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Mart - "not enough free memory to run this program"
Hi Mart
I ran Samsung's proggy on C and it showed four errors before it stopped checking with only 6% of the drive done. I ran it three times in all, once getting as far as 27% before it stopped dead in its tracks (arrow keys or "exit" didn't work so I "reset"). I ran the utility on D also (which is a twin Samsung with no problems) to see if it would complete that one. It found no errors and went much further--but locked up at 89%. So I telephoned Samsung who promises service 24/7, and after a long wait got transferred to their tech department--which was closed :'( I then visited the ScanDefrag site and clicked a link there to an MS page discussing what to do when ScanDisk won't complete. I'd already tried turning off the Quick Launch and running programs, as well as Safe Mode--so used the last resort mentioned, DOS--which took thirteen hours but actually finished! :-))) When its surface scan first started up it showed two areas where there were "some bad sectors"-- but the checking went right over them and the end summary was that "ScanDisk found no problems on C." So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? The errors I'm still getting even after clearing the swapfile (per Noel's instructions) are "not enough memory to run this . . ." (every time I open System Information) and blue screens that shut down OE when I have sound scripts playing in email. And my Me won't make any new start-up disks now--says the A drive is "not ready" although I have no problem copying files over to floppies. Is there anything else I can check/repair/update or is it time to reinstall Windows over itself? Your help is much appreciated! carol "Mart" wrote in message ... "caroloyl" wrote:- DOS is Greek to me, so I have one more question--about setting up Samsung's "Hutil" on a floppy. Here are their instructions: Hutil is the correct utility! - but wait for a moment before downloading and see later instructions instead. What is a bootable "diskette prepared from the internet"? Am I to put the program on and run it from an Me Startup disk? Just create a WinMe Startup (floppy) disk via Control Panel | Add/Remove Programs \ Startup Disk - and follow the screen prompts. Having created the disk, go to the Samsung page which I suggested (see below) and select HUTIL and click on 'Download Program' near the top of the page. Download the Shdiag.exe file as follows:- Choose the 'Save' option and save it to the Startup floppy disk which you have just created. Close down your PC, insert the Startup floppy then power-up your PC, which should now boot from the floppy disk instead of your C: drive. From the menu, select option 4 - Minimal and at the A:\ prompt (which may take a few seconds to appear) type: "shdiag" (no quotes) the press Return. Just follow the screen prompts as shown on the various Samsung pages. I cannot help you any further as I do not have a Samsung HDD and so the utility will not work any further than the opening screen shot. It is designed only to work with a PC which has a Samsung HDD installed. I've read the instructions for using the diagnostic and think I'm OK there. Good, and good luck!! Looks like this could be the answer to a thorough "ScanDisk" that will complete. But be prepared for the worse though g Sorry I'm so ignorant. By no means as ignorant as you may think!! Your help is MUCH appreciated. carol. Lets just hope it works g and I'm sure that Noel, Mike or others will continue with their support if/when necessary. Mart "Mart" wrote in message ... Samsung FAQ's/Knowledge Base. - Where Can I Obtain A Free Hard Drive Diagnostic Utility? http://erms.samsungusa.com/customer/...?PG_ID=1&AT_ID =5539&PROD_SUB_ID=26&PROD_ID=-1 HTH and good luck Mart |
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Mart - "not enough free memory to run this program"
If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that
the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Mart I ran Samsung's proggy on C and it showed four errors before it stopped checking with only 6% of the drive done. I ran it three times in all, once getting as far as 27% before it stopped dead in its tracks (arrow keys or "exit" didn't work so I "reset"). I ran the utility on D also (which is a twin Samsung with no problems) to see if it would complete that one. It found no errors and went much further--but locked up at 89%. So I telephoned Samsung who promises service 24/7, and after a long wait got transferred to their tech department--which was closed :'( I then visited the ScanDefrag site and clicked a link there to an MS page discussing what to do when ScanDisk won't complete. I'd already tried turning off the Quick Launch and running programs, as well as Safe Mode--so used the last resort mentioned, DOS--which took thirteen hours but actually finished! :-))) When its surface scan first started up it showed two areas where there were "some bad sectors"-- but the checking went right over them and the end summary was that "ScanDisk found no problems on C." So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? The errors I'm still getting even after clearing the swapfile (per Noel's instructions) are "not enough memory to run this . . ." (every time I open System Information) and blue screens that shut down OE when I have sound scripts playing in email. And my Me won't make any new start-up disks now--says the A drive is "not ready" although I have no problem copying files over to floppies. Is there anything else I can check/repair/update or is it time to reinstall Windows over itself? Your help is much appreciated! carol "Mart" wrote in message ... "caroloyl" wrote:- DOS is Greek to me, so I have one more question--about setting up Samsung's "Hutil" on a floppy. Here are their instructions: Hutil is the correct utility! - but wait for a moment before downloading and see later instructions instead. What is a bootable "diskette prepared from the internet"? Am I to put the program on and run it from an Me Startup disk? Just create a WinMe Startup (floppy) disk via Control Panel | Add/Remove Programs \ Startup Disk - and follow the screen prompts. Having created the disk, go to the Samsung page which I suggested (see below) and select HUTIL and click on 'Download Program' near the top of the page. Download the Shdiag.exe file as follows:- Choose