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#41
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New PC, ME with old BIOS
Mike M wrote:
As of now, I am unable to remove 4 IDE drive controllers from the Dev. Manager. Don't worry leave these. I will read your further instructions as to what to do in Registry, in more detail. I don't mind going there, but I have to understand what to change once I'm there. My earlier post went into precise detail. I have nothing to add. gives no other option. My CD drive is not shown as an option, so until we 'reinstall' that drive, If you are looking Safe Mode then this is perfectly normal. This being one of the reasons it's called Safe Mode. in Safe Mode, it tells me to Restart, and I click to restart, and it always hangs there, in MSGRV52(Not Responding), Oh dear, you have some hardware that is hanging Dev.Man on the reboot. (BTW msgsrv32 not 52). Msgsrv32 is waiting for a reply from some none functioning component. Msgsrv32 is simply the messenger, the problem nearly always lies elsewhere and that's your hardware which is why it is ESSENTIAL to have NOTHING connected other than the bare minimum (which has been said before). Strip the box back so that al that is connected to the motherboard is your hard drive, video card (possibly built-in), keyboard and mouse. Then try again. Once you have Win Me booting in Normal Mode to the desktop you can start adding back bits. See MS KB Q138708 - "Function of the Windows 32-Bit Message Server" (http://support.microsoft.com/?kbid=138708). Mike, you've been very patient and logical and specific. I had it stripped so that there was nothing I added to the OEM machine, and nothing was connected other than the bare-bones essentials... KB, Mouse, monitor, and whatever video card HP supplied inside the enclosure, which obviously I cannot remove. As I said, I followed your instructions, and Registry points to the right file....on the C-drive....and presumably it's been there since 1998 except that it must be there in name only, empty, or corrupted. I just cannot boot to Normal Mode. I'm going to try an entirely different approach. I have another drive which I will try to wipe clean and install Win 98 on, and then upgrade to ME. Maybe that will boot to Normal Mode, and whether it does or not, it may shed light on this set of happenings. Have a good day, and I fear that you'll be hearing from me again. |
#42
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New PC, ME with old BIOS
Bill, let's just recap.
You say, that you've stripped all external hardware down to the essential minimum (keyboard, mouse and monitor) - and cleared as much as you can in Dev.Man to all that it won't allow you to remove (IDE drive controllers etc.) in Safe Mode. Now as understand it, WinMe hangs again during the next Normal Mode startup. OK. Now have another look in Dev.Man (in Safe Mode again, as it's the only way in) and like before, report any/all errors, conflicts and multiple entries. It's remains an iterative process until you identify and 'Remove' the offending hardware. Now what really bothers me is that you mentioned " I have not yet pulled the USB connectors for webcam, and of course I can't pull the monitor USB plug." Well, pull the webcam of course - BUT USB Monitor?? What's all this about? USB is not VGA. Hmm.. Maybe I'm missing something here. I don't know anything about USB monitors, but I'm pretty certain that you'd need a special driver package to get that to work in WinMe in Normal Mode. In fact I didn't even know there was (seemingly) a generic USB driver for Safe Mode I was never aware of any USB video drivers included in the WinMe package. Anything come with the monitor? What does Dev.Man say regarding Display Adaptors and/or Monitors? However, you did start the original thread with the Subject "New PC, ME with old BIOS" which I couldn't really make sense of g I can only therefore conclude that the motherboard supports USB video. Are you sure that it is WinMe compatible? What was the original OS on this new PC? And - if you want to answer - why did you remove the original HDD? Mart "William B. Lurie" wrote in message ... Mike M wrote: As of now, I am unable to remove 4 IDE drive controllers from the Dev. Manager. Don't worry leave these. I will read your further instructions as to what to do in Registry, in more detail. I don't mind going there, but I have to understand what to change once I'm there. My earlier post went into precise detail. I have nothing to add. gives no other option. My CD drive is not shown as an option, so until we 'reinstall' that drive, If you are looking Safe Mode then this is perfectly normal. This being one of the reasons it's called Safe Mode. in Safe Mode, it tells me to Restart, and I click to restart, and it always hangs there, in MSGRV52(Not Responding), Oh dear, you have some hardware that is hanging Dev.Man on the reboot. (BTW msgsrv32 not 