards MS MVP (Windows - Shell/User) "Cari (MS-MVP)" wrote in message ... It will always happen if the printer does not contain a hard coded unique ID and is by design... you may have two models of the same printer that you wish to configure differently. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Jeff Richards" wrote in message ... That shouldn't happen, but removing the printer and re-installing it is still a worthwhile exercise. -- Jeff Richards MS MVP (Windows - Shell/User) |
#10
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Printer Driver Question
I got it working again! I think my original problem was that I simply
plugged it into the wrong USB. I've done that before, but then when I tried to print a Word document or something, it just sat there, then I realized that I had to change the plug. This time was different because I actually tried to run the printer program, to do some scanning. I got a messaged telling me that the program was no longer operational and I had to reinstall it. Since this was the first time I had used the printer since using it on the Vista, I associated it with some kind of problem from the Vista. I can scan just fine on the Vista, if I want to do pictures, but 99% of the stuff I scan is text, and I can't do that on the Vista. Or play my favorite game, which is DOS. Thanks for you help! Carol "Carol Dowell" wrote in message ... For several years I have been using a HP Officejet G55 on my Windows 98/SE. Now I also have a Vista computer. I had to install the drivers on the 98 for the printer, and it works just fine on the Vista. But now I can't use the printer on the 98. I have downloaded some files from HP to fix the uninall problem I've been having with the 98, but haven't tried it yet. Did the Vista do something to the printer to make it unusable on the 98? I always thought the drivers were installed to the computer, but now I'm wondering if there is something the Vista put into the printer as well. Thank you. Carol |
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