the 'Save' option and save it to the Startup floppy disk which you have just created. Close down your PC, insert the Startup floppy then power-up your PC, which should now boot from the floppy disk instead of your C: drive. From the menu, select option 4 - Minimal and at the A:\ prompt (which may take a few seconds to appear) type: "shdiag" (no quotes) the press Return. Just follow the screen prompts as shown on the various Samsung pages. I cannot help you any further as I do not have a Samsung HDD and so the utility will not work any further than the opening screen shot. It is designed only to work with a PC which has a Samsung HDD installed. I've read the instructions for using the diagnostic and think I'm OK there. Good, and good luck!! Looks like this could be the answer to a thorough "ScanDisk" that will complete. But be prepared for the worse though g Sorry I'm so ignorant. By no means as ignorant as you may think!! Your help is MUCH appreciated. carol. Lets just hope it works g and I'm sure that Noel, Mike or others will continue with their support if/when necessary. Mart "Mart" wrote in message ... Samsung FAQ's/Knowledge Base. - Where Can I Obtain A Free Hard Drive Diagnostic Utility? http://erms.samsungusa.com/customer/...?PG_ID=1&AT_ID =5539&PROD_SUB_ID=26&PROD_ID=-1 HTH and good luck Mart |
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Mart - "not enough free memory to run this program"
Carol wrote:-
So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? err.. no - it means 'bad sectors'!! Noel wrote:- If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. Noel, I'm (almost) with you on this one - especially with Carol's history on this issue (back a couple of months or so). I think there was also some mention of problems with a Maxtor HDD back in June, so not quite sure where Samsung drives fit on the time-line. Ah! - the Maxtor was an external USB device, almost out of warranty. So are the Samsung drives 'brand new', 'second-hand' replacements or the 'originals' and just plain old 'knackered'? My guess being the latter g However, I also recall a 'cooked motherboard' (albeit now replaced) somewhere in the jigsaw and wonder if there *may* be a connection. Carol, if you were thinking of throwing some hard earned cash at this machine (I know new HDD's aren't that expensive), it maybe worth considering throwing it at a new XP box instead. Remember, WinMe's life-span has almost expired too g Mart |
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Mart - "not enough free memory to run this program"
Hi Guys
Seems I've got me a "her-story" going here in the Me newsgroup :-( I do have an 80 GB external Maxtor I had to reformat just under its warranty wire (a while back: file system got corrupted during a lock-up--been fine ever since). But the most recent Maxtor snafu was a 2-year-old 20 GB C drive that failed last February. I had it replaced with a new 80 GB Samsung and another identical Samsung installed in the D slot, pushing my tiny old backup D drive (a 4-year-old 8 GB Maxtor) into the E position. Both D and E are fine at this moment--or so ScanDisk says. At that time, amongst other things, I also had an inadequate onboard video card replaced with a new motherboard and stand-alone video card--and that new was the mobo that failed in July. The tech didn't put a chassis exhaust fan into the new box and never mentioned any need for an air-conditioned environment. I knew there was a fan in it because I could hear one running--but only discovered it was a small cooling fan on top of the processor when, after my problems began, the guy told me the computer could be overheating and to remove the side of the box to blow air over the works. No other computer I've had, including the one replaced in February, failed from overheating. All were run in this same low-tech house (no air-conditioning or central heat even) and had two fans with one venting the cabinet--I know 'cause I took them all apart last summer. I still can't comprehend the omission--for a few measly bucks I'd have been spared eight weeks of grief and the price of a another new motherboard. Question: If the overheating is related to the bad sectors on the new C drive, why haven't the other two drives been similarly affected? I read at Samsung that hard drive surface damage was commonly caused by rough handling--like dropping--and that they'd developed some complicated method of cushioning their drives to prevent physical injury. I have not dropped or handled anything roughly; and when the tower left the house for fans and another motherboard in August, it went down the road packed in its original thick corrugated-cardboard box with its molded Styrofoam bracing in place. I Googled "bad clusters" and got a number of forum Q & A's in the results. I found some folks choosing to live with a few, even partitioning them off--and others immediately replacing the affected drive. One reply said: "Bad clusters represent errors in a file system. They may be soft errors, for example where power failed or the OS crashed during a write to disk. It could be where there are some bad bits on RAM that was used to hold data on the way to the filesystem. It may be that the computer has problems with its power circuitry, either in the power supply or in the power distribution circuits, filters, regulators and so on on the motherboard. Or the underlying problem may be failed sectors on the disk." So I've really been hoping the problem was corrupt data because something definitely got screwed with the "stationery-newsgroup streaming-sound preview maxed-out-TIF OE lockup" fiasco that happened the night before ScanDisk Thorough suddenly popped in at bootup. There were no bad sectors before that and OE had always played sound scripts without making blue screens. I also read a number of Microsoft Knowledge Base articles starting with http://support.microsoft.com/kb/q127055 --but didn't apply any but the ScanDisking-from-DOS info I found. I went to a lot of trouble getting a thorough ScanDisk report so I'm especially not understanding why I was urged to do a 13-hour surface check if the results were ignorable. As the drive is only 10 months into its three-year warranty and my hopes have been dashed, I requested a Samsung return-authorization today. I've been keeping double backups of gigabytes of data I don't care to lose on both the new D drive and external Maxtor, and am