52). Msgsrv32 is waiting for a reply from some none functioning component. Msgsrv32 is simply the messenger, the problem nearly always lies elsewhere and that's your hardware which is why it is ESSENTIAL to have NOTHING connected other than the bare minimum (which has been said before). Strip the box back so that al that is connected to the motherboard is your hard drive, video card (possibly built-in), keyboard and mouse. Then try again. Once you have Win Me booting in Normal Mode to the desktop you can start adding back bits. See MS KB Q138708 - "Function of the Windows 32-Bit Message Server" (http://support.microsoft.com/?kbid=138708). Mike, you've been very patient and logical and specific. I had it stripped so that there was nothing I added to the OEM machine, and nothing was connected other than the bare-bones essentials... KB, Mouse, monitor, and whatever video card HP supplied inside the enclosure, which obviously I cannot remove. As I said, I followed your instructions, and Registry points to the right file....on the C-drive....and presumably it's been there since 1998 except that it must be there in name only, empty, or corrupted. I just cannot boot to Normal Mode. I'm going to try an entirely different approach. I have another drive which I will try to wipe clean and install Win 98 on, and then upgrade to ME. Maybe that will boot to Normal Mode, and whether it does or not, it may shed light on this set of happenings. Have a good day, and I fear that you'll be hearing from me again. |
#44
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New PC, ME with old BIOS
Mart, thanks for coming back in.
First let me jump down to the USB question. That was a memory slip; the monitor is on its own big multi-connector cable. I've graduated to where my latest attempts have been with *NO* USB cables connected. Consider it as having only the essential cabling; I even unplugged the Ethernet connector. In Safe Mode, there are no errors and no conflicts. There are 4 entries for IDE controllers which I am unable to delete, and Mike says not to fret. I didn't answer your query about display adapters and monitors because I think it was prompted by my incorrect association of USB with the monitor. The new PC came with one HDD, containing XP/Home in one partition, and HP's own maintenance and repair software in its "D" partition. I have never removed either of those partitions (nor would I). The way I run or attempt to run WinME is to interrupt the boot process and boot to the Slave drive (which is left over from my erstwhile PC). If you read Mike's posts, you'll see that, in shutting down ME, now, I always get an error window about MSGSRV32 where it hangs. And in attempting to boot it always complains about 5 files that it can't find, that should be in C:\Windows\Options\CABS. Mike had me check Registry to verify that that is where it's directed, and I verified that. I'm pretty well convinced that HP has somehow made it impossible to use the OS on the old HDD even though it boots every time in Safe Mode. I'm about to consider taking another HDD and install Win98 clean on it, from Microsoft's own installation CD, and then upgrade it to ME with my ME-upgrade CD. I can copy back from the questionable HDD those files that I have on it. I don't like giving up on what you and Mike and I have spent so much time on, but maybe it *is* time to move on to "Plan B". Mart wrote: Bill, let's just recap. You say, that you've stripped all external hardware down to the essential minimum (keyboard, mouse and monitor) - and cleared as much as you can in Dev.Man to all that it won't allow you to remove (IDE drive controllers etc.) in Safe Mode. Now as understand it, WinMe hangs again during the next Normal Mode startup. OK. Now have another look in Dev.Man (in Safe Mode again, as it's the only way in) and like before, report any/all errors, conflicts and multiple entries. It's remains an iterative process until you identify and 'Remove' the offending hardware. Now what really bothers me is that you mentioned " I have not yet pulled the USB connectors for webcam, and of course I can't pull the monitor USB plug." Well, pull the webcam of course - BUT USB Monitor?? What's all this about? USB is not VGA. Hmm.. Maybe I'm missing something here. I don't know anything about USB monitors, but I'm pretty certain that you'd need a special driver package to get that to work in WinMe in Normal Mode. In fact I didn't even know there was (seemingly) a generic USB driver for Safe Mode I was never aware of any USB video drivers included in the WinMe package. Anything come with the monitor? What does Dev.Man say regarding Display Adaptors and/or Monitors? However, you did start the original thread with the Subject "New PC, ME with old BIOS" which I couldn't really make sense of g I can only therefore conclude that the motherboard supports USB video. Are you sure that it is WinMe compatible? What was the