WINDOWS BOOTING PROBLEM

Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this will
help those who might be able to help me with my problem.

Are you sure you have the file name spelled correctly....NTSSPPP2.VXD? I cannot
find a reference anywhere to that file name. It is important that you supply the
exact file name spelled as it shows in the message.

The path you describe: C:\PROGRA~1\NTS\ENTERN~1\BIN is the path to Enternet internet
service provider software on your hard drive...in C:\Program Files\NTS\Enternet
folder. You apparently had it installed at one time, but probably not any longer.
You will have to tell us.....is it your current ISP or was it your former ISP? I am
guessing former because you seem to be connecting online fine despite the missing
driver file.

If Enternet is still your ISP, you probably need to reinstall the software to get
the file back.

If Enternet is no longer your ISP, then you need to go into the Registry using the
Registry Editor, and delete the sub-key that is calling that file at startup.

Click Start Run, type scanregw and click OK. Back up the Registry when it asks
if you want to.
Click Start Run, type regedit and click OK.
Navigate to this key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand that VxD key, and look for a sub-key named NTSSPPP2 (or whatever the exact
name is in the error message)....when found, right-click it and click Delete.

Close regedit, and reboot.

Keys in the Registry Editor (regedit) look like folders, but are not. You navigate
as you would in Windows Explorer, however, clicking the + signs to expand the keys
and see their sub-keys.

Be very careful not to change or delete ANYTHING other than what I mentioned. A
mistake in regedit can cause Windows to not start.

This KB article shows an example, but referring to a different error message and
file name:
Error Message: Cannot Find a Device File That May Be Needed to Run Windows:
http://support.microsoft.com/?kbid=280135
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Texgirl" wrote in message
...
Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this will
help those who might be able to help me with my problem.

The correct code is : NTSSPPP3.VXD

Texgirl

"glee" wrote:

Are you sure you have the file name spelled correctly....NTSSPPP2.VXD? I cannot
find a reference anywhere to that file name. It is important that you supply the
exact file name spelled as it shows in the message.

The path you describe: C:\PROGRA~1\NTS\ENTERN~1\BIN is the path to Enternet internet
service provider software on your hard drive...in C:\Program Files\NTS\Enternet
folder. You apparently had it installed at one time, but probably not any longer.
You will have to tell us.....is it your current ISP or was it your former ISP? I am
guessing former because you seem to be connecting online fine despite the missing
driver file.

If Enternet is still your ISP, you probably need to reinstall the software to get
the file back.

If Enternet is no longer your ISP, then you need to go into the Registry using the
Registry Editor, and delete the sub-key that is calling that file at startup.

Click Start Run, type scanregw and click OK. Back up the Registry when it asks
if you want to.
Click Start Run, type regedit and click OK.
Navigate to this key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand that VxD key, and look for a sub-key named NTSSPPP2 (or whatever the exact
name is in the error message)....when found, right-click it and click Delete.

Close regedit, and reboot.

Keys in the Registry Editor (regedit) look like folders, but are not. You navigate
as you would in Windows Explorer, however, clicking the + signs to expand the keys
and see their sub-keys.

Be very careful not to change or delete ANYTHING other than what I mentioned. A
mistake in regedit can cause Windows to not start.

This KB article shows an example, but referring to a different error message and
file name:
Error Message: Cannot Find a Device File That May Be Needed to Run Windows:
http://support.microsoft.com/?kbid=280135
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Texgirl" wrote in message
...
Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this will
help those who might be able to help me with my problem.

OK...that *is* a file name for Enternet software. We need to know if you are
currently using Enternet software. It is used with some DSL Internet connections,
such as Sympatico. Can you tell us who your Internet provider is, and what type of
connection you use?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"Texgirl" wrote in message
...
The correct code is : NTSSPPP3.VXD

Texgirl

"glee" wrote:

Are you sure you have the file name spelled correctly....NTSSPPP2.VXD? I
cannot
find a reference anywhere to that file name. It is important that you supply
the
exact file name spelled as it shows in the message.

The path you describe: C:\PROGRA~1\NTS\ENTERN~1\BIN is the path to Enternet
internet
service provider software on your hard drive...in C:\Program Files\NTS\Enternet
folder. You apparently had it installed at one time, but probably not any
longer.
You will have to tell us.....is it your current ISP or was it your former ISP?
I am
guessing former because you seem to be connecting online fine despite the
missing
driver file.

