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#1
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1-I'm trying to get free web support and I enter correctly
my registration number for product. The web page keeps telling me I have listed the wrong format. I have double checked five times and the numbers I have listed are indeed in the correct format, order, and style that the web page tells me to put it in. 2-I can't install my printer drive because a dll. file is missing. 3-I need to find the dll. file so that I can download it. 4-Why doesn't Microsoft make things user friendly and accessible??????? |
#2
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What model printer? Have you gone to the manufacturer's web site? Most manufacturer's
have extensive support documents as well as drivers. -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Horse" wrote in message ... 1-I'm trying to get free web support and I enter correctly my registration number for product. The web page keeps telling me I have listed the wrong format. I have double checked five times and the numbers I have listed are indeed in the correct format, order, and style that the web page tells me to put it in. 2-I can't install my printer drive because a dll. file is missing. 3-I need to find the dll. file so that I can download it. 4-Why doesn't Microsoft make things user friendly and accessible??????? |
#3
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You don't need to register your product in order to get
free support. Just ask your question here. Be sure to quote the exact make and model of printer you are trying to isntall, the exact error message you are getting and what you have already tried to fix the problem. You may be trying to register using a serial number instead of a product numbet, or an installation code instead of a registration code. Without knowing the product you are referring to its hard to be sure. -----Original Message----- 1-I'm trying to get free web support and I enter correctly my registration number for product. The web page keeps telling me I have listed the wrong format. I have double checked five times and the numbers I have listed are indeed in the correct format, order, and style that the web page tells me to put it in. 2-I can't install my printer drive because a dll. file is missing. 3-I need to find the dll. file so that I can download it. 4-Why doesn't Microsoft make things user friendly and accessible??????? . |
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