prepared to bite the bullet. Thanks for the advice. calamity carol "Mart" wrote in message ... Carol wrote:- So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? err.. no - it means 'bad sectors'!! Noel wrote:- If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. Noel, I'm (almost) with you on this one - especially with Carol's history on this issue (back a couple of months or so). I think there was also some mention of problems with a Maxtor HDD back in June, so not quite sure where Samsung drives fit on the time-line. Ah! - the Maxtor was an external USB device, almost out of warranty. So are the Samsung drives 'brand new', 'second-hand' replacements or the 'originals' and just plain old 'knackered'? My guess being the latter g However, I also recall a 'cooked motherboard' (albeit now replaced) somewhere in the jigsaw and wonder if there *may* be a connection. Carol, if you were thinking of throwing some hard earned cash at this machine (I know new HDD's aren't that expensive), it maybe worth considering throwing it at a new XP box instead. Remember, WinMe's life-span has almost expired too g Mart "Noel Paton" wrote in message ... If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Mart I ran Samsung's proggy on C and it showed four errors before it stopped checking with only 6% of the drive done. I ran it three times in all, once getting as far as 27% before it stopped dead in its tracks (arrow keys or "exit" didn't work so I "reset"). I ran the utility on D also (which is a twin Samsung with no problems) to see if it would complete that one. It found no errors and went much further--but locked up at 89%. So I telephoned Samsung who promises service 24/7, and after a long wait got transferred to their tech department--which was closed :'( I then visited the ScanDefrag site and clicked a link there to an MS page discussing what to do when ScanDisk won't complete. I'd already tried turning off the Quick Launch and running programs, as well as Safe Mode--so used the last resort mentioned, DOS--which took thirteen hours but actually finished! :-))) When its surface scan first started up it showed two areas where there were "some bad sectors"-- but the checking went right over them and the end summary was that "ScanDisk found no problems on C." So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? The errors I'm still getting even after clearing the swapfile (per Noel's instructions) are "not enough memory to run this . . ." (every time I open System Information) and blue screens that shut down OE when I have sound scripts playing in email. And my Me won't make any new start-up disks now--says the A drive is "not ready" although I have no problem copying files over to floppies. Is there anything else I can check/repair/update or is it time to reinstall Windows over itself? Your help is much appreciated! carol "Mart" wrote in message ... "caroloyl" wrote:- DOS is Greek to me, so I have one more question--about setting up Samsung's "Hutil" on a floppy. Here are their instructions: Hutil is the correct utility! - but wait for a moment before downloading and see later instructions instead. What is a bootable "diskette prepared from the internet"? Am I to put the program on and run it from an Me Startup disk? Just create a WinMe Startup (floppy) disk via Control Panel | Add/Remove Programs \ Startup Disk - and follow the screen prompts. Having created the disk, go to the Samsung page which I suggested (see below) and select HUTIL and click on 'Download Program' near the top of the page. Download the Shdiag.exe file as follows:- Choose the 'Save' option and save it to the Startup floppy disk which you have just created. Close down your PC, insert the Startup floppy then power-up your PC, which should now boot from the floppy disk instead of your C: drive. From the menu, select option 4 - Minimal and at the A:\ prompt (which may take a few seconds to appear) type: "shdiag" (no quotes) the press Return. Just follow the screen prompts as shown on the various Samsung pages. I cannot help you any further as I do not have a Samsung HDD and so the utility will not work any further than the opening screen shot. It is designed only to work with a PC which has a Samsung HDD installed. I've read the instructions for using the diagnostic and think I'm OK there. Good, and good luck!! Looks like this could be the answer to a thorough "ScanDisk" that will complete. But be prepared for the worse though g Sorry I'm so ignorant. By no means as ignorant as you may think!! Your help is MUCH appreciated. carol. Lets just hope it works g and I'm sure that Noel, Mike or others will continue with their support if/when necessary. Mart "Mart" wrote in message ... Samsung FAQ's/Knowledge Base. - Where Can I Obtain A Free Hard Drive Diagnostic Utility? http://erms.samsungusa.com/customer/...?PG_ID=1&AT_ID =5539&PROD_SUB_ID=26&PROD_ID=-1 HTH and good luck Mart |
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Mart - "not enough free memory to run this program"
Have you run Samsung's disk test utility? - it's unlikely they'll RMA the
disk without the results of that..... http://www.samsung.com/Products/Hard...ies/shdiag.htm -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Guys Seems I've got me a "her-story" going here in the Me newsgroup :-( I do have an 80 GB external Maxtor I had to reformat just under its warranty wire (a while back: file system got corrupted during a lock-up--been fine ever since). But the most recent Maxtor snafu was a 2-year-old 20 GB C drive that failed last February. I had it replaced with a new 80 GB Samsung and another identical Samsung installed in the D slot, pushing my tiny old backup D drive (a 4-year-old 8 GB Maxtor) into the E position. Both D and E are fine at this moment--or so ScanDisk says. At that time, amongst other things, I also had an inadequate onboard video card replaced with a new motherboard and stand-alone video card--and that new was the mobo that failed in July. The tech didn't put a chassis exhaust fan into the new box and never mentioned any need for an air-conditioned environment. I knew there was a fan in it because I could hear one running--but only discovered it was a small cooling fan on top of the processor when, after my problems began, the guy told me the computer could be overheating and to remove the side of the box to blow air over the works. No other computer I've