original OS on this new PC? And - if you want to answer - why did you remove the original HDD? Mart "William B. Lurie" wrote in message ... Mike M wrote: As of now, I am unable to remove 4 IDE drive controllers from the Dev. Manager. Don't worry leave these. I will read your further instructions as to what to do in Registry, in more detail. I don't mind going there, but I have to understand what to change once I'm there. My earlier post went into precise detail. I have nothing to add. gives no other option. My CD drive is not shown as an option, so until we 'reinstall' that drive, If you are looking Safe Mode then this is perfectly normal. This being one of the reasons it's called Safe Mode. in Safe Mode, it tells me to Restart, and I click to restart, and it always hangs there, in MSGRV52(Not Responding), Oh dear, you have some hardware that is hanging Dev.Man on the reboot. (BTW msgsrv32 not 52). Msgsrv32 is waiting for a reply from some none functioning component. Msgsrv32 is simply the messenger, the problem nearly always lies elsewhere and that's your hardware which is why it is ESSENTIAL to have NOTHING connected other than the bare minimum (which has been said before). Strip the box back so that al that is connected to the motherboard is your hard drive, video card (possibly built-in), keyboard and mouse. Then try again. Once you have Win Me booting in Normal Mode to the desktop you can start adding back bits. See MS KB Q138708 - "Function of the Windows 32-Bit Message Server" (http://support.microsoft.com/?kbid=138708). Mike, you've been very patient and logical and specific. I had it stripped so that there was nothing I added to the OEM machine, and nothing was connected other than the bare-bones essentials... KB, Mouse, monitor, and whatever video card HP supplied inside the enclosure, which obviously I cannot remove. As I said, I followed your instructions, and Registry points to the right file....on the C-drive....and presumably it's been there since 1998 except that it must be there in name only, empty, or corrupted. I just cannot boot to Normal Mode. I'm going to try an entirely different approach. I have another drive which I will try to wipe clean and install Win 98 on, and then upgrade to ME. Maybe that will boot to Normal Mode, and whether it does or not, it may shed light on this set of happenings. Have a good day, and I fear that you'll be hearing from me again. |
#45
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New PC, ME with old BIOS
First of all, note Mikes reply (timed at 12:32 BST today) regarding the much
simpler method of a clean install of WinMe - should you need to go down that route. But I don't think we've completely exhausted 'Plan A' - YET!! So I'll address the next items in-line :- Mart, thanks for coming back in. First let me jump down to the USB question. That was a memory slip; the monitor is on its own big multi-connector cable. Phew! - thank goodness for that g I've graduated to where my latest attempts have been with *NO* USB cables connected. Consider it as having only the essential cabling; I even unplugged the Ethernet connector. Indeed, ALL items *MUST* be disconnected. In Safe Mode, there are no errors and no conflicts. There are 4 entries for IDE controllers which I am unable to delete, and Mike says not to fret. Mike's quite correct and on hindsight, perhaps we should have warned you earlier. I didn't answer your query about display adapters and monitors because I think it was prompted by my incorrect association of USB with the monitor. Fair enough. The new PC came with one HDD, containing XP/Home in one partition, and HP's own maintenance and repair software in its "D" partition. I have never removed either of those partitions (nor would I). The way I run or attempt to run WinME is to interrupt the boot process and boot to the Slave drive (which is left over from my erstwhile PC). OK, thanks for that info. For now - assuming it has been physically removed and your WinMe HDD is the only one fitted, it won't be causing any issues. If you read Mike's posts, you'll see that, in shutting down ME, now, I always get an error window about MSGSRV32 where it hangs. OK, for the moment, that's to be expected and probably not too relevant. And in attempting to boot it always complains about 5 files that it can't find, that should be in C:\Windows\Options\CABS. Exactly what files can't it find? Please list all five. Mike had me check Registry to verify that that is where it's directed, and I verified that. It's not the Registry but rather the 'Path' which we are considering here. You need to search (in Safe Mode) for " *.CABS " and (hopefully) find a Folder containing about 20 or so .CAB files (e.g. WIN_15.CAB). Assuming those files can be found, we are (or should be) still in business. However, if you can't find them, then you are up the creek .. as Mike explained earlier and it is definately over to 'Plan B' (but do remember Mikes tip, no need to install 98) I'm pretty well convinced that HP has somehow made it impossible to use the OS on the old HDD even though it boots every time in Safe Mode. I'm about to consider taking another HDD and install Win98 clean on it, from Microsoft's own installation CD, and then upgrade it to ME with my ME-upgrade CD. I can copy back from the questionable HDD those files that I have on it. I don't like giving up on what you and Mike and I have spent so much time on, but maybe it *is* time to move on to "Plan B". See my previous paragraph. Mart snipped |