If Enternet is still your ISP, you probably need to reinstall the software to
get
the file back.

If Enternet is no longer your ISP, then you need to go into the Registry using
the
Registry Editor, and delete the sub-key that is calling that file at startup.

Click Start Run, type scanregw and click OK. Back up the Registry when it
asks
if you want to.
Click Start Run, type regedit and click OK.
Navigate to this key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand that VxD key, and look for a sub-key named NTSSPPP2 (or whatever the
exact
name is in the error message)....when found, right-click it and click Delete.

Close regedit, and reboot.

Keys in the Registry Editor (regedit) look like folders, but are not. You
navigate
as you would in Windows Explorer, however, clicking the + signs to expand the
keys
and see their sub-keys.

Be very careful not to change or delete ANYTHING other than what I mentioned. A
mistake in regedit can cause Windows to not start.

This KB article shows an example, but referring to a different error message and
file name:
Error Message: Cannot Find a Device File That May Be Needed to Run Windows:
http://support.microsoft.com/?kbid=280135
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Texgirl" wrote in message
...
Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this will
help those who might be able to help me with my problem.

Glee,

Yes we have SBC DSL Toshiba Satillite Laptop using a Netgear IPCMCIA PC Card
Wireless. As far as I know the software is an Ethernet.

Texgirl

"glee" wrote:

OK...that *is* a file name for Enternet software. We need to know if you are
currently using Enternet software. It is used with some DSL Internet connections,
such as Sympatico. Can you tell us who your Internet provider is, and what type of
connection you use?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"Texgirl" wrote in message
...
The correct code is : NTSSPPP3.VXD

Texgirl

"glee" wrote:

Are you sure you have the file name spelled correctly....NTSSPPP2.VXD? I
cannot
find a reference anywhere to that file name. It is important that you supply
the
exact file name spelled as it shows in the message.

The path you describe: C:\PROGRA~1\NTS\ENTERN~1\BIN is the path to Enternet
internet
service provider software on your hard drive...in C:\Program Files\NTS\Enternet
folder. You apparently had it installed at one time, but probably not any
longer.
You will have to tell us.....is it your current ISP or was it your former ISP?
I am
guessing former because you seem to be connecting online fine despite the
missing
driver file.

If Enternet is still your ISP, you probably need to reinstall the software to
get
the file back.

If Enternet is no longer your ISP, then you need to go into the Registry using
the
Registry Editor, and delete the sub-key that is calling that file at startup.

Click Start Run, type scanregw and click OK. Back up the Registry when it
asks
if you want to.
Click Start Run, type regedit and click OK.
Navigate to this key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand that VxD key, and look for a sub-key named NTSSPPP2 (or whatever the
exact
name is in the error message)....when found, right-click it and click Delete.

Close regedit, and reboot.

Keys in the Registry Editor (regedit) look like folders, but are not. You
navigate
as you would in Windows Explorer, however, clicking the + signs to expand the
keys
and see their sub-keys.

Be very careful not to change or delete ANYTHING other than what I mentioned. A
mistake in regedit can cause Windows to not start.

This KB article shows an example, but referring to a different error message and
file name:
Error Message: Cannot Find a Device File That May Be Needed to Run Windows:
http://support.microsoft.com/?kbid=280135
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Texgirl" wrote in message
...
Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this will
help those who might be able to help me with my problem.

If you have SBC DSL, you may very well be using the ENTERNET software (NOT
ETHERnet). I suggest you contact SBC support and explain the error message you are
receiving. They may have you uninstall and then reinstall the Enternet software, or
merely over-install it to fix the missing file problem.

BTW, that "squiggly line" is called a tilde, and it should be *somewhere* on your
keyboard.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Texgirl" wrote in message
...
Glee,

Yes we have SBC DSL Toshiba Satillite Laptop using a Netgear IPCMCIA PC Card
Wireless. As far as I know the software is an Ethernet.