had, including the one replaced in February, failed from overheating. All were run in this same low-tech house (no air-conditioning or central heat even) and had two fans with one venting the cabinet--I know 'cause I took them all apart last summer. I still can't comprehend the omission--for a few measly bucks I'd have been spared eight weeks of grief and the price of a another new motherboard. Question: If the overheating is related to the bad sectors on the new C drive, why haven't the other two drives been similarly affected? I read at Samsung that hard drive surface damage was commonly caused by rough handling--like dropping--and that they'd developed some complicated method of cushioning their drives to prevent physical injury. I have not dropped or handled anything roughly; and when the tower left the house for fans and another motherboard in August, it went down the road packed in its original thick corrugated-cardboard box with its molded Styrofoam bracing in place. I Googled "bad clusters" and got a number of forum Q & A's in the results. I found some folks choosing to live with a few, even partitioning them off--and others immediately replacing the affected drive. One reply said: "Bad clusters represent errors in a file system. They may be soft errors, for example where power failed or the OS crashed during a write to disk. It could be where there are some bad bits on RAM that was used to hold data on the way to the filesystem. It may be that the computer has problems with its power circuitry, either in the power supply or in the power distribution circuits, filters, regulators and so on on the motherboard. Or the underlying problem may be failed sectors on the disk." So I've really been hoping the problem was corrupt data because something definitely got screwed with the "stationery-newsgroup streaming-sound preview maxed-out-TIF OE lockup" fiasco that happened the night before ScanDisk Thorough suddenly popped in at bootup. There were no bad sectors before that and OE had always played sound scripts without making blue screens. I also read a number of Microsoft Knowledge Base articles starting with http://support.microsoft.com/kb/q127055 --but didn't apply any but the ScanDisking-from-DOS info I found. I went to a lot of trouble getting a thorough ScanDisk report so I'm especially not understanding why I was urged to do a 13-hour surface check if the results were ignorable. As the drive is only 10 months into its three-year warranty and my hopes have been dashed, I requested a Samsung return-authorization today. I've been keeping double backups of gigabytes of data I don't care to lose on both the new D drive and external Maxtor, and am prepared to bite the bullet. Thanks for the advice. calamity carol "Mart" wrote in message ... Carol wrote:- So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? err.. no - it means 'bad sectors'!! Noel wrote:- If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. Noel, I'm (almost) with you on this one - especially with Carol's history on this issue (back a couple of months or so). I think there was also some mention of problems with a Maxtor HDD back in June, so not quite sure where Samsung drives fit on the time-line. Ah! - the Maxtor was an external USB device, almost out of warranty. So are the Samsung drives 'brand new', 'second-hand' replacements or the 'originals' and just plain old 'knackered'? My guess being the latter g However, I also recall a 'cooked motherboard' (albeit now replaced) somewhere in the jigsaw and wonder if there *may* be a connection. Carol, if you were thinking of throwing some hard earned cash at this machine (I know new HDD's aren't that expensive), it maybe worth considering throwing it at a new XP box instead. Remember, WinMe's life-span has almost expired too g Mart "Noel Paton" wrote in message ... If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Mart I ran Samsung's proggy on C and it showed four errors before it stopped checking with only 6% of the drive done. I ran it three times in all, once getting as far as 27% before it stopped dead in its tracks (arrow keys or "exit" didn't work so I "reset"). I ran the utility on D also (which is a twin Samsung with no problems) to see if it would complete that one. It found no errors and went much further--but locked up at 89%. So I telephoned Samsung who promises service 24/7, and after a long wait got transferred to their tech department--which was closed :'( I then visited the ScanDefrag site and clicked a link there to an MS page discussing what to do when ScanDisk won't complete. I'd already tried turning off the Quick Launch and running programs, as well as Safe Mode--so used the last resort mentioned, DOS--which took thirteen hours but actually finished! :-))) When its surface scan first started up it showed two areas where there were "some bad sectors"-- but the checking went right over them and the end summary was that "ScanDisk found no problems on C." So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? The errors I'm still getting even after clearing the swapfile (per Noel's instructions) are "not enough memory to run this . . ." (every time I open System Information) and blue screens that shut down OE when I have sound scripts playing in email. And my Me won't make any new start-up disks now--says the A drive is "not ready" although I have no problem copying files over to floppies. Is there anything else I can check/repair/update or is it time to reinstall Windows over itself? Your help is much appreciated! carol "Mart" wrote in message ... "caroloyl" wrote:- DOS is Greek to me, so I have one more question--about setting up Samsung's "Hutil" on a floppy. Here are their instructions: Hutil is the correct utility! - but wait for a moment before downloading and see later instructions instead. What is a bootable "diskette prepared from the internet"? Am I to put the program on and run it from an Me Startup disk? Just create a WinMe Startup (floppy) disk via Control Panel | Add/Remove Programs \ Startup Disk - and follow the screen prompts. Having created the disk, go to the Samsung page which I suggested (see below) and select HUTIL and click on 'Download Program' near the top of the page. Download the Shdiag.exe file as follows:- Choose the 'Save' option and save it to the Startup floppy disk which you have just created. Close down your PC, insert the Startup floppy then power-up