How to delete printer drivers?

Hello,

I have an Epson Stylus Color 800 and haven't been able to print lately.

I've tried the printer at my neighbor with my cable, and it worked. So it
must be somethign wrong with my pc instead.

Before testing it at my neighbor, the pc complained that the printer was
offline. Now, it seemed to be able to communicate with the printer, but it
at first reported that the printer was out of paper, and then some
rubbish/gibberish was blurted out, instead of the test page that i was
trying to print.

So now I want to remove all the printer drivers and start afresh. I've
previously also downloaded some other printer drivers for this same printer
and I want to remove them as well.

I can use the Epson uninstall program to remove the original Epson Stylus
Color 800 driver, but I don't know how to remove the extra printer drivers
that I have installed into my pc.

Please also tell me what else I should do to get my printer working with my
pc again.

Thanks.

Herbert

Go to the Printers folder and delete the printers. The drivers files will still
remain on your system, but you can then reinstall the printer using whichever
set of drivers you wish to use. If the new files have the same name as the old,
they *should_be* overwritten automatically..

Sounds like you should also:
1. Be sure the BIOS is set to the proper LPT port configuration demanded by your
printer, probably ECP or EPP or EPP/ECP or just Bi-Directional--depends on your
BIOS as to what is offered. Check the printer's documentation.

2. Boot to Safe Mode and go into Device Manager. Remove the LPT port (if more
than one, remove them all), and any other devices pertaining to your printer.
Then reboot and let Windows reinstall the LPT port. Printer will probably have
to be reinstalled manually, using the latest drivers files and according to
their instructions.

If you still have odd problems such as those you describe already, then I would
suspect bad hardware at the motherboard level. Might be able to fix it using
different resource settings for the LPT port.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
Hello,

I have an Epson Stylus Color 800 and haven't been able to print lately.

I've tried the printer at my neighbor with my cable, and it worked. So it
must be somethign wrong with my pc instead.

Before testing it at my neighbor, the pc complained that the printer was
offline. Now, it seemed to be able to communicate with the printer, but it
at first reported that the printer was out of paper, and then some
rubbish/gibberish was blurted out, instead of the test page that i was
trying to print.

So now I want to remove all the printer drivers and start afresh. I've
previously also downloaded some other printer drivers for this same printer
and I want to remove them as well.

I can use the Epson uninstall program to remove the original Epson Stylus
Color 800 driver, but I don't know how to remove the extra printer drivers
that I have installed into my pc.

Please also tell me what else I should do to get my printer working with my
pc again.

Thanks.

Herbert

I have already tried changing the LPT port at BIOS from ECP/EPP to normal,
then changing it back to ECP/EPP, deleting the LPT port under safe mode and
letting win98se install the LPT port again.

So now, what I haven't done is to install afresh new printer drivers.

Herbert

"Gary S. Terhune" ¦b¶l¥ó
¤¤¼¶¼g...
Go to the Printers folder and delete the printers. The drivers files will
still
remain on your system, but you can then reinstall the printer using
whichever
set of drivers you wish to use. If the new files have the same name as the
old,
they *should_be* overwritten automatically..

Sounds like you should also:
1. Be sure the BIOS is set to the proper LPT port configuration demanded
by your
printer, probably ECP or EPP or EPP/ECP or just Bi-Directional--depends on
your
BIOS as to what is offered. Check the printer's documentation.

2. Boot to Safe Mode and go into Device Manager. Remove the LPT port (if
more
than one, remove them all), and any other devices pertaining to your
printer.
Then reboot and let Windows reinstall the LPT port. Printer will probably
have
to be reinstalled manually, using the latest drivers files and according
to
their instructions.

If you still have odd problems such as those you describe already, then I
would
suspect bad hardware at the motherboard level. Might be able to fix it
using
different resource settings for the LPT port.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
Hello,

I have an Epson Stylus Color 800 and haven't been able to print lately.

