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Inability to access Microsoft Online Assisted Support
I need to present subject problem which bears on MSN e-
mail message moves and for which I could not find an answer in MSN Help. I am rebuffed when I try to get past the "Sentry" at the entrance to Microsoft Online Assisted Support and ask about the procedure for moving messages from folders on my computer to like-named folders on a different machine. I want to move the messages in an "append" process, rather than overwriting messages extant in the destination computer. The "Sentry" keeps displaying the message "(yellow triangle) Please enter a valid Product ID Number and try again. Make sure the Product ID Number is of the form: 12345-xxx-7654321-98765." I duly registered my MS98SE several years ago when I installed it and Microsoft Online Assisted Support page displays: "System: |
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