#46
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New PC, ME with old BIOS
It wants to install hidclass.sys hidpause.sys
hidvkc.sys mouse.drv msmon.vxd In which case I feel there is something very wrong. You have said elsewhere that the registry is pointing to the correct folder containing the Win Me cab set so these files should be automatically being extracted without your seeing any error message. hidclass.sys this is in PRECOPY1.CAB mouse.drv this is BASE2.CAB hidpause.sys Not part of Win Me - hidparse.sys perhaps? If so in BASE2.CAB hidvkc.sys Not part of Win Me - hidvkd.sys perhaps? If so in BASE2.CAB msmon.vxd Not part of Win Me - msmouse.vxd perhaps? If so in BASE2.CAB If however hidpause,sys, hidvkc.sys and msmon.vxd are correct then Win Me is attempting to install a third party driver. -- Mike Maltby William B. Lurie wrote: Latest progress: I've gone around 3 times now, and each time I remove more. I have not yet pulled the USB connectors for webcam, and of course I can't pull the monitor USB plug. On next pass I'll pull the webcam (it isn't easy to identify and get at). And also the Ethernet connection, which I do not intend to use with this ME system. But for now, maybe you'd care to advise about the self- installation of 5 files that it can't find, and I can't supply. It wants to install hidclass.sys hidpause.sys hidvkc.sys mouse.drv msmon.vxd from C:\windows\options\cabs and it doesn't find them, and I can't supply them because, even when I manage to boot to Safe Mode, it doesn't see my CD drive, so I can't lead it to the CD. That in itself requires some advice....... |
#47
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New PC, ME with old BIOS
Oops! .. I somehow missed the last paragraph of Bills post regarding these
missing files. Mart PS. Mike please see the email I sent direct regarding clean install from a HDD "Mike M" wrote in message ... It wants to install hidclass.sys hidpause.sys hidvkc.sys mouse.drv msmon.vxd In which case I feel there is something very wrong. You have said elsewhere that the registry is pointing to the correct folder containing the Win Me cab set so these files should be automatically being extracted without your seeing any error message. hidclass.sys this is in PRECOPY1.CAB mouse.drv this is BASE2.CAB hidpause.sys Not part of Win Me - hidparse.sys perhaps? If so in BASE2.CAB hidvkc.sys Not part of Win Me - hidvkd.sys perhaps? If so in BASE2.CAB msmon.vxd Not part of Win Me - msmouse.vxd perhaps? If so in BASE2.CAB If however hidpause,sys, hidvkc.sys and msmon.vxd are correct then Win Me is attempting to install a third party driver. -- Mike Maltby William B. Lurie wrote: Latest progress: I've gone around 3 times now, and each time I remove more. I have not yet pulled the USB connectors for webcam, and of course I can't pull the monitor USB plug. On next pass I'll pull the webcam (it isn't easy to identify and get at). And also the Ethernet connection, which I do not intend to use with this ME system. But for now, maybe you'd care to advise about the self- installation of 5 files that it can't find, and I can't supply. It wants to install hidclass.sys hidpause.sys hidvkc.sys mouse.drv msmon.vxd from C:\windows\options\cabs and it doesn't find them, and I can't supply them because, even when I manage to boot to Safe Mode, it doesn't see my CD drive, so I can't lead it to the CD. That in itself requires some advice....... |
#48
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New PC, ME with old BIOS
Mart wrote:
Oops! .. I somehow missed the last paragraph of Bills post regarding these missing files. Mart PS. Mike please see the email I sent direct regarding clean install from a HDD Mart, To which I have replied. I've now got problems of my own with one of my boxes suddenly deciding to spontaneously reboot. This has now happened three times in the last few days and I have a dreadful feeling that its hard disk related. One thing it isn't is overheating! (see e-mail). g -- Mike |
#49
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New PC, ME with old BIOS
Hi Bill,