I've tried the printer at my neighbor with my cable, and it worked. So
it
must be somethign wrong with my pc instead.

Before testing it at my neighbor, the pc complained that the printer was
offline. Now, it seemed to be able to communicate with the printer, but
it
at first reported that the printer was out of paper, and then some
rubbish/gibberish was blurted out, instead of the test page that i was
trying to print.

So now I want to remove all the printer drivers and start afresh. I've
previously also downloaded some other printer drivers for this same
printer
and I want to remove them as well.

I can use the Epson uninstall program to remove the original Epson
Stylus
Color 800 driver, but I don't know how to remove the extra printer
drivers
that I have installed into my pc.

Please also tell me what else I should do to get my printer working with
my
pc again.

Thanks.

Herbert

I've followed your instruction. I've now chosen IRQ5 for my printer and
it's ECP/EPP in the BIOS.

The behavior now is:

When I tried printing the test page, the spool manager first complained that
the printer was out of paper. It then started printing. After printing out
the windows 98 logo, it then dumped some gibberish out. Then the paper was
blurted out and the printer loaded another paper, then something
unrecognisable was printed on the paper, but very sparingly, and the paper
was blurted out. It then loaded another, and another. I had to press the
power button to turn off the printer to prevent it from keeping on printing
something on the paper and hten blurted it out.

When I tried printer like ABCDEFG from Word, the paper was advanced to a
certain position, and it then did nothing, for a very long time (10min). I
had to press the load paper button to get the paper out. And nothing was
printed.

At my neighbor's WinXP, only one single page was used as expected for the
test page.

So this is the behavior. (The printer is very low on black ink though.
This shouldn't be causing all this problem, right?)

I haven't uninstalled the IrDA adapter as I will need to connect to my
mobile phone more often than to use my printer (I can always use the laser
printer at work).

Hope you can help me further.

Thank you very much.

Herbert

"Herbert Chan" ¦b¶l¥ó
¤¤¼¶¼g...
I have already tried changing the LPT port at BIOS from ECP/EPP to normal,
then changing it back to ECP/EPP, deleting the LPT port under safe mode
and
letting win98se install the LPT port again.

So now, what I haven't done is to install afresh new printer drivers.

Herbert

"Gary S. Terhune" ¦b¶l¥ó
¤¤¼¶¼g...
Go to the Printers folder and delete the printers. The drivers files
will
still
remain on your system, but you can then reinstall the printer using
whichever
set of drivers you wish to use. If the new files have the same name as
the
old,
they *should_be* overwritten automatically..

Sounds like you should also:
1. Be sure the BIOS is set to the proper LPT port configuration demanded
by your
printer, probably ECP or EPP or EPP/ECP or just Bi-Directional--depends
on
your
BIOS as to what is offered. Check the printer's documentation.

2. Boot to Safe Mode and go into Device Manager. Remove the LPT port (if
more
than one, remove them all), and any other devices pertaining to your
printer.
Then reboot and let Windows reinstall the LPT port. Printer will
probably
have
to be reinstalled manually, using the latest drivers files and according
to
their instructions.

If you still have odd problems such as those you describe already, then
I
would
suspect bad hardware at the motherboard level. Might be able to fix it
using
different resource settings for the LPT port.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
Hello,

I have an Epson Stylus Color 800 and haven't been able to print
lately.

I've tried the printer at my neighbor with my cable, and it worked.
So
it
must be somethign wrong with my pc instead.

Before testing it at my neighbor, the pc complained that the printer
was
offline. Now, it seemed to be able to communicate with the printer,
but
it
at first reported that the printer was out of paper, and then some
rubbish/gibberish was blurted out, instead of the test page that i was
trying to print.

So now I want to remove all the printer drivers and start afresh.
I've
previously also downloaded some other printer drivers for this same
printer
and I want to remove them as well.

