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#1
June 28th 04, 08:19 PM
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Windows Update error help!
Hello!
When I download these 3 updates below I restart my computer and then go back to windows update and they are still there ready to be downloaded again. How can I download these and keep them on the computer? I ordered the Security Update CD and it still wouldn't update these three. I didn't get an error message with windowUpdate on the web but I did with the CD. The error message is "INF Install failure. Reason: The specified Path is Invalid." Windows Millennium Edition: -Update for windows media player 9 series (KB837272) Critical Updates & Service Packs: -Critical update for Internet explorer 6 service pack 1 (KB831167) -Cumulative security update for Internet Explorer 6 Serivce pack 1 (KB832894) 
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#2
June 29th 04, 05:41 AM
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Windows Update error help!
I ordered the Security Update CD and it still wouldn't update these
three. The 3 updates you cite are not on the CD. Are you installing the updates directly from Windows Update or are you saving them to disk and then installing ? Is your antivirus program running in the background ? If you're attempting the install from Windows Update you will find an error message associated with the failed installations in the Windows Update.log found in the WINDOWS folder. If you're attempting to install from disk you will have to open the iuhist.xml file found in Program Files\Windows Update\V4 to locate error codes for the failed installations. MowGreen [MVP] *-343-* FDNY Never Forgotten Melissa wrote: Hello! When I download these 3 updates below I restart my computer and then go back to windows update and they are still there ready to be downloaded again. How can I download these and keep them on the computer? I ordered the Security Update CD and it still wouldn't update these three. I didn't get an error message with windowUpdate on the web but I did with the CD. The error message is "INF Install failure. Reason: The specified Path is Invalid." Windows Millennium Edition: -Update for windows media player 9 series (KB837272) Critical Updates & Service Packs: -Critical update for Internet explorer 6 service pack 1 (KB831167) -Cumulative security update for Internet Explorer 6 Serivce pack 1 (KB832894)
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#3
June 29th 04, 10:13 PM
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Windows Update error help!
Thank you for helping me, I hope this isn't to much
information =) Are you installing the updates directly from Windows Update or are you saving them to disk and then installing ? I have tried both installing directly and saving them to my disk from Windows Update and then I would restart my computer, then go back to Windows Update and they would still be there telling me I need to download them again. Is your antivirus program running in the background ? No. If you're attempting the install from Windows Update you will find an error message associated with the failed installations in the Windows Update.log found in the WINDOWS folder. Here is my log when I try to install the 2 IE updates the only error I see is "Set Restore Point": 2004-06-29 16:03:52 21:03:52 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4 2004-06-29 16:03:52 21:03:52 Success IUCTL Checking to see if new version of Windows Update software available 2004-06-29 16:03:52 21:03:52 Success IUCTL Current iuctl.dll version: 5.3.3790.13 2004-06-29 16:03:52 21:03:52 Success IUCTL Current iuengine.dll version: 5.3.3790.13 2004-06-29 16:03:52 21:03:52 Success IUENGINE Starting 2004-06-29 16:03:55 21:03:55 Success IUENGINE Determining machine configuration 2004-06-29 16:03:55 21:03:55 Success IUENGINE Determining machine configuration 2004-06-29 16:04:53 21:04:53 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:04:54 21:04:54 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:04:55 21:04:55 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:04:59 21:04:59 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:05:03 21:05:03 Success IUENGINE Determining machine configuration 2004-06-29 16:05:03 21:05:03 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.c...erdrivers/getm anifest.asp 2004-06-29 16:05:17 21:05:17 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:05:21 21:05:21 Success IUENGINE Asynchronous Download started 2004-06-29 16:05:21 21:05:21 Success IUENGINE Download destination root folder is: c:\WUTemp 2004-06-29 16:05:24 21:05:24 Success IUENGINE Downloaded file http://download.windowsupdate.com/msdownload/update/v3- 19990518/cabpool/Q831167_20ec7fd945db866eb955a1f2dbd1db5.ex e 2004-06-29 16:05:24 21:05:24 Success IUENGINE Local path c:\WUTemp\com_microsoft.Q831167_IE6_SP1 \Q831167.exe 2004-06-29 16:05:28 21:05:28 Success IUENGINE Downloaded file http://download.windowsupdate.com/msdownload/update/v3- 19990518/cabpool/Q832894_a56d1a98d775e1031c72934a0baa9d7.ex e 2004-06-29 16:05:28 21:05:28 Success IUENGINE Local path c:\WUTemp\com_microsoft.Q832894_IE6_SP1 \Q832894.exe 2004-06-29 16:05:28 21:05:28 Success IUENGINE See iuhist.xml for details: Download finished 2004-06-29 16:05:28 21:05:28 Success IUENGINE Asynchronous Install started 2004-06-29 16:05:28 21:05:28 Success IUENGINE Asynchronous Install completed startup 2004-06-29 16:05:29 21:05:29 Error IUENGINE Install Set Restore Point (Error 0x00000422) 2004-06-29 16:05:29 21:05:29 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft 2004-06-29 16:05:29 21:05:29 Success IUENGINE Installer Command Type: EXE 2004-06-29 16:05:51 21:05:51 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft 2004-06-29 16:05:51 21:05:51 Success IUENGINE Installer Command Type: EXE 2004-06-29 16:06:20 21:06:20 Success IUENGINE See iuhist.xml for details: Install finished 2004-06-29 16:08:27 21:08:27 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:28 21:08:28 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:30 21:08:30 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:32 21:08:32 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:36 21:08:36 Success IUENGINE Determining machine configuration 2004-06-29 16:08:37 21:08:37 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.c...erdrivers/getm anifest.asp 2004-06-29 16:09:42 21:09:42 Success IUENGINE Shutting down 2004-06-29 16:09:44 21:09:44 Success IUCTL Shutting down If you're attempting to install from disk you will have to open the iuhist.xml file found in Program Files\Windows Update\V4 to locate error codes for the failed installations. I didn't find any errors on in this log. -----Original Message----- I ordered the Security Update CD and it still wouldn't update these three. The 3 updates you cite are not on the CD. Are you installing the updates directly from Windows Update or are you saving them to disk and then installing ? Is your antivirus program running in the background ? If you're attempting the install from Windows Update you will find an error message associated with the failed installations in the Windows Update.log found in the WINDOWS folder. If you're attempting to install from disk you will have to open the iuhist.xml file found in Program Files\Windows Update\V4 to locate error codes for the failed installations. MowGreen [MVP] *-343-* FDNY Never Forgotten
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#4
June 29th 04, 11:13 PM
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Windows Update error help!
The issue stems from System Restore not being able to set a restore
point. Does SR function ? MowGreen [MVP] *-343-* FDNY Never Forgotten Melissa wrote: Thank you for helping me, I hope this isn't to much information =) Are you installing the updates directly from Windows Update or are you saving them to disk and then installing ? I have tried both installing directly and saving them to my disk from Windows Update and then I would restart my computer, then go back to Windows Update and they would still be there telling me I need to download them again. Is your antivirus program running in the background ? No. If you're attempting the install from Windows Update you will find an error message associated with the failed installations in the Windows Update.log found in the WINDOWS folder. Here is my log when I try to install the 2 IE updates the only error I see is "Set Restore Point": 2004-06-29 16:03:52 21:03:52 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4 2004-06-29 16:03:52 21:03:52 Success IUCTL Checking to see if new version of Windows Update software available 2004-06-29 16:03:52 21:03:52 Success IUCTL Current iuctl.dll version: 5.3.3790.13 2004-06-29 16:03:52 21:03:52 Success IUCTL Current iuengine.dll version: 5.3.3790.13 2004-06-29 16:03:52 21:03:52 Success IUENGINE Starting 2004-06-29 16:03:55 21:03:55 Success IUENGINE Determining machine configuration 2004-06-29 16:03:55 21:03:55 Success IUENGINE Determining machine configuration 2004-06-29 16:04:53 21:04:53 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:04:54 21:04:54 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:04:55 21:04:55 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:04:59 21:04:59 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:05:03 21:05:03 Success IUENGINE Determining machine configuration 2004-06-29 16:05:03 21:05:03 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.c...erdrivers/getm anifest.asp 2004-06-29 16:05:17 21:05:17 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:05:21 21:05:21 Success IUENGINE Asynchronous Download started 2004-06-29 16:05:21 21:05:21 Success IUENGINE Download destination root folder is: c:\WUTemp 2004-06-29 16:05:24 21:05:24 Success IUENGINE Downloaded file http://download.windowsupdate.com/msdownload/update/v3- 19990518/cabpool/Q831167_20ec7fd945db866eb955a1f2dbd1db5.ex e 2004-06-29 16:05:24 21:05:24 Success IUENGINE Local path c:\WUTemp\com_microsoft.Q831167_IE6_SP1 \Q831167.exe 2004-06-29 16:05:28 21:05:28 Success IUENGINE Downloaded file http://download.windowsupdate.com/msdownload/update/v3- 19990518/cabpool/Q832894_a56d1a98d775e1031c72934a0baa9d7.ex e 2004-06-29 16:05:28 21:05:28 Success IUENGINE Local path c:\WUTemp\com_microsoft.Q832894_IE6_SP1 \Q832894.exe 2004-06-29 16:05:28 21:05:28 Success IUENGINE See iuhist.xml for details: Download finished 2004-06-29 16:05:28 21:05:28 Success IUENGINE Asynchronous Install started 2004-06-29 16:05:28 21:05:28 Success IUENGINE Asynchronous Install completed startup 2004-06-29 16:05:29 21:05:29 Error IUENGINE Install Set Restore Point (Error 0x00000422) 2004-06-29 16:05:29 21:05:29 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft 2004-06-29 16:05:29 21:05:29 Success IUENGINE Installer Command Type: EXE 2004-06-29 16:05:51 21:05:51 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft 2004-06-29 16:05:51 21:05:51 Success IUENGINE Installer Command Type: EXE 2004-06-29 16:06:20 21:06:20 Success IUENGINE See iuhist.xml for details: Install finished 2004-06-29 16:08:27 21:08:27 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:28 21:08:28 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:30 21:08:30 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:32 21:08:32 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2004-06-29 16:08:36 21:08:36 Success IUENGINE Determining machine configuration 2004-06-29 16:08:37 21:08:37 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.c...erdrivers/getm anifest.asp 2004-06-29 16:09:42 21:09:42 Success IUENGINE Shutting down 2004-06-29 16:09:44 21:09:44 Success IUCTL Shutting down If you're attempting to install from disk you will have to open the iuhist.xml file found in Program Files\Windows Update\V4 to locate error codes for the failed installations. I didn't find any errors on in this log. -----Original Message----- I ordered the Security Update CD and it still wouldn't update these three. The 3 updates you cite are not on the CD. Are you installing the updates directly from Windows Update or are you saving them to disk and then installing ? Is your antivirus program running in the background ? If you're attempting the install from Windows Update you will find an error message associated with the failed installations in the Windows Update.log found in the WINDOWS folder. If you're attempting to install from disk you will have to open the iuhist.xml file found in Program Files\Windows Update\V4 to locate error codes for the failed installations. MowGreen [MVP] *-343-* FDNY Never Forgotten
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#5
June 29th 04, 11:56 PM
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Windows Update error help!
Melissa,
To see what is happening with system restore you might want to try the following quick test: a) Create a shortcut on your desktop to a file. b) Create a manual checkpoint Could you create a checkpoint? c) Delete the shortcut d) Restore your PC to the checkpoint you created. Was the shortcut restored? Did you see any error messages? e) Reboot your PC Was the checkpoint retained? If you encounter errors post back and Mow or myself will try and help you get SR back working correctly for you. -- Mike Maltby MS-MVP MowGreen [MVP] wrote: The issue stems from System Restore not being able to set a restore point. Does SR function ?
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#6
June 30th 04, 12:09 AM
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Windows Update error help!
after my last reply I thought about the error with system
restore and did some more searching because when I did try to run system restore it gave me the error message contain here http://support.microsoft.com/default.aspx? kbid=274092 So I followed the instructions and my system restore opens up now. So I went to Windows Update and installed those 3 updates and it worked! They installed and never showed up again for me to install! Thanks for all the advice to help me figure this one out! but one more question do I need the wininit.xxx file anymore? is it safe to delete?
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#7
June 30th 04, 02:17 AM
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Windows Update error help!
You did really well, Melissa ... nice job !!
 Yes, you don't *need* the file and it is safe to delete it. It's presence means that whatever was being installed did not complete it's installation and their was a system file change pending . My guess is that this would have been an update from Windows Update that required a reboot. MowGreen [MVP] *-343-* FDNY Never Forgotten Melissa wrote: after my last reply I thought about the error with system restore and did some more searching because when I did try to run system restore it gave me the error message contain here http://support.microsoft.com/default.aspx? kbid=274092 So I followed the instructions and my system restore opens up now. So I went to Windows Update and installed those 3 updates and it worked! They installed and never showed up again for me to install! Thanks for all the advice to help me figure this one out! but one more question do I need the wininit.xxx file anymore? is it safe to delete?
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