Update KB837009 Outlook Express 6 Service pack 1

Hi guys

from 10 days,all days i have a windows advice of a new available update ,I
go to Windows update and it show me always a new update KB837009.
I have downloaded 10 times these update and if i look on the installation
history i have these 10 times downloads like ok .
When i switch of the PC i have a blue window indicating an error.
What is happening in my PC?
thank in advance for the Help

Paolo wrote:
Hi guys

from 10 days,all days i have a windows advice of a new available
update ,I
go to Windows update and it show me always a new update KB837009.
I have downloaded 10 times these update and if i look on the
installation
history i have these 10 times downloads like ok .
When i switch of the PC i have a blue window indicating an error.
What is happening in my PC?
thank in advance for the Help

For some unknown reason the 837009 update is not 'taking'. It could be
a case of a corrupted Internet Cache, to fix that open up Internet
Options and select Delete Temporary Internet Files in the middle of the
box. You might then try to find the 837009 update listed in the
Add/Remove Programs list and remove it there to then try Windows Update
again after a reboot.

If the update is not listed in Add/Remove Programs list, go to the
Catalog and download the 837009 update as a stand alone executable
file. Then double click that file once ie is closed and you are
offline.
This site requires 800x600 resolution minimum.
http://v4.windowsupdate.microsoft.com/catalog/

Lee
thank for your answer
I find myself the solution in the MIcrosoft site.
For a strange raison they suggest to cancel with Add-and remove another
patch (the KB823353) then download the KB837009 ,install it and finally
download the KB823353 and install it.
The lather KB837009 must be installed before.
It seem i solve the problem.
Thank
Paolo



"Lee" ha scritto nel messaggio
oups.com...

Paolo wrote:
Hi guys

from 10 days,all days i have a windows advice of a new available
update ,I
go to Windows update and it show me always a new update KB837009.
I have downloaded 10 times these update and if i look on the
installation
history i have these 10 times downloads like ok .
When i switch of the PC i have a blue window indicating an error.
What is happening in my PC?
thank in advance for the Help

For some unknown reason the 837009 update is not 'taking'. It could be
a case of a corrupted Internet Cache, to fix that open up Internet
Options and select Delete Temporary Internet Files in the middle of the
box. You might then try to find the 837009 update listed in the
Add/Remove Programs list and remove it there to then try Windows Update
again after a reboot.

If the update is not listed in Add/Remove Programs list, go to the
Catalog and download the 837009 update as a stand alone executable
file. Then double click that file once ie is closed and you are
offline.
This site requires 800x600 resolution minimum.
http://v4.windowsupdate.microsoft.com/catalog/

Paolo,
Could you please give me a link where you found the answer you mention.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"Paolo" wrote in message
...
Lee
thank for your answer
I find myself the solution in the MIcrosoft site.
For a strange raison they suggest to cancel with Add-and remove another
patch (the KB823353) then download the KB837009 ,install it and finally
download the KB823353 and install it.
The lather KB837009 must be installed before.
It seem i solve the problem.
Thank
Paolo



"Lee" ha scritto nel messaggio
oups.com...

Paolo wrote:
Hi guys

from 10 days,all days i have a windows advice of a new available
update ,I
go to Windows update and it show me always a new update KB837009.
I have downloaded 10 times these update and if i look on the
installation
history i have these 10 times downloads like ok .
When i switch of the PC i have a blue window indicating an error.
What is happening in my PC?
thank in advance for the Help

For some unknown reason the 837009 update is not 'taking'. It could be
a case of a corrupted Internet Cache, to fix that open up Internet
Options and select Delete Temporary Internet Files in the middle of the
box. You might then try to find the 837009 update listed in the
Add/Remove Programs list and remove it there to then try Windows Update
again after a reboot.

If the update is not listed in Add/Remove Programs list, go to the
Catalog and download the 837009 update as a stand alone executable
file. Then double click that file once ie is closed and you are
offline.
This site requires 800x600 resolution minimum.
http://v4.windowsupdate.microsoft.com/catalog/

Q823353 replaced Q837009 in Add/Remove Programs...
Outlook Express Q823353 (was Q837009, Q330994)

