can't install ezarmour anti-spyware

no they didn't say what the problem was. it sure would have been nice if
they sent me the new version a few days ago. i guess i had to prove myself.


"Noel Paton" wrote in message
...
At least it shows that CA are doing something about it! - did they
indicate what the problem actually was??

Perseverance has its rewards! - well done.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

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"Gary Roach" wrote in message
...
well mission accomplished - somebody at computer associates sent me a new
version of the software which installed with no problem. thanks for your
help


"Noel Paton" wrote in message
...
http://filext.com/detaillist.php?extdetail=ZL3
gives some background on what I think it refers to
Here's a post on the possible remedy
http://64.91.226.241/showthread.php?t=1089
(do a search for the first instance of ZAMailSafe)

HTH
--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

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NG's
"Gary Roach" wrote in message
...
there's no evidence that zone alarm was ever on this machine. it's not
in the add/remove programs list. i can't find any folders for it on the
filesystem. the only mention of it is in the registry in a key called
HKCR\ZAMailSafe where the default value is "Zone Alarm mailsafe file".
but the default icon is actually an etrust file so i think this was put
there by my attempt to install pestpatrol.

"Noel Paton" wrote in message
...
Hmmm - it seems that this may be related to a previous Zone Alarm
install?? - does that make any sense?
If so, and you've already removed ZA from the Add/Remove Programs UI,
then you still have some work to do (ZA is as bad as Norton with the
amount of dross it leaves behind)
--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

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NG's
"Gary Roach" wrote in message
...
it was NAV 2002 alone. i went through the manual uninstall
procedure - including going through the registry and removing all
keys and values that referenced "norton" or "symantec". now i get a
E9027 error when i try to install pestpatrol alone in safe mode
(which is what the etrust tech support recommended). any ideas?

"Noel Paton" wrote in message
...
OH DEAR!!!!
was this NAV alone, or Norton Internet Security ( or whatever it was
called in those days) or Norton Utilities, or.... or ......

whatever - start by looking here......
http://basconotw.mvps.org/SymRem.htm
and here....
http://service1.symantec.com/SUPPORT...sv=&osv_ lvl=

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
"Gary Roach" wrote in message
...
hate to say it but it was norton 2002.

----- Original Message -----
From: "Noel Paton"
Newsgroups: microsoft.public.windowsme.general
Sent: Monday, January 23, 2006 10:30 AM
Subject: can't install ezarmour anti-spyware


Hmmm - have you made sure that you completely uninstalled any
previous anti-virus? (which one was it?)

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to NG's
"Gary Roach" wrote in message
...
i'm trying to install etrust internet security suite's
antispyware program. i get a W9027 error when i run this in
normal mode. in safe mode i get the following blue screen:

VxD dyanmic link call: C18AD0CC to "0028", serive 800A.


when i click "n" to halt windows i get either:

invalid vxd dynamic link call to device number 28, service 74.
your configuration is invalid. run the windows setup program
again to correct the problem

or

invalid vxd dynamic link call to device number 28, service 800A.
your configuration is invalid. run the windows setup program
again to correct the problem

i've tried doing the overinstall and updating windows but the
problem persists. the support from etrust is useless and i can't
find out which device "device 28" is. any ideas? thanks


--
Gary Roach
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