error on startup

I am getting an error on startup "stmgr has caused an error in Wintrust.dll
and will now close". I close the box and startup continues normally (it
continues startup in background anyway). Does anyone know how to correct
this error? I did a search on the MS knowledge base and couldn't find
anything. thanks.

No good news unfortunately and you won't be able to use system restore
since it is Win Me's state manager that is having problems (stmgr.exe) and
if the state manager isn't running then system restore won't be available.

"STMGR has caused an error in Wintrust.dll."

Fortunately there have only been perhaps a thirty or forty reports of the
error "Stmgr has caused an error in WINTRUST.DLL" in the four years since
Win Me was launched. The downside though is that no reliable fix has been
found to date other than a clean install of the operating system. The
problem is in some way connected with Win Me's System File Protection and
probably involves not only the wintrust.dll but also the file sfpdb.sfp
and the many windows catalogue files.

Suggestions as to how to proceed include:
Replacing stmgr.exe, sucatreg.exe and wintrust.dll with new files from the
Win Me cab files:

Resetting the state manager so as to rebuild its control files:
System | Performance | File System | Troubleshooting and check "Disable
System Restore", Apply and IMMEDIATELY reboot. This will flush you
restore folder and erase all checkpoints, then,
System | Performance | File System | Troubleshooting and uncheck "Disable
System Restore", Apply and again IMMEDIATELY reboot. This should now
automatically create a new checkpoint immediately following the restart.

Deleting the _RESTORE folder from DOS:
Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or
without) CD-ROM support" otherwise the ATTRIB command will not be
available.
b) At the DOS A:\ prompt, type:
ATTRIB -H -S -R C:\_RESTORE
then
REN C:\_RESTORE OLDREST
c) Remove the floppy
d) Reboot your PC
e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:

Repairing the Registry:
Click Start | Run and type
SCANREG /FIX
and click enter.

Note that with stmgr.exe crashing you will have neither System File
Protection nor System Restore in operation.

Please let us know how you get on but I feel you are going to need a lot
of luck.
--
Mike Maltby MS-MVP



recondite wrote:

I am getting an error on startup "stmgr has caused an error in
Wintrust.dll and will now close". I close the box and startup
continues normally (it continues startup in background anyway). Does
anyone know how to correct this error? I did a search on the MS
knowledge base and couldn't find anything. thanks.

Thanks Mike for the quick reply. I try the outline you suggested and let you
know how it turns out. thanks,

"Mike M" wrote:

No good news unfortunately and you won't be able to use system restore
since it is Win Me's state manager that is having problems (stmgr.exe) and
if the state manager isn't running then system restore won't be available.

"STMGR has caused an error in Wintrust.dll."

Fortunately there have only been perhaps a thirty or forty reports of the
error "Stmgr has caused an error in WINTRUST.DLL" in the four years since
Win Me was launched. The downside though is that no reliable fix has been
found to date other than a clean install of the operating system. The
problem is in some way connected with Win Me's System File Protection and
probably involves not only the wintrust.dll but also the file sfpdb.sfp
and the many windows catalogue files.

Suggestions as to how to proceed include:
Replacing stmgr.exe, sucatreg.exe and wintrust.dll with new files from the
Win Me cab files:

Resetting the state manager so as to rebuild its control files:
System | Performance | File System | Troubleshooting and check "Disable
System Restore", Apply and IMMEDIATELY reboot. This will flush you
restore folder and erase all checkpoints, then,
System | Performance | File System | Troubleshooting and uncheck "Disable
System Restore", Apply and again IMMEDIATELY reboot. This should now
automatically create a new checkpoint immediately following the restart.

Deleting the _RESTORE folder from DOS:
Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or
without) CD-ROM support" otherwise the ATTRIB command will not be
available.
b) At the DOS A:\ prompt, type:
ATTRIB -H -S -R C:\_RESTORE
then
REN C:\_RESTORE OLDREST
c) Remove the floppy
d) Reboot your PC
e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:

Repairing the Registry:
Click Start | Run and type
SCANREG /FIX
and click enter.