So... it does make sense fiddling with one could affect the other.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"glee" wrote in message
...
| Paolo,
| Could you please give me a link where you found the answer you
mention.
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
| http://www.microsoft.com/communities...t/default.mspx
|
| "Paolo" wrote in message
| ...
| Lee
| thank for your answer
| I find myself the solution in the MIcrosoft site.
| For a strange raison they suggest to cancel with Add-and remove
another
| patch (the KB823353) then download the KB837009 ,install it and
finally
| download the KB823353 and install it.
| The lather KB837009 must be installed before.
| It seem i solve the problem.
| Thank
| Paolo
|
|
|
| "Lee" ha scritto nel messaggio
| oups.com...
|
| Paolo wrote:
| Hi guys
|
| from 10 days,all days i have a windows advice of a new available
| update ,I
| go to Windows update and it show me always a new update
KB837009.
| I have downloaded 10 times these update and if i look on the
| installation
| history i have these 10 times downloads like ok .
| When i switch of the PC i have a blue window indicating an
error.
| What is happening in my PC?
| thank in advance for the Help
|
| For some unknown reason the 837009 update is not 'taking'. It
could be
| a case of a corrupted Internet Cache, to fix that open up Internet
| Options and select Delete Temporary Internet Files in the middle o
f the
| box. You might then try to find the 837009 update listed in the
| Add/Remove Programs list and remove it there to then try Windows
Update
| again after a reboot.
|
| If the update is not listed in Add/Remove Programs list, go to the
| Catalog and download the 837009 update as a stand alone executable
| file. Then double click that file once ie is closed and you are
| offline.
| This site requires 800x600 resolution minimum.
| http://v4.windowsupdate.microsoft.com/catalog/
|
|
|
|

Ok, I removed Q823353 and Q837009 installed fine, however Q823353 does not
now show up as critical update. Does that mean I don't need to install
Q823353 again now?

PCR wrote:
Q823353 replaced Q837009 in Add/Remove Programs...
Outlook Express Q823353 (was Q837009, Q330994)

So... it does make sense fiddling with one could affect the other.


Paolo,
Could you please give me a link where you found the answer you
mention. --
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"Paolo" wrote in message
...
Lee
thank for your answer
I find myself the solution in the MIcrosoft site.
For a strange raison they suggest to cancel with Add-and remove
another patch (the KB823353) then download the KB837009 ,install it
and finally download the KB823353 and install it.
The lather KB837009 must be installed before.
It seem i solve the problem.
Thank
Paolo



"Lee" ha scritto nel messaggio
oups.com...

Paolo wrote:
Hi guys

from 10 days,all days i have a windows advice of a new available
update ,I go to Windows update and it show me always a new update
KB837009. I have downloaded 10 times these update and if i look
on the installation history i have these 10 times downloads like
ok .
When i switch of the PC i have a blue window indicating an error.
What is happening in my PC?
thank in advance for the Help

For some unknown reason the 837009 update is not 'taking'. It
could be a case of a corrupted Internet Cache, to fix that open up
Internet Options and select Delete Temporary Internet Files in the
middle o f the box. You might then try to find the 837009 update
listed in the Add/Remove Programs list and remove it there to then
try Windows Update again after a reboot.

If the update is not listed in Add/Remove Programs list, go to the
Catalog and download the 837009 update as a stand alone executable
file. Then double click that file once ie is closed and you are
offline.
This site requires 800x600 resolution minimum.
http://v4.windowsupdate.microsoft.com/catalog/

Q823353 states that OE6sp1 is not vulnerable.
Is the backup copy of your WAB he
C:\WINDOWS\Application Data\Microsoft\Address Book\yourid.wa~
or do you have a backup copy of WAB represented by a file with no name, just
the tilde ?
--
mae