I can use the Epson uninstall program to remove the original Epson
Stylus
Color 800 driver, but I don't know how to remove the extra printer
drivers
that I have installed into my pc.

Please also tell me what else I should do to get my printer working
with
my
pc again.

Thanks.

Herbert

Sorry, I've reached my limits on this one. Hands-on detective work, a review of
the related Registry items might get me a bit further, but I'm at a loss to
suggest any specific, additional remedy other than to suggest that yes, the
low-ink level *might* be a problem.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
I've followed your instruction. I've now chosen IRQ5 for my printer and
it's ECP/EPP in the BIOS.

The behavior now is:

When I tried printing the test page, the spool manager first complained that
the printer was out of paper. It then started printing. After printing out
the windows 98 logo, it then dumped some gibberish out. Then the paper was
blurted out and the printer loaded another paper, then something
unrecognisable was printed on the paper, but very sparingly, and the paper
was blurted out. It then loaded another, and another. I had to press the
power button to turn off the printer to prevent it from keeping on printing
something on the paper and hten blurted it out.

When I tried printer like ABCDEFG from Word, the paper was advanced to a
certain position, and it then did nothing, for a very long time (10min). I
had to press the load paper button to get the paper out. And nothing was
printed.

At my neighbor's WinXP, only one single page was used as expected for the
test page.

So this is the behavior. (The printer is very low on black ink though.
This shouldn't be causing all this problem, right?)

I haven't uninstalled the IrDA adapter as I will need to connect to my
mobile phone more often than to use my printer (I can always use the laser
printer at work).

Hope you can help me further.

Thank you very much.

Herbert

"Herbert Chan" ¦b¶l¥ó
¤¤¼¶¼g...
I have already tried changing the LPT port at BIOS from ECP/EPP to normal,
then changing it back to ECP/EPP, deleting the LPT port under safe mode
and
letting win98se install the LPT port again.

So now, what I haven't done is to install afresh new printer drivers.

Herbert

"Gary S. Terhune" ¦b¶l¥ó
¤¤¼¶¼g...
Go to the Printers folder and delete the printers. The drivers files
will
still
remain on your system, but you can then reinstall the printer using
whichever
set of drivers you wish to use. If the new files have the same name as
the
old,
they *should_be* overwritten automatically..

Sounds like you should also:
1. Be sure the BIOS is set to the proper LPT port configuration demanded
by your
printer, probably ECP or EPP or EPP/ECP or just Bi-Directional--depends
on
your
BIOS as to what is offered. Check the printer's documentation.

2. Boot to Safe Mode and go into Device Manager. Remove the LPT port (if
more
than one, remove them all), and any other devices pertaining to your
printer.
Then reboot and let Windows reinstall the LPT port. Printer will
probably
have
to be reinstalled manually, using the latest drivers files and according
to
their instructions.

If you still have odd problems such as those you describe already, then
I
would
suspect bad hardware at the motherboard level. Might be able to fix it
using
different resource settings for the LPT port.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
Hello,

I have an Epson Stylus Color 800 and haven't been able to print
lately.

I've tried the printer at my neighbor with my cable, and it worked.
So
it
must be somethign wrong with my pc instead.

Before testing it at my neighbor, the pc complained that the printer
was
offline. Now, it seemed to be able to communicate with the printer,
but
it
at first reported that the printer was out of paper, and then some
rubbish/gibberish was blurted out, instead of the test page that i was
trying to print.

So now I want to remove all the printer drivers and start afresh.
I've
previously also downloaded some other printer drivers for this same
printer
and I want to remove them as well.

I can use the Epson uninstall program to remove the original Epson
Stylus
Color 800 driver, but I don't know how to remove the extra printer
drivers
that I have installed into my pc.

Please also tell me what else I should do to get my printer working
with
my
pc again.

Thanks.

Herbert

"Herbert Chan" wrote in message
...
I've followed your instruction. I've now chosen IRQ5 for my printer
and
it's ECP/EPP in the BIOS.

