Corrupeted Outlook Express

I have a friend that has a laptop that is running WIN.98SE. He seems to have
a lot of problems using his Outlook Express. I think that one or more of his
files may be corrupted. In order to reinstall, and start fresh, does one have
reinstall the complete Windows program or can I just reinstall Outlook
Express? If I can just reinstall Outlook Express how do I uninstall and
reinstall? Is there a place that one can go to and just download Outlook
Express? Is there a place at Microsoft that I run a check on just the Outlook
Express to confirm that the program is corrupt?

Thank you for your time and response,
Chuck

"Chuck" wrote in message
...

I have a friend that has a laptop that is running WIN.98SE. He seems to
have
a lot of problems using his Outlook Express. I think that one or more of
his
files may be corrupted. In order to reinstall, and start fresh, does one
have
reinstall the complete Windows program or can I just reinstall Outlook
Express? If I can just reinstall Outlook Express how do I uninstall and
reinstall? Is there a place that one can go to and just download Outlook
Express? Is there a place at Microsoft that I run a check on just the
Outlook
Express to confirm that the program is corrupt?

1. Have someone familiar with OE check this user's
configuration to be sure that is not the problem.
2. It is worth trying whether the / Tools / IE Repair Tool
in MSCONFIG32 can fix the problem. (This does not
really reinstal but copies some files from duplicates
stored on disk.)
3. You can still download IE for Win98 from the
Microsoft web site.
4. No MS facility can check whether an installation
is corrupt. Security updates long ago made this
impractical.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

"Chuck" wrote in message
...
I have a friend that has a laptop that is running WIN.98SE. He seems to
have
a lot of problems using his Outlook Express. I think that one or more of
his
files may be corrupted. In order to reinstall, and start fresh, does one
have
reinstall the complete Windows program or can I just reinstall Outlook
Express? If I can just reinstall Outlook Express how do I uninstall and
reinstall? Is there a place that one can go to and just download Outlook
Express? Is there a place at Microsoft that I run a check on just the
Outlook
Express to confirm that the program is corrupt?

Thank you for your time and response,
Chuck

See if the friend has a folder named "Windows Update Setup Files". Could be
a sub folder under Windows.

If there, double click on ie6setup.exe to reinstall IE. This also handles
the OE.

Galen

(1) "START, Run, MSInfo32, Tools menu, IE Repair Tool"
It produces a rather large "Fix IE Log.txt" in C:\Windows. IE & E
are basically one & the same. If this crashes, an over-install of IE is
indicated.
http://support.microsoft.com/?kbid=194177
Description of the Internet Explorer Repair Tool

(2) Over-install IE. Try first without, but I believe it will request an
internet connection. Perhaps it is best to let it connect, actually. If
you don't care to get this fancy, just skip to step (c).

(a) Turn off interfering programs. Use http://www.pcmag.com/ 's
"StartupCop" or "EndItAll2". Or "START, Run, MSConfig, Startup tab".
Note what is unchecked, if anything. Then, go to the General tab &
disable the entire Startup Group, by clicking "Selective.." & unchecking
"Load Startup...". Reboot.

(b) Perhaps, if you haven't got EndItAll2, then "Ctrl-Alt-Del" & end
task all but Explorer & Systray. If this goes badly, start again from
top, & skip it next time.

(c) "START, Find, F/F, IE6Setup.exe". Click it in the Find window.
NOTE: If you are IE5, then it's "IE5Setup.exe". If there are more
than one (I have two each), click the one in "C:\WINDOWS\Windows
Update Setup Files" or "C:\Windows Update Setup Files", as applicable.

(d) Re-enable the Startup Group. That will automatically check all
items. Go to the Startup tab & uncheck any noted in step (a). Reboot.