Note that with stmgr.exe crashing you will have neither System File
Protection nor System Restore in operation.

Please let us know how you get on but I feel you are going to need a lot
of luck.
--
Mike Maltby MS-MVP



recondite wrote:

I am getting an error on startup "stmgr has caused an error in
Wintrust.dll and will now close". I close the box and startup
continues normally (it continues startup in background anyway). Does
anyone know how to correct this error? I did a search on the MS
knowledge base and couldn't find anything. thanks.

Mike, I ran through all the steps you suggested, (except adjusting the space
allocated to the restore folder which I didn't know how to do) and had no
issues with any of the other steps but as you summised it was a no go. The
problem still exists. Unless you have any other ideas I'll just have to live
with it for now until I can thoroughly backup my significant stuff and
perform a clean install. Do you think that upgrading to XP would resolve the
issue by chance or would that be the same reinstalling Me over itself?
Again, thanks.

"recondite" wrote:

Thanks Mike for the quick reply. I try the outline you suggested and let you
know how it turns out. thanks,

"Mike M" wrote:

No good news unfortunately and you won't be able to use system restore
since it is Win Me's state manager that is having problems (stmgr.exe) and
if the state manager isn't running then system restore won't be available.

"STMGR has caused an error in Wintrust.dll."

Fortunately there have only been perhaps a thirty or forty reports of the
error "Stmgr has caused an error in WINTRUST.DLL" in the four years since
Win Me was launched. The downside though is that no reliable fix has been
found to date other than a clean install of the operating system. The
problem is in some way connected with Win Me's System File Protection and
probably involves not only the wintrust.dll but also the file sfpdb.sfp
and the many windows catalogue files.

Suggestions as to how to proceed include:
Replacing stmgr.exe, sucatreg.exe and wintrust.dll with new files from the
Win Me cab files:

Resetting the state manager so as to rebuild its control files:
System | Performance | File System | Troubleshooting and check "Disable
System Restore", Apply and IMMEDIATELY reboot. This will flush you
restore folder and erase all checkpoints, then,
System | Performance | File System | Troubleshooting and uncheck "Disable
System Restore", Apply and again IMMEDIATELY reboot. This should now
automatically create a new checkpoint immediately following the restart.

Deleting the _RESTORE folder from DOS:
Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or
without) CD-ROM support" otherwise the ATTRIB command will not be
available.
b) At the DOS A:\ prompt, type:
ATTRIB -H -S -R C:\_RESTORE
then
REN C:\_RESTORE OLDREST
c) Remove the floppy
d) Reboot your PC
e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:

Repairing the Registry:
Click Start | Run and type
SCANREG /FIX
and click enter.

Note that with stmgr.exe crashing you will have neither System File
Protection nor System Restore in operation.

Please let us know how you get on but I feel you are going to need a lot
of luck.
--
Mike Maltby MS-MVP



recondite wrote:

I am getting an error on startup "stmgr has caused an error in
Wintrust.dll and will now close". I close the box and startup
continues normally (it continues startup in background anyway). Does
anyone know how to correct this error? I did a search on the MS
knowledge base and couldn't find anything. thanks.

Clean installing Win Me or upgrading to XP (Home or Pro) will all fix this
problem. An upgrade to XP is virtually a clean install of the operating
system given the vast differences between an NT based system such as XP
and a 9x based system such as Win Me. The difference being that your data
and installed applications are retained.
--
Mike Maltby MS-MVP



recondite wrote:

Mike, I ran through all the steps you suggested, (except adjusting
the space allocated to the restore folder which I didn't know how to
do) and had no issues with any of the other steps but as you summised
it was a no go. The problem still exists. Unless you have any other
ideas I'll just have to live with it for now until I can thoroughly
backup my significant stuff and perform a clean install. Do you
think that upgrading to XP would resolve the issue by chance or would
that be the same reinstalling Me over itself? Again, thanks.