your PC, which should now boot from the floppy disk instead of your C: drive. From the menu, select option 4 - Minimal and at the A:\ prompt (which may take a few seconds to appear) type: "shdiag" (no quotes) the press Return. Just follow the screen prompts as shown on the various Samsung pages. I cannot help you any further as I do not have a Samsung HDD and so the utility will not work any further than the opening screen shot. It is designed only to work with a PC which has a Samsung HDD installed. I've read the instructions for using the diagnostic and think I'm OK there. Good, and good luck!! Looks like this could be the answer to a thorough "ScanDisk" that will complete. But be prepared for the worse though g Sorry I'm so ignorant. By no means as ignorant as you may think!! Your help is MUCH appreciated. carol. Lets just hope it works g and I'm sure that Noel, Mike or others will continue with their support if/when necessary. Mart "Mart" wrote in message ... Samsung FAQ's/Knowledge Base. - Where Can I Obtain A Free Hard Drive Diagnostic Utility? http://erms.samsungusa.com/customer/...?PG_ID=1&AT_ID =5539&PROD_SUB_ID=26&PROD_ID=-1 HTH and good luck Mart |
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Mart - "not enough free memory to run this program"
Hi Noel
I downloaded Samsung's "Hutil" (their program specific to my drive), unzipped, then copied it to one of my three Me startup disks (Me refused to make a fresh one) then ran the program from DOS three times. The disk passed all tests up to the "read surface scan" then the program stalled out. Because none of the surface scans would finish so I could get a report, I wrote down the errors it found. I have no idea why the first try found an extra error, but the other numbers are consistent: 1--Locked up at 14.252% Errors found we LBA 702132 LBA 703098 LBA 3296270 LBA 3297237 2--Locked up at 27.769% Errors found we LBA 703098 LBA 3296270 LBA 3297237 3--Locked up at 6.084% Errors found we LBA 703098 LBA 3296270 LBA 3297237 On their application form, I explained to Samsung that their test had failed to complete and gave them the list of errors. I received the necessary authorization--which is good for a month--this morning. When I used the DOS thorough ScanDisk the other day, two blocks marked "bad" (ones that contained "some bad sectors") were in the top row of the graph display-- separated, but very near the beginning. There were no other bad blocks and the sum of bad sectors (98 KB) has not increased since November 16th. How is it if those blocks were marked bad, the surface ScanDisk reported no problems were found??? I need to be absolutely sure that the disk's surface is actually damaged--if Samsung only finds corrupt data they will definitely demand ransom! Is it possible that a file corruption could cause physical damage to a disk? Is there anything at all else I could try to investigate this issue? I'm sure not looking forward to any part of this surgery :-( Much thanks for your help. carol "Noel Paton" wrote in message ... Have you run Samsung's disk test utility? - it's unlikely they'll RMA the disk without the results of that..... http://www.samsung.com/Products/Hard...ies/shdiag.htm -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Guys Seems I've got me a "her-story" going here in the Me newsgroup :-( I do have an 80 GB external Maxtor I had to reformat just under its warranty wire (a while back: file system got corrupted during a lock-up--been fine ever since). But the most recent Maxtor snafu was a 2-year-old 20 GB C drive that failed last February. I had it replaced with a new 80 GB Samsung and another identical Samsung installed in the D slot, pushing my tiny old backup D drive (a 4-year-old 8 GB Maxtor) into the E position. Both D and E are fine at this moment--or so ScanDisk says. At that time, amongst other things, I also had an inadequate onboard video card replaced with a new motherboard and stand-alone video card--and that new was the mobo that failed in July. The tech didn't put a chassis exhaust fan into the new box and never mentioned any need for an air-conditioned environment. I knew there was a fan in it because I could hear one running--but only discovered it was a small cooling fan on top of the processor when, after my problems began, the guy told me the computer could be overheating and to remove the side of the box to blow air over the works. No other computer I've had, including the one replaced in February, failed from overheating. All were run in this same low-tech house (no air-conditioning or central heat even) and had two fans with one venting the cabinet--I know 'cause I took them all apart last summer. I still can't comprehend the omission--for a few measly bucks I'd have been spared eight weeks of grief and the price of a another new motherboard. Question: If the overheating is related to the bad sectors on the new C drive, why haven't the other two drives been similarly affected? I read at Samsung that hard drive surface damage was commonly caused by rough handling--like dropping--and that they'd developed some complicated method of cushioning their drives to prevent physical injury. I have not dropped or handled anything roughly; and when the tower left the house for fans and another motherboard in August, it went down the road packed in its original thick corrugated-cardboard box with its molded Styrofoam bracing in place. I Googled "bad clusters" and got a number of forum Q & A's in the results. I found some folks choosing to live with a few, even partitioning them off--and others immediately replacing the affected drive. One reply said: "Bad clusters represent errors in a file system. They may be soft errors, for example where power failed or the OS crashed during a write to disk. It could be where there are some bad bits on RAM that was used to hold data on the way to the filesystem. It may be that the computer has problems with its power circuitry, either in the power supply or in the power distribution circuits, filters, regulators and so on on the motherboard. Or the underlying problem may be failed sectors on the disk." So I've really been hoping the problem was corrupt data because something definitely got screwed with the "stationery-newsgroup streaming-sound preview maxed-out-TIF OE lockup" fiasco that happened the night before ScanDisk Thorough suddenly popped in at bootup. There were no bad sectors