With further reference to your 5 missing files (which I'd only just spotted - sorry!), I've just been in contact with Mike and concluded that :- depending on how you set-up your original WinMe on the 'old' HDD (can't remember if you said you [over] installed it [a MS or OEM version?] onto an existing OEM [HP?] version of Win98) then the Folder (CABS or Install) MAY NOT EXIST - or be in a completely different location! From a very recent Clean installation I've just done of (MS not OEM) WinMe, where the installation files were copied to the HDD before actually installing WinMe from the HDD itself (The CD-ROM was 'faulty') I have found that WinMe doesn't copy the complete set of installation files to the CABS or Install folder at all, as it would if was installed from the CD. Always said that you learn something new every day on these WinMe NG's!! Is your WinMe CD an MS or OEM version? I take it your 98 CD is OEM. If WinMe CD is MS, and your 98 is a 'special' (compressed) OEM version, then WinMe might not accept the OEM CD as a proof of authenticity and therefore you may have to go down the Plan B (version A) route, i.e. fresh install 98 then attempt the WinMe update. Far too many variables keep creeping in to this 'simple issue' g Mart "Mart" wrote in message ... First of all, note Mikes reply (timed at 12:32 BST today) regarding the much simpler method of a clean install of WinMe - should you need to go down that route. But I don't think we've completely exhausted 'Plan A' - YET!! So I'll address the next items in-line :- Mart, thanks for coming back in. First let me jump down to the USB question. That was a memory slip; the monitor is on its own big multi-connector cable. Phew! - thank goodness for that g I've graduated to where my latest attempts have been with *NO* USB cables connected. Consider it as having only the essential cabling; I even unplugged the Ethernet connector. Indeed, ALL items *MUST* be disconnected. In Safe Mode, there are no errors and no conflicts. There are 4 entries for IDE controllers which I am unable to delete, and Mike says not to fret. Mike's quite correct and on hindsight, perhaps we should have warned you earlier. I didn't answer your query about display adapters and monitors because I think it was prompted by my incorrect association of USB with the monitor. Fair enough. The new PC came with one HDD, containing XP/Home in one partition, and HP's own maintenance and repair software in its "D" partition. I have never removed either of those partitions (nor would I). The way I run or attempt to run WinME is to interrupt the boot process and boot to the Slave drive (which is left over from my erstwhile PC). OK, thanks for that info. For now - assuming it has been physically removed and your WinMe HDD is the only one fitted, it won't be causing any issues. If you read Mike's posts, you'll see that, in shutting down ME, now, I always get an error window about MSGSRV32 where it hangs. OK, for the moment, that's to be expected and probably not too relevant. And in attempting to boot it always complains about 5 files that it can't find, that should be in C:\Windows\Options\CABS. Exactly what files can't it find? Please list all five. Mike had me check Registry to verify that that is where it's directed, and I verified that. It's not the Registry but rather the 'Path' which we are considering here. You need to search (in Safe Mode) for " *.CABS " and (hopefully) find a Folder containing about 20 or so .CAB files (e.g. WIN_15.CAB). Assuming those files can be found, we are (or should be) still in business. However, if you can't find them, then you are up the creek .. as Mike explained earlier and it is definately over to 'Plan B' (but do remember Mikes tip, no need to install 98) I'm pretty well convinced that HP has somehow made it impossible to use the OS on the old HDD even though it boots every time in Safe Mode. I'm about to consider taking another HDD and install Win98 clean on it, from Microsoft's own installation CD, and then upgrade it to ME with my ME-upgrade CD. I can copy back from the questionable HDD those files that I have on it. I don't like giving up on what you and Mike and I have spent so much time on, but maybe it *is* time to move on to "Plan B". See my previous paragraph. Mart snipped |
#50
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New PC, ME with old BIOS
Mike wrote :-
... One thing it isn't is overheating! (see e-mail). g Not surprised when you added :- I woke this morning to see snow flakes 5cm (2") across! Environmentally friendly, 'green' cooling? - but not inside the house, I hope bg Mart "Mike M" wrote in message ... Mart wrote: Oops! .. I somehow missed the last paragraph of Bills post regarding these missing files. Mart PS. Mike please see the email I sent direct regarding clean install from a HDD Mart, To which I have replied. I've now got problems of my own with one of my boxes suddenly deciding to spontaneously reboot. This has now happened three times in the last few days and I have a dreadful feeling that its hard disk related. One thing it isn't is overheating! (see e-mail). g -- Mike |
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