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#1
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Incomplete Boot
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#2
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Incomplete Boot
Dell-supplied OS disks are usually (IIRC) BIOS-locked - and replacing the
MOBO will almost certainly mean that you need to reinstall the OS. If the OS disk doesn't agree with the BIOS description, then there's a good chance that your only option will be to reinstall with a new copy of XP, rather than the one that you've already paid for. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#3
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Incomplete Boot
An incomplete boot does not necessarily mean that the mobo is shot. I
recently worked on a Dell with XP that would not boot and once I got the 200+ spyware entries and the 37 Trojans removed, it booted quite nicely. Hard to tell what your problem is with no details. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#4
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Incomplete Boot
Anything regarding installing an XP OS on another motherboard regarding
licensing issues is always replied with many replies at the windowsxp.general newsgroup. You will get a suitable replies there, and a longwinded discussion resulting. Irregardless of a bios block, if the bios is identical and the mobo the same make/model etc., there is no need to do anything but install the motherboard. Since this is not the case, you have to provide information regarding the XP installation CD type. Dell restore CD, Dell specific OEM, generic OEM, or retail for more specific information. Old mobo vs. new mobo differences including chipsets is also needed in some cases. You might try asking Dell as well. If you're doing this as an owner upgrade, the owner is responsible for acquiring the XP OS license for the revised PC in regards to a former OEM PC. This included with the XP install CD. This requires the retail or generic OEM version of XP (much cheaper). A repair install is not suggested for motherboard (different) swaps by my own experiences. -- Jonny "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#5
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Incomplete Boot
"Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. snip Hardly a reason to replace the mobo... you have a number of options. If you can get to safe mode... you can run virus check and a spyware check. You can also run system restore |
#6
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Incomplete Boot
Thanks for the straightforward answer Noel.
HAGD, DTV "Noel Paton" wrote in message ... Dell-supplied OS disks are usually (IIRC) BIOS-locked - and replacing the MOBO will almost certainly mean that you need to reinstall the OS. If the OS disk doesn't agree with the BIOS description, then there's a good chance that your only option will be to reinstall with a new copy of XP, rather than the one that you've already paid for. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#7
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Incomplete Boot
Ron,
I'm including the original post he " I'm working on an XP Home Dell. I can get into the BIOS but I can't save settings. "Esc" doesn't work. I have to hard reset to get out of the BIOS. I can't get to the desktop. I get the wallpaper but not to the Icons and no start button or taskbar or tray. When I hard reset and hold F8, just before I get the boot menu screen it hangs and gives "keyboard error". So I can't get to go back to the last known good configuration. It is PS/2. I changed keyboards. Another PS/2...same deal. I haven't tried a USB keyboard. Is the PS/2 port dead? Or the whole board? In the BIOS I read the event log...keyboard error numerous times. I have seen Dells lose ports before and not the whole board. For example: The onboard NIC went south and I had to drop in a PCI NIC (different box). It doesn't sound like the HDD. Anyone? Sorry about the "no details". DTV "Ron Badour" wrote in message ... An incomplete boot does not necessarily mean that the mobo is shot. I recently worked on a Dell with XP that would not boot and once I got the 200+ spyware entries and the 37 Trojans removed, it booted quite nicely. Hard to tell what your problem is with no details. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#8
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Incomplete Boot
Jonny,
Thanks for the NG suggestion. I don't hang out at XP groups so I'm not in the know. It's a friends puter' that I'm helping with but I see I'm about to get in deep. Thanks for your advise. I think the call to Dell would go along way. A replacement board might not be as outragiously expensive as I envision it to be. Who knows, maybe they would warranty it. The box is 02' DTV "Jonny" wrote in message ... Anything regarding installing an XP OS on another motherboard regarding licensing issues is always replied with many replies at the windowsxp.general newsgroup. You will get a suitable replies there, and a longwinded discussion resulting. Irregardless of a bios block, if the bios is identical and the mobo the same make/model etc., there is no need to do anything but install the motherboard. Since this is not the case, you have to provide information regarding the XP installation CD type. Dell restore CD, Dell specific OEM, generic OEM, or retail for more specific information. Old mobo vs. new mobo differences including chipsets is also needed in some cases. You might try asking Dell as well. If you're doing this as an owner upgrade, the owner is responsible for acquiring the XP OS license for the revised PC in regards to a former OEM PC. This included with the XP install CD. This requires the retail or generic OEM version of XP (much cheaper). A repair install is not suggested for motherboard (different) swaps by my own experiences. -- Jonny "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
#9
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Incomplete Boot
I can't boot to anything except the BIOS...and then I can't save settings.
DTV "philo" wrote in message ... "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. snip Hardly a reason to replace the mobo... you have a number of options. If you can get to safe mode... you can run virus check and a spyware check. You can also run system restore |
#10
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Incomplete Boot
I believe that you save the BIOS settings using F10 with that PC--take a
look at the navigation instructions in the BIOS. If I recall correctly, there is information on the Dell web site about keyboard errors. Instead of pressing F8, rapidly tap it and see if that makes a difference. Regarding your comment in another post about it being a warranty item, I doubt it. Dells generally came with a 1 year warranty about the time that machine was bought and an optional four year warranty would have been pretty expensive. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Satellite Man" wrote in message ... Ron, I'm including the original post he " I'm working on an XP Home Dell. I can get into the BIOS but I can't save settings. "Esc" doesn't work. I have to hard reset to get out of the BIOS. I can't get to the desktop. I get the wallpaper but not to the Icons and no start button or taskbar or tray. When I hard reset and hold F8, just before I get the boot menu screen it hangs and gives "keyboard error". So I can't get to go back to the last known good configuration. It is PS/2. I changed keyboards. Another PS/2...same deal. I haven't tried a USB keyboard. Is the PS/2 port dead? Or the whole board? In the BIOS I read the event log...keyboard error numerous times. I have seen Dells lose ports before and not the whole board. For example: The onboard NIC went south and I had to drop in a PCI NIC (different box). It doesn't sound like the HDD. Anyone? Sorry about the "no details". DTV "Ron Badour" wrote in message ... An incomplete boot does not necessarily mean that the mobo is shot. I recently worked on a Dell with XP that would not boot and once I got the 200+ spyware entries and the 37 Trojans removed, it booted quite nicely. Hard to tell what your problem is with no details. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Satellite Man" wrote in message ... I've posted to the windowsxpbasics newsgroup with a subject line of Incomplete Boot. The advise regards a possible MOBO replacement. It is a Dell and the reply poster declared that to replace the Dell MOBO a new OS must be requisitioned...unless it is the same Dell MOBO. Can someone explain this situation? I've posted here (against the rules) because I feel more comfortable with the advise and the people giving it here. If you must reply in the original NG then I will check the watched message. Thanks for your assistance. DTV |
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