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#102
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Dell, Compaq, H-P
-- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Rick T" wrote in message ... glee wrote: Reports from others that had the problem with IE6 and no longer had it with SP1, including computers where I work. The "WE hangs/crashes when deleting large numbers of files" ? What kind of computers are at your work ? thanks Rick |
#103
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"cquirke (MVP Windows shell/user)" wrote in message
... On Sun, 27 Mar 2005 21:35:54 -0500, "Rick Chauvin" glee wrote: This is what I have been wondering about, as all the machines I support (including my own) with Win98SE have IE6 SP1 installed, and I have *never* seen this problem......and I quite often perform the procedures mentioned as being the cause. -- Interesting. Do you: - run with "View As Web Page"? (I don't) No - run with Active Desktop? (I don't) No - show full path in title bar? (I do) Yes - show all files and .ext? (I do) Yes - use multiple HD volumes? (I do) Yes Specifically, I favor large HDs (this PC has a 120G) set up with FAT32 C: around 7.9G, and the rest as an extended with 2G FAT16 D:, large FAT32 E: and 2G FAT16 (or lately, 7.9G FAT32) F: This system has a 20GB and a 10GB physical drives, partitioned into C: through K:. All FAT32 except FAT I: at 2GB. C: and D: are ~2GB (there is a second C: hidden with another OS on it, for dual-boot), E: is 6GB, F: is ~1GB, G: is 2.5GB, H: and J are1.8GB, K: is 7.8GB I hear you and have always respected what you have to say Glen. I just don't have an explanation why you have not seen it? ..and I'm interested. Me2. It's patchy, in fact for a while I never saw it on this PC either. Once it started, it happens quite often if I ever have to delete or shunt a few thousand files around. By that time I recognised it from other "in the field" experiences; it's been going on for some years now. It's come up in newsgroups from time to time, and I always "troll for clue", but no answers until now; the consensus seemed to be "yes, known bug, no /kb article on it, no fix coming". That sounds like a fair assessment at the moment, though not really "fair". So, Chris, you are saying it requires a mass copy or delete of "a few thousand" files to trigger the problem? I don't know that I have done a few thousand at one shot, though I have easily deleted or moved a thousand at once with no problem. Perhaps I should test with a much larger amount of files. Maybe the MVP programmer in charge can get with cquirke since he has the depth of experience to carry out. I will help out where I can. I'd be happy to help too. I've not done any bulk ops since the last patching (this week, I wanted to test the resident new problem patch, but that's working fine here!). If I can figure out which IE 5.5 .CAB contain BrowseUI.dll and BrowseLC.dll, I'd extract those and test the reported fix. Surely if it can be pinned down to 2 .DLLs, we must be close to finding the fix? Bwaaahahahaha!! ;-) You would think! Unfortunately, at this point, I wonder if there is anyone left in the IE6 SP1 development office, besides the mice and the cobwebs. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm |
#104
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Thanks Susan, I'll give that a shot.
"Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]" wrote in message ... The site I'm guessing they offered you is a 'email support site' not a wish list. Here's how this process works... you call, you may have to give them a credit card number, they then determine it's a security patch issue, they refund the money. Call back, specifically say this is an issue with a security patch. I've called in the PSS system many times. Try the It Pro support number: Contact Microsoft PSS on your local regional number US (800) 936-4900 or UK (0870) 60 10 100. Earl wrote: Thanks Gary, This phone number posted by you and Jerry is the generic "catch-all" number for support. And then I get a non-English speaking person on my first trip into the voice-jail.... then he routes me into a phone call where someone wants to "help me fix something" ... then when I'm not a "Premier" customer, they want me to go to the Microsoft website and put this issue into a "wish list"... Give me a break, if Microsoft wants to get serious about fixing this, they need a dedicated number, because I am not going to jack around with all the b.s. "Gary S. Terhune" wrote in message ... I'll resist commenting on your report (not because I discount it, but because additional comment isn't required, s.) ...Except to say that, no, MS does not normally monitor these newsgroups. For such issues to find their way to the people who can do something about them, it usually requires many calls to PSS by many, *many* affected users, and/or an MVP or other Partner Level entity to take up the cause and push hard to get attention for it. This particular issue, as it relates to Win9x systems, had gone unnoticed by the people who were in a position to do anything about it until, by happenstance, I managed to drop a report into the right place from which others who are in a position to do so managed to get it the attention it needed. And even then, it took quite a bit of time for the people who actually answer Support calls to get on board and quit giving erroneous advice about the update. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Earl" wrote in message .. . I will do so Gary, but I'm quite shocked Microsoft decided to release this "patch" to the WinME community in March after I had already posted about it several times on the microsoft.public.win2000.windows_update forum since they first released the patch for Win2k -- back in January (doesn't anyone "upstairs" read the update forums???). All of my users have long ago uninstalled KB891711 on their malfunctioning Win2k systems. But releasing 891711 to WinME after it had known issues with Win2k ... well, that was just throwing grease on the fire. Read the following threads: "Catastrophic OS failures with latest security updates" posted on 2/8/2005 "Strange spontanious reseting", posted on 2/8/2005 "Win2k and KB891711 a disaster", posted on 3/7/2005 "Which Updates to Install?", posted on 3/8/2005 "Gary S. Terhune" wrote in message .. . Please call the number below and share your experience with MS Support. I'm not sure they have sufficient data on this issue as it affects Win2K systems. (Wait until Monday, OK?) 1-866-PCSafety (1-866-727-2338) -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Earl" wrote in message . .. Jerry, This issue absolutely affects Windows 2000 also. "Jerry Bryant [MSFT]" wrote in message ... Microsoft has received reports about issues with KB891711 on Windows 98, Windows 98 SE and Windows ME. At this point, we have been able to confirm these reports and are currently working on a resolution. Please note that by uninstalling the current update, the machine will return to a vulnerable state. At this point, we are currently not aware of customer's being exploited by way of the vulnerability fixed in MS05-002 on Windows 98, Windows 98 SE and Windows ME. If you need additional assistance regarding this update, please contact +1 (866) PCSAFETY. When calling, please indicate that you are having issues with a security update. -- Regards, Jerry Bryant - MCSE, MCDBA Microsoft IT Communities Get Secure! www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights. |
#105
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Thanks Gary, will do.
"Gary S. Terhune" wrote in message ... Earl, If you want to email me with your real email addy, I can pass that to the folks I've been dealing with. I use my real email addy for this NG, -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Earl" wrote in message ... Thanks Gary, This phone number posted by you and Jerry is the generic "catch-all" number for support. And then I get a non-English speaking person on my first trip into the voice-jail.... then he routes me into a phone call where someone wants to "help me fix something" ... then when I'm not a "Premier" customer, they want me to go to the Microsoft website and put this issue into a "wish list"... Give me a break, if Microsoft wants to get serious about fixing this, they need a dedicated number, because I am not going to jack around with all the b.s. "Gary S. Terhune" wrote in message ... I'll resist commenting on your report (not because I discount it, but because additional comment isn't required, s.) ...Except to say that, no, MS does not normally monitor these newsgroups. For such issues to find their way to the people who can do something about them, it usually requires many calls to PSS by many, *many* affected users, and/or an MVP or other Partner Level entity to take up the cause and push hard to get attention for it. This particular issue, as it relates to Win9x systems, had gone unnoticed by the people who were in a position to do anything about it until, by happenstance, I managed to drop a report into the right place from which others who are in a position to do so managed to get it the attention it needed. And even then, it took quite a bit of time for the people who actually answer Support calls to get on board and quit giving erroneous advice about the update. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Earl" wrote in message ... I will do so Gary, but I'm quite shocked Microsoft decided to release this "patch" to the WinME community in March after I had already posted about it several times on the microsoft.public.win2000.windows_update forum since they first released the patch for Win2k -- back in January (doesn't anyone "upstairs" read the update forums???). All of my users have long ago uninstalled KB891711 on their malfunctioning Win2k systems. But releasing 891711 to WinME after it had known issues with Win2k ... well, that was just throwing grease on the fire. Read the following threads: "Catastrophic OS failures with latest security updates" posted on 2/8/2005 "Strange spontanious reseting", posted on 2/8/2005 "Win2k and KB891711 a disaster", posted on 3/7/2005 "Which Updates to Install?", posted on 3/8/2005 "Gary S. Terhune" wrote in message ... Please call the number below and share your experience with MS Support. I'm not sure they have sufficient data on this issue as it affects Win2K systems. (Wait until Monday, OK?) 1-866-PCSafety (1-866-727-2338) -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Earl" wrote in message ... Jerry, This issue absolutely affects Windows 2000 also. "Jerry Bryant [MSFT]" wrote in message ... Microsoft has received reports about issues with KB891711 on Windows 98, Windows 98 SE and Windows ME. At this point, we have been able to confirm these reports and are currently working on a resolution. Please note that by uninstalling the current update, the machine will return to a vulnerable state. At this point, we are currently not aware of customer's being exploited by way of the vulnerability fixed in MS05-002 on Windows 98, Windows 98 SE and Windows ME. If you need additional assistance regarding this update, please contact +1 (866) PCSAFETY. When calling, please indicate that you are having issues with a security update. -- Regards, Jerry Bryant - MCSE, MCDBA Microsoft IT Communities Get Secure! www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights. |