Is your printer supposed to be on ECP/EPP?
My HP printer 'requires' that it be set on ECP only. Look in your
Printer manual to see what your Epson printer requires.
If you uninstalled ALL printers (drivers and their programs), deleted
all Printers in Control Panel, rebooted into Safe Mode and deleted all
Printers in Device Manager and rebooted and then deleted all your
C:\Windows\Temp and then reread the proper sequence to install your
problem Printer (manual) and followed them, then the ideas on fixing
your problem are running low.
If you remember what other Printers you had installed on the PC,
perhaps reinstall them and then delete them.
Perhaps go to the Epson website and download the latest drivers for
your Printer and try installing them.
Read the install instructions that usually accompany the newer
drivers. Perhaps they will overinstall.
When you are in Device Manager, does it show an IRQ or other conflict?

"Buffalo" wrote in message
news:NNh6d.170122$3l3.129450@attbi_s03...
[snip]
If you remember what other Printers you had installed on the PC,
perhaps reinstall them and then delete them.

Should have read "uninstall them" and not "delete them".

Thank you very much indeed for trying!

Herbert

"Gary S. Terhune" ¦b¶l¥ó
¤¤¼¶¼g...
Sorry, I've reached my limits on this one. Hands-on detective work, a
review of
the related Registry items might get me a bit further, but I'm at a loss
to
suggest any specific, additional remedy other than to suggest that yes,
the
low-ink level *might* be a problem.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
I've followed your instruction. I've now chosen IRQ5 for my printer and
it's ECP/EPP in the BIOS.

The behavior now is:

When I tried printing the test page, the spool manager first complained
that
the printer was out of paper. It then started printing. After printing
out
the windows 98 logo, it then dumped some gibberish out. Then the paper
was
blurted out and the printer loaded another paper, then something
unrecognisable was printed on the paper, but very sparingly, and the
paper
was blurted out. It then loaded another, and another. I had to press
the
power button to turn off the printer to prevent it from keeping on
printing
something on the paper and hten blurted it out.

When I tried printer like ABCDEFG from Word, the paper was advanced to a
certain position, and it then did nothing, for a very long time (10min).
I
had to press the load paper button to get the paper out. And nothing
was
printed.

At my neighbor's WinXP, only one single page was used as expected for
the
test page.

So this is the behavior. (The printer is very low on black ink though.
This shouldn't be causing all this problem, right?)

I haven't uninstalled the IrDA adapter as I will need to connect to my
mobile phone more often than to use my printer (I can always use the
laser
printer at work).

Hope you can help me further.

Thank you very much.

Herbert

"Herbert Chan" |b?l¢Do
?????g...
I have already tried changing the LPT port at BIOS from ECP/EPP to
normal,
then changing it back to ECP/EPP, deleting the LPT port under safe
mode
and
letting win98se install the LPT port again.

So now, what I haven't done is to install afresh new printer drivers.

Herbert

"Gary S. Terhune" |b?l¢Do
?????g...
Go to the Printers folder and delete the printers. The drivers files
will
still
remain on your system, but you can then reinstall the printer using
whichever
set of drivers you wish to use. If the new files have the same name
as
the
old,
they *should_be* overwritten automatically..

Sounds like you should also:
1. Be sure the BIOS is set to the proper LPT port configuration
demanded
by your
printer, probably ECP or EPP or EPP/ECP or just
Bi-Directional--depends
on
your
BIOS as to what is offered. Check the printer's documentation.

2. Boot to Safe Mode and go into Device Manager. Remove the LPT port
(if
more
than one, remove them all), and any other devices pertaining to your
printer.
Then reboot and let Windows reinstall the LPT port. Printer will
probably
have
to be reinstalled manually, using the latest drivers files and
according
to
their instructions.

