retrieve lost files

My husband turned on his computer, got a message to reinstall Windows which
he did. He lost Outlook contacts and Internet Explorer favorites which he
didn't have backed up. These files contain info from work. Is there any way
to retrieve these?
--
Fran

How was Win Me reinstalled? If from an OEM recovery CD then in all
likelihood it has restored the system to the state it was in when first
delivered meaning that all user files will have been deleted, however if
Win Me was reinstalled over itself using a Win Me CD, then it is possible
that the various deleted files can be recovered.

Out of curiosity, may I ask if your husband remembers and details of the
message he saw that said he should reinstall Windows? Although probably
too late to help now in many such cases the system can be recovered
without having to reinstall the operating system.
--
Mike Maltby



Fran wrote:

My husband turned on his computer, got a message to reinstall Windows
which he did. He lost Outlook contacts and Internet Explorer
favorites which he didn't have backed up. These files contain info
from work. Is there any way to retrieve these?

Mike, ME was reinstalled via the OEM recovery discs. A subsequent review of
existing data do not show the missing info. Thanks for your help. Next time
we'll try an alternative recovery method.
Lou
--
Fran


"Mike M" wrote:

How was Win Me reinstalled? If from an OEM recovery CD then in all
likelihood it has restored the system to the state it was in when first
delivered meaning that all user files will have been deleted, however if
Win Me was reinstalled over itself using a Win Me CD, then it is possible
that the various deleted files can be recovered.

Out of curiosity, may I ask if your husband remembers and details of the
message he saw that said he should reinstall Windows? Although probably
too late to help now in many such cases the system can be recovered
without having to reinstall the operating system.
--
Mike Maltby



Fran wrote:

My husband turned on his computer, got a message to reinstall Windows
which he did. He lost Outlook contacts and Internet Explorer
favorites which he didn't have backed up. These files contain info
from work. Is there any way to retrieve these?

Lou,

Sorry not to have been able to help. If you have problems in future try
posting here as hopefully someone will be able to help sort out the
problem.

One quick point however. Having reinstalled Win Me from the OEM recovery
media it is essential that the various critical patches on the Windows
Update site be installed especially the 290700 patch for system restore
without which system restore won't be available to help get you out of any
difficulties you might encounter in the future.

Regards,
--
Mike Maltby



Fran wrote:

Mike, ME was reinstalled via the OEM recovery discs. A subsequent
review of existing data do not show the missing info. Thanks for
your help. Next time we'll try an alternative recovery method.