before that and OE had always played sound scripts without making blue screens. I also read a number of Microsoft Knowledge Base articles starting with http://support.microsoft.com/kb/q127055 --but didn't apply any but the ScanDisking-from-DOS info I found. I went to a lot of trouble getting a thorough ScanDisk report so I'm especially not understanding why I was urged to do a 13-hour surface check if the results were ignorable. As the drive is only 10 months into its three-year warranty and my hopes have been dashed, I requested a Samsung return-authorization today. I've been keeping double backups of gigabytes of data I don't care to lose on both the new D drive and external Maxtor, and am prepared to bite the bullet. Thanks for the advice. calamity carol "Mart" wrote in message ... Carol wrote:- So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? err.. no - it means 'bad sectors'!! Noel wrote:- If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. Noel, I'm (almost) with you on this one - especially with Carol's history on this issue (back a couple of months or so). I think there was also some mention of problems with a Maxtor HDD back in June, so not quite sure where Samsung drives fit on the time-line. Ah! - the Maxtor was an external USB device, almost out of warranty. So are the Samsung drives 'brand new', 'second-hand' replacements or the 'originals' and just plain old 'knackered'? My guess being the latter g However, I also recall a 'cooked motherboard' (albeit now replaced) somewhere in the jigsaw and wonder if there *may* be a connection. Carol, if you were thinking of throwing some hard earned cash at this machine (I know new HDD's aren't that expensive), it maybe worth considering throwing it at a new XP box instead. Remember, WinMe's life-span has almost expired too g Mart "Noel Paton" wrote in message ... If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Mart I ran Samsung's proggy on C and it showed four errors before it stopped checking with only 6% of the drive done. I ran it three times in all, once getting as far as 27% before it stopped dead in its tracks (arrow keys or "exit" didn't work so I "reset"). I ran the utility on D also (which is a twin Samsung with no problems) to see if it would complete that one. It found no errors and went much further--but locked up at 89%. So I telephoned Samsung who promises service 24/7, and after a long wait got transferred to their tech department--which was closed :'( I then visited the ScanDefrag site and clicked a link there to an MS page discussing what to do when ScanDisk won't complete. I'd already tried turning off the Quick Launch and running programs, as well as Safe Mode--so used the last resort mentioned, DOS--which took thirteen hours but actually finished! :-))) When its surface scan first started up it showed two areas where there were "some bad sectors"-- but the checking went right over them and the end summary was that "ScanDisk found no problems on C." So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? The errors I'm still getting even after clearing the swapfile (per Noel's instructions) are "not enough memory to run this . . ." (every time I open System Information) and blue screens that shut down OE when I have sound scripts playing in email. And my Me won't make any new start-up disks now--says the A drive is "not ready" although I have no problem copying files over to floppies. Is there anything else I can check/repair/update or is it time to reinstall Windows over itself? Your help is much appreciated! carol "Mart" wrote in message ... "caroloyl" wrote:- DOS is Greek to me, so I have one more question--about setting up Samsung's "Hutil" on a floppy. Here are their instructions: Hutil is the correct utility! - but wait for a moment before downloading and see later instructions instead. What is a bootable "diskette prepared from the internet"? Am I to put the program on and run it from an Me Startup disk? Just create a WinMe Startup (floppy) disk via Control Panel | Add/Remove Programs \ Startup Disk - and follow the screen prompts. Having created the disk, go to the Samsung page which I suggested (see below) and select HUTIL and click on 'Download Program' near the top of the page. Download the Shdiag.exe file as follows:- Choose the 'Save' option and save it to the Startup floppy disk which you have just created. Close down your PC, insert the Startup floppy then power-up your PC, which should now boot from the floppy disk instead of your C: drive. From the menu, select option 4 - Minimal and at the A:\ prompt (which may take a few seconds to appear) type: "shdiag" (no quotes) the press Return. Just follow the screen prompts as shown on the various Samsung pages. I cannot help you any further as I do not have a Samsung HDD and so the utility will not work any further than the opening screen shot. It is designed only to work with a PC which has a Samsung HDD installed. I've read the instructions for using the diagnostic and think I'm OK there. Good, and good luck!! Looks like this could be the answer to a thorough "ScanDisk" that will complete. But be prepared for the worse though g Sorry I'm so ignorant. By no means as ignorant as you may think!! Your help is MUCH appreciated. carol. Lets just hope it works g and I'm sure that Noel, Mike or others will continue with their support if/when necessary. Mart "Mart" wrote in message ... Samsung FAQ's/Knowledge Base. - Where Can I Obtain A Free Hard Drive Diagnostic Utility? http://erms.samsungusa.com/customer/...?PG_ID=1&AT_ID =5539&PROD_SUB_ID=26&PROD_ID=-1 HTH and good luck Mart |
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Mart - "not enough free memory to run this program"
Hi Noel