(e) Perhaps go to Windows Update, to see whether it now offers
criticals.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Chuck" wrote in message ...
| I have a friend that has a laptop that is running WIN.98SE. He seems to have
| a lot of problems using his Outlook Express. I think that one or more of his
| files may be corrupted. In order to reinstall, and start fresh, does one have
| reinstall the complete Windows program or can I just reinstall Outlook
| Express? If I can just reinstall Outlook Express how do I uninstall and
| reinstall? Is there a place that one can go to and just download Outlook
| Express? Is there a place at Microsoft that I run a check on just the Outlook
| Express to confirm that the program is corrupt?
|
| Thank you for your time and response,
| Chuck
|

I have a friend that has a laptop that is running WIN.98SE. He seems to
have a lot of problems using his Outlook Express

What problems?

...I think that one or
more of his files may be corrupted.

Which files?

In Win98, overinstalling IE6 SP1 will reinstall OE but if the problem is his
message store (most likely), doing so won't help.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...tlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Chuck wrote:
I have a friend that has a laptop that is running WIN.98SE. He seems to
have a lot of problems using his Outlook Express. I think that one or
more of his files may be corrupted. In order to reinstall, and start
fresh, does one have reinstall the complete Windows program or can I just
reinstall Outlook Express? If I can just reinstall Outlook Express how do
I uninstall and reinstall? Is there a place that one can go to and just
download Outlook Express? Is there a place at Microsoft that I run a
check on just the Outlook Express to confirm that the program is corrupt?

Thank you for your time and response,
Chuck

Thanks everyone for you remarks. I followed PCR response and this seems to
have resolved the issues.

THANK YOU ALL FOR YOUR SUPPORT.
Chuck

"PA Bear" wrote:

I have a friend that has a laptop that is running WIN.98SE. He seems to
have a lot of problems using his Outlook Express

What problems?

...I think that one or
more of his files may be corrupted.

Which files?

In Win98, overinstalling IE6 SP1 will reinstall OE but if the problem is his
message store (most likely), doing so won't help.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...tlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Chuck wrote:
I have a friend that has a laptop that is running WIN.98SE. He seems to
have a lot of problems using his Outlook Express. I think that one or
more of his files may be corrupted. In order to reinstall, and start
fresh, does one have reinstall the complete Windows program or can I just
reinstall Outlook Express? If I can just reinstall Outlook Express how do
I uninstall and reinstall? Is there a place that one can go to and just
download Outlook Express? Is there a place at Microsoft that I run a
check on just the Outlook Express to confirm that the program is corrupt?

Thank you for your time and response,
Chuck

You are welcome. Glad to hear it. It doesn't always go that well or easy with an over-install of IE.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Chuck" wrote in message ...
| Thanks everyone for you remarks. I followed PCR response and this seems to
| have resolved the issues.
|
| THANK YOU ALL FOR YOUR SUPPORT.
| Chuck
|
| "PA Bear" wrote:
|
| I have a friend that has a laptop that is running WIN.98SE. He seems to
| have a lot of problems using his Outlook Express
|
| What problems?
|
| ...I think that one or
| more of his files may be corrupted.
|
| Which files?
|
| In Win98, overinstalling IE6 SP1 will reinstall OE but if the problem is his
| message store (most likely), doing so won't help.
| --
| OE6-specific newsgroup:
| news://msnews.microsoft.com/microsof...tlooke xpress
| OE General newsgroup:
| news://msnews.microsoft.com/microsof...xpress.general
|
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
|
|
| Chuck wrote:
| I have a friend that has a laptop that is running WIN.98SE. He seems to
| have a lot of problems using his Outlook Express. I think that one or
| more of his files may be corrupted. In order to reinstall, and start
| fresh, does one have reinstall the complete Windows program or can I just
| reinstall Outlook Express? If I can just reinstall Outlook Express how do
| I uninstall and reinstall? Is there a place that one can go to and just
| download Outlook Express? Is there a place at Microsoft that I run a
| check on just the Outlook Express to confirm that the program is corrupt?
|
| Thank you for your time and response,
| Chuck
|
|