"Dave B." wrote in message
...
| Ok, I removed Q823353 and Q837009 installed fine, however Q823353 does not
| now show up as critical update. Does that mean I don't need to install
| Q823353 again now?
|
| PCR wrote:
| Q823353 replaced Q837009 in Add/Remove Programs...
| Outlook Express Q823353 (was Q837009, Q330994)
|
| So... it does make sense fiddling with one could affect the other.
|
|
| Paolo,
| Could you please give me a link where you found the answer you
| mention. --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
| http://www.microsoft.com/communities...t/default.mspx
|
| "Paolo" wrote in message
| ...
| Lee
| thank for your answer
| I find myself the solution in the MIcrosoft site.
| For a strange raison they suggest to cancel with Add-and remove
| another patch (the KB823353) then download the KB837009 ,install it
| and finally download the KB823353 and install it.
| The lather KB837009 must be installed before.
| It seem i solve the problem.
| Thank
| Paolo
|
|
|
| "Lee" ha scritto nel messaggio
| oups.com...
|
| Paolo wrote:
| Hi guys
|
| from 10 days,all days i have a windows advice of a new available
| update ,I go to Windows update and it show me always a new update
| KB837009. I have downloaded 10 times these update and if i look
| on the installation history i have these 10 times downloads like
| ok .
| When i switch of the PC i have a blue window indicating an error.
| What is happening in my PC?
| thank in advance for the Help
|
| For some unknown reason the 837009 update is not 'taking'. It
| could be a case of a corrupted Internet Cache, to fix that open up
| Internet Options and select Delete Temporary Internet Files in the
| middle o f the box. You might then try to find the 837009 update
| listed in the Add/Remove Programs list and remove it there to then
| try Windows Update again after a reboot.
|
| If the update is not listed in Add/Remove Programs list, go to the
| Catalog and download the 837009 update as a stand alone executable
| file. Then double click that file once ie is closed and you are
| offline.
| This site requires 800x600 resolution minimum.
| http://v4.windowsupdate.microsoft.com/catalog/
|

I am still waiting for some clarification from MS, but it would appear so, at least
from their point of view.
Q823353 *was* available for about a month on Windows Update, last July, which is
probably when you installed it. In August, MS removed it, saying the vulnerability
it fixed was not a "critical" one on Win98 and WinME, and current limited support
only allows them to fix "critical" vulnerabilities.

Q837009 then becomes the more recent Cumulative Update for Outlook Express, once
Q823353 is uninstalled. Q823353 apparently interferes with the installation of
Q837009 because Q823353 had been the replacement for the earlier update. Since it
is no longer being supplied at Windows Update, Q837009 became the only OE update
you will now see at WU.

At least for now, it seems that Q837009 is what you will be offered at WU, and MS
currently thinks that is all you need on Win98/98SE.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Dave B." wrote in message
...

Ok, I removed Q823353 and Q837009 installed fine, however Q823353 does not
now show up as critical update. Does that mean I don't need to install
Q823353 again now?

PCR wrote:
Q823353 replaced Q837009 in Add/Remove Programs...
Outlook Express Q823353 (was Q837009, Q330994)

So... it does make sense fiddling with one could affect the other.


Paolo,
Could you please give me a link where you found the answer you
mention. --
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"Paolo" wrote in message
...
Lee
thank for your answer
I find myself the solution in the MIcrosoft site.
For a strange raison they suggest to cancel with Add-and remove
another patch (the KB823353) then download the KB837009 ,install it
and finally download the KB823353 and install it.
The lather KB837009 must be installed before.
It seem i solve the problem.
Thank
Paolo



"Lee" ha scritto nel messaggio
oups.com...

Paolo wrote:
Hi guys

from 10 days,all days i have a windows advice of a new available
update ,I go to Windows update and it show me always a new update
KB837009. I have downloaded 10 times these update and if i look
on the installation history i have these 10 times downloads like
ok .
When i switch of the PC i have a blue window indicating an error.
What is happening in my PC?
thank in advance for the Help

For some unknown reason the 837009 update is not 'taking'. It
could be a case of a corrupted Internet Cache, to fix that open up
Internet Options and select Delete Temporary Internet Files in the
middle o f the box. You might then try to find the 837009 update
listed in the Add/Remove Programs list and remove it there to then
try Windows Update again after a reboot.

If the update is not listed in Add/Remove Programs list, go to the
Catalog and download the 837009 update as a stand alone executable
file. Then double click that file once ie is closed and you are
offline.
This site requires 800x600 resolution minimum.
http://v4.windowsupdate.microsoft.com/catalog/

Actually, that is not quite what is said, mae. It states that OE6sp1 *does* indeed
have a vulnerability, and that it is critical on all the listed systems in the
article except Win98/98SE/ME....on those systems the vulnerability is not
"critical", and so no fix is offered.

See here, including the FAQ section:
http://www.microsoft.com/technet/sec.../ms04-018.mspx
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"mae" wrote in message
...
Q823353 states that OE6sp1 is not vulnerable.
Is the backup copy of your WAB he
C:\WINDOWS\Application Data\Microsoft\Address Book\yourid.wa~
or do you have a backup copy of WAB represented by a file with no name, just
the tilde ?
--
mae

"Dave B." wrote in message
...
| Ok, I removed Q823353 and Q837009 installed fine, however Q823353 does not
| now show up as critical update. Does that mean I don't need to install
| Q823353 again now?
|
| PCR wrote:
| Q823353 replaced Q837009 in Add/Remove Programs...
| Outlook Express Q823353 (was Q837009, Q330994)
|
| So... it does make sense fiddling with one could affect the other.
|
|
| Paolo,
| Could you please give me a link where you found the answer you
| mention. --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
| http://www.microsoft.com/communities...t/default.mspx
|
| "Paolo" wrote in message
| ...
| Lee
| thank for your answer
| I find myself the solution in the MIcrosoft site.
| For a strange raison they suggest to cancel with Add-and remove
| another patch (the KB823353) then download the KB837009 ,install it
| and finally download the KB823353 and install it.
| The lather KB837009 must be installed before.
| It seem i solve the problem.
| Thank
| Paolo
|
|
|
| "Lee" ha scritto nel messaggio
| oups.com...
|
| Paolo wrote:
| Hi guys
|
| from 10 days,all days i have a windows advice of a new available
| update ,I go to Windows update and it show me always a new update
| KB837009. I have downloaded 10 times these update and if i look
| on the installation history i have these 10 times downloads like
| ok .
| When i switch of the PC i have a blue window indicating an error.
| What is happening in my PC?
| thank in advance for the Help
|
| For some unknown reason the 837009 update is not 'taking'. It
| could be a case of a corrupted Internet Cache, to fix that open up
| Internet Options and select Delete Temporary Internet Files in the
| middle o f the box. You might then try to find the 837009 update
| listed in the Add/Remove Programs list and remove it there to then
| try Windows Update again after a reboot.
|
| If the update is not listed in Add/Remove Programs list, go to the
| Catalog and download the 837009 update as a stand alone executable
| file. Then double click that file once ie is closed and you are
| offline.
| This site requires 800x600 resolution minimum.
| http://v4.windowsupdate.microsoft.com/catalog/
|

Well, didn't you say the Microsoft site gave you this solution, & that
it said to "finally download the KB823353 and install it"? Do you have
that link, as Glee asked?

Anyway, it won't hurt to wait for Glee to get a response from his own
query to MS. I guess I'll keep my own Q823353 installed, though, pending
further information, as I guess I'm not having any trouble from it.

Glee, there were many reports here of Q823353 itself being offered
multiple times at Windows Update. I wonder...

(a) Could that be why it was pulled?
(b) Could it be that taking Q837009 first, then Q823353, also would
solve multiple offerings of Q823353?

I personally was only offered each once.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Dave B." wrote in message
...
| Ok, I removed Q823353 and Q837009 installed fine, however Q823353 does
not
| now show up as critical update. Does that mean I don't need to install
| Q823353 again now?
|
| PCR wrote:
| Q823353 replaced Q837009 in Add/Remove Programs...
| Outlook Express Q823353 (was Q837009, Q330994)
|
| So... it does make sense fiddling with one could affect the other.
|
|
| Paolo,
| Could you please give me a link where you found the answer you
| mention. --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
| http://www.microsoft.com/communities...t/default.mspx
|
| "Paolo" wrote in message
| ...
| Lee
| thank for your answer
| I find myself the solution in the MIcrosoft site.
| For a strange raison they suggest to cancel with Add-and remove
| another patch (the KB823353) then download the KB837009 ,install
it
| and finally download the KB823353 and install it.
| The lather KB837009 must be installed before.
| It seem i solve the problem.
| Thank
| Paolo
|
|
|
| "Lee" ha scritto nel messaggio
| oups.com...
|
| Paolo wrote:
| Hi guys
|
| from 10 days,all days i have a windows advice of a new available
| update ,I go to Windows update and it show me always a new
update
| KB837009. I have downloaded 10 times these update and if i look
| on the installation history i have these 10 times downloads like
| ok .
| When i switch of the PC i have a blue window indicating an
error.
| What is happening in my PC?
| thank in advance for the Help
|
| For some unknown reason the 837009 update is not 'taking'. It
| could be a case of a corrupted Internet Cache, to fix that open
up
| Internet Options and select Delete Temporary Internet Files in
the
| middle o f the box. You might then try to find the 837009 update
| listed in the Add/Remove Programs list and remove it there to
then
| try Windows Update again after a reboot.
|
| If the update is not listed in Add/Remove Programs list, go to
the
| Catalog and download the 837009 update as a stand alone
executable
| file. Then double click that file once ie is closed and you are
| offline.
| This site requires 800x600 resolution minimum.
| http://v4.windowsupdate.microsoft.com/catalog/
|