Texgirl

"glee" wrote:

OK...that *is* a file name for Enternet software. We need to know if you are
currently using Enternet software. It is used with some DSL Internet
connections,
such as Sympatico. Can you tell us who your Internet provider is, and what type
of
connection you use?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"Texgirl" wrote in message
...
The correct code is : NTSSPPP3.VXD

Texgirl

"glee" wrote:

Are you sure you have the file name spelled correctly....NTSSPPP2.VXD? I
cannot
find a reference anywhere to that file name. It is important that you
supply
the
exact file name spelled as it shows in the message.

The path you describe: C:\PROGRA~1\NTS\ENTERN~1\BIN is the path to Enternet
internet
service provider software on your hard drive...in C:\Program
Files\NTS\Enternet
folder. You apparently had it installed at one time, but probably not any
longer.
You will have to tell us.....is it your current ISP or was it your former
ISP?
I am
guessing former because you seem to be connecting online fine despite the
missing
driver file.

If Enternet is still your ISP, you probably need to reinstall the software
to
get
the file back.

If Enternet is no longer your ISP, then you need to go into the Registry
using
the
Registry Editor, and delete the sub-key that is calling that file at
startup.

Click Start Run, type scanregw and click OK. Back up the Registry when
it
asks
if you want to.
Click Start Run, type regedit and click OK.
Navigate to this key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand that VxD key, and look for a sub-key named NTSSPPP2 (or whatever the
exact
name is in the error message)....when found, right-click it and click
Delete.

Close regedit, and reboot.

Keys in the Registry Editor (regedit) look like folders, but are not. You
navigate
as you would in Windows Explorer, however, clicking the + signs to expand
the
keys
and see their sub-keys.

Be very careful not to change or delete ANYTHING other than what I
mentioned. A
mistake in regedit can cause Windows to not start.

This KB article shows an example, but referring to a different error message
and
file name:
Error Message: Cannot Find a Device File That May Be Needed to Run Windows:
http://support.microsoft.com/?kbid=280135
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Texgirl" wrote in message
...
Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this
device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this
will
help those who might be able to help me with my problem.

"Texgirl" wrote in message
...
Here is additional information on my previous posting:

The exact error message that I get when trying to boot windows is:

"Cannot find device file that me be needed to run Windows or a windows
application. The windows Registry or System.INI file refers to this device
file, but the device no longer exists.

If you deleted this file on purpose try uninstalling the asociated
application using its uninstall or setup program. If it still wants to use
the application associated with this device file try reinstalling that
application to replace the missing file.

C:\(squiggly symbol) PROGRA(squiggly symbol)1\NTS\ENTERN(squggly
symbol)1\BIN\NTSSPPP2.VXD

I don't have that squggly symbol on my laptop so I applogize. Hope this will
help those who might be able to help me with my problem.

The problem most likely lies in the path:
C:\~Progra~1\nts\entern~1\bin\ntssppp2.vxd

What you call a squiggly line is called a Tilde and there should be no tilde in
front of Progra~1 in your path.

Click Start Run, type in: sysedit and press Enter
Click the X in the upper right corner to expand the window
Click on the System.ini title bar to bring it to the front
Click the X in the upper right corner of the system.ini windowto expand the
window
Scroll thru looking for the line mentioned
If found, remove the tilde in front of Progra~1 as shown below

Your line:
C:\~Progra~1\nts\entern~1\bin\ntssppp2.vxd

New line:
C:\Progra~1\nts\entern~1\bin\ntssppp2.vxd

On the menu bar click File Save Exit.

If not found you may need to check for a start these registry keys for the
offending line and edit it. *Note: All keys listed below may not present on your
machine. Be very careful editing the registry or you could possibly render your
machine unusable. If you see the line in the registry and need further
assistance, post back the path to the line in the registry and it's contents.

Start Run, type in: regedit and hit enter. Navigate to the following keys:

hkey_current_user\software\microsoft\windows\curre nt version\run
hkey_current_user\software\microsoft\windows\curre nt version\RunOnce
hkey_local_machine\software\microsoft\windows\curr ent version\run
hkey_local_machine\software\microsoft\windows\curr ent version\RunOnce
hkey_local_machine\software\microsoft\windows\curr ent version\RunOnceEx
hkey_local_machine\software\microsoft\windows\curr ent version\RunServices
hkey_local_machine\software\microsoft\windows\curr ent version\RunServicesOnce

--

Brian A. Sesko
MS MVPShell/User
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm