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CD drives quit simultaneously



 
 
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  #1  
Old November 17th 05, 08:50 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

HP 8200 CDWriter and Mitsumi CD drive in W98SE
I don't use the writer drive very often, but it usually makes data CD's
with few coasters.
Last time, I was making backup data CD's, made several fine. I reboot
before each try, much better success.

The next new Imation blank CD became a coaster. I rebooted and tried
again, same result. Then the next time I inserted a CD and clicked on
the CD drive in Explorer, I got a "drive not ready" screen. From then
on, that's all I get, regardless of the disk contents in the drive.

My original CD Drive, a Mitsumi, normally works fine. When the HP
started giving me the screens, I tried the Mitsumi and get the same
screen now, so both of them seem to have started the same issue at the
same time.

At cold boot, the HP drive light comes on briefly as normal in the
bootup process. Normally, the drive light is on continuously if a disk
is present. Now, the light comes on when I open the drive door, blinks a
few times after the door is closed, goes out, even with a CD present.
The drives appear to be still connected as they show up in Explorer
the HP lites up so it has power, both drive doors open, properties
seemed normal in Device Manager.

The drive is 5 years old, but has not had much use, so I believe wear
is not the issue.

An earlier post:
quote
--------
From: "PCR"
Subject: No CD-ROM
Date: Tue, 15 Nov 2005 16:51:15 -0500
Newsgroups: microsoft.public.win98.gen_discussion

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W
http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...
(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.
---------------
end quote

I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database" screen. In Device Manager, they still say "working properly,
no drivers listed, they still do not read the CD in the tray.

Advice?

TIA

MS
  #2  
Old November 18th 05, 11:37 AM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

Try this
Boot to Safe Mode
Open Device Manager
look there at the CD drives - if duplicated, remove ALL instances
remove ALL entries in the 'Other Devices' branch, if present
remove ALL error -flagged entries.
Reboot to Normal Mode - Windows should reinstall required drivers, hopefully
solving the problem.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"ms" wrote in message
...
HP 8200 CDWriter and Mitsumi CD drive in W98SE
I don't use the writer drive very often, but it usually makes data CD's
with few coasters.
Last time, I was making backup data CD's, made several fine. I reboot
before each try, much better success.

The next new Imation blank CD became a coaster. I rebooted and tried
again, same result. Then the next time I inserted a CD and clicked on
the CD drive in Explorer, I got a "drive not ready" screen. From then
on, that's all I get, regardless of the disk contents in the drive.

My original CD Drive, a Mitsumi, normally works fine. When the HP
started giving me the screens, I tried the Mitsumi and get the same
screen now, so both of them seem to have started the same issue at the
same time.

At cold boot, the HP drive light comes on briefly as normal in the
bootup process. Normally, the drive light is on continuously if a disk
is present. Now, the light comes on when I open the drive door, blinks a
few times after the door is closed, goes out, even with a CD present. The
drives appear to be still connected as they show up in Explorer
the HP lites up so it has power, both drive doors open, properties seemed
normal in Device Manager.

The drive is 5 years old, but has not had much use, so I believe wear is
not the issue.

An earlier post:
quote
--------
From: "PCR"
Subject: No CD-ROM
Date: Tue, 15 Nov 2005 16:51:15 -0500
Newsgroups: microsoft.public.win98.gen_discussion

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W
http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...
(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.
---------------
end quote

I went to Safe Mode, deleted the entries, rebooted, "rebuilding database"
screen. In Device Manager, they still say "working properly, no drivers
listed, they still do not read the CD in the tray.

Advice?

TIA

MS



  #3  
Old November 18th 05, 01:32 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

The Original Post stated:
"I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database" screen. In Device Manager, they still say "working properly,
no drivers listed, they still do not read the CD in the tray."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Noel Paton" wrote in message
...
Try this
Boot to Safe Mode
Open Device Manager
look there at the CD drives - if duplicated, remove ALL instances
remove ALL entries in the 'Other Devices' branch, if present
remove ALL error -flagged entries.
Reboot to Normal Mode - Windows should reinstall required drivers, hopefully
solving the problem.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"ms" wrote in message
...
HP 8200 CDWriter and Mitsumi CD drive in W98SE
I don't use the writer drive very often, but it usually makes data CD's
with few coasters.
Last time, I was making backup data CD's, made several fine. I reboot
before each try, much better success.

The next new Imation blank CD became a coaster. I rebooted and tried
again, same result. Then the next time I inserted a CD and clicked on
the CD drive in Explorer, I got a "drive not ready" screen. From then
on, that's all I get, regardless of the disk contents in the drive.

My original CD Drive, a Mitsumi, normally works fine. When the HP
started giving me the screens, I tried the Mitsumi and get the same
screen now, so both of them seem to have started the same issue at the
same time.

At cold boot, the HP drive light comes on briefly as normal in the
bootup process. Normally, the drive light is on continuously if a disk
is present. Now, the light comes on when I open the drive door, blinks a
few times after the door is closed, goes out, even with a CD present. The
drives appear to be still connected as they show up in Explorer
the HP lites up so it has power, both drive doors open, properties seemed
normal in Device Manager.

The drive is 5 years old, but has not had much use, so I believe wear is
not the issue.

An earlier post:
quote
--------
From: "PCR"
Subject: No CD-ROM
Date: Tue, 15 Nov 2005 16:51:15 -0500
Newsgroups: microsoft.public.win98.gen_discussion

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W
http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...
(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.
---------------
end quote

I went to Safe Mode, deleted the entries, rebooted, "rebuilding database"
screen. In Device Manager, they still say "working properly, no drivers
listed, they still do not read the CD in the tray.

Advice?

TIA

MS




  #4  
Old November 18th 05, 01:53 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

(not enough caffeine! - thanks for the heads-up, Glen! - I didn't read
beyond the first sig)

It's still worth checking - since if there are duplications further up the
line (i.e. the IDE controllers), then the CD could be re-duplicated on the
reinstall.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"glee" wrote in message
...
The Original Post stated:
"I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database" screen. In Device Manager, they still say "working properly,
no drivers listed, they still do not read the CD in the tray."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Noel Paton" wrote in message
...
Try this
Boot to Safe Mode
Open Device Manager
look there at the CD drives - if duplicated, remove ALL instances
remove ALL entries in the 'Other Devices' branch, if present
remove ALL error -flagged entries.
Reboot to Normal Mode - Windows should reinstall required drivers,
hopefully
solving the problem.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"ms" wrote in message
...
HP 8200 CDWriter and Mitsumi CD drive in W98SE
I don't use the writer drive very often, but it usually makes data CD's
with few coasters.
Last time, I was making backup data CD's, made several fine. I reboot
before each try, much better success.

The next new Imation blank CD became a coaster. I rebooted and tried
again, same result. Then the next time I inserted a CD and clicked on
the CD drive in Explorer, I got a "drive not ready" screen. From then
on, that's all I get, regardless of the disk contents in the drive.

My original CD Drive, a Mitsumi, normally works fine. When the HP
started giving me the screens, I tried the Mitsumi and get the same
screen now, so both of them seem to have started the same issue at the
same time.

At cold boot, the HP drive light comes on briefly as normal in the
bootup process. Normally, the drive light is on continuously if a disk
is present. Now, the light comes on when I open the drive door, blinks
a
few times after the door is closed, goes out, even with a CD present.
The
drives appear to be still connected as they show up in Explorer
the HP lites up so it has power, both drive doors open, properties
seemed
normal in Device Manager.

The drive is 5 years old, but has not had much use, so I believe wear
is
not the issue.

An earlier post:
quote
--------
From: "PCR"
Subject: No CD-ROM
Date: Tue, 15 Nov 2005 16:51:15 -0500
Newsgroups: microsoft.public.win98.gen_discussion

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W
http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...
(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.
---------------
end quote

I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database"
screen. In Device Manager, they still say "working properly, no drivers
listed, they still do not read the CD in the tray.

Advice?

TIA

MS






  #5  
Old November 18th 05, 04:54 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

Noel Paton wrote:

(not enough caffeine! - thanks for the heads-up, Glen! - I didn't read
beyond the first sig)

It's still worth checking - since if there are duplications further up the
line (i.e. the IDE controllers), then the CD could be re-duplicated on the
reinstall.

In another thread, the Safe mode enabled gave me a new problem, so I
hate to enable it again if not really needed.

IMO duplicates are not the issue due to the mode of malfunction.

The CD drives worked fine for years. In the same morning while being
used normally, they stopped working. Nothing else was changing at that
time- nothing installed, in fact I rebooted before making a new CD copy,
so very few things were running.

MS
  #6  
Old November 18th 05, 08:42 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

:-) I hear you! I didn't catch it until my second reading.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"Noel Paton" wrote in message
...
(not enough caffeine! - thanks for the heads-up, Glen! - I didn't read
beyond the first sig)

It's still worth checking - since if there are duplications further up the
line (i.e. the IDE controllers), then the CD could be re-duplicated on the
reinstall.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"glee" wrote in message
...
The Original Post stated:
"I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database" screen. In Device Manager, they still say "working properly,
no drivers listed, they still do not read the CD in the tray."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


  #7  
Old November 18th 05, 11:38 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

ms wrote:
HP 8200 CDWriter and Mitsumi CD drive in W98SE
I don't use the writer drive very often, but it usually makes data CD's
with few coasters.
Last time, I was making backup data CD's, made several fine. I reboot
before each try, much better success.

The next new Imation blank CD became a coaster. I rebooted and tried
again, same result. Then the next time I inserted a CD and clicked on
the CD drive in Explorer, I got a "drive not ready" screen. From then
on, that's all I get, regardless of the disk contents in the drive.

My original CD Drive, a Mitsumi, normally works fine. When the HP
started giving me the screens, I tried the Mitsumi and get the same
screen now, so both of them seem to have started the same issue at the
same time.

At cold boot, the HP drive light comes on briefly as normal in the
bootup process. Normally, the drive light is on continuously if a disk
is present. Now, the light comes on when I open the drive door, blinks a
few times after the door is closed, goes out, even with a CD present.
The drives appear to be still connected as they show up in Explorer
the HP lites up so it has power, both drive doors open, properties
seemed normal in Device Manager.

The drive is 5 years old, but has not had much use, so I believe wear is
not the issue.

An earlier post:
quote
--------
From: "PCR"
Subject: No CD-ROM
Date: Tue, 15 Nov 2005 16:51:15 -0500
Newsgroups: microsoft.public.win98.gen_discussion

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W
http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...
(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.
---------------
end quote

I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database" screen. In Device Manager, they still say "working properly,
no drivers listed, they still do not read the CD in the tray.

Advice?

TIA

MS

The only thing I have left at this end is to see if I can find online
the install file for my old HP 8200 CD writer and the Mitsumi CD reader
drive. I have the HP CD, but of course can't read it.

I will try to reinstall specific drivers, but logically this still is
not right as they were working one moment and quit the next, as if the
correct drivers were there. Not now, as I deleted the entries in safe mode.

Any other things to consider?

MS
  #8  
Old November 19th 05, 03:09 AM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

If the drives are internal IDE CD drives, you do not need any install files. The CD
writer uses CD mastering software (Nero, Easy CD Creator, or whatever), but as far
as reading discs, Windows itself provides the drivers needed for both drives. If
the CD drives are both listed in Device Manager with no problems, and the system
performance tab shows all drives configured for optimal performance rather than
showing some drives in MS-DOS Compatibility Mode, then the Windows drivers are
already installed.

Your problem may lie with a loose or faulty data cable attached to both optical
drives, or a problem with the IDE controller they are attached to (I assume the
secondary IDE controller). When the computer boots, does the boot screen show the
drives being enumerated, and do they appear on the secondary IDE channel as master
and slave?

In Device Manager, what is shown under the Hard Disk Controllers category, on each
of the tabs?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"ms" wrote in message ...
ms wrote:
HP 8200 CDWriter and Mitsumi CD drive in W98SE
I don't use the writer drive very often, but it usually makes data CD's
with few coasters.
Last time, I was making backup data CD's, made several fine. I reboot
before each try, much better success.

The next new Imation blank CD became a coaster. I rebooted and tried
again, same result. Then the next time I inserted a CD and clicked on
the CD drive in Explorer, I got a "drive not ready" screen. From then
on, that's all I get, regardless of the disk contents in the drive.

My original CD Drive, a Mitsumi, normally works fine. When the HP
started giving me the screens, I tried the Mitsumi and get the same
screen now, so both of them seem to have started the same issue at the
same time.

At cold boot, the HP drive light comes on briefly as normal in the
bootup process. Normally, the drive light is on continuously if a disk
is present. Now, the light comes on when I open the drive door, blinks a
few times after the door is closed, goes out, even with a CD present.
The drives appear to be still connected as they show up in Explorer
the HP lites up so it has power, both drive doors open, properties
seemed normal in Device Manager.

The drive is 5 years old, but has not had much use, so I believe wear is
not the issue.

An earlier post:
quote
--------
From: "PCR"
Subject: No CD-ROM
Date: Tue, 15 Nov 2005 16:51:15 -0500
Newsgroups: microsoft.public.win98.gen_discussion

http://support.microsoft.com/default...;EN-US;q237948
Troubleshoot CD-R_W
http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...
(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.
---------------
end quote

I went to Safe Mode, deleted the entries, rebooted, "rebuilding
database" screen. In Device Manager, they still say "working properly,
no drivers listed, they still do not read the CD in the tray.

Advice?

TIA

MS

The only thing I have left at this end is to see if I can find online
the install file for my old HP 8200 CD writer and the Mitsumi CD reader
drive. I have the HP CD, but of course can't read it.

I will try to reinstall specific drivers, but logically this still is
not right as they were working one moment and quit the next, as if the
correct drivers were there. Not now, as I deleted the entries in safe mode.

Any other things to consider?

MS


  #9  
Old November 19th 05, 08:36 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

glee wrote:

If the drives are internal IDE CD drives, you do not need any install files. The CD
writer uses CD mastering software (Nero, Easy CD Creator, or whatever), but as far
as reading discs, Windows itself provides the drivers needed for both drives. If
the CD drives are both listed in Device Manager with no problems, and the system
performance tab shows all drives configured for optimal performance rather than
showing some drives in MS-DOS Compatibility Mode, then the Windows drivers are
already installed.

Your problem may lie with a loose or faulty data cable attached to both optical
drives, or a problem with the IDE controller they are attached to (I assume the
secondary IDE controller). When the computer boots, does the boot screen show the
drives being enumerated, and do they appear on the secondary IDE channel as master
and slave?

In Device Manager, what is shown under the Hard Disk Controllers category, on each
of the tabs?


Thanks, Glen, you explained it. I will post back with the data.

MS
  #10  
Old November 19th 05, 11:53 PM posted to microsoft.public.win98.gen_discussion
external usenet poster
 
Posts: n/a
Default CD drives quit simultaneously

glee wrote:
If the drives are internal IDE CD drives, you do not need any install files. The CD
writer uses CD mastering software (Nero, Easy CD Creator, or whatever), but as far
as reading discs, Windows itself provides the drivers needed for both drives. If
the CD drives are both listed in Device Manager with no problems, and the system
performance tab shows all drives configured for optimal performance rather than
showing some drives in MS-DOS Compatibility Mode, then the Windows drivers are
already installed.

Your problem may lie with a loose or faulty data cable attached to both optical
drives, or a problem with the IDE controller they are attached to (I assume the
secondary IDE controller). When the computer boots, does the boot screen show the
drives being enumerated, and do they appear on the secondary IDE channel as master
and slave?

In Device Manager, what is shown under the Hard Disk Controllers category, on each
of the tabs?


I can't see how to copy what I see so I can post here.

I did run msinfo32 as PCR suggested, under Components/Multimedia/CDRom,
I see
-----
Drive: H
Volume: No CD in drive.

Drive: I
Volume: No CD in drive.
----
That looks right for drives H/I

In Device Manager, for my HP CDWriter, in Settings the only things
checked are
* auto insert notification
* DMA

Does this sound normal?

Comments on above?

TIA

MS
 




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