#106
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....and installing all post-SP1 critical updates.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (Shell, IE/OE) & Security Mastering Newsgroups in Outlook Express http://www.microsoft.com/windows/ie/...ewsgroups.mspx Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote: Sources that I'm reading is that sp1 fixed it? |
#107
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That makes me wonder if it isn't a GDI resource problem, and not
the file system. And the fact that the DOS VM isn't affected and eventually does use the same underlying file system. IIRC browseui is (for one thing) the handler for the "file progress bar". "Bill in Co." wrote in message ... Actually, if you want to get right down to it, I believe the problem is primarily, if not exclusively, in browseui.dll. The other one (browselc.dll) is more incidental. But the recommendation was to switch both as a pair, and I think that makes sense logically, since they're both "browse DLLs", and it's probably better to keep the versions more consistent there. "cquirke (MVP Windows shell/user)" wrote in message ... [.....] but that's working fine here!). If I can figure out which IE 5.5 .CAB contain BrowseUI.dll and BrowseLC.dll, I'd extract those and test the reported fix. Surely if it can be pinned down to 2 .DLLs, we must be close to finding the fix? Bwaaahahahaha!! ;-) |
#108
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I've just reproduced the problem here, with a mass delete. The copy process did not
cause the problem for me....only the delete. I had to delete a rather large number of files (3348 files; 100 folders; 312MB) to get the issue to occur. The deletion was moving along nicely....the progress bar went along for a while, and then suddenly at "10 seconds left" on the progress bar, Windows Explorer went mostly blank (at least the right pane did, and remnants of the progress dialog box remained in that pane. Explorer was frozen, though I could still open folder windows. It never did unfreeze, and I was finally able to get the Close Program box to respond, and kill the Windows Explorer process, which also seemed to restart Explorer, the shell, as the System Tray refreshed and lost some icons. The display remnants and the occurrence during the progress bar dialog seems to go along with your idea that it is a GDI resource problem and not the file system. This is a nasty bug, now that I have seen it. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Bill Blanton" wrote in message ... That makes me wonder if it isn't a GDI resource problem, and not the file system. And the fact that the DOS VM isn't affected and eventually does use the same underlying file system. IIRC browseui is (for one thing) the handler for the "file progress bar". "Bill in Co." wrote in message ... Actually, if you want to get right down to it, I believe the problem is primarily, if not exclusively, in browseui.dll. The other one (browselc.dll) is more incidental. But the recommendation was to switch both as a pair, and I think that makes sense logically, since they're both "browse DLLs", and it's probably better to keep the versions more consistent there. "cquirke (MVP Windows shell/user)" wrote in message ... [.....] but that's working fine here!). If I can figure out which IE 5.5 .CAB contain BrowseUI.dll and BrowseLC.dll, I'd extract those and test the reported fix. Surely if it can be pinned down to 2 .DLLs, we must be close to finding the fix? Bwaaahahahaha!! ;-) |
#109
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I have just reproduced the problem here (see my reply to Bill Blanton in this
thread) by doing a mass deletion of 3348 files and 100 folders. The copy process did *not* cause any issues here. This is a PITA bug. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "cquirke (MVP Windows shell/user)" wrote in message ... On Sun, 27 Mar 2005 21:35:54 -0500, "Rick Chauvin" glee wrote: This is what I have been wondering about, as all the machines I support (including my own) with Win98SE have IE6 SP1 installed, and I have *never* seen this problem......and I quite often perform the procedures mentioned as being the cause. -- Interesting. Do you: - run with "View As Web Page"? (I don't) - run with Active Desktop? (I don't) - show full path in title bar? (I do) - show all files and .ext? (I do) - use multiple HD volumes? (I do) Specifically, I favor large HDs (this PC has a 120G) set up with FAT32 C: around 7.9G, and the rest as an extended with 2G FAT16 D:, large FAT32 E: and 2G FAT16 (or lately, 7.9G FAT32) F: Glen Ventura, MS MVP Shell/User, A+ I hear you and have always respected what you have to say Glen. I just don't have an explanation why you have not seen it? ..and I'm interested. Me2. It's patchy, in fact for a while I never saw it on this PC either. Once it started, it happens quite often if I ever have to delete or shunt a few thousand files around. By that time I recognised it from other "in the field" experiences; it's been going on for some years now. It's