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wise uninstall "could not open installlog file"
when I go to 'add/remove' to remove adware, it give a dialogue page heading
Wise Uninstall - could not open installlog file. Any idea why I cannot un0install the prog, thanks |
#2
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install routines created using the wise installer create a .log file with
one of several default names (uninstall.log, PROGRAM_NAME.log, setup.log, install.log etc) in one of several default directories, but usually in the same folder as the install. the .log file contains details of files folders and registry keys created, so the uninstaller can find and delete those items. unfortunately(1), .log is also used for other purposes and may get deleted by anti spyware programs. unfortunately(2), some programs that you dont want, dont create the .log file to make removal harder If you are trying to remove AdAware, reinstall it (to recreate the .log) then remove it If you are removing adware, spies etc, then the line unfortunately(2) above applies, so use AdAware to remove the adware, or spybot, or both -- Adaware http://www.lavasoft.de spybot http://security.kolla.de AVG free antivirus http://www.grisoft.com Etrust/Vet/CA.online Antivirus scan http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/ Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/ Catalog of removal tools (2) http://www3.ca.com/securityadvisor/n...aspx?CID=40387 Blocking Unwanted Parasites with a Hosts file http://mvps.org/winhelp2002/hosts.htm links provided as a courtesy, read all instructions on the pages before use Grateful thanks to the authors and webmasters _ "robert" wrote in message ... when I go to 'add/remove' to remove adware, it give a dialogue page heading Wise Uninstall - could not open installlog file. Any idea why I cannot un0install the prog, thanks |
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