If you still have odd problems such as those you describe already,
then
I
would
suspect bad hardware at the motherboard level. Might be able to fix
it
using
different resource settings for the LPT port.

--
Gary S. Terhune
MS MVP for Win9x

"Herbert Chan" wrote in message
...
Hello,

I have an Epson Stylus Color 800 and haven't been able to print
lately.

I've tried the printer at my neighbor with my cable, and it
worked.
So
it
must be somethign wrong with my pc instead.

Before testing it at my neighbor, the pc complained that the
printer
was
offline. Now, it seemed to be able to communicate with the
printer,
but
it
at first reported that the printer was out of paper, and then some
rubbish/gibberish was blurted out, instead of the test page that i
was
trying to print.

So now I want to remove all the printer drivers and start afresh.
I've
previously also downloaded some other printer drivers for this
same
printer
and I want to remove them as well.

I can use the Epson uninstall program to remove the original Epson
Stylus
Color 800 driver, but I don't know how to remove the extra printer
drivers
that I have installed into my pc.

Please also tell me what else I should do to get my printer
working
with
my
pc again.

Thanks.

Herbert

I've just looked through my manual, and I couldn't find a place where it
mentioned what parallel port it needed. But I faintly remember I've read
somewhere that in order to allow the printer status programme installed on
the pc to get the status of the printer, bidirectional mode must be
supported by the parallel port. Apart from this requirement, I cannot
remember any specific requirement about the parallel port. My printer is
Epson Stylus Color 800.

So the parallel port is now an ECP printer port (LPT1) with (my own
translation from Chinese):
Input/Output Range: 0278-027F
Input/Output Rang: 0678-067F (2 lines for the same item)
IRQ: 05
Direct Memory Access: 03
Conflicting Device List: No conflict

"Buffalo" ¦b¶l¥ó
news:NNh6d.170122$3l3.129450@attbi_s03 ¤¤¼¶¼g...

"Herbert Chan" wrote in message
...
I've followed your instruction. I've now chosen IRQ5 for my printer
and
it's ECP/EPP in the BIOS.

Is your printer supposed to be on ECP/EPP?
My HP printer 'requires' that it be set on ECP only. Look in your
Printer manual to see what your Epson printer requires.
If you uninstalled ALL printers (drivers and their programs), deleted
all Printers in Control Panel, rebooted into Safe Mode and deleted all
Printers in Device Manager and rebooted and then deleted all your
C:\Windows\Temp and then reread the proper sequence to install your
problem Printer (manual) and followed them, then the ideas on fixing
your problem are running low.
If you remember what other Printers you had installed on the PC,
perhaps reinstall them and then delete them.
Perhaps go to the Epson website and download the latest drivers for
your Printer and try installing them.
Read the install instructions that usually accompany the newer
drivers. Perhaps they will overinstall.
When you are in Device Manager, does it show an IRQ or other conflict?

"Herbert Chan" wrote in message
...
I've just looked through my manual, and I couldn't find a place
where it
mentioned what parallel port it needed. But I faintly remember I've
read
somewhere that in order to allow the printer status programme
installed on
the pc to get the status of the printer, bidirectional mode must be
supported by the parallel port. Apart from this requirement, I
cannot
remember any specific requirement about the parallel port. My
printer is
Epson Stylus Color 800.

So the parallel port is now an ECP printer port (LPT1) with (my own
translation from Chinese):
Input/Output Range: 0278-027F
Input/Output Rang: 0678-067F (2 lines for the same item)
IRQ: 05
Direct Memory Access: 03
Conflicting Device List: No conflicts

Make sure your Printer is set as the Defaul Printer in Windows
(Control Panel-Printers)
Go to the Epson website to see if you can find more help.
Perhaps even email or call them.
You can also download the manual for your printer.

http://www.epson.com/cgi-bin/Store/s...atform=Windows

http://www.epson.com/cgi-bin/Store/s...egory=Products



"