I downloaded Samsung's "Hutil" (their program specific to my drive), unzipped, then copied it to one of my three Me startup disks (Me refused to make a fresh one) then ran the program from DOS three times. The disk passed all tests up to the "read surface scan" then the program stalled out. Because none of the surface scans would finish so I could get a report, I wrote down the errors it found. I have no idea why the first try found an extra error, but the other numbers are consistent: 1--Locked up at 14.252% Errors found we LBA 702132 LBA 703098 LBA 3296270 LBA 3297237 2--Locked up at 27.769% Errors found we LBA 703098 LBA 3296270 LBA 3297237 3--Locked up at 6.084% Errors found we LBA 703098 LBA 3296270 LBA 3297237 On their application form, I explained to Samsung that their test had failed to complete and gave them the list of errors. I received the necessary authorization--which is good for a month--this morning. When I used the DOS thorough ScanDisk the other day, two blocks marked "bad" (ones that contained "some bad sectors") were in the top row of the graph display-- separated, but very near the beginning. There were no other bad blocks and the sum of bad sectors (98 KB) has not increased since November 16th. How is it if those blocks were marked bad, the surface ScanDisk reported no problems were found??? I need to be absolutely sure that the disk's surface is actually damaged--if Samsung only finds corrupt data they will definitely demand ransom! Is it possible that a file corruption could cause physical damage to a disk? Is there anything at all else I could try to investigate this issue? I'm sure not looking forward to any part of this surgery :-( Much thanks for your help. carol "Noel Paton" wrote in message ... Have you run Samsung's disk test utility? - it's unlikely they'll RMA the disk without the results of that..... http://www.samsung.com/Products/Hard...ies/shdiag.htm -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Guys Seems I've got me a "her-story" going here in the Me newsgroup :-( I do have an 80 GB external Maxtor I had to reformat just under its warranty wire (a while back: file system got corrupted during a lock-up--been fine ever since). But the most recent Maxtor snafu was a 2-year-old 20 GB C drive that failed last February. I had it replaced with a new 80 GB Samsung and another identical Samsung installed in the D slot, pushing my tiny old backup D drive (a 4-year-old 8 GB Maxtor) into the E position. Both D and E are fine at this moment--or so ScanDisk says. At that time, amongst other things, I also had an inadequate onboard video card replaced with a new motherboard and stand-alone video card--and that new was the mobo that failed in July. The tech didn't put a chassis exhaust fan into the new box and never mentioned any need for an air-conditioned environment. I knew there was a fan in it because I could hear one running--but only discovered it was a small cooling fan on top of the processor when, after my problems began, the guy told me the computer could be overheating and to remove the side of the box to blow air over the works. No other computer I've had, including the one replaced in February, failed from overheating. All were run in this same low-tech house (no air-conditioning or central heat even) and had two fans with one venting the cabinet--I know 'cause I took them all apart last summer. I still can't comprehend the omission--for a few measly bucks I'd have been spared eight weeks of grief and the price of a another new motherboard. Question: If the overheating is related to the bad sectors on the new C drive, why haven't the other two drives been similarly affected? I read at Samsung that hard drive surface damage was commonly caused by rough handling--like dropping--and that they'd developed some complicated method of cushioning their drives to prevent physical injury. I have not dropped or handled anything roughly; and when the tower left the house for fans and another motherboard in August, it went down the road packed in its original thick corrugated-cardboard box with its molded Styrofoam bracing in place. I Googled "bad clusters" and got a number of forum Q & A's in the results. I found some folks choosing to live with a few, even partitioning them off--and others immediately replacing the affected drive. One reply said: "Bad clusters represent errors in a file system. They may be soft errors, for example where power failed or the OS crashed during a write to disk. It could be where there are some bad bits on RAM that was used to hold data on the way to the filesystem. It may be that the computer has problems with its power circuitry, either in the power supply or in the power distribution circuits, filters, regulators and so on on the motherboard. Or the underlying problem may be failed sectors on the disk." So I've really been hoping the problem was corrupt data because something definitely got screwed with the "stationery-newsgroup streaming-sound preview maxed-out-TIF OE lockup" fiasco that happened the night before ScanDisk Thorough suddenly popped in at bootup. There were no bad sectors before that and OE had always played sound scripts without making blue screens. I also read a number of Microsoft Knowledge Base articles starting with http://support.microsoft.com/kb/q127055 --but didn't apply any but the ScanDisking-from-DOS info I found. I went to a lot of trouble getting a thorough ScanDisk report so I'm especially not understanding why I was urged to do a 13-hour surface check if the results were ignorable. As the drive is only 10 months into its three-year warranty and my hopes have been dashed, I requested a Samsung return-authorization today. I've been keeping double backups of gigabytes of data I don't care to lose on both the new D drive and external Maxtor, and am prepared to bite the bullet. Thanks for the advice. calamity carol "Mart" wrote in message ... Carol wrote:- So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? err.. no - it means 'bad sectors'!! Noel wrote:- If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. Noel, I'm (almost) with you on this one - especially with Carol's history on this issue (back a couple of months or so). I think there was also some mention of problems with a Maxtor HDD back in June, so not quite sure where Samsung drives fit on the time-line. Ah! - the Maxtor was an external USB device, almost out of warranty. So are the Samsung drives 'brand new', 'second-hand' replacements or the 'originals' and just plain old 'knackered'? My guess being the latter g However, I also recall a 'cooked motherboard' (albeit now replaced) somewhere in the jigsaw and wonder if there *may* be a connection. Carol, if you were thinking of throwing some hard earned cash at this machine (I know new HDD's aren't that expensive), it maybe worth considering throwing it at a new XP box instead. Remember, WinMe's life-span has almost expired too g Mart "Noel Paton" wrote in message ... If Scandisk is showing Bad Sectors in a scan, it's a very definite sign that the disk is about to die (or at least cannot be expected to live). Back up your data NOW - and get a new disk. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... Hi Mart I ran Samsung's proggy on C and it showed four errors before it stopped checking with only 6% of the drive done. I ran it three times in all, once getting as far as 27% before it stopped dead in its tracks (arrow keys or "exit" didn't work so I "reset"). I ran the utility on D also (which is a twin Samsung with no problems) to see if it would complete that one. It found no errors and went much further--but locked up at 89%. So I telephoned Samsung who promises service 24/7, and after a long wait got transferred to their tech department--which was closed :'( I then visited the ScanDefrag site and clicked a link there to an MS page discussing what to do when ScanDisk won't complete. I'd already tried turning off the Quick Launch and running programs, as well as Safe Mode--so used the last resort mentioned, DOS--which took thirteen hours but actually finished! :-))) When its surface scan first started up it showed two areas where there were "some bad sectors"-- but the checking went right over them and the end summary was that "ScanDisk found no problems on C." So this means those bad sectors are probably corrupted bits of programs?--possibly Windows ? The errors I'm still getting even after clearing the swapfile (per Noel's instructions) are "not enough memory to run this . . ." (every time I open System Information) and blue screens that shut down OE when I have sound scripts playing in email. And my Me won't make any new start-up disks now--says the A drive is "not ready" although I have no problem copying files over to floppies. Is there anything else I can check/repair/update or is it time to reinstall Windows over itself? Your help is much appreciated! carol "Mart" wrote in message ... "caroloyl" wrote:- DOS is Greek to me, so I have one more question--about setting up Samsung's "Hutil" on a floppy. Here are their instructions: Hutil is the correct utility! - but wait for a moment before downloading and see later instructions instead. What is a bootable "diskette prepared from the internet"? Am I to put the program on and run it from an Me Startup disk? Just create a WinMe Startup (floppy) disk via Control Panel | Add/Remove Programs \ Startup Disk - and follow the screen prompts. Having created the disk, go to the Samsung page which I suggested (see below) and select HUTIL and click on 'Download Program' near the top of the page. Download the Shdiag.exe file as follows:- Choose the 'Save' option and save it to the Startup floppy disk which you have just created. Close down your PC, insert the Startup floppy then power-up your PC, which should now boot from the floppy disk instead of your C: drive. From the menu, select option 4 - Minimal and at the A:\ prompt (which may take a few seconds to appear) type: "shdiag" (no quotes) the press Return. Just follow the screen prompts as shown on the various Samsung pages. I cannot help you any further as I do not have a Samsung HDD and so the utility will not work any further than the opening screen shot. It is designed only to work with a PC which has a Samsung HDD installed. I've read the instructions for using the diagnostic and think I'm OK there. Good, and good luck!! Looks like this could be the answer to a thorough "ScanDisk" that will complete. But be prepared for the worse though g Sorry I'm so ignorant. By no means as ignorant as you may think!! Your help is MUCH appreciated. carol. Lets just hope it works g and I'm sure that Noel, Mike or others will continue with their support if/when necessary. Mart "Mart" wrote in message ... Samsung FAQ's/Knowledge Base. - Where Can I Obtain A Free Hard Drive Diagnostic Utility? http://erms.samsungusa.com/customer/...?PG_ID=1&AT_ID =5539&PROD_SUB_ID=26&PROD_ID=-1 HTH and good luck Mart |
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Mart - "not enough free memory to run this program"
The fact that the utility would not complete is almost certainly sufficient
evidence that there are physical problems with the HD. WRT the repeated use of Scandisk not finding errors. this is quite normal - as it ignores blocks already marked as Bad. The fact that the bad blocks are at the beginning of the drive makes me worry even more about its longevity - this could, if/when it starts extending, start eating into you FAT tables and MBR and make the whole drive unreadable except to recovery experts. Back up your data NOW - if you really want to try to fix the drive yourself, you could then try a low-level format and see if that brings back the bad sectors (it WILL erase all data on the whole drive, and you will then need to fdisk/format again), and then after that, run the utility again to see what it says this time. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "caroloyl" wrote in message ... When I used the DOS thorough ScanDisk the other day, two blocks marked "bad" (ones that contained "some bad sectors") were in the top row of the graph display-- separated, but very near the beginning. There were no other bad blocks and the sum of bad sectors (98 KB) has not increased since November 16th. How is it if those blocks were marked bad, the surface ScanDisk reported no problems were found??? |
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Mart - "not enough free memory to run this program"
Noel wrote:-
The fact that the utility would not complete is almost certainly sufficient evidence that there are physical problems with the HD. ... etc., etc., .. I totally concur with your comments, Noel. For whatever cause - heat, mechanical, surface, etc., - Carol has a (terminally) 'sick disk' Mart |
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Mart - "not enough free memory to run this program"
Thanks for the reassurance guys--I needed that . . . and for your time
assessing this matter. I'm sure hoping this will be the end of the line for my string of problems--and I'm consoled to find once again Millennium is not to blame. carol "Mart" wrote in message ... Noel wrote:- The fact that the utility would not complete is almost certainly sufficient evidence that there are physical problems with the HD. ... etc., etc., .. I totally concur with your comments, Noel. For whatever cause - heat, mechanical, surface, etc., - Carol has a (terminally) 'sick disk' Mart |
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