come up in newsgroups from time to time, and I always "troll for clue", but no answers until now; the consensus seemed to be "yes, known bug, no /kb article on it, no fix coming". Maybe the MVP programmer in charge can get with cquirke since he has the depth of experience to carry out. I will help out where I can. I'd be happy to help too. I've not done any bulk ops since the last patching (this week, I wanted to test the resident new problem patch, but that's working fine here!). If I can figure out which IE 5.5 .CAB contain BrowseUI.dll and BrowseLC.dll, I'd extract those and test the reported fix. Surely if it can be pinned down to 2 .DLLs, we must be close to finding the fix? Bwaaahahahaha!! ;-) Naturally I have IE6SP1 with all the latest updates installed with Nothing else running in the background and can reproduce this at will. The only difference that I have that others may not is that on my boxes I triple boot between 9x, W2K, & WXP but where each is specifically Fat32 for my own requirements. What that may mean to a programmer is that I'm open across partitions where normally it's recommend to hide partitions or have 2K or XP NTFS at the same time. I also prefer to use the simplicity of pqboot as my preferred booter. I also run a controller cards on all computers for the many advantages that gives me. That's the only uniqueness of my setups that I have used forever, otherwise all is normal. If any of those things are an issue - which if any - it could only be that having the three particular OS combinations on unhidden FAT32 partitions ..then so be it; However, if cquirke says he does not do that - then that eliminates that and then it's clear then that with IE6SP1 there is Still a problem. I run multiple HD volumes, but no other OSs, boot managers or multiple primary partitions. The installation is fresh Win98SE a few years ago; the IE upgrade path was likely IE 6 then IE 6 SP1, both times with Full as the selection, then the following renamed away... - MSHTA.EXE - WScript.exe - CScript.exe - SHSCrap.dll ...in the interests of risk management. This PC has a LAN card connected to ADSL router, no other PCs on LAN right now, and there has never been a server OS, domain controller, or ICS in effect. The PC's IP is fixed, and the router doesn't assign IP addresses to it. Hopefully Chris will jump in here with his explanations of his setup As above My only goal is for results and I never care who is right or wrong even if it's me who is wrong - that's fine, I just want to focus on the truth and get results. IKWYM - frankly, I wish I was wrong more often, when being right has meant problems that have taken thier toll (e.g. when malware catches up with risks that were clearly apparent at the theory level). ---------- ----- ---- --- -- - - - - Gone to bloggery: http://cquirke.blogspot.com ---------- ----- ---- --- -- - - - - |
#110
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I have repro'd the issue here, Rick, but only occurred with a mass deletion, not a
mass copy. See my reply to Bill Blanton in this thread. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Rick Chauvin" wrote in message ... glee wrote: This is what I have been wondering about, as all the machines I support (including my own) with Win98SE have IE6 SP1 installed, and I have *never* seen this problem......and I quite often perform the procedures mentioned as being the cause. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm I hear you and have always respected what you have to say Glen. I just don't have an explanation why you have not seen it? ..and I'm interested. My experience has been the opposite. I know you've been around a long time and so I'm sure you've seen all the posts about it last year and before when it kept coming up? Anyway I can reproduce it at any moment. Maybe the MVP programmer in charge can get with cquirke since he has the depth of experience to carry out. I will help out where I can. Naturally I have IE6SP1 with all the latest updates installed with Nothing else running in the background and can reproduce this at will. The only difference that I have that others may not is that on my boxes I triple boot between 9x, W2K, & WXP but where each is specifically Fat32 for my own requirements. What that may mean to a programmer is that I'm open across partitions where normally it's recommend to hide partitions or have 2K or XP NTFS at the same time. I also prefer to use the simplicity of pqboot as my preferred booter. I also run a controller cards on all computers for the many advantages that gives me. That's the only uniqueness of my setups that I have used forever, otherwise all is normal. If any of those things are an issue - which if any - it could only be that having the three particular OS combinations on unhidden FAT32 partitions ..then so be it; However, if cquirke says he does not do that - then that eliminates that and then it's clear then that with IE6SP1 there is Still a problem. Hopefully Chris will jump in here with his explanations of his setup and more insight about it as he has much more computer hands on experience than I to detail this; but I will always help where I can but would only prefer to work with those who are in charge and who have the power to make changes. My only goal is for results and I never care who is right or wrong even if it's me who is wrong - that's fine, I just want to focus on the truth and